固德威:2021年度社会责任报告（英文版）

2021 CSR Report of GoodWe 01
About This Report Preparation basis Languages
This report is prepared according to the Rules Governing This report is published in simplified Chinese and
This report is the first corporate social responsibility the Listing of Stocks on Shanghai Stock Exchange English. In the event of ambiguity between the two
(CSR) report released by GoodWe Technologies Co. (January 2022 Revision) the Rules for the Listing of versions the simplified Chinese version shall prevail.
Ltd. Under the principles of objectivity transparency Stocks on the Science and Technology Innovation Board of
and comprehensiveness it discloses in detail GoodWe Shanghai Stock Exchange the Self-regulatory Guidelines
Technologies Co. Ltd.’s sustainability practice and for Companies Listed on Shanghai Stock Exchange No.achievements focusing on topics of stakeholders’ 2: Voluntary Disclosure and the Guidelines Regarding Confirmation and approval
concerns. Environmental Social and Corporate Governance
Disclosure for Companies Listed on Shanghai Stock Upon confirmation by the management this report is
Exchange (Consultation Paper). It also extensively approved by the Board of Directors and released on
Reporting period refers to the Sustainability Reporting Standards of the April 25 2022.Global Reporting Initiative and the Chinese CSR ReportFrom January 1 to December 31 2021 (the “reporting Preparation Guide 4.0 (CASS-CSR 4.0).period”). Some of the content may trace back to previous
years or extend to 2022 as appropriate. This report is determined in accordance with an established
Access
set of procedures for identifying and prioritizing material
economic environmental and social topics; determining This report comes in simplified Chinese and English for
Reporting scope report boundaries; collecting information for the report; readers. For online browsing or downloading this report
preparing the report; and reviewing the information in the please visit GoodWe’s official website (www.goodwe.The report takes GoodWe Technologies Co. Ltd. as the report. com) or Shanghai Stock Exchange’s website (www.sse.subject and includes all its subsidiaries within the scope com.cn).of its consolidated financial statements. References We value the opinions of our stakeholders. Please feel
free to contact us in the following ways. Your commentsFor the convenience of presenting and reading “GoodWe will help us further improve this report and our socialTechnologies Co. Ltd.” is referred to as “GoodWe” responsibility management.the “Company” and “we/us” in this report. As business Telephone: 0512-62397978 extension 8213
subjects GoodWe’s branches and subsidiaries are referred
to with their abbreviation. Email: ir@goodwe.com
Data sources Fax: 0512-62397972
Address: No. 90 Zijin Rd. New District Suzhou China
All information and data cited by this report comes from
the Company’s official documents statistical reports
and financial statements. The materials are provided by
GoodWe and its partners for the disclosure of GoodWe’s
sustainability progress and management and not for any
commercial purposes.2021 CSR Report of GoodWe 02
Message from the Executives
The year 2021 marked the start of the 14th Five-Year with technology and revolutionizing the industry with We foster innovation and pursue excellence.Plan and the transition to carbon neutrality. It was also products. We prioritize improving service quality and
the first year after GoodWe went public on the Shanghai continuously push the boundaries of smart energy. We insist on boosting the industry and leading industry
Stock Exchange Science and Technology Innovation Furthermore we actively assume corporate social transformation with innovation. We continue to
Board (also known as the SSE STAR Market). Since responsibility with actions. We are committed to strengthen self-reliant R&D and technological innovation
the Company’s establishment we have adhered to the contributing to economic social and environmental and constantly push smart energy boundaries. Wedevelopment vision of “Driving the World's Smart Energy sustainability and working with stakeholders to embark have a sound qual i ty management system andFuture” and are dedicated to new energy generation on the path of sustainability. consolidated our quality management against high
and power supply equipment. We continue to invest standards and strict requirements. We always seek the
in product technology innovation and research and We insist on compliance and assume corporate best and provide customers with first-class products
development (R&D) diversifying our business beyond social responsibility. with premium quality and excellent performance.new energy power and power supply equipment to In 2021 we launched the Lynx Home F Series and We always observe laws and regulations in our
energy interconnection capable of monitoring power Lynx Home U Series of residential energy storage operations. We have a sound corporate governance
generation photovoltaic (PV) energy storage adjusting lithium batteries and the GW50K-ETC industrial and structure system continuously optimize our internal
the crests and troughs of power demand and collecting commercial energy storage inverter. We increased control and compliance management mechanism and
data on load power demands. We are committed our efforts in empowering a variety of energy storage improve our comprehensive risk management system
to providing overall solutions such as smart energy application settings and accelerating the construction to ensure compliance and transparency in operations
management for residential commercial and utility of new energy generation systems. As a candidate as the guarantee for the Company’s sustainable and
scale PV systems worldwide. We have been deeply in the technical area of advanced manufacturing and high-quality development. Moreover we endorse the
engaged in new energy power and power supply automation we were ranked among Jiangsu’s 100 Most organic integration of corporate social responsibility
equipment for more than ten years. Our technological Innovative Private Enterprises 2021 a list released by and our business development constantly improve our
R&D covers power electronics new energy control the Jiangsu Academy for Science and Technology for social responsibility management upgrade our social
energy management energy storage conversion and Development. In the Netherlands Australia Poland responsibility practices and share our development
mass data collection storage and application. Our Spain South Africa and Pakistan we were recognized achievements with stakeholders. In 2021 after a year
products have passed many international authoritative as a Top Inverter Brand by the authoritative research of rapid development since listing the Company saw a
certifications and tests including TüV Rheinland SAA institute EuPD Research setting a record in the industry. significant increase in performance to RMB 2.68 billion
CGC TüV SüD BV and CQC. In the practical efficiency test of 30kW medium-power in revenue. We were ranked among the China Energy PV inverters for residential PV published by TüV
We see that clean energy represented by photovoltaics (Group) 500 for the first time. On the 23rd (of the Year Rheinland’s “All Quality Matters” GoodWe’s GW30K-MT
replaces fossil energy as the primary energy source for 2020) China Securities Journal Golden Bull Award for smart PV inverter excelled in input capability conversion
social development. The energy transition is surging listed companies the Company received the Golden efficiency power quality output capacity and thermal
and unstoppable. On the other hand we recognize that Bull Award for Science and Technology Innovation stability and won the first place in the Medium-power
against the backdrop of climate change sustainability 2020. The Company joined the United Nations Global PV Inverter for Residential PV category. It was the sixthwill be our foundation. As GoodWe enters its second Compact (UN Global Compact) and pledged to support consecutive year that we won the TüV Rheinland “Alldecade of development its members are exploring the ten principles of the UN Global Compact in human Quality Matters” Award.pursuing pioneering thinking and improving for the rights labor environment and anti-corruption to actively
better in energy transformation and conquering one contribute to the realization of the UN Sustainable
peak after another. We insist on leading development Development Goals.2021 CSR Report of GoodWe 03
We conserve lucid waters and lush mountains for a We work with stakeholders in harmony and for
green future. common progress.We uphold green development and actively respond We insist on deep communication and dialogues with We have come a long way while new journeys await
to China’s carbon peaking and carbon neutrality goals. internal and external stakeholders such as customers us. The new era of carbon neutrality is calling! GoodWe
While promoting energy conservation and emission employees suppliers partners and the public. We is gathering momentum and preparing for the new
reduction within the Company we strive to become a continually improve our customer service management journey. In the future we will work to pave a path for
significant driving force in the global energy transition system support employees to grow and develop smart energy with a positive attitude and the courage to
and a big contributor to ecological civi l ization’s promote the construction of a sustainable supply chain overcome obstacles. We will put GoodWe’s force into
construction with our green product innovation. and devote ourselves to public welfare and volunteering. the zero-carbon era and join hands with stakeholders
Moreover we actively advocate eco-friendliness and We create diversified value for stakeholders and work to create a new pattern for GoodWe’s sustainable and
environmental protection among employees and with them in harmony and for common progress with high-quality development!
the public publicize ecological conservation and these endeavors. In 2021 our after-sales service
environmental protection knowledge and work with all capabilities met the highest five-star standard in a
sectors of society to achieve the harmonious coexistence professional evaluation. We received the seven-star
of humans and nature. In 2021 we increased our efforts authoritative certification in the Customer Satisfaction
in energy storage by launching green products such as Index evaluation. We have reached strategic cooperation
residential energy storage lithium batteries and industrial with Shaanxi Jinze Industry Inspur Academy of Science
and commercial energy storage inverters to accelerate and Technology Zhongxin Power Distribution Arctech
the construction of new power systems. CSPU Jcon Building Technology and Towngas Smart
Energy. We jointly leverage our respective strengths
The second phase o f t he GoodWe Guangde and carry out in-depth mult i -dimensional and
manufacturing base had its foundation stone laid. interdisciplinary cooperation in these partnerships. We
Once the project is completed it will add an annual encourage the Company and employees to negotiate
production capacity of 500000 PV inverters to meet the work together build mechanisms and create and share
growing market demand. We actively carried out carbon benefits which won us the title of Jiangsu’s Model
inventory to build a statistical basis for setting strategic Enterprise in Labor Relations 2021. We invested RMB
goals to reduce greenhouse gas (GHG) emissions and 1 million to build poverty-relief power stations for 16
better fulfill the goal of carbon neutrality. We calculated poverty-stricken families across the country extending
the carbon footprint in the entire lifecycle of our products. our public welfare cause to the greater public.We obtained the green footprint evaluation certificate
and China’s first green product certificate.2021 CSR Report of GoodWe 04
About GoodWe global market in 2018. The Company’s residential energy storage inverter shipments ranked first in 2019.GoodWe is widely acclaimed for its consistent and reliable 1034Company profile 000product quality and has received numerous awards. In
2017 we were endorsed by the Ministry of Industry and Total power stations
Information Technology as a government-recommended
GoodWe Technologies Co. Ltd. (SSE STAR Market: brand. For six consecutive years we won the TüV
688390) established in 2010 is a high-tech enterprise Rheinland “All Quality Matters” Award. Our medium- and
headquartered in Suzhou New District. We feature the high-power-range products have obtained the Forerunner
conversion energy storage conversion and energy Certificate of China Quality Centre (CQC). As a result 1059000
management of new energy power and power supply of its responsibility to users GoodWe has purchased Total online inverters
equipment focus on reducing power costs and improving product liability and error and omission insurance for all
power efficiency aim for building hybrid energy systems of its products to alleviate global users’ concerns. Our
and energy value creation and integrate independent next-generation product appearance has created a new
R&D production sales and service. Our main business fashion in industrial aesthetics and won the internationally
products include grid-connected PV inverters energy renowned Red Dot Design Award. Beyond those GoodWe 28289
storage PV inverters smart data collectors and SEMS has received several recognitions from the government Gross generation (GWh)
smart energy management systems. Relying on the existing including the High and New Tech Enterprise Provincial
advantageous resources we lead industry development Engineering Technology Center Provincial Industrial Design
with top-quality PV products and services. Our total Center Provincial Postdoctoral Innovation Workstation
workforce is more than 2000 including over 600 core R&D Provincial Workstation for Graduates and Best Employer.personnel. The GoodWe ES series bi-directional energy storage 28204000
inverter was rated as a High and New Tech Product by
GoodWe is dedicated to the R&D production and sales Carbon emissions reduced (tonne)the government recognizing the globally leading technical
of new energy power and power supply equipment such caliber of our energy storage products.as solar energy and energy storage. Moreover we are
committed to providing overall solutions such as smart The Company has established subsidiaries or customer
energy management for residential industrial and service centers in Australia the UK South Korea Germany
commercial users and ground power stations. We have the Netherlands Spain India Turkey Brazil Mexico the US
launched more than 20 series of grid-connected and energy and Japan to provide customers with meticulous pre-sale in-
storage PV inverter products with a power range from 0.7 sale and after-sale integrated services. Against the drastic
to 250 kW. The Company’s products have received dozens change in energy interconnection GoodWe sticks to the
of relevant certifications and government listings. They business foundation of power electronics technology continue
are sold on a large scale throughout China and in more developing and innovating new energy conversion technology
than 100 countries and regions. With the internationally energy storage technology and smart energy management
recognized strong market performance we have been systems and platforms and promotes the Company’s products
ranked among the world’s top ten inverter brands by IHS. and solutions to the international market. As a major driving
According to Wood Mackenzie an internationally renowned force in the global energy transition we will join hands with
power and renewable energy research institution the power grids industrial and business parks communities and Our solution system
Company’s PV inverter shipments ranked seventh in the customers to drive the world's smart energy future!2021 年 社会责任报告 05
History
The Beijing Center established to accelerate the strategic layout
2019 2018 Recognized as the Best Employer in Suzhou for the fourth
2011 2012 consecutive yearChairman Huang Min recognized as Jiangsu Province Distinguished with the Award of Top Brand PV Netherlands 2018
Technology Entrepreneur Listed on the SEE STAR MarketBuilt a functional team and started product R&D The GW4000-SS inverter awarded the double A PHOTON test Distinguished with the China Benchmark Power Station
Ranked as the world’s No. 7 PV inverter company Distinguished with the TüV Rheinland “All Quality Matters” ranking among the top three in the world Honored with the Red Dot Design Award Award for the fifth consecutive year
Awarded China Top Ten Inverters of the Year by PV China Distinguished with the TüV Rheinland “All Quality Distinguished with the TüV Rheinland “All Quality Matters” AwardMatters” Award for the fourth consecutive year Ranked as Global No. 1 Hybrid Inverter Supplier by Wood
2010 The GoodWe engineering technology research center for solar on- Mackenzie
grid inverters in Suzhou approved Joining the Society of Entrepreneurs and Ecology (SEE)
Foundation of the Company Selected as a Green Supply Chain Management Enterprise in
the Fifth Batch of Green Manufacturing List by the Ministry of
Industry and Information Technology
2020
2013
The GW17K-DT inverters awarded the double A
PHOTON test ranking among the top six in the world
Nominated as a National High and New Tech 2021
Enterprise by the government
Received the seven-star authoritative certification in the
Customer Satisfaction Index evaluationDistinguished with the TüV Rheinland “All QualityRecognized as one of the first batch of Jiangsu Matters” Award for the sixth consecutive year
Province High and New Tech Enterprises Ranked among the China Top Ten Residential PV Inverter Recognized as a Top Inverter Brand by EuPD Research
2014 2015 Recognized as one of the first batch of liaison
Brands for the fifth consecutive year
workstation for overseas talents in Suzhou Distinguished with the China Photovoltaic+ Best Quality Award Ranked in China Energy (Group) 500
The engineering technology research center for grid- Awarded the Best Manufacturer of PCS by the China Recognized as Provincial Enterprise Technology of 2017 Foundations laid for the second phase of the Guangde
connected inverters for renewable energy power supply in International Energy Storage Conference Center Recognized as the Best Employer in Greater Suzhou 2017 manufacturing base adding an annual capacity of
Jiangsu Province approved Awarded the Top Ten Highlights at SNEC Certified as TüV Rheinland Authorized Laboratory Distinguished with the Global Smart Inverter Innovation 500000 PV inverters
The DSS series and SDT series inverters awarded High and Technology Contribution Award 2017 Ranked among Jiangsu’s 100 Most Innovative Private
New Tech Products in Jiangsu Province Distinguished with the “All Quality Matters” Award
and the TüV Rheinland Star Award Recognized as a National High and New Tech Enterprise Enterprises 2021
Top 20 in the PV power station industry
201620172021年社会责任报告06
Corporate culture Good CSR performance in 2021 Integrity Social
Quantitative Performance Indicator Unit 2021
Employment
CSR highlights Percentage of employees signing the Letter of
Integrity Commitment % 100 Quantitative Performance
Indicator Unit 2019 2020 2021
Mission Economic Anti-corruption training session 12
We are determined to become a major driving force in the Total workforce person 971 1567 2223
global energy transition building a sustainable future for Quantitative Performance Indicator Unit 2019 2020 2021 Trainees of anti-corruption training person 459 Production
Earth human and future generations and guarding lush person 308 811 928Total assets CNY 1013964009.26 2559664007.27 3714703328.03 personnel
mountains and lucid waters the blue sky and white clouds. Environmental
Operating revenue CNY 945354024.96 1589084062.93 2678113764.75 Sales personnel person 227 205 256
Net profits attributable to the Quantitative Performance Indicator Unit 2021
shareholders of the listed company CNY 102815144.05 260285504.55 279535000.04 R&D personnel person 167 280 615
Comprehensive power
Basic earnings per share CNY/ 1.56 3.64 3.18 consumption MWh 21100.08 Finance share personnel person 23 29 33
Vission Rate of return on common 3 By function
shareholders’ equity % 27.79 34.99 18.12
Energy used Natural gas m 30689
Administrative
Driving the World's Smart Energy Future person 71 79 161Total water consumption tonne 31835 personnel
Energy saved Power saved MWh 1512.54 Operational
support person 116 69 185
Corporate governance personnelTotal waste gas emissions m3 73244000
Quantitative Performance Indicator Unit 2019 2020 2021 QC personnel person 59 94 45Total dust discharge tonne 0.0624
Values Shareholders Meeting session 3 3 7
Master’s degree
Total effluent discharge tonne 25468 and above person 62 88 178
Customer-centric hard-worker-prioritized and persevering Resolutions passed by the Shareholders item 24 21 19 Waste chemical packages Meeting By academic Undergraduate person 323 434 868Hazardous waste waste cleaning agent and waste tonne 23.52
Believe in mindfulness and perseverance activated carbon degree
Meeting of the Board of Directors session 4 5 13 Junior college person 196 274 421
Truth-seeking practical professional and reliable Grease tank waste tonne 1.80
Resolutions passed at meetings of the High school and person 390 771 756
Smart optimistic resilient introspective and self-disciplined Board of Directors item 37 36 45 belowYard waste tonne 0.50
Non-hazardous
Respect collaborate and share Meeting of the Board of Supervisors session 2 4 8 waste Percentage of employees
Household waste tonne 21.60 signing labor contracts % 100 100 100
All for one and one for all Resolutions passed at meetings of the
Board of Supervisors item 15 13 25 Kitchen waste tonne 21.60 Coverage of social insurance % 100 100 1002021 CSR Report of GoodWe 07
Employee training R&D
Quantitative Performance Indicator Unit 2021 Quantitative
Performance Unit 2021 2021 年
Indicator
Total employee training hours hour 37158
R&D investment CNY 188465218.24
Employee training session 118
R&D personnel person 615
Trainees of employee training person 12020 Percentage of R&D personnel in the total workforce % 27.67
Average hours of training per employee hour 24.7 New invention patents item 13
New utility model patents item 34
New design patents item 12
Occupational health and safety Total new patents item 59
Patents
Invention patents held item 44
Quantitative Performance Indicator Unit 2021 Utility model patents held item 82
Work-related deaths person 0 Design patents held item 18
Total patents held item 144
Work-related injuries person 2
New trademarks item 1
Trademarks
Lost time due to work-related injuries hour 936 Total trademarks held item 35
Supplier management
Products and services
Quantitative Performance Indicator Unit 2021
Quantitative
Performance Indicator Unit 2019 2020 2021 Total production material suppliers entity 180
Complaints or legal actions
concerning misleading Public welfare
or deceptive promotional case 0 0 0
information Quantitative Performance Indicator Unit 2021
Volunteering activities session 2
Volunteering activity duration hour 176
Volunteering Employees participating in
volunteering activities person 26
Number of volunteers person 54
Public welfare Total public welfare donations CNY 650572021 CSR Report of GoodWe 08
Major CSR recognitions
Model Organization 2018 – 2020 Model Organization 2018 – 2020 Enterprise with Harmonious Labor Relations in
Commission for Guiding Cultural and Ethical EuPD Research Jiangsu Province 2021
Progress of Suzhou New District Jiangsu Third-party Commission for Coordinating
Labor Relations
China Patent Award of Excellence
Suzhou New District Top 20 Rapid-growing
Innovative Enterprises 2020 Enterprise with Harmonious Labor Relations in Jiangsu Engineering Research Center 2021
Suzhou New District Top 10 Innovation Suzhou New District 2020 Jiangsu Provincial Development and Reform
Enterprises in Foreign Trade Development 2020 National Intellectual Property Administration Commission
Suzhou New District
Zero-carbon Star in the Shandong Market 2021 2A Organization in Labor Protection in Suzhou 2019
Gold Award in Suzhou Excellent Industrial Design – 2020Shandong Solar Industry Association
Award Human Resources and Social Security Bureau of
Industry and Information Technology Bureau of Suzhou Municipality
Suzhou Municipality Technologically Advanced “Little Giant” Enterprise
(Manufacturing) in Jiangsu Province 2021 Model Organization in Suzhou 2018 – 2020
Industry and Information Technology Department Commission for Guiding Cultural and Ethical
Inverter Brand Recommended by Installers of Jiangsu Province Progress of Suzhou Municipality
Most Business Potential PV Enterprise
Most Influential Inverter Enterprise: Shield Award Outstanding Contribution Entity Award 2021
of Efficiency and Reliability Enterprises That Abide by Contracts and Keep
Promises China Photovoltaic Industry Association
Most Influential PV Storage Solution Provider
Suzhou Municipal Administration for Market
The Shine Cup Judging Panel Regulation China Top 10 Distributed PV Inverter Brands
China Photovoltaic Industry Association
10 Most Influential Inverter Brand
Organizing Committee of China Distributed PV Model Enterprise in Credit Management in The 10th Shine Cup Influential PV Inverter Brand 2021
Conference Suzhou Polar Star (Guangfu.bjx.com.cn)
Suzhou Municipal Development and Reform
Most Potential Enterprise of the Fifth Ave Award Commission Chinese Distributed PV Enterprise with Outstanding
China Low-voltage Electrical Appliance Industry Contribution 2021
and Renewable Energy Power Generation Innovation Pioneer China Industrial & Commercial and Household PV
System Industry Association Suzhou Leading Talents’ Association Brand Alliance2021 CSR Report of GoodWe 092021 CSR Report of GoodWe 10
Improving corporate governance
The Company strictly abides by the Company Law of the People’s Republic of China the Securities Law of the People’s Republic of China the Code of Corporate Governance for Listed
Companies of the China Securities Regulatory Commission and the regulatory requirements of the Shanghai Stock Exchange on corporate governance. We have formulated the Rules
of Procedure for the Shareholders Meeting the Rules of Procedure for the Board of Directors the Rules of Procedure for the Board of Supervisors the Management System for Related
Transactions the Management System for External Guarantees and the Management System for Outward Investment. In this way we have promoted the standardized and procedural
management of the Company and effectively regulated the Company’s operations. We have also formed a corporate governance structure composed of the Shareholders Meeting the
Board of Directors the Board of Supervisors and the business management. It is a system of checks and balances with powers and responsibilities clearly set for each party.Shareholders and Shareholders Meeting
The Company organizes annual general meetings in strict accordance with relevant laws regulations and the
Articles of Association. During the reporting period the Company held the Annual General Meeting 2020 and six 2021
extraordinary general meetings to ensure that all shareholders of the Company especially minority shareholders
can fully exercise their voting rights. The convening organization deliberation and voting procedures of the
Shareholders Meeting comply with statutory requirements.Shareholders Meetings Resolutions passed
by the Shareholders
Directors and the Board of Directors Meeting
The Company’s Board of Directors is comprised of eight directors including three independent directors. It meets
mandatory requirements in the number and composition of people. Under the Board of Directors there are four 7 19
special committees namely the Audit Committee the Nomination Committee the Remuneration and Appraisal
Committee and the Strategy Committee. All members of the special committees are directors. The Board of
Directors and the special committees have their own rules of procedure or work rules. All special committees
perform their functions in accordance with the Company’s relevant regulations and provide strong support for the Meetings of the Board Resolutions passed
Company’s scientific decision-making. During the reporting period the Company held 13 meetings of the Board of Directors at meetings of the
of Directors. Board of Directors
1345
Supervisors and the Board of Supervisors
The Company’s Board of Supervisors is comprised of three supervisors one of which is the employee
representative supervisor. It meets mandatory requirements in the number and composition of people. In the Meetings of the Board Resolutions passed
spirit of being All supervisors are responsible to shareholders and perform their duties earnestly and diligently in of Supervisors at meetings of the
strict accordance with laws regulations the Articles of Association and the Rules of Procedure of the Board of Board of Supervisors
Supervisors. The Company’s Board of Supervisors effectively supervises the Company’s finance and the legality
and compliance of the Company’s directors and senior management personnel in performing their duties. During 8 25
the reporting period the Company held 8 meetings of the Board of Supervisors.2021 CSR Report of GoodWe 11
Information disclosure Upgrading compliance management
management
We implement strict compliance management. We continually upgrade our organizational compliance management structure
The Company emphasizes transparent operations improve our compliance management policies and systems optimize our compliance management processes and mechanisms
and strictly abides by the Rules for the Listing and explore the best compliance management practice. This way we continuously strengthen the Company’s integrity and
of Stocks on the Science and Technology compliance foundation laying the groundwork for elevating our business and ensuring the Company’s healthy and sustainable
Innovation Board of Shanghai Stock Exchange growth.the Measures for the Administration of Information
Disclosure by Listed Companies and other
regulatory requirements. We have established Compliance management system
the Information Disclosure Management System
and other internal systems to regulate information We have developed a GoodWe Internal Control Manual and
disclosure and reporting procedures to ensure other internal compliance management systems and measures to
accurate timely fair and complete disclosure institutionalize and standardize our compliance management. We
of relevant information. We earnestly fulfill our classify and categorize business modules according to the Company’s
information disclosure obligations and continue actual conditions and build a risk control matrix for business modules
to improve information transparency. During covering organizational structure development strategy human
the reporting period the Company received the resources social responsibility corporate culture information and
Golden Bull Award for Science and Technology communication. Moreover we list the responsibilities and obligations
Innovation 2020 on the 23rd (of the Year 2020) concerning social responsibility in the internal control manual and set
China Securities Journal Golden Bull Award for the responsible department for social responsibility and risk levels.listed companies. These measures facilitate competent departments to control the
business and ensure the Company’s healthy stable and sustainable Training on risks and negotiation key points
Investor relations development. in overseas warehousing contracts
management We commission third-party professional auditors for internal control
audits of the Company. By such supervisory means we check
The Company at taches great importance our business compliance and give instructions to help business
to investor relations management and has departments further improve compliance and employees enhance their
formulated the Investor Relations Management compliance awareness. During the reporting period we completed
System. We communicate and interact with the review and update of all the Company’s systems and carried out
investors in an all-around way via the investor projects to improve our processes and management mechanisms.hotline email the SSE E-interaction and investor
exchange meetings. We listen to their opinions We emphasize raising employees’ compliance awareness. We have
and suggestions and protect their legitimate rights established a long-term compliance training mechanism to provide
and interests. In this way we have established a employees with a foundational understanding of compliance and
good image of the Company in the capital market the Company’s compliance management policies and systems Training on common legal risks and their prevention
and enhanced the capital market’s understanding ensuring that all employees understand and adhere to the Company’s
of the Company. compliance goals and requirements.2021 CSR Report of GoodWe 12
Business ethics management Whistleblower protection
We insist on lawful and honest operations and strictly We continually improve our whistleblower protection system to ensure the strict confidentiality of whistleblowers’
abide by the Anti-Money Laundering Law of the People’s information and protect their legitimate interests. Any retaliation against whistleblowers will be severely punished.Republic of China and the Anti-Unfair Competition
Law of the People’s Republic of China. We regulate
our conduct against high business ethical standards
implement integrity management in a “zero-tolerance”
approach and promote employees’ integrity and
compliance throughout our business work. We have
established working mechanisms for cracking down on
commercial bribery reporting and complaints. We have
created a clean and upright compliance environment
and built an honest and clean workforce.Percentage of employees
We require employees to sign integrity commitments signing the Letter of Integrity
and cooperative suppliers to sign integrity agreements Commitment
to promote integrity. We carry out integrity education and
set up the supervision mailbox and other channels to 100%
regulate employees’ and suppliers’ compliance creating
a healthy and positive business atmosphere. None of
the Company’s employees were involved in any lawsuits
or administrative penalties concerning corruption during
the reporting period. Anti-corruption training
Reporting and complaints 12 sessions
Good and unblocked petition and reporting channels
guarantee people to report problems positively and
actively. To regulate the performance of duties and
promote ethical practice we have established an
effective reporting and complaint system. We release
reporting channels such as contact numbers and email Trainees of anti-corruption training
addresses and encourage stakeholders to report any
suspected illegal or improper conduct. After receiving
a report we will immediately investigate and handle 459 person
the reported matter and promptly give feedback to the
whistleblower.2021 CSR Report of GoodWe 13
Enhancing responsibility management
We emphasize the organic integration of social responsibility and our operations and development. We are constantly improving our social responsibility management system defining
the direction of social responsibility management developing new social responsibility work methods and consolidating our social responsibility practice accomplishments. In this way
we share our development achievements with stakeholders continuously create greater value for stakeholders and pursue the joint sustainable development of the Company the
economy communities and the environment.Analysis of material topics The process of material topic analysis
Identify potential material topics
We conducted interviews and questionnaire
surveys on material and social responsibility Based on peer benchmarking analysis external policy research surveys on industry trends and
topics with nearly 900 internal and external consultation of relevant documents we identify potential material topics that can reflect the impact
stakeholders regarding these topics’ impact of the Company’s business on the economy society and the environment or on stakeholders’
on corporate susta inabi l i ty dur ing the assessment and decision-making concerning the Company.reporting period. After fully understanding our
stakeholders’ expectations and suggestions
we analyzed the material topics to provide Prioritize the topics
a basis for formulating the long-term social
responsibility strategy. We identified eight high- We conduct interviews and questionnaire surveys with stakeholders to understand their prioritized
materiality topics 13 medium-materiality topics concerns. Based on the results we form a matrix for material topics.and four low-materiality topics. Among them
the high-materiality topics make up the key
part of this report. We will disclose the relevant The management examine the results
content in detail in the following sections.We submit the results of the material topic matrix to the management to confirm the materiality and
impact of the identified topics and truthfully reflect the Company’s performance on relevant topics in
the report.Review
We check whether the report reasonably describes the Company’s impact and sustainability
performance and whether the report compiling process reflects the intent of the reporting principles.We also invite comments from stakeholders.2021 CSR Report of GoodWe 14GoodWe 2021 Material Topic Analysis Matrix 》High-materiality topics
8 Product and Service Quality 17 Employee training and Development
9 R&D Innovation 19 Occupational Health and Safety
15 Protection of Employee Rights and Interests 18 Employee Care
10 Protection of Intellectual Property Right 24 Performance Growth
98
10
11 22 》24 19 15 Medium-materiality topics
12
13
14 25 17 22 Compliance 14 Equal Opportunity and Diversity
21
23 18 12 Customer Privacy Protection 1 Clean Energy Exploitation and
Utilization
11 Industrial Cooperation and Development
3 3 Energy Conservation and
20 16 16 Employee Remuneration and Benefits Consumption Reduction
4
1 25 Business Ethics and Anti-Corruption 20 Public Welfare and Investment
23 Operational Transparency 13 Supply Chain Management
5 21 Corporate Governance 4 Resource Recycling
6
2 》Low-materiality topics
7 5 Waste Management 2 Water Use and Management
6 Response to Climate Change 7 Biodiversity Conservation
Materiality to GoodWe
Materiality to Stakeholders2021 CSR Report of GoodWe 15
Stakeholder communication
We are dedicated to building good cooperative and mutually beneficial relationships with stakeholders and strive to achieve win-win cooperation and maximize value. During the
reporting period we expanded diversified communication channels established a real-time effective and long-term communication mechanism learned about stakeholders’
expectations and demands and actively responded to stakeholders with practical actions.Stakeholder
Government and regulators Investors and shareholders Customers Employees Suppliers and partners Communities and the public
Compliance Operational compliance R&D innovation Employee remuneration Responsible procurement Supporting charity
Paying taxes according Risk management Product quality and benefits Fairness and transparency Supporting community
Expectations
and Demands to law Operational transparency Customer service Employee training and Good faith in execution construction
Supporting national developmentStable returns Privacy security Cooperation for mutual Promoting green
strategies Occupational health and benefits development
safety
Protection of intellectual
property rights
Policies and Shareholders Meeting Visits to customers Labor unions Bidding meetings Volunteering
instructions Investors’ meetings Customer Internal communication Surveys and visits Public welfare activities
Work reports Surveys and roadshow complaints platformsCommunication Exchanges and
Methods Information submission Information disclosure Satisfaction surveys Employee satisfaction cooperation
On-site inspections surveysTelephone and email Telephone Industrial forums
communication and email Care visits
communication2021 CSR Report of GoodWe 16
Contributing to the UN SDGs
In September 2015 the Uni ted Nat ions Sustainable
Development Summit adopted the 2030 Agenda for Sustainable
Development. The agenda covers 17 Sustainable Development
Goals (SDGs) pointing out the direction for countries and
businesses worldwide to promote sustainable development.We examined the relevance of the SDGs and corporate social
responsibility management practices and identified 11 core
goals based on current business operations and future strategic
development directions. We will focus on devoting resources
and leveraging our strengths in relevant target areas to support
the realization of the UN SDGs fully.We have also joined the UN Global Compact and pledged
to support its ten principles in the areas of human rights
labor environment and anti-corruption. We are committed to
integrating the Global Compact and its principles into corporate
strategy and culture actively build partnerships with other
member companies and jointly take sustainable development
actions to contribute to the realization of the UN SDGs.2021 CSR Report of GoodWe 172021 CSR Report of GoodWe 18
Strengthening R&D
innovation
We continue to push forward with our innovation-
driven development strategy. We strengthen
the cultivation of innovative talents improve
the construction of innovation systems and
mechanisms and fully mobilize the forces of the
industry universities and research institutions to
stimulate employees’ enthusiasm and potential
for innovation and continuously open up new
prospects for innovation and development.R&D innovation orientation
Since its establishment the Company hasadhered to the development vision of “Driving For more than 10 years we have beenthe World's Smart Energy Future” and the R&D GoodWe’s product families deeply involved in new energy powerpolicy of “production development planning and and power supply equipment andpre-research proceeding in parallel.” We actively we have developed an effective R&D
respond to market demand for new energy by system. Our technological R&D covers
increasing our investment in product technology Ground PV inverters Storage batteries power electronics new energy control
innovation and R&D diversifying our business energy management energy storage
beyond new energy power and power supply conversion and mass data collection
equipment to energy interconnection capable of storage and application. We offer a Smart energy
monitoring power generation PV energy storage Industrial and comprehensive range of new energy management system
power peak shaving and collecting data on load commercial PV inverters power and power supply equipment and accessories
power demands. The Company has mastered as well as smart energy solutions in
many core technologies of new energy energy general. Our in-depth analysis and
storage conversion and energy interconnection PV construction mining of customer needs bring our
including the on/off-grid seamless switching Residential PV inverters materials products closer to the market and
technology vehicle-to-grid (V2G) technology ensure forward-thinking and continual
off-grid microgrid control technology energy product R&D. Our products have
management technology for energy storage passed many international authoritative
inverters and Internet of Things (IoT) device data Storage inverters certifications and tests including TüV
acquisition technology. These innovations have Rheinland SAA CGC TüV SüD BV
also been incorporated into our products. and CQC.2021 CSR Report of GoodWe 19
R&D capability building
The Company follows a market-driven strategy that is built on technological innovation. We have put up a professional
R&D team with rich R&D experience and strong self-reliant innovation ability. We have set up R&D centers in Suzhou
Shenzhen and other places with more than 600 core R&D personnel. The Company’s R&D center has been recognized
as Jiangsu Research Center the Renewable Energy Grid-connected Inverter Engineering Technology Jiangsu Certified
Enterprise Technology Center Suzhou Research Center for Grid-connected PV Inverter Engineering Technology Suzhou
Industrial Design Center and Jiangsu Industrial Design Center. The Company has been recognized as a High and New
Tech Enterprise Provincial Engineering Technology Center Provincial Industrial Design Center Provincial Postdoctoral
Innovation Workstation and Provincial Workstation for Graduates.Meanwhile we engage in technical discussions and exchanges with external institutions. We have collaborated on
scientific research with the Suzhou Institute of North China Electric Power University Soochow University Nanjing
University of Aeronautics and Astronautics Beijing Jiaotong University Shanghai Jiaotong University and the Hefei
University of Technology. We foster industry-university-research collaboration and bring together resources from
universities society and enterprises to create a win-win innovation ecosystem.Joining hands with Soochow University to establish a Clean
Power Collaborative Innovation CenterChina’s goals of “peaking carbon dioxide emissions in 2030 andachieving carbon neutrality in 2060” have become a beacon leading the
R&D and innovation of a new generation of technologies. GoodWe took
the initiative to establish a Clean Power Collaborative Innovation Center
with Soochow University. The center is designed to solve the technical
bottleneck of clean energy power based on the technology and
operational characteristics of China’s large-scale clean energy power.It achieves intelligent and efficient green power through technology
innovation provides critical technical support for clean energy power
generation grid connection and consumption and uses technology
to speed the achievement of carbon neutrality. Our collaboration with
Soochow University will result in significant advances in important clean
energy technologies as well as deepening collaboration in personnel
training scientific research and social services.2021 CSR Report of GoodWe 20
R&D system reform
We stay on top of market trends and adhere to the innovation principle
and have formed a featured product development management model. The structure of GoodWe’s R&D system
During the reporting period the Company systematically introduced the
advanced Integrated Product Development (IPD) method to establish
a customer-demand-oriented R&D model. With the IPD The Company Hardware
has increased cross-departmental collaboration improved the quality
and efficiency of product development and improved market delivery R&D System
speed. So far GoodWe has created an R&D system supported by the maintenance Analysis and Design
change management and R&D review mechanisms under the main
framework comprised of eight enabling processes including R&D
maintenance system analysis design and testing. Relying on the Change Management
main framework of IPD we develop the R&D design and development Mechanism
process set the process activities input and output deliverables at Information Structure
each stage of a project and standardize and guide the R&D process. R&D Review
Mechanism
SSooftfwtwaarere Production Compliance
Testing2021 CSR Report of GoodWe 21
Innovation achievement application
We are committed to making every power station digital and intelligent to provide a complete integrated solution for future smart energy. To achieve this vision we constantly accelerate
our product innovation and iteration. During the reporting period we launched the Lynx Home F Series and Lynx Home U Series residential energy storage lithium batteries and
the GW50K-ETC industrial and commercial energy storage inverter. We stepped up our efforts to empower a wide range of energy storage applications while also speeding up the
development of new energy generation systems.The product supports the functions of PV access battery energy storage grid-connected output and off-grid output.GoodWe ETC It follows a simple Plug & Play modularized design consisting of four main modules (DC/DC DC/AC STS & EMS
Series PV hybrid modules). It has the UPS function and can switch to backup mode in less than 10 ms ensuring uninterruptible power
energy storage supply for critical loads. It supports three-phase unbalanced access for intelligent electrical load management. It
system offers 110% continuous AC overloading on backup for maximum power output and remote shutdown function for
system safety.The product achieves up to 99% conversion efficiency with advanced topology innovative inverter control technology
GoodWe HT and 12 MPPTs. It supports 1.5x DC overmatch allowing a maximum input current of 20 A per string. It is compatible
Series 1500-V with bifacial high-efficiency components improving power generation and user investment returns. The product
high-power PV has the functions of string intelligent detection IV curve scanning and nighttime SVG which can reduce line loss
inverter and save energy. The product power boasts line communication 2.0 and the DC side supports two strings and one
access saving cables and construction costs.GoodWe’s Smart Energy Management System (SEMS) is an intelligent monitoring operation and maintenance
platform for PV power stations. It is designed to solve the three major problems in distributed photovoltaic power
generation projects: difficult problem positioning troubleshooting and processing. It also helps distributed
GoodWe SEMS EPC manufacturers and operation and maintenance service providers to build a standardized large-scale and
professional system platform. The product includes platforms for data monitoring data analysis and calculation
reporting systems. It is also a platform that supports systemic administration with data security methods smart logic
and a variety of customizations.2021 CSR Report of GoodWe 22
Protection of intellectual
With our unswerving efforts in product R&D society has acknowledged our accomplishments. During
the reporting period the Company has received honors such as the distributed/residential inverter property rights
brand recommended by installers and the most influential solar energy storage solution enterprise. GoodWe emphasizes intellectual property management. We
The Company ranked among Jiangsu’s 100 Most Innovative Private Enterprises 2021 in the field strictly abide by the Patent Law of the People’s Republic of
of advanced manufacturing and automation technology a list released by the Jiangsu Academy for
China the Trademark Law of the People’s Republic of China
Science and Technology for Development. Moreover we received the title of Top Inverter Brand issued and the Copyright Law of the People’s Republic of China and
by the authoritative research institution EuPD Research in the Netherlands Australia Poland Spain continuously promote the construction and improvement of the
South Africa and Pakistan setting a new industry record. internal intellectual property management system. Based on the
national standard Enterprise Intellectual Property Management
we have created an intellectual property management manual
that is tailored to the Company’s current situation. We also
meticulously implement the Intellectual Property Management
System the Intellectual Property Risk Management Control
Procedures and the Intellectual Property Contract Management
and Control Procedures. We protect our intellectual property
rights and avoid infringing the intellectual property rights of
others. By the end of the reporting period we had obtained the
intellectual property management system certification.During the reporting
period the Company was
involved in no disputes
or cases concerning
intellectual property
rights.2021 CSR Report of GoodWe 23
The Company conducts online and offline intellectual property training to improve
the understanding of intellectual property rules and regulations among R&D Strengthening quality management
personnel and technical managers as well as to raise employee awareness of
intellectual property protection. GoodWe regards product quality as its lifeline. We always adhere to the quality policy of
“quality first customers as top priority pioneering and innovative and common growth”
and the quality philosophy of “doing the right thing right the first time.” We practice the
During the reporting launched craftsmanship spirit in the whole lifecycle of products and insist on providing customers
period we held with products with excellent quality and performance.14 intellectual property-5 special training related courses on the
sessions internal training platform
Product quality system
Indicator Unit 2021
New invention patents item 13 GoodWe has been working on quality system building and certification. We have
received the ISO 9001:2015 quality management system certification based which we
New utility model patents item 34 have formulated the Quality Manual. During the reporting period the Company also
received the China National Accreditation Service for Conformity Assessment (CNAS)
New design patents item 12 laboratory accreditation certificate and the certificate for measurement assurance issued
by Jiangsu Metrology Association.Total new patents item 59
Patents
Invention patents held item 44
Intellectual
property rights
Utility model patents held item 82
Design patents held item 18
Total patents held item 144
New trademarks item 1
Trademarks
Total trademarks held item 352021 CSR Report of GoodWe 24
We observe the general standards of export destinations to ensure that our exported Upgrading product quality
products have excellent reliability and quality. We observe the following product standards in
major countries and regions:
GoodWe is committed to providing customers with high-quality products.We have introduced automated product manufacturing equipment regularly
Country/Region Product Standards Observed commission third parties to calibrate production line equipment carry out
various quality publicity and training sessions and have established a product
Europe CE /RED / IEC 62109-1/ IEC 62109-2/ IEC 62477-1 recall mechanism. These diversified measures help us to continuously
improve product quality.Germany VDE-AR-N 4105
Harness automation equipment replacing
U.K. G98/ G99 manual operation in the production line
U.S./Mexico UL 1741/ CSA C22.2 No. 107.1/ IEEE 1547 /UL1699B /UL9540 We are replacing manual
operation with harnesses
Australia IEC 62109-1/ IEC 62109-2/ IEC 62477-1/ AS/NZS4777.2 automation and have
realized the integration
of single wire cutting and
Japan JIS C 4412/ JETGR0002-1
stripping sleeving heat
shrink tubes terminal
South Korea KS C8564/ KS C8565 crimping label printing
and heat shrinking. This
move reduces manpower
Improving management procedures and minimizes product quality problems caused
by human deviation.Based on the IPD process we have established the RAT (Requirement Analysis Team) PDT
(Product Development Team) and IPMT (Integrated Portfolio Management Team) to manage
product development and process quality from requirement management project approval To strengthen quality management we built a product recall mechanism as
opening review and decision-making. The structured and staged development process well as a return and exchange process for quality problems. The cooperation
provides corresponding quality management procedures for deliverables at each stage. We of relevant departments and real-time follow-up provide an efficient closed-
plan the quality activities at each stage clarify the objectives of each quality activity and loop for customers’ quality complaints and guides future improvement of
realize project quality objectives at each stage to achieve the overall goals of the project. product quality.Moreover we have set up an interface between the ITR (Issue to Resolved) process and
the IPD process. In problem-solving the R&D Department can turn the problem into an
opportunity for product quality improvement in time based on the information fed into the IPD
interface via the ITR.2021 CSR Report of GoodWe 25
The technical service staff analyze If a product is confirmed to be returned The Technical Service Department After-sales maintenance engineers
and confirm the quality problems or exchanged after the analysis of sends the returned device to the after- repair the failed device recalled due
raised by customers or salespersons the Technical Service Department sales defective product warehouse to after-sales customer complaints
register customer information and fill and the approval of the heads of the and summarize the return. For serious and fill out the Maintenance Record
out the Customer Complaint Record department the customer may return returns (causing losses to customers Form. After repairing they put it into
Form. the device. The Technical Service or affecting customers’ subsequent the after-sale spare parts warehouse
Department receives the returned production) the Quality Department as an after-sale replacement. In terms
device fills out the Product Demand will lead a quality review meeting of management after-sales repaired
Form and arranges the delivery of a to determine the handling plan and dev ices wi l l be recorded in the
device from the after-sale spare parts follow-up improvement and preventive Repaired Device Inventory Table.warehouse to the customer. measures.GoodWe’s product recall process
The Company continuously increases quality training for employees enhances employees’ quality knowledge and awareness and instills the quality philosophy and quality culture into
employees. During the reporting period we carried out the Quality Month campaign and the Annual Quality Conference.2021 CSR Report of GoodWe 26
We put up quality slogans and posters at the elevator entrance staff
rooms and workshop entrance to promote the Quality Month campaign
and encourage all employees to participate. We also communicated the
quality philosophy of “doing the right thing right the first time.”
We post about the Quality Month. Through communication we let
employees have a deep understanding of the origin background and
purpose of the Quality Month campaign.We release executives’ message for the first Quality Month. Through
videos and transcripts of executives’ message we demonstrated top-
down engagement and stressed the “quality first” philosophy.We organized an online-offline quiz covering total quality management
and IPD-related knowledge. GoodWe’s Quality Month campaign
During the reporting period TüV Rheinland’s
We invited teams and individuals to describe the importance of quality “All Quality Matters” Award announced the
from different perspectives based on their departments and positions. results of the practical efficiency test of 30kW
medium-power PV inverters for residential
PV. In the TüV test GoodWe’s GW30K-MT
smart PV inverter excelled in input capability
We solicited rationalization suggestions and promptly identified quality conversion efficiency power quality output
improvement needs to provide support for excellent quality improvement. capacity and thermal stability and won the
first place in the Medium-power PV Inverter
for Residential PV category as a result
it is the most trusted option for residential
We carried out QCC (Quality Control Circle) training for many departments distributed PV quality. It was the sixth
of the Company to extend relevant employees’ quality management consecutive year that GoodWe won the TüV
knowledge and help employees better solve practical problems at work. Rheinland’s “All Quality Matters” Award.2021 CSR Report of GoodWe 27
Accelerating the integration of
informatization and industrialization
During the reporting period we
We continuously improve our management mechanism for the integration
of informatization and industrialization (I-I integration). To this end we received the AA Integration of
have developed several sound standardization procedures including Informatization and Industrialization
the I-I Integration Management Manual the Identification and Control Management Certificate.Procedure for Sustainable Competitive Advantages the Planning and
Control Procedures for Implementing I-I Integration the Assessment
and Diagnosis Control Procedures and the Control Procedures for
Information Resource.Control procedures for information I-I integration
system operation and maintenance management manual
During the reporting period we launched
Control procedures for Control procedures for information several digital platforms to strengthen
data mining and utilization system operation and maintenance the Company’s informatization and
consolidate the I-I integration system’s
achievements. These platforms have
Control procedures for I-I I-I Integration Planning and control procedures improved the workplace experience for
integration matching and regulation
System for implementing I-I integration employees increased the efficiency of the Company’s organizations and increased
the Company’s competitiveness.Control procedure for the technical Assessment and diagnosis
realization process of I-I integration control procedures
Structured control procedures for Information resource
business process and organizations control procedure
Information equipment
control procedure2021 CSR Report of GoodWe 282021 CSR Report of GoodWe 29
Strengthening environmental
management Environmental impact assessment
We attach great importance to environmental stewardship. We stress green development in our We are committed to compliance in environmental impact assessments
operations and pay attention to the possible impact of climate change on us. We have built a (EIAs). We analyze and demonstrate the possible environmental impact of
sound environmental management system planned environmental impact assessments and the Company’s production and operation based on which we put forward
strengthened environmental target and risk management. With these efforts we have improved preventive measures and countermeasures. All our projects have passed
the efficiency of environmental management to progress the cause of sustainability. EIAs in terms of environmental disasters ecological impact assessments
water and air quality analysis and noise monitoring. We incorporate
environmental factor identification and environmental monitoring into the
Environmental management system whole process of a project and report environmental monitoring data
and EIA results to competent government agencies in a timely manner to
We strictly abide by the Environmental Protection Law of the People’s Republic of China constantly improve our environmental management performance and data
the Energy Conservation Law of the People’s Republic of China the Atmospheric Pollution system construction.Prevention and Control Law of the People’s Republic of China the Water Pollution Prevention and During the reporting period our environmental prevention and control
Control Law of the People’s Republic of China the Law of the People’s Republic of China on the systems were effectively functioning and there was no environmental
Prevention and Control of Environmental Pollution by Solid Waste and the Law of the People’s pollution incident or any form of environmental administrative punishment.Republic of China on the Prevention and Control of Environmental Noise Pollution. We improve
our environmental management and operation model from time to time according to relevant
laws regulations and regulatory requirements and are build a resource-saving and environment-
friendly enterprise. Environmental goal management
We are active in constructing the environmental management We set EHS management goals at the beginning of each year based on
system. We stipulate the responsibilities and authority of our business conditions and strategic development plan and referring to
positions involved in environmental activities provide resources industry development trends and external policies and regulations. This
for the establishment operation and continuous improvement practice is designed to effectively improve our environmental management
of the Company’s environmental management system and performance and achieve quantitative control and continuous mitigation
implement the system into every section of the Company’s of environmental impact. The goals cover the discharge of wastewater
operation. We have assigned the responsibilities and capability and waste gas in compliance with regulatory requirements and the
requirements of the general manager environmental safety and lawful disposal of hazardous waste and solid waste. We also develop
health managers department managers and EHS managers During the reporting period corresponding goal achievement plans and implementation pathways and
and designed the work procedures of the environmental safety we received the take actions and implement measures to ensure the realization of these
and health management system. Moreover we minimize the ISO 14001 goals.discharge of pollutants in production and operation activities. environmental management
We carry out and advance third-party system certification system certification.and review committed to bringing the internal environmental
management to international standards.2021 CSR Report of GoodWe 30
Against the backdrop of global warming extreme weather events such as blizzards
Environmental risk management rainstorms typhoons and floods occur more frequently and persist longer. We
identify and analyze climate-related risks that affect the Company and develop
response measures to improve the Company’s adaptability to climate change.We actively implement the Measures for the Environmental Emergency Response
Management and the Measures for the Administration of Environmental Emergency Response Preventive measures for natural disasters
Plans for Enterprises and Institutions (for Trial Implementation). We have developed
contingency plans for environmental emergencies and established an organizational structure Preventive Measures for Lightning
for emergency rescue.The project design observes the third type of lightning protection buildings
We identify and assess the risks of environmental emergencies. The Company is identified as in the Code for Design Protection of Structures against Lightning
a risk enterprise regarding atmospheric and water environmental emergencies with a risk level (GB50057-2010).of “general.” The main risks of the Company are the leakage of ethanol and other substances All exposed conductive parts of electrical equipment are reliably grounded.fire accidents caused by high temperature and open flames and environmental risk events All metal objects such as equipment and structures in the building are
caused by the failure of waste gas treatment facilities. In response to potential risks we reliably grounded nearby. All lightning protection measures have been
continuously improve our emergency operation procedures for extreme scenarios. We monitor tested by qualified testing agencies and passed the lightning protection
the storage and transportation of hazardous chemicals sources of fire and explosion and inspection before being put into production and use.leakage of hazardous chemicals and take emergency preventive measures. We investigate We send personnel to regularly inspect lightning protection facilities. We
potential environmental safety hazards allocate emergency facilities and rescue supplies and commission qualified testing agencies to conduct lightning protection
strengthen emergency training and drills. Moreover we improve our emergency containment testing before the rainy season every year to ensure that the lightning
and disposal plans for accidental waste liquid and wastewater (including fire tail water) to protection devices are reliable and effective.enhance our emergency response capabilities.Preventive Measures for Storms and Floods
Our factories are equipped with good drainage systems which can deal
with heavy rain and floods.The emergency rescue organizational system We dredge the drainage system before the rainy season to ensure
unblocked drainage. We pay attention to the weather forecast issued by
the meteorological department and prepare for disasters.Emergency Rescue Command Group
During the rainstorm when the puddles in the factory cannot be drained in
a short time we will immediately take measures to prevent rainwater from
pouring back and use pumps to drain the water when necessary.The terrain elevation in the workshop is 0.15 m higher than the outdoor
Emergency Emergency Emergency
Monitoring Rescue Evacuation Medical Aid Logistics
Emergency
Monitoring natural elevation to prevent backflow.Group Group Group Group Group Group
Preventive Measures for Earthquakes
All structures in the factory are strictly fortified against 7-magnitude
earthquakes. In the event of an earthquake the power transmission and
water supply systems (except the emergency lighting system) will be
quickly shut down and cut off and open fires will be extinguished to prevent
secondary disasters after the earthquake.2021 CSR Report of GoodWe 31
Environmental protection Promoting energy conservation
awareness communication and emission reduction
We enhance employees’ low carbon and We strictly abide by the Atmospheric Pollution Prevention and Control Law of
environmental protection awareness cre- the People’s Republic of China the Water Pollution Prevention and Control Law
ate a green culture and communicate en- of the People’s Republic of China the Law of the People’s Republic of China on
vironmental protection among employees the Prevention and Control of Environmental Pollution by Solid Waste and the
in various forms. We have four green prop- laws regulations and standards concerning pollutant discharge management inositions namely “Act for a green low-car- the place where we operate. We have established an effective internal controlbon beautiful home” “WE are in action for system on environmental protection according to relevant environmental lawsgreen life” “GoodWe members protect the and regulations national and industry standards. The system is comprised of theblue sky and white clouds” and “Guard Three-Simultaneity Management System (that the safety devices of a constructionlush mountains and lucid waters guard project must be designed built and put into production and use simultaneouslyour future” to enhance employees’ green with the main part of the project) the Noise Control Procedure the Waste Gas
awareness. Moreover we insist acommuni- Control Procedure the Management Regulations on Classified Collection of Solid
cating the idea of environmental protection Waste the Waste Control Procedure and the Wastewater Control Procedure.and improving employees’ understanding We leverage our technological advantages to use renewable energy at a high
and awareness of ecological and environ- proportion conserve resources and reduce emissions and go all out for China’smental protection. goals of “peaking carbon dioxide emissions in 2030 and achieving carbonneutrality in 2060.”
By the end of the reporting
During the reporting period period the Company had
we carried out received the
52 environmental ISO 50001 energy management system certification
protection training sessions
for new employees
engaging
1040 people
Online environmental protection training sessions2021 CSR Report of GoodWe 32
Resource conservation
We take resource conservation measures when using energy water and packaging materials. By optimizing the energy structure using low-carbon energy reducing energy
consumption and improving energy efficiency we try our best to conserve the ecology in our production and operation and perform the social responsibility of a resource-conserving
enterprise.Energy utilization
In terms of energy utilization we uphold green development empower green energy and reduce the energy
consumption in production and operation. We improve our resource management model increase energy
utilization efficiency perform corporate responsibility and build a resource-conserving enterprise. We increase
adjustments of energy structure optimize our energy structure strategies and focus on green and low-carbon
Suzhou headquarters’ rooftop A solarium
transformation. We use more clean and renewable energy and continuously reduce GHG emissions from the
Company’s operations. During the reporting period we used LED lamps in the lighting of the whole plant to
reduce power consumption centrally managed air conditioners controlled the temperature of the air-conditioned
area and reduced additional power consumption. Through process improvement equipment renewal to improve
production efficiency and use of outdoor natural wind to replace air-conditioning (cooling) in winter we balanced
the temperature of aging equipment.We put efforts in optimizing and upgrading the energy structure vigorously increasing the use of renewable
energy through self-built PV systems. Our rooftop PV system applies in many practical settings including solar
storage and charging V2G and off-grid energy storage which can be used for small outdoor demonstration
power stations to test the R&D of inverter-related products and display them in practical settings and on smart
energy platforms. PV systems cover all of our factory rooftops. Among them we have installed 350-kW PV
and 80-kWh energy storage in the Suzhou headquarters building with a total investment of RMB 1.6 million.In response to green travel the Company has set up many dedicated parking spaces for new energy vehicles
and built PV carports illuminated by energy-saving LED lamps for new energy vehicles. We have also built PV
solariums on the top floor of the office building to receive visitors or hold meetings. Due to the large electricity
load the PV-generated power is fully absorbed by the factory. According to estimates PV can provide 350000
kWh of clean electricity every year accounting for 5.5% of the headquarters’ annual power consumption. It
can save electric charges of RMB 280000 105 tonnes of standard coal and 348.95 tonnes of carbon dioxide The interface of the smart microgrid platform
emissions.2021 CSR Report of GoodWe 33
GoodWe Technologies (Guangde)'s 2.76-MW rooftop
distributed PV and park energy interconnection project Water use
The 2.76-MW rooftop distributed PV and park energy interconnection In terms of water use we strictly abide by
project of GoodWe Technologies Co. Ltd. is committed to creating a model the Water Law of the People’s Republic of
for industrial park energy conservation. It realizes the efficient utilization China and relevant laws and regulations.of renewable energy and the interconnected and coordinated operation of We do our utmost to optimize the manage-
the microgrid and improves the operation efficiency and energy efficiency ment of energy-saving technological trans-
management of the energy system in the park. formation and improve water conservation
We are active in advancing this project. Its microgrid energy storage and efficiency. During the reporting period
and flexible loads make it a model for maximizing the utilization of local we installed water-saving toilets and sensor
renewable resources. Its construction of a smart energy management urinals in the restrooms. The water air con-
platform in the park makes it a model for comprehensive technical and ditioners in our manufacturing workshops
economical operation of energy production and sales. Its multi-phase and used circulating water. Fish ponds in our
multi-type microgrid projects and construction of a multi-dimensional smart landscape gardens adopted circulating
energy management platform make it a model for the coordinated operation filtration. We conserve water in manufactur-
of park-level energy interconnection. ing and daily life and reuse water to reduce
the impact of resource shortages and envi-
ronmental damage.As a responsible enterprise in the renewable energy industry we have actively responded to China’s strategic goals of “carbonpeaking and carbon neutrality.” We carry out Scope-1 and Scope-2 carbon inventories in our operations in accordance with the
ISO 14064-1 standard to better work for the “carbon neutrality” mission and provide a scientific reference for the strategic goal of
reducing GHG emissions in the future. We have collated and summarized the GHG emissions of the Company’s facilities based
on operational control rights. In the future we will continue to optimize our carbon inventories to lay a solid foundation for reducing
carbon emissions.Scope1 Scope 12 Scope 23 Total
Emissions (tonne of CO2e) 397 8516 8913
Percentage 4.454% 95.546% 100%
1 T he organizational boundary covered by the carbon inventory is GoodWe Technology Co. Ltd. It is a summary of GHG sources or sinks at the facility level
based on operational control rights.
2 D irect (Scope 1) GHG emissions are calculated in accordance with the 2006 IPCC Guidelines for National Greenhouse Gas Inventories published by the
Intergovernmental Panel on Climate Change (IPCC).
3 Indirect (Scope 2) GHG emissions are calculated according to the China’s Regional Grid Average Carbon Dioxide Emission Factors 2010 released by the
National Development and Reform Commission.2021 CSR Report of GoodWe 34
Use of packaging materials
In the use of packaging materials we practice “plastic reduction”. We limit the procurement of plastic packaging materials use renewable materials and encourage recyclable
packaging to reduce the consumption of packaging materials. Moreover our lightweight products and the high-power density design reduce product volume and packaging size
increasing the load of overseas transportation and packaging and reducing transportation costs and carbon emissions. Our new products are all compliant with the European pallet
stacking requirements. On the premise of ensuring packaging’s functions of protection convenience and sales we try our best to reduce packaging materials and increase its reuse
rate explore the reduction and replacement of packaging products and fully unleash the reuse value and green value of packaging materials. Moreover as aluminum plates are not
prone to rusting and can be recycled our machine casings are all made of aluminum alloys. Our machine casings are dusted. For powder materials we insist on choosing international
renowned brands that meet the European environmental protection standards.Indicator Unit 2021
Comprehensive power consumption MWh 21100.08
Resource used Natural gas m3 30689
Water consumption tonne 31835
Resource saved Power saved MWh 1512.542021 CSR Report of GoodWe 35
Emission reduction
We actively reduce emissions in production processes. We emphasize the management of waste generated in our production and operation activities and take measures to reduce
waste generation. We have established an accountability management system for solid waste pollution prevention and control wastewater control procedures solid waste control
procedures noise control procedures emergency preparedness and response control procedures and waste gas control procedures. These initiatives are designed to regulate the
treatment of wastewater waste gas and solid waste and reduce emissions and minimize the adverse environmental impact of the Company’s operations.In terms of waste gas management we reduce the emissions of tin and its compounds and VOC mostly with air-proof processes and equipment. The waste gas generated in our
production and operation is filtered by a professional waste gas treatment system adsorbed by an activated carbon adsorption tower and filtered through a chimney for a second time
before being discharged to the outside. In terms of solid waste management we reduce waste packaging materials mostly by optimizing packaging. For example we use sustainable
green packaging and accelerate ecological packaging design and the development and recycling of green packaging materials around the core elements of green packaging such as
weight reduction recycling and reusing. Moreover we commission organizations with environmental protection qualifications to regularly recycle and centrally process activated carbon
and waste rubber buckets. For the waste generated in daily office work we classify it and store it centrally. Recyclables will be recycled and the rest will be commissioned to municipal
agencies for collection and disposal. For the kitchen waste generated in our outsourced restaurants we launch the “Clear Your Plate” campaign and advocate employees to save food to
reduce kitchen waste. We also commission qualified third-party organizations to recycle and clear kitchen waste. In terms of wastewater management we do not discharge wastewater
in processes and production but only domestic wastewater. Our wastewater is pretreated and discharged into the park’s sewage pipe network for centralized treatment by the municipal
sewage treatment plant.Indicator Unit 2021
Total waste gas emissions m3 73244000
Total dust discharge tonne 0.0624
Total effluent discharge tonne 25468
Hazardous waste Waste chemical packages waste cleaning agent and waste activated carbon tonne 23.52
Grease tank waste tonne 1.80
Yard waste tonne 0.50
Non-hazardous waste
Household waste tonne 21.60
Kitchen waste tonne 21.602021 CSR Report of GoodWe 36
Green products
We insist on continuous innovation in new energy conversion technology energy storage technology and
smart energy management system platforms. We create green products and empower the zero-carbon era.During the reporting period we launched green products such as residential energy storage lithium batteries
and industrial and commercial energy storage inverters. We increased our efforts in energy storage to
accelerate the construction of new power systems. We provided zero-carbon smart energy solutions for the
“Ningguilai” emergency quarantine apartments in Nanjing’s Lishui District contributing green ecological power
to COVID-19 prevention and control. At the 13th Chinese Renewable Energy Conference and Exhibition we
showcased full-scenario smart energy solutions to contribute more zero-carbon solutions to carbon neutrality.We have been committed to realizing the eco-friendliness of our products improving the green power of our
products and making ecological electricity better serve life.We actively carry out green product certification and product carbon footprint certification. As the Company’s
green development goes deeper we have received the green footprint evaluation certificate and China’s first
green product certificate. Today our PV inverters which produce and convert green power are produced in a
green and low-carbon manner. As a responsible enterprise we practice green development and help China’s
green and low-carbon development with actions. During the reporting period we conducted a product carbon
footprint survey on the GW136K-HTH model including its raw materials and manufacturing and its carbon
footprint was 1173 kg CO2eq. China Quality Certification Center (CQC) issued China’s first green product
certificate for this product.2021 CSR Report of GoodWe 37
Practicing green office
We practice the idea of green sustainable and low-carbon office in daily office work and corporate culture construction and try our best to enhance employees’ awareness of energy
conservation and environmental protection. We encourage all employees to cherish every kWh of power every drop of water and every piece of paper and practice green and low-
carbon office methods in every detail of office operations. We work hard to create a low-carbon and green workplace contributing to the creation of a green environmentally friendly
energy-saving and low-carbon living environment.Put an end to “permanent lights” and use natural light more. Computers
printers copiers shredders and other electronic devices activate the
power saving mode to reduce standby power consumption.Promoting Promote natural ventilation and reduce the use of air conditioners. The
power temperature of the air conditioner in summer shall not be lower than
conservation 26°C and in winter only when the room temperature is lower than 5°C
can the air conditioner be on. Turn off the air conditioner half an hour
before get off work.Take less elevators and take more stairs to keep fit and save energy.Strengthen daily maintenance inspections to prevent “running andIncreasing dripping” and “long running water.”
water use Garbage classification in office areas The newly-built classified garbage collection area
efficiency Use high-efficiency irrigation methods such as sprinkler irrigation drip
irrigation and micro-irrigation in greening.Advocate online paperless office. Transmit information through the
Advocating intranet as much as possible to reduce paper waste.new office
models Advocate good habits of saving office consumables and double-sided
printing and writing.Implementing Set up and build garbage classification facilities and keep the
garbage environment around clean. Take actions to drive the people around to
classification participate in garbage classification.The timetable for classified garbage collection The “Clear Your Plate” campaign in the canteen2021 CSR Report of GoodWe 382021 CSR Report of GoodWe 39
Improving customer service After-sales service management
We are customer-centric and strive to address a wide range of market To regulate the after-sales service and to improve customer satisfaction and trust in products we built a
needs. Our service management system is continually being improved and solid after-sales service process and divided the after-sales service organizational structure according
we are actively responding to customer needs. We strictly protect customer to different functions. During the reporting period GoodWe’s after-sales service capabilities received the
privacy and information security increase the quality and efficiency of highest professional five-star rating and passed the authoritative seven-star Customer Satisfaction Index
customer service in a variety of ways and strive to continually improve evaluation at one time.customer satisfaction.Integrated services
Transfer
Answer the Take down customer Solving the Call back
The Company has established local service offices in United States after-sales customer feedback to the to the
call comments responsible problem customer
Japan Italy Germany the Netherlands Australia Brazil Mexico India department
South Korea and other countries based on the industry laws regulations
and policies in those markets and market development and service
needs. These local service offices provide customers with four levels of The after-sales service process
support namely the local service hotline headquarters technical support
R&D technical support and training support. Professional technical
engineers are on staff at the offices all year to provide one-stop services
to customers including product consultation system design installation After-sales Service Department
commissioning and after-sales service. The Company has set up a free
24/7 after-sales service hotline to provide better and faster service to
customers. The Company has also created two-hour service circles to Call Center Technical Services Service Operation
quickly respond to customers’ needs. By now the Company has nearly Primary service Level-1 service (on-site) Repair and spare parts
20 service vehicles forming a fast service response network. (telephone WeChat management
email and website) Secondary service New product introduction
(remote)
Responsible marketing Assigning and following
(training service
up service orders representative – IPD Key account service management of change)
Courtesy call and (on-site and remote) CRM system and
We strictly abide by the Advertising Law of the People’s Republic of satisfaction management warranty management
Self-service and Delivery service (on-site China in promotion and marketing. We strictly forbid exaggerated and and headquarters) Administrative support intelligent service
deceptive publicity and are steadfast in maintaining a transparent (fees and contract
Service experience management)
promotion culture. We carry out well-regulated publicity and demonstrate (service demonstration Service solution definition
and standardization) and development
CRM system and
product features by placing advertisements and promotion videos on warranty management
CRH trains the Chinese Renewable Energy Conference and Exhibition
and the International Forum on Energy Transitions. During the reporting The organizational structure of after-sales service
period the Company received no complaints or legal proceedings for
misrepresenting or deceiving consumers in promotional content.2021 CSR Report of GoodWe 40
Complaints and their handling Customer satisfaction surveys
We attach great importance to customer complaints and feedback. We have formulated We are always improving our customer service tracking. We understand customers’ product
the Customer Complaint Handling Process actively open up complaint channels and and service satisfaction by conducting customer satisfaction surveys discovering and
optimize the complaint handling mechanism. Customers can report dissatisfaction or analyzing our products and services’ strengths and weaknesses and carrying out targeted
unreasonable phenomena with the Company’s products services and processes by improvement projects. During the reporting period the Company actively conducted
calling the 400-phone number using WeChat or speaking with salespeople. To ensure satisfaction surveys and the customer views on the after-sales service satisfaction are as
that customer complaints are handled in a timely and proper manner we impose follows:
timeliness requirements on the handling of customer complaints. Complaint receptionists
must respond within 15 minutes of receiving a client complaint provide a preliminary
solution within two hours and resolve the problem within 24 hours.Business Process Key Points Response speed Attitude in Professional
and efficiency attending ability
Customer Customers can report dissatisfaction or unreasonable points points points
complaint phenomena with the Company’s products services 94.7 95.1 94.7
and processes via the 400-phone number WeChat
Receiving and recording and salespersons.the complaint Information security and customer privacy
Receptionists record details of the complaint including
but not limited to: the customer’s contact company
Investigation We emphasize protecting our customers’ privacy. With permission and the encryption name and complaint description/ system we keep customer information and the Company’s other data private.Investigate based on the information provided by the On the other hand as required by the EU GDPR we have developed numerous Determining the
responsible department customer management systems such as personal data protection risk assessment personal
data protection management measures the information security management system
Determine the responsible department and transfer the information security emergency plan and the customer data confidentiality system.Solving the problem the feedback to the person in charge These management systems improve our standardization of personnel server and
information security risks.The After-sales Department or the responsible
Calling back to department offer a solution.the customer In terms of cybersecurity we created a network architecture with a next-generation
Send the plan or solution to the customer (within two firewall at its core and a security resource pool that integrates IPS AV and WAF to
hours upon receiving the complaint) achieved intranet-intranet and intranet-extranet traffic security protection. In terms
The N of data security we recently introduced encryption software internally to enable the
problem solved
and the customer Confirm the effectiveness of the plan whether the encryption of all employees’ data assets. Combined with the encryption gateway we
satisfied problem has been solved and whether the customer achieved the upload decryption and download encryption of the business system. In
is satisfied terms of terminal security we have implemented access management for unknown
Y devices using a client that integrates “access and desk management.” We have also
Conclude and produce the Customer Complaint
Handling Report installed a local firewall to achieve end-to-end isolation of dangerous ports. Meanwhile Conclusion each terminal was equipped with anti-virus software for all-round security protection.2021 CSR Report of GoodWe 41
Promoting industrial development
As a leading PV enterprise in China we consider it our responsibility to promote the industry’s continual technological
advancement. We have established the GoodWe Solar Academy who is responsible for the operation of both online and PV community livestreaming
offline professional academic platform dedicated to sharing knowledge of inverters and PV applications. The academy
provides professional PV system solutions as well as tailored training for global PV technicians making PV solutions In 2021 GoodWe shared inverter and PV
more intuitive and accessible. application knowledge with technicians every
fortnight providing professional PV system
We host PV Makers Good Knowledge Sharing GoodWe Solar Community Good Focus on Quality and ATO around solutions and tailored training for global PV
the world. We focus on current hot topics gather key resources from various parties provide communication and technicians. The program made PV solutions
sharing opportunities and build a platform for the industry’s common development at these events. By the end of the more intuitive and accessible formed an
reporting period more than 50000 people from over 4000 companies had attended our events. Our events are widely culture of industry technology exchange and
recognized in the industry and among our peers. We have also hosted a number of live streaming events which reached knowledge sharing and promoted the healthy
Chinese European Asian-Pacific and Latin American markets to share PV market development and technology trends and orderly development of the PV industry.with global PV technicians.We also run the Enjoy Solar to popularize PV knowledge for professionals dig deep into the pain points of the
industry and provide the most comprehensive technical interpretation. During the reporting period we published three
Chinese issues (with 21 articles in total) and one English (with 6 articles) which have brought good social benefits and
communication value.Enjoy Solar2021 CSR Report of GoodWe 42
The PV Makers event The first GoodWeek
PV Makers is a high-end PV seminar organized by GoodWe Solar Academy and In March 2021 GoodWe successfully held the first GoodWeek. In this
co-hosted by a number of strategic partners. The event features market development event GoodWe collaborated with world-renowned analysis institutions
analysis the sharing of new technology existing industry pain points and potential major equipment manufacturers and design experts to bring industry
solutions. It is intended to motivate PV technicians and stimulate thought and discussion market analysis and trend interpretation to global customers discussed
on technology application marketing management and control to support industrial new industry patterns and new pathways with global partners anddevelopment. helped users timely and deeply learn about “new technologiesproducts markets and ecosystems”.In 2021 GoodWe hosted an offline conference for customer exchange and sharing
themed by “Carbon Inspiration” which invited key technicians and customers from
GoodWe’s residential industrial and commercial and energy storage fields. The
conference focused on various topics including the development opportunities for the
PV industry against the advancement of “carbon neutrality” the clean low-carbon safe
and efficient energy system that China will focus on during the 14th Five-Year Plan
period the control of total fossil energy the improvement of energy utilization efficiency By the end of the
the implementation of renewable energy alternative actions deepening power system reporting period
reform and building a new power system with renewable energy as the mainstay. GoodWeek held
6 livestreaming
sessions
attracting more than
5000
participants
reaching more than
11000
viewers2021 CSR Report of GoodWe 43
We are active in various industry associations and chambers of
commerce participate in various industry forums and exhibitions
continuously expand industry communication channels and work
with peers to seek high-quality development of China’s PV industry.During the reporting period the Company was invited to the SNEC
International Photovoltaic Power Generation and Smart Energy
Exhibition the 8th Global Solar + Energy Storage Conference GoodWe participating in
& Expo the 13th Chinese Renewable Energy Conference & various industry forums
Exhibition the 2nd China Photovoltaic Conference the International and exhibitions
Forum on Energy Transitions the 5th Renewable Energy Grid-
connected Technology and Policy Forum and the 5th Distributed
Photovoltaic Carnival. At the nine events GoodWe and outstanding
peers studied the key and potential technical problems in the
development of the new energy power supply industry and shared
and exchanged strategic experience and market trends. In this way
GoodWe has supported talent development in the industry and
promoted the continuous innovation and progress of the new energy
power industry.GoodWe is a member of the following industry associations:
Industrial Association Title SNEC Shanghai GoodWe’s first event after being listed
China Photovoltaic Industry Association Executive director
The SNEC Shanghai was the first event that GoodWe participated in after being listed. In this
Shandong Solar Energy Industry Association Executive director exhibition GoodWe released a variety of products and advanced technologies ranging from
Guangdong Solar Energy Association Executive member grid connection to energy storage and batteries creating smart solutions for green energy in all
settings and sharing them with global customers. GoodWe showed its hard and core scientific
European Photovoltaic Industry Association Executive director and technological strength and offered an SNEC with depth enthusiasm visions and humanity.Hebei Photovoltaic New Energy Chamber of
Commerce Director
Jiangsu Province Renewable Energy Industry
Association Deputy director
China Industry and Commerce and Household
Brand Alliance (Photovoltaic Green-Ecosystem Deputy chief
Organization) director
Hubei Solar Energy Association Vice president
Jiangsu PV Industry Association Member
All-China Federation of Industry and Commerce
(ACFIC) Member2021 CSR Report of GoodWe 44
Tightening supply chain
management
We insist on equal and mutually beneficial close and stable
collaborations with excellent suppliers and on optimizing
supply chain business processes and preventing supply
chain risks. We build a sustainable supply chain and
collaborate with suppliers to establish a positive clean and
transparent supply ecosystem.We strictly abide by the Bidding Law of the People’s
Republic of China and the Regulation on the Implementation
of the Bidding Law of the People’s Republic of China. We
have established solid internal systems and measures for
procurement bidding and supplier management. We are
constantly optimizing the supplier admission mechanism
bidding mechanism and supplier performance evaluation
mechanism in order to promote bidding procurement Qualification
acceptance and payment compliance ensure fair open
and transparent bidding and procurement and prevent review and admission Assessment and evaluation
procurement violations.We have strict standards and procedures in place for We have developed a sound supplier evaluation and
During the reporting period we launched Supplier reviewing and admitting suppliers. We require supplier assessment process and mechanism and assess
Relationship Management (SRM) a platform for supplier candidates to provide registered capital production suppliers according to the Supplier Control Procedures.l i fecycle management. I t is comprised of mult ip le scale customer distribution equipment capabilities We evaluate suppliers on a monthly and annual basis for
modules including supplier lifecycle management quality supply sources R&D capabilities certification systems delivery quality OTD cost performance and cooperation.management procurement source locating procurement and agency qualifications. We also require companies We have four rates A B C and D and we use different
bidding procurement execution and reconcil iation to submit reports on intellectual property environmental procurement strategy management models based on the
management. By creating an all-digital platform we health and safety and hazardous substance control. We supplier’s rating. We offer advice to suppliers rated C and
were able to reduce offline workload while also achieving comprehensively score and review suppliers in terms of D. If they show no improvement or if their improvement
platform-based efficient and green management. quality systems production management supply chain does not meet the standard they will be removed and
financial status and delivery capabilities. Candidates disqualified as suppliers. Through dynamic and continuous
By the end of the reporting period can only be listed as qualified suppliers after passing the monitoring and evaluation of suppliers’ supply capacity
we had a total of review. and enthusiasm we have mobilized existing suppliers’
enthusiasm to improve supply quality delivery time
180 production material and costs ensuring suppliers’ practice and promoting
suppliers cooperation with excellent suppliers.2021 CSR Report of GoodWe 45
Communication and assistance
We maintain good and close communication with our suppliers. We hold supplier conferences every
year according to the actual situation depending on the situation and we are always increasing During the reporting period we
the frequency with which we communicate with suppliers. Through videoconferencing and mail we conducted over
conduct in-depth interviews with key suppliers on current production saturation performance results
integrity and confidentiality requirements industry procurement strategies and future development 100 technical exchanges
directions. We also learn about the features of suppliers' product models product quality delivery quality guidance and training
time and after-sales service. We will also provide targeted improvement suggestions for suppliers sessions with suppliers as well as
based on this information and our use of specific products. When a supplier is in need we will provide other related activities
applicable technical guidance or training as well as to conduct irregular technical exchanges or
quality exchanges.Supply chain risk management
We are active in supplier assistance such as paying suppliers in advance to enable them to collect
payments as quickly as possible and prioritizing local suppliers to assist struggling enterprises. For
supply difficulties and problems we conduct special research and consult with suppliers to find We believe that a stable supply chain system can help us reduce
possible solutions. risks improve product quality and achieve sustainability. To ensure
material procurement quality and regulate procurement activities we
have developed a number of internal management policies including
Technical application and product development communication and the Supplier Control Procedures the Supplier Evaluation Report the
quality/environmental management training for suppliers: Procurement Framework Agreement the Confidentiality Agreement the
Safety Environment Energy and Social Responsibility Management
Agreement the No-Use of Conflict Minerals Commitment the
Restriction or No-Use of Hazardous Substances Commitment and the
Supplier Intellectual Property Status Report. These policies define the
management principles and content of each section in the supply chain.Regarding anti-corruption among suppliers we strictly abide by
the Criminal Law of the People’s Republic of China the Anti-Unfair
Competition Law of the People’s Republic of China the Anti-Money
Laundering Law of the People’s Republic of China and other laws
and regulations on anti-bribery and anti-corruption. We continuously
strengthen the integrity governance of suppliers sign anti-corruption
agreements with suppliers and carry out anti-corruption publicity
campaigns for suppliers. We set up internal and external reporting
channels for the integrity of suppliers to rigorously ensure the
compliance of cooperative suppliers.2021 CSR Report of GoodWe 46
Green supply chain
We advocate for green development and set targets for the green supply chain management.We outlined the principles of green supplier selection and the requirements for review control
material acceptance and supplier information management. We undertake green audits and
evaluations on suppliers on a regular basis to ensure that the materials they deliver match theCompany’s green production requirements. Against the backdrop of China’s objective of “carbonneutrality” we combine green manufacturing theories and supply chain management technologies
based on the concept of product lifetime. We appreciate the coordination and collaboration of
upstream and downstream supply chain enterprises in order to ensure the Company’s products
are safe reliable efficient and environmentally friendly. We were included in the Fifth Batch of
Green Manufacturing List published by the Ministry of Industry and Information Technology of the
People’s Republic of China and became a national Green Supply Chain Management Enterprise.It demonstrates that we play a key role in both the upstream and downstream of the green supply
chain as well as our determination to pursue green development and intelligent manufacturing.To further enhance our deployment of
strategic cooperation in the supply chain
we invite suppliers of sheet metal parts
and die-casting parts to set up factories
near the GoodWe Guangde base. This
change increases the supply chain’s
cooperative stickiness and supporting
service capabilities while also lowering
transportation and packaging costs.Moreover we assist suppliers in the
installation of green PV solar power plants
and offer preferential pricing on GoodWe
inverters. As a result we support and
encourage partners to practice energy
conservation and consumption reduction
as well as leading the creation of a "green
alliance" in the industrial chain.2021 CSR Report of GoodWe 472021 CSR Report of GoodWe 48
Protecting the rights and
interests of employees Salary and welfare
We always adhere to the principle of "striver-centered" earnestly protect and safeguard the We continuously improve our salary and welfare system and the composition
legitimate rights and interests of employees promote the negotiation and cooperation between structure of salary and welfare and strive to provide competitive salary guarantees
the Company and employees and jointly build mechanisms create benefits and share interests for employees. At the same time we have introduced an employee incentive
with employees to build harmonious and stable employment relationship and achieve common mechanism provided opportunities for salary adjustment every year and strive to
development with employees. meet the needs of different talents to attract retain and motivate talented people.Recruitment and employment The Company has devised an equity incentive plan to align the personal interests
of directors executives and employees with those of shareholders. During
the reporting period the Company deliberated and approved three proposals
GoodWe strictly abides by the Labor Law of the People's Republic of China the Labor Contract including the Proposal on the Restricted Equity Incentive Plan in 2021 (Draft) and
Law of the People's Republic of China and other laws regulations and policies. We have actively
Its Summary the Proposal on the Management Measures for the Implementation
formulated internal regulations and norms such as the Recruitment Management Measures
and Assessment of the Restricted Equity Incentive Plan in 2021 and the Proposal
the Human Resources Management Procedures Employee Handbook the General Rules for
on Submitting to the General Meeting of Shareholders to Authorize the Board of
Recruitment System Management and the Social Responsibility Management System. We regulate
Directors to Handle Matters Related to the Restricted Equity Incentive Plan in 2021.and manage the recruitment and promotion salary and dismissal working hours holidays and The equity incentive plan is primarily intended for employees who will contribute
other welfare benefits of employees and protect their rights and interests. To ensure the fair and to the Company's long-term development including core management positions
just development of employees we abide by the employment policies of equal employment and and key departments as well as front-line employees (team leaders drivers etc.)
equal pay for equal work and eliminate all discrimination against gender region nationality sexual to incentivize them to stay with the Company for the medium and long term focus
orientation religion and political stance as well as prohibiting child labor and forced labor. on the Company's long-term benefits and help the Company achieve its long-term
We have formulated diversified standardized and transparent recruitment methods including development goals. By the end of the reporting period we have carried out three
social recruitment campus recruitment internal referrals and other channels and actively sessions of the equity incentive plan covering more than 200 people.publicized recruitment information through media and networks to improve the Company's reserve We also provided excellent supplementary benefits for employees based on
of high-quality innovative talents. In addition we pay great attention to vulnerable groups and work statutory benefits highlighting the Company's responsibility and care for employees.with the Suzhou Disabled Persons Federation to encourage disabled people's employment by
actively hiring disabled persons.Statutory Social insurance; housing provident fund; holidays that
During the reporting period the Company was awarded the title of "Excellent Enterprise with benefits longer than the statutory ones
Harmonious Labor Relations in Jiangsu Province in 2021".Cash gift for holiday birthday wedding and maternity;
Universal pension fund; financial aid for serious illness; communication
In 2021 benefits preferential benefits; fitness facilities reading room; special
dining dormitory; accident and serious illness insurance
Total number of employees Labor contract signing rate Social insurance coverage
Special Loving fund; health check-up; fund for department activities;
2223 person 100% 100% benefits EAP service station for employee's well-being
Diversified benefit packages of the Company2021 CSR Report of GoodWe 49
Employee
communication Sunshine Suggestions for Interaction and communication platform rationalization platform praise platform
We attach great importance to employee communication
and exchange encourage employees to make Encourage employees to express their Formulate the Suggestions Set up an interaction and
reasonable suggestions to the Company's management real thoughts and assign special per- for Rationalization Manage- praise platform in Wechat
and actively safeguard their legitimate rights and sonnel to answer or deal with employ- ment Measures establish a App encourage employees
interests. We enable employees to fully participate in our ees' problems or dissatisfaction within Rationalization Evaluation to praise role models worthy
management through smooth democratic communication 24 hours Department and encourage of learning and advocacy and
and positive feedback to improve employee satisfaction. employees to submit sug- explain the reasons for the
By the end of the reporting period 237 gestions through OA plat- praise with pictures and arti-
Democratic communication employee feedback problems had been form. Adopt and implement cles. The open platform pro-
received covering catering manufac- feasible suggestions after motes the high-frequency in-
turing equipment and facilities systems deliberation and give re- teraction between employees
We uphold the principle of democratic management. and processes EHS safety and other wards or commendations for and plays a role of role model
We have established various democratic organizations aspects. The timely feedback rate of the suggestions publicity at the same time
such as Trade Union Committee Labor Supervision the problems reached 100%
Committee and Women Workers' Committee and
built diversified communication channels such as the
sunshine communication platform suggestions for
rationalization platform and interaction and praise
platform to encourage democratic communication
and discussion. Adhering to the slogan of "If there is
a problem go find Good's trade union" we held trade
union congress quarterly during the reporting period.The agenda covered many topics such as the report
on important trade union programs the resolution of
trade union matters and group discussion of topics. We
conducted a survey of employee concerns assisted
them in communicating concerns to management for
prompt resolution and encouraged them to make
constructive suggestions for improvement to increase
the Company's efficiency and contribute to employee
well-being.The Company commended employees who put forward suggestions for rationalization2021 CSR Report of GoodWe 50
Employee satisfaction
During the reporting period
we received
We always respect the expectations and
demands of employees. We investigate 994 valid questionnaires
employees' job satisfaction and collect
their problems at work through annual
employee sat isfact ion surveys to
determine the management status
of employees form specific analysis
reports and finally provide references
and suggestions for optimizing our
management measures. By the end of
the reporting period we received 994
valid questionnaires.GoodWe won the Award of "Suzhou Best Employer"
for five consecutive years
In the selection of Suzhou best employer in 2021 GoodWe won the two awards of "Most
Popular Employer among College Students in 2021" and "Most Innovative Entrepreneurial
Employer in 2021". This is the fifth consecutive year that GoodWe received the awards. The
selection of Suzhou best employer is one of the most authoritative employer brand selection
events in Suzhou which has attracted hundreds of high-quality enterprises in Suzhou. The
event covers four aspects of expert evaluation employee perception public voting and brand
diagnosis aiming to build a bellwether of Suzhou employer brands and a model of best
employer brand and rally the strongest strength in the era of transformation. GoodWe has won
the awards for five consecutive years. This is an affirmation and support for the Company's
management and employees and also urging us to strive to become a good friend and partner
of employees and contribute to the high-quality development of the region.2021 CSR Report of GoodWe 51
Promoting employee's
development Junior Middle Senior management management management
GoodWe regards the growth and development of
employees as the foundation of the Company's long-
term development and implements the concept
of "growing together with talents and customizing Applicable to employees who Applicable to middle management per- Applicable to senior leaders
professional development paths for employees" to lead a group of personnel to sonnel of the Company who are fully of the Company who are fully
create a high-quality workforce and provide human engage in a specific profes- responsible for the quality efficiency responsible for a certain opera-
resource guarantees for the sustainable development of sional or technical work. Being and cost of the departments under their tional process or function and
the Company. both supervisors and execu- jurisdiction and participating in the participating in the formulation
tors they are required to meet formulation of the strategic direction of the Company's long-term
a professional or technical resource allocation requirements on strategy and macro instruction.Employee promotion qualification standard or above. cost and time of the work under their
jurisdiction with subordinates including
at least junior supervisors and ordinary
We have formulated internal systems such as the employees. The management abili-
GoodWe Cadre Qualification Management System and ties of middle management personnel
the GoodWe Cadre (Management) Qualification Code of should be above the elementary-level.Conduct to clarify each employee's growth promotion
and career development path. Based on the Company's
rank system framework we have built horizontal and Cadre promotion process
vertical career development paths for employees to
release their potential and creativity.Horizontal employee development takes the internal talent market as a channel. We assist employees in changing their
Vertical employee development is based on career career development path by establishing a smooth internal talent flow mechanism - "Good's talent market" and provide
development channels. We evaluate our employees in an them with free development opportunities within the Company. By the end of the reporting period "Good's talent market"
all-round way through the review of the Human Resources had helped one salesman and one R&D personnel quickly find a new stage in the Company.Committee 360-degree evaluation debriefing etc.and set different ranks based on five dimensions: basic
conditions professional knowledge moral quality behavior
performance and professional abilities building a platform
for employee's vertical in-depth development and rank
promotion. At the same time to ensure the fairness of the
promotion mechanism we invited third-party experts to
oversee the evaluation data and make every effort to build
a fair scientific and reasonable promotion mechanism.2021 CSR Report of GoodWe 52
Employee training
In addition the Company also carried out a series of vocational training
programs for new employees to enable them to integrate into the Company
We focus on long-term talent development offering a variety of training and development programs and get to work faster.for employees based on a scientific and systematic training system and assisting employees in
improving their professional knowledge and comprehensive abilities. New employee training programs of the Company
New employee training Good's newcomers training is a monthly
The recruitment of recent graduates injects fresh blood into the Company's development. To help recent s tandard ized induct ion t ra in ing for
graduates better enter the workplace integrate into the GoodWe family and begin to transform from employees who have not yet participated
student to employee we specially planned the "Foal Eagle" recent graduates training program. During Good's in newcomer t ra in ing in the whole
the reporting period 38 recent graduates had been selected to participate in the program. newcomers training Company. It is divided into offline and
online courses. Offline courses mainly
involve personnel system administrative
system company introduction corporate
culture company visit etc; The online ones
cover the introduction of all departments
Role cognition Role transformation Professional training the operation guides of office software and
processes and other necessary courses
Mainly carried out in the Mainly carr ied out in Mainly carried out in the for newcomers with a total of 15 courses.form of centralized train- the operation center to R&D center through the During the reporting period 440 trainees
ing. Through introducing help recent graduates combination of classroom joined Good's newcomers training.the Company's history preliminarily understand training and on-the-job
products systems corpo- the processes at the observing and learning
rate culture departments manufacturing end and help the recent graduates The training for new front-line employees
and other contents help the products from the have an in-depth under- is conducted twice a week according to the
recent graduates form a perspective of producing standing of the depart- Training for new frequency of new employees' enrollment.basic understanding of and manufacturing to lay ments and the business front-line employees The training includes four general courses
the Company and estab- a practical foundation for and master relevant tech- covering safety production personnel
lish corporate awareness future R&D and design. nologies. system administrative system company
and loyalty as soon as introduction etc. Besides there are also
possible and achieve the six professional training courses with the
role cognition and posi- combination of theory and practice.tioning as employees.During the reporting period the training for
new front-line employees covered a total
of 865 people.Processes of training project for recent graduates2021 CSR Report of GoodWe 53
Professional skill training
"Desheng plan"
The Company offers training programs in line with the professional development
of posts in professional fields such as sales operation and R&D. It formulates
corresponding professional courses for employees to help them smoothly fulfill their In 2021 GoodWe actively carried out cadre training. "Desheng plan" a
duties and improve their professional skills. phased training for cadres and employees at different levels mainly covers
practical management skills leadership management quality and soft power.Phase I contains 12 courses for senior management teams and candidates
covering 600 people; Phase II contains 11 courses for management personnel
and candidates covering 550 people; Phase III contains 18 courses for young
cadres and backbone employees covering 810 people.Public Speech & TWI training for front-line management personnel
To improve the employee training mechanism and further create a positive learning
atmosphere in the Company we launched the "Shisheng plan" for new R&D
employees. By adopting the "tutorial system" we utilize our technology backboneto its utmost potential in “teaching helping and leading" helping employees getfamiliar with the working process and improve their professional skills and qualities.During the reporting period the project has covered 103 people.Cadre training
In addition we promoted the construction of a knowledge base focused on the all-around
digital management of employee learning and built an internal online learning platform We-
An excellent management talent pool is an important factor for a company's learning. We-learning can provide online course creation searching learning examination
sustainable and rapid development. To promote the construction of the Company's evaluation and other services that provide multidimensional data support for training
talent level and improve the leadership of management personnel we regularly diagnosis and play a good role in activating the learning atmosphere of all staff. By the end
conduct management reserve training plans for management personnel and of the reporting period We-learning had uploaded 505 courses covering various fields
backbone members to form a "resource pool" of GoodWe's management cadres to distributed in different course sections such as leadership strategic planning human
ensure that the Company has sufficient reserves of management cadres and that resource management marketing financial management product R&D innovation and
"there are successors for management and replacements for positions." reformation etc.2021 CSR Report of GoodWe 54
We also continued to promote the quality of our workforce by encouraging
employees to pursue lifelong learning in order to maximize their professional
potential. We conducted an education promotion plan for all staff members
set up education promotion classes jointly with the Suzhou Federation of
Trade Unions and Gaoxin District Federation of Trade Unions and provided
participants with rewards after their graduation. In addition we also organize
employees to apply for PMP certification in project management and subsidize
their total costs. During the reporting period 13 employees had passed their
examination and achieved self-improvement.Employee training duration Employee training
37158 hours 118 sessions
Employees covered by the training Training hours per employee
12020 person 24.7 hours2021 CSR Report of GoodWe 55
Occupational health and safety
During the reporting period
We strictly abide by the Work Safety law of the people's Republic of China the Fire Prevention Law of the the Company conducted
People's Republic of China and other laws and regulations related to occupational health and safety and fire safety training sessions
safety in the workplace. We also formulated internal systems such as the "Five Simultaneities" Management 119
System for production Safety and the Management System of Safety Protection Equipment continued to
promote the construction of long-term production safety mechanism strictly fulfilled the main responsibility
of production safety focused on various hidden dangers of work safety and constantly implemented detailed more than
investigation and rectification comprehensively improving the level of production safety management.participants
During the reporting period the Company passed ISO 45001 occupational health and safety management 5700
system certification and the three-level safety standardization recertification assessment.Work safety
The Company improves its risk identification and evaluation system by establishing a dual prevention mechanism
implementing hierarchical management and control of the identified risks with specific measures and assigning relevant
responsibility to the person in charge of each region. At the same time the Company actively investigates potential
safety hazards conducts a regular internal high-frequency investigation for different levels and sets up weekly director
inspections monthly department manager inspections and special inspections on holidays to fully ensure the work
safety of employees.In terms of chemicals application safety the Company has formulated strict control procedures to manage the whole
process from procurement storage receiving daily management to waste disposal to ensure that there are no
accidents related to chemicals such as leakage fire personal injury and environmental pollution.To deal with the impact of safety accidents caused by extreme circumstances we formulated an emergency operation
process for extreme circumstances and the Operation Specifications of Emergency Plans for natural disasters. We
improved our ability to deal with risks and prevent accidents by improving the emergency plans for extreme weather
fire explosion and other extreme circumstances such as lightning rainstorm flood and earthquake. At the same time
the Company regularly carries out emergency drills to improve employees' ability to deal with emergencies. During the
reporting period the Company carried out safety emergency drills twice.To consolidate and enhance employees' safety awareness quality and relevant skills we established a set of safety
education and training mechanisms covering all employees including regular safety education and training and We-
learning online platform training. At the same time We also provide customized training to meet the needs of various EHS training of the Company in 2021
positions in order to help employees enhance their safety awareness and skills in real-life scenarios.2021 CSR Report of GoodWe 56
Occupational health
The Company has formulated internal occupational health and safety systems such
as the Occupational Diseases Prevention and Control Management System the
Occupational Hazard Notification System the Occupational Hazard Detection and
Evaluation Management System and the Occupational Hazard Declaration System.We regularly identify the occupational hazard factors in the production plant store the We are committed to creating a comfortable
detection results in our occupational health archives and publish them to front-line workplace and atmosphere for employees by
personnel to strengthen the management of occupational health monitoring. In addition equipping fitness facilities in office areas improving
we provide all employees with accident and serious disease insurance we conduct employees' comfort during work and encouraging
annual health checks and provide diagnosis and treatment care for employees with employees to pay attention to their health and
abnormal physical examination indicators to provide employees with their health status maintain a good habit of exercise and fitness.indicators in time and ensure their health and safety in an all-round way.Comfortable office area of GoodWe2021 CSR Report of GoodWe 57
Focusing on humanistic care
Employees become not only like-minded comrades in arms but also family members of GoodWe because of the Company's
heartwarming corporate culture. We strive to foster an atmosphere of unity harmony and fraternity among our employees
by actively organizing employee care and vibrant recreational and sporting activities and making every effort to enhance
employees' sense of happiness identity and belonging.Conducting employee care
We pay attention to the development of female employees insist on protecting their legitimate rights and interests and carry out Yoga activities on Mother's Day
caring activities for them to ensure their physical and mental health and stimulate their enthusiasm for devotion to work.Publicity activity on the theme of "UN's International Day
for the Elimination of Violence against Women"
November 25 of each year is the International Day for the Elimination of Violence against Women designated by
United Nations. To further prevent and stop family violence protect women's legitimate rights and interests and build
an equal harmonious and civilized family atmosphere GoodWe planned a publicity activity on the theme of "UN's Performance on Women's Day
International Day for the Elimination of Violence against Women" calling on the world to pay attention to gender
violence and jointly create harmonious and stable relations between men and women.Baby Care Room ----a harbor for working moms
In addition we also focus on needy employees
and actively provide assistance to the employees
or their families who are suffering from poverty
or major diseases to help them pull through.2021 CSR Report of GoodWe 58
Enriching employee's lives Good-date Family Day event
Diversified cultural and sports activities of the Company
We continue to strengthen the To express our gratitude to employees for
spiritual culture development their hard work and promote the relations and
of employees actively build Lantern-making during
platforms for employees to the Lantern Festival
communication between the Company and
employees and between employees and their
show their talents express families GoodWe launched the "Good-date
themselves and cult ivate Family Day" event in January 2021 and held
their sentiment carry out a series of interesting activities. More than
various holiday activities and 40 employee families gathered together and
sports activities set up clubs
Dumpling-making event enjoyed themselves.for football basketball and before Chinese New Year
other sports and focus on
employees' mental health Outdoor activities for
personal quality development
creating a sunny healthy and
positive atmosphere.Good-date family banquet
To promote the cohesion of the Company GoodWe holds a Good-date family banquet at least once a year.In 2021 two family banquets were held with the themes of "the moon represents my 'innovative minds' and"
racing with the moon*new era ". Employees who won the GoodWe's "Innovation of the Times" award and the
employee representatives of the four newly established business departments were invited to have interactive
communication with the Company's executives and chairman.2021 CSR Report of GoodWe 592021 CSR Report of GoodWe 60
Contributing to local
communities
As a leading enterprise in the field of PV inverters in the process of
advocating the concept of public welfare engaging in public welfare
undertakings and carrying out voluntary services we pay attention to
making use of our technical resources to feedback the society helping
communities to realize clean power generation and contributing to the
development and construction of local communities and strive to spread
civilized harmonious green and healthy social customs.GoodWe donated light storage devices
to slums in Rio Brazil
In 2021 GoodWe jointly initiated and participated in the
Energia Que Vem da Favela project with LONGi Group
and Brazil's local partner Revolusolar which established Donation of PV inverter to Australian Animal Care Association SAFE
Brazil's first slum solar energy co-op in Rio. GoodWe strongly
supported Brazil's PV energy development by delivering
inverters to the local neighborhood committee for free and During the COVID-19 pandemic period GoodWe cooperated with local partners in
sending a team to install the equipment helping the local Australia to provide assistance to Saving Animals from Euthanasia (SAFE) a non-profit
community get rid of poverty and get rich. public welfare animal care organization by donating a PV inverter to help the organization
realize green power generation.2021 CSR Report of GoodWe 61
Sent materials to the medical Offered help and donation to
staff who are responsible for
coronavirus vaccination including Donated RMB 50000 4 disabled children in
50 boxes of yogurt and to the Charity Federation of Gaoxin Gaoxin District.District during the 99 Giving Day
50 event. cases of porridge.
Mobilized employees to actively
sign up for the whole staff nucleic Encouraged employees to actively
acid test drill carried out in Suzhou participate in public welfare blood
with a total of donation activities with Sent 16 boxes of seasonal
48 applicants and 50 blood donors donated fruit loquats to police officers
a total of in the Golden Community of
20 of them were sent Gaoxin District.ml blood.
according to the actual needs of 15400
the government.The Company actively carried out public welfare and voluntary activities2021 CSR Report of GoodWe 62
GoodWe donated vegetables to Vietnamese
people during the COVID-19 pandemic
Volunteering
In July 2021 the COVID-19 pandemic situation in Vietnam became relatively serious and
the local residents in Ho Chi Minh City were in difficulties. GoodWe donated a total of seven
tons of vegetables to local residents through local charities to ensure their quality of life. Volunteering activities Volunteering activity duration
2 sessions 176 hours
Employees participating Number of volunteers
in volunteering activities
26 person 54 person
GoodWe provided care packages for local medical
staff in Australia during the COVID-19 pandemic Public
welfare
Total public welfare donations
In 2021 to express the gratitude for the outstanding contributions made by Australian
medical staff to the fight against the pandemic GoodWe and its largest partner in Australia 65057 CNY
One Stop Warehouse donated medical care packages to local health care workers.2021 CSR Report of GoodWe 63
Boosting rural revitalization GoodWe helped the whole county promote
"green and zero carbon" practices
The new energy industry has gradually become an important supplement to the rural After the policy of "whole-county promotion" was put forward by Shandong
economy and an important channel for increasing farmers' income. As the main force to Province GoodWe helped Anqiu City of Shandong province build a green
promote global energy reform we can provide full-scenario products and solutions for energy development role model village for the comprehensive development
the rural PV market in the new journey of "Rural Revitalization." We paved the way for and utilization of solar energy geothermal energy and biomass energy and
local households with blue PV modules or green and environment-friendly PV building create a green and low-carbon rural model with good living and producing
materials. With beautiful design and excellent quality the PV inverter in the yard can conditions in Shandong. In view of the complex distributed PV roof resources
continuously convert the solar light source into green electric energy for the families. The the high difficulty of decentralized operation and maintenance of power
unused electricity can also be sold to the power grid to generate income. While supporting stations the safety of PV system power grid access and the selection of
the construction of modern and beautiful countryside this practice can also realize the product equipment GoodWe took the lead in launching the "whole-county
common progress towards high-quality "common prosperity." promotion and whole-scenario solution" and assisted Anqiu City in developing
and building "whole" PV power stations in multiple scenarios such as "PV
By the end of the reporting period we had extensively carried out PV poverty alleviation village" "agriculture and PV Industrial complementarity" and "Industrial Park"
in Anhui Shanxi Yunnan Gansu Guizhou Jiangxi Hebei and other regions helped at the product end technology end and service end to create a "gold medal"
build numerous PV poverty alleviation power stations and ensured the stable increase of role model for the whole county. During the reporting period GoodWe won the
farmers' income. title of "star of zero carbon" with its profound resources in Shandong market
and outstanding contribution to green and low-carbon development.GoodWe donated public welfare power stations
GoodWe invested more than RMB 1 million to build public welfare power
stations for dozens of households in poverty across the country to ensure local
power consumption. At the same time GoodWe strictly controls the quality of
each inverter for poverty alleviation projects to provide safe reliable efficient
and intelligent inverter for each poverty alleviation PV power station maintain
stable operation of the power stations and ensure the income of local farmers.Whole-county promotion of "PV village"
Whole-county promotion of "agriculture and Promoting the construction of
PV Industrial complementarity" new model Zero Carbon Park2021 CSR Report of GoodWe 64
Popularizing green knowledge
To guide society to better practice the green healthy low-carbon and environmental-friendly lifestyle we popularized the concept and knowledge of environmental
protection to the public through diversified channels and forms to drive social low-carbon development. At the same time we also actively launched initiatives to the
whole society to advocate all sectors to join us to protect the natural environment promote clean power consumption and work together to build a harmonious and
livable ecosystem.PV knowledge publicity short videos
In 2021 we actively spread green knowledge by posting videos on short video platforms such as Tiktok Kuaishou and Bilibili. The video contents
include "Understanding solar power generation in one minute" "Understanding carbon trading in three minutes" "PV * anti-fraud * pioneer" "How does
energy storage make money" and so on aiming to popularize the knowledge of PV and low-carbon to the public and enhance their understanding.2021 CSR Report of GoodWe 65
GoodWe cooperates with high-speed railway to popularize PV power generation knowledge
During the Spring Festival travel
rush GoodWe cooperated with
high-speed railway by putting
advertisements at four railway
stations including Beijingnan
Railway Station Ji'nanxi Railway
Station Shanghai Hongqiao
Railway Station and Hangzhoud-
ong Railway Station to spread
the knowledge of PV power
generation enhance social un-
derstanding of PV and make PV
accessible for every households.Clean energy promotional films "The 24 solar terms" popularization
During the Mid-Autumn Festival and Spring Agricultural production is closely
Festival in 2021 GoodWe launched promo- related to the rhythm of nature. The
tional films such as "Lighting the way home "24 solar terms" is the product of
with PV" and "Tick tock Ultraman is home". ancient agricultural civilization. It
While saluting the practitioners in the new is a knowledge system formed by
energy PV industry GoodWe popularized ancient ancestors through comply-
the knowledge of clean energy to the public ing with farming season observing
and called on everyone to jointly write a new celestial movement and recogniz-
chapter of green life. ing the changing laws of seasons
climate and phenology within a
year. In 2021 GoodWe launched
the twenty-four solar terms promo-
tion and popularization activities
through its WeChat official account
to attract social attention to climate
change and make sure that the "24
solar terms" culture will last long.2021 CSR Report of GoodWe 66
Appendix
GRI Standards Index
Standard number and description Page
GRI 101: Foundation
GRI 102: General disclosures
102-1 Name of the organization P04
102-2 Activities brands products and services P04
102-3 Location of headquarters P04
102-4 Location of operations P04
102-5 Ownership and legal form P04
102-6 Market served P04
Organization profile 102-7 Scale of the organization P04/P06
102-8 Information on employees and other workers P04/P06-07
102-9 Supply chain P44-46
102-10 Significant changes to the organization and its supply chain None
102-11 Precautionary Principle or approach P11-12
102-12 External initiatives P16
102-13 Membership of associations P16/P43
102-14 Statement from senior decision-maker P02-03
Strategy
102-15 Key impacts risks and opportunities P02-032021 CSR Report of GoodWe 67
Standard number and description Page
102-16 Values principles standards and norms of behavior P06/P12
Ethics and integrity
102-17 Mechanisms for advice and concerns about ethics P12-15
102-18 Governance structure P10
102-19 Delegating authority P01/P10
102-20 Executive-level responsibility for economic environmental and social topics P01/P10
102-21 Consulting stakeholders on economic environmental and social topics P13-15
102-22 Composition of the highest governance body and its committees P10
Governance
102-29 Identifying and managing economic environmental and social impacts P13-15
102-31 Review of economic environmental and social topics P13
102-32 Highest governance body’s role in sustainability reporting P01/P10
102-33 Communicating critical concerns P13-15
102-34 Nature and total number of critical concerns P13-15
102-40 List of stakeholder groups P15
102-42 Identifying and selecting stakeholders P15
Stakeholder engagement
102-43 Approach to stakeholder engagement P15
102-44 Key topics and concerns raised P15
102-45 Entities included in the consolidated financial statements P01
102-46 Defining report content and topic Boundaries P13-14
Reporting practices
102-47 List of material topics P14
102-48 Restatements of information None2021 CSR Report of GoodWe 68
Standard number and description Page
102-49 Changes in reporting None
102-50 Reporting period P01
102-51 Date of most recent report P01
Reporting practices 102-52 Reporting cycle P01
102-53 Contact point for questions regarding the report P01
102-54 Claims of reporting in accordance with the GRI Standards P01
102-55 GRI content index P66-70
Standard number and description Page Omission
201-1 Direct economic value generated and distributed P06 None
GRI 201 Economic performance 201-2 Financial implications and other risks and opportunities due to climate
change P02-03 None
203-1 Infrastructure investments and services supported P59-63 None
GRI 203 Indirect economic impacts
203-2 Significant indirect economic impacts P59-63 None
GRI 204 Procurement practices Management approach P13-14/P44-46 None
Management approach P12-14 None
GRI 205 Anti-corruption 205-2 Communication and training about anti-corruption policies and procedures P12 None
205-3 Confirmed incidents of corruption and actions taken P12 None
301-2 Recycled input materials used P34-35 None
GRI 301 Materials
301-3 Reclaimed products and their packaging materials P34-35 None2021 CSR Report of GoodWe 69
Standard number and description Page Omission
302-1 Energy consumption within the organization P34 None
302-2 Energy consumption outside of the organization P34 None
GRI 302 Energy
302-4 Reduction of energy consumption P34 None
302-5 Reductions in energy requirements of products and services P36 None
GRI 303 Water 303-3 Water recycled and reused P33 None
305-1 Direct (Scope 1) GHG emissions P33 None
305-2 Energy indirect (Scope 2) GHG emissions P33 None
GRI 305 Emissions 305-5 Reduction of GHG emissions P32 None
305-7 Nitrogen oxides (NOX) sulfur oxides (SOX) and other significant air
emissions P35 None
306-1 Water discharge by quality and destination P35 None
GRI 306 Effluents and waste
306-2 Waste by type and disposal method P35 None
GRI 307 Environmental Compliance 307-1 Non-compliance with environmental laws and regulations P29 None
GRI 308 Supplier environmental
assessment 308-1 New suppliers that were screened using environmental criteria P44-46 None2021 CSR Report of GoodWe 70
Standard number and description Page Omission
GRI 401 Employment 401-2 Benefits provided to full-time employees that are not provided to temporary or part-time employees P48 None
GRI 403 Occupational Health and 403-2 Types of injury and rates of injury occupational diseases lost days and
Safety absenteeism and number of work-related fatalities P56 None
404-1 Average hours of training per year per employee P54 None
GRI 404 Training and education 404-2 Programs for upgrading employee skills and transition assistance
programs P52-54 None
Management approach P13-14/P48 None
GRI 405 Diversity and equal opportunity
405-1 Diversity of governance bodies and employees P48 None
Management approach P13-14/P59-65 None
GRI 413 Local communities 413-1 Operations with local community engagement impact assessments and
development programs P59-65 None
GRI 414 Supplier social assessment 414-1 New suppliers that were screened using social criteria P44-45 None
Management approach P13-14/P17-27/P38-40 None
GRI 416 Customer health and safety 416-1 Assessment of the health and safety impacts of product and service
categories P17-27/P38-40 None
417-1 Requirements for product and service information and labeling P39 None
GRI 417 Marketing and labeling 417-2 Incidents of non-compliance concerning product and service information
and labeling P39 None
GRI 419 Socioeconomic compliance Management approach P11-14 None2021 CSR Report of GoodWe 71
Glossary
Abbreviation Full name in English Full name in Chinese Abbreviation Full name in English Full name in Chinese
SEMS Smart Energy Management System 智慧能源管理系统
RAT Requirement Analysis Team 需求分析团队
PDT Product Development Team 产品开发团队
TUV Technischerüberwachungs Verein 德语技术监督协会
CQC China Quality Certification Centre 中国质量认证中心 IPMT Integrated Portfolio Management Team 集成产品管理团队
国际太阳能光伏大会暨(上海)
SNEC SNEC PV POWER EXPO
展览会 ITR Issue to Resolved 问题到解决
SEE Society of Entrepreneurs & QCC Quality Control Circle 品管圈Ecology 阿拉善生态协会
V2G Vehicle-to-grid 车辆到电网
SDGs Sustainable Development Goals 联合国可持续发展目标
VOC Volatile Organic Compounds 挥发性有机化合物
SAA Standards Association of Australian 澳大利亚标准协会
IPS Intrusion Prevention System
CGC China General Certification Center 北京鉴衡认证中心 入侵防御系统
BV Bureau Veritas 必维认证 AV Antivirus Programs 病毒防护软件
IPD Integrated Product Development 集成产品开发管理 WAF Web Application Firewall 网站应用级入侵防御系统
UPS Uninterruptible Power System 不间断电源 报告中特指供应商全生命周期
SRM Supplier Relationship Management管理平台
SVG Static Var Generator 静止无功发生器
PLC Power Line Communication 电力线通信 EHS Environment Health Safety 环境、职业健康安全管理体系
OTD Order to Delivery 订单到货时间
EPC Engineering Procurement Construction 设计、采购、施工一体化 PMP Project Management Professional 项目管理专业人士资格认证
CNAS China National Accreditation
澳洲动物关爱协会：从安乐死
Service for Conformity Assessment 中国合格评定国家认可委员会
SAFE Saving Animals from Euthanasia
中拯救动物2021 CSR Report of GoodWe 72
Feedback Form
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and level we sincerely hope to listen to your valuable comments and suggestions
on this report. Please give us your feedback through the following channels:
Email: ir@goodwe.com The quantitative information disclosure in this report is objective
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Zip code: 215011
Mailing address: No. 90 Zijin Rd. New District Suzhou 215011 PRC
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