金山办公:金山办公2021年度环境、社会及管治（ESG）报告（英文版）

Chairman's Statement
CATALOGUE
About this Report
5
5
10
10
11
15
Our ESG Management
Our Product: Provide Exceptional Experiences
20
205.2 Security casts trust 21
CATALOGUE 5.2.1 Cyber security 21
B 5.2.2 Privacy protection and data security 23
5.2.324
5.3 Service builds brand 25
5.3.125
5.3.226
VI 27
6.127
6.1.127
6.1.229
6.230
6.2.130
6.2.230
6.2.331
6.333
6.3.133
6.3.233
6.3.335
36
7.136
7.237
7.338
VIII 40
8.141
8.242
8.342
8.443
8.544
8.6 44Chairman's StatementAbout this Report
·Overview
This report comprehensively displays the environmental social and governance (ESG) concept practice
referred to as
·Report period
This report covers the period from January 1st 2021 to December 31st 2021 and some contents may
·Report scope and boundaries
·Standard of reporting
·Report sources
·Report access
BeijingOur mission vision values
Mission:
Vision:
Values:
Value connection
Users First
Optimistic and Tenacious
5·Multi-screen operation cross-system compatibility
-
6·Cultivate content services and liberate users from document formats
Docer is a platform brand under Kingsoft Office that focuses on content services in the office field with
a large number of high-quality original Office material templates and content resources such as office
libraries workplace courses H5 mind maps and so on. Relying on the WPS Office software
Docer helps users improve office efficiency by helping customers with building advanced office files
quickly and efficiently. As a one-stop multi-functional office content service platform Docer has more
than 100 partners and 4000 signed content creators. The platform includes 5 major template libraries
10 major material libraries tens of millions of library resources and 60+ AI application services. The
number of content resources has exceeded 100 million and the total annual content download exceeds
700 million times.
·Intelligent AI-driven to provide users with a smarter office experience
Kingsoft's office AI team focuses on computer vision and natural language processing related algorithm
research continues to explore the development direction of new generation information technologies
such as artificial intelligence and follows the principle of prudence and robustness to deeply evaluate its
potential impact and reliability. Kingsoft's office AI team enhances AI capabilities around the office field
and creates a series of products and services based on AI technology. Kingsoft's self-developed OCR
and machine translation technologies have reached the leading level in China and actively collect user
feedback for continuous optimization. Kingsoft has enabled continuous growth in user satisfaction and
revenue based on the AI technology including document translation PDF conversion and slide
beautification.·Strengthen collaborative office and create an integrated office space
from the cloud
Kingsoft Office always takes the needs of users as the fundamental starting point continuously
increases investment in scientific and technological research and development to produce various
internationally competitive products and services including more powerful value-added functions and
high-quality document resources. Kingsoft Office is committed to building a global full-platform office
cloud service system continuously innovating around data application scenarios to explore user needs
expanding the boundaries of capabilities on the basis of traditional WPS Office products and building a
richer collaborative office product matrix to provide more simple and convenient tools and services for
office data circulation.In December 2021 we launched “Kingsoft Digital Office Platform” and released three new productsincluding Kingsoft Collaboration Light Dimension meter and Kingsoft Knowledge Base. “Kingsoft DigitalOffice Platform” provides users with a one-stop office platform to integrate WPS and Kingsoft
Documents and build a document and a collaboration mid-ends. These platforms cover all aspects of
government affairs and enterprise office needs and provide a large number of enterprises with strong
enterprise office document collaboration capabilities.
7 KINGSOFT OFFICE SOFTWARE COMPANY LIMITED 2021 ENVIRONMENT SOCIETY AND GOVERNANCE REPORT:Milestones
1989
2001
2005
2007
2011
2012
2015
2017
2018
2019
2020
st
2021Review in 2021
Awards and Honors
May 2021
June 2021
July 2021
November 2021
10300+
512
24
8 232 people
280
participants
developers to participate
502
participated and 825 558
No.10
66.94%
32.98%
11Corporate Governance
12Board member
Board of
Directors
Director Independent Honorary Director Director
Zou Tao
Qiu Bojun
Lei Jun
Female directors
Liu Wei Qu Jingyuan 60 years old and above
40-49 years old
Ge Ke
50-59 years old
Strategy Audit Nomination Remunerationand Appraisal
Committee Committee Committee Committee male directors
8
Gender of the Board Age of the Board
Board of Directors
Strategy Audit Nomination Remuneration and
Committee Committee Committee Appraisal Committee
Zou Tao
Lei Jun
Qiu Bojun
Ge Ke
Zhang Qingyuan
Liu Wei
Lu Peng
Chen Zuotao
Qu Jingyuan
13Business ethics15Our ESG Management
ESG management
ESG concept
Our Responsibility: Empower a Better LifeStakeholder engagement
Key opinions and
and response methods
Comply with laws and regulations Inspection reception
Ensure product safety and reliability Annual report
Drive technological progress Company website
Serve the national economy and
people's livelihood
Maintain good business Shareholders' meeting
Investors performance Company AnnouncementCompliance operation Theme report
Information disclosure Visiting reception
Provide high-quality products
and services Customer daily communication
Ensure information security Customer satisfaction survey
and customer privacy Customer complaint manage
Meet the diverse needs of ment and feedback
customers
Provide safe and reliable
products Annual report
Improve operationa Company website
l transparency
Safeguard the rights and interests
of employees
Safeguard occupational health Employee Advice Platform
Focus on training and development Face-to-face communication
Build sound development channel Employee training
Work life balance
Open fair and just Procurement Sign the contract according
Keep with the contract to the law
Open tender
Face-to-face communication
Participation in community Participation in community
development activities
Support public welfare
Protect environment visiting receptionMateriality analysis
R&D and Innovation
Employee Rights
Harmonious Community
Legal Employment
Development and Training
Respond to Climate ChangeOur Product: Provide
Exceptional Experiences
R&D drives development
·Encourage innovation
%
%million yuan
·R&D investment
%
%
·Intellectual property
55
20Security casts trust
Be responsible for deciding on major network and
information security risk and supervises and manages the
work
Be responsible for issuing network security and information
of related work of business departments improving employees‘
security awareness as well as organizing and arranging internal
and external audits of information security
security and information security and regularly report working
progress to the security center.·Cyber security
21Risk Monitoring
Risk Assessment Risk Prevention
22·Privacy protection and data security+100+person
96.1%
is 96.1%.P r o v i d e r and so on.
25
2·Improve customer service quality continuously
person
5
hours
hoursGather People with
Great Ambitions
Protect employees' rights and interests
·Employee recruitmentEmployee Composition Number
Overview
4199
28·Occupational health and safety
We attach great importance to the health and safety of employees. We standardize the management
·Strengthen the dynamic prevention of pademic
·Pay attention to the physi-
cal and mental health of
employees
arrange health examinations for all
24times
8times
232personEmpower employees’ growth
·Career path
Operating
·Employee incentive mechanism
·Conduct a comprehensive performance evaluation·Optimize the growth incentive mechanism
Granted
236 Proposal on the recipients
nd Proposal on
th
With
838300
shares
·Employee training and development
·Create a comprehensive training system
1195
280times
Training System Training Content
integrate into the team
sharing sessions.·Dialogues With Architect
ideas sharing.·New Sales Boot Camp
·Young Leaders Training
·Shaping Excellent Manager Training·Cultivate content services and liberate users from document formats
Docer is a platform brand under Kingsoft Office that focuses on content services in the office field with
a large number of high-quality original Office material templates and content resources such as office
libraries workplace courses H5 mind maps and so on. Relying on the WPS Office software
Docer helps users improve office efficiency by helping customers with building advanced office files
quickly and efficiently. As a one-stop multi-functional office content service platform Docer has more
than 100 partners and 4000 signed content creators. The platform includes 5 major template libraries
10 major material libraries tens of millions of library resources and 60+ AI application services. The
number of content resources has exceeded 100 million and the total annual content download exceeds
700 million times.
·Intelligent AI-driven to provide users with a smarter office experience
Kingsoft's office AI team focuses on computer vision and natural language processing related algorithm
research continues to explore the development direction of new generation information technologies
such as artificial intelligence and follows the principle of prudence and robustness to deeply evaluate its
potential impact and reliability. Kingsoft's office AI team enhances AI capabilities around the office field
and creates a series of products and services based on AI technology. Kingsoft's self-developed OCR
and machine translation technologies have reached the leading level in China and actively collect user
feedback for continuous optimization. Kingsoft has enabled continuous growth in user satisfaction and
revenue based on the AI technology including document translation PDF conversion and slide
beautification.·Strengthen collaborative office and create an integrated office space
from the cloud
Kingsoft Office always takes the needs of users as the fundamental starting point continuously
increases investment in scientific and technological research and development to produce various
internationally competitive products and services including more powerful value-added functions and
high-quality document resources. Kingsoft Office is committed to building a global full-platform office
cloud service system continuously innovating around data application scenarios to explore user needs
expanding the boundaries of capabilities on the basis of traditional WPS Office products and building a
richer collaborative office product matrix to provide more simple and convenient tools and services for
office data circulation.In December 2021 we launched “Kingsoft Digital Office Platform” and released three new productsincluding Kingsoft Collaboration Light Dimension meter and Kingsoft Knowledge Base. “Kingsoft DigitalOffice Platform” provides users with a one-stop office platform to integrate WPS and Kingsoft
Documents and build a document and a collaboration mid-ends. These platforms cover all aspects of
government affairs and enterprise office needs and provide a large number of enterprises with strong
enterprise office document collaboration capabilities.Deliver care to employees
·Employee communication mechanism
goals.We refer to the
th
th·Cultivate content services and liberate users from document formats
Docer is a platform brand under Kingsoft Office that focuses on content services in the office field with
a large number of high-quality original Office material templates and content resources such as office
libraries workplace courses H5 mind maps and so on. Relying on the WPS Office software
Docer helps users improve office efficiency by helping customers with building advanced office files
quickly and efficiently. As a one-stop multi-functional office content service platform Docer has more
than 100 partners and 4000 signed content creators. The platform includes 5 major template libraries
10 major material libraries tens of millions of library resources and 60+ AI application services. The
number of content resources has exceeded 100 million and the total annual content download exceeds
700 million times.
·Intelligent AI-driven to provide users with a smarter office experience
Kingsoft's office AI team focuses on computer vision and natural language processing related algorithm
research continues to explore the development direction of new generation information technologies
such as artificial intelligence and follows the principle of prudence and robustness to deeply evaluate its
potential impact and reliability. Kingsoft's office AI team enhances AI capabilities around the office field
and creates a series of products and services based on AI technology. Kingsoft's self-developed OCR
and machine translation technologies have reached the leading level in China and actively collect user
feedback for continuous optimization. Kingsoft has enabled continuous growth in user satisfaction and
revenue based on the AI technology including document translation PDF conversion and slide
beautification.·Strengthen collaborative office and create an integrated office space
from the cloud
Kingsoft Office always takes the needs of users as the fundamental starting point continuously
increases investment in scientific and technological research and development to produce various
internationally competitive products and services including more powerful value-added functions and
high-quality document resources. Kingsoft Office is committed to building a global full-platform office
cloud service system continuously innovating around data application scenarios to explore user needs
expanding the boundaries of capabilities on the basis of traditional WPS Office products and building a
richer collaborative office product matrix to provide more simple and convenient tools and services for
office data circulation.In December 2021 we launched “Kingsoft Digital Office Platform” and released three new productsincluding Kingsoft Collaboration Light Dimension meter and Kingsoft Knowledge Base. “Kingsoft DigitalOffice Platform” provides users with a one-stop office platform to integrate WPS and Kingsoft
Documents and build a document and a collaboration mid-ends. These platforms cover all aspects of
government affairs and enterprise office needs and provide a large number of enterprises with strong
enterprise office document collaboration capabilities.Dragon Boat Festival Exquisite Gifts/ Exquisite Gifts for Goddess' Day
Mid-Autumn Festival Customized Gift Box
Employee Onboarding Package Loving Mom Cottage
of employment.·Colorful employee activities“1024 Programmer's Day" Exquisite GiftBadminton Game
Soccer GameOur Homeland: Guard
the Lucid Water and
Lush MountainsPromote green and low-carbon products
posters total display
243million
ents or posters related to
and control
8million
2.2million
1millionBuild a green supply chain
t h e Kingsoft40%
cooling energy
100kW·h
/refrigeration unit
3%Our Responsibility:
Empower a Better LifeServing international sports eventsPromoting smart education
Responding to shared prosperity
Page
digital transformation.Facilitating industry innovation
attracted more than
1400developers
competition.Active in disaster
and pandemic relief
K
3million
Henan
in Summer Pademic Prevention Work
demic.Dedicating to environmental protec-
tion
10000
haloxylon ammodendron