广联达:2022年环境、社会及管治（ESG）报告（英文版）

Stock Code: 002410
EMPOWERING
DIGITAL CHINA
Glodon Company Limited
2022
ENVIRONMENT
SOCIAL AND
GOVERNANCE (ESG)
REPORTABOUT THIS REPORT
Introduction
This report illustrates the achievements achieved by Glodon and opportunities and challenges
faced by Glodon in 2022 showcases the major initiatives and fruits of Glodon's sustainable
development in 2022 and aims to present Glodon's practices and performance in actively
fulfilling social responsibilities and promoting corporate ESG management to the community
and stakeholders with a view to gaining wider understanding support and assistance from all
walks of life.Release cycle
This annual report is the 4th one on corporate ESG information disclosure by Glodon Company
Limited.Period
This report mainly covers the period from 1st January 2022 to 31st December 2022 and
traces back to important years in the history of Glodon where necessary.Note on the Company's title
For ease of explanation and reading Glodon Company Limited is also referred to as "Glodon"
"the Company" and "we" in this report.Scope of organisation
With "Glodon Company Limited" as the main entity the organisation herein includes its
branches subsidiaries and directly-controlled institutions.References
● Shenzhen Stock Exchange Guidelines for Self-regulation of Listed Companies No. 1 -
Standardised Operation of Listed Companies on Main Board
● GB/T 36001-2015 Guidance on Social Responsibility Reporting
● UN 2030 Agenda for Sustainable Development
● GRI Sustainability Reporting Standards (GRI Standards) of Global Sustainability Standards
Board
● ISO 26000 Guidance on Social Responsibility (2010) etc.Note on data
Data in this report are collected from Glodon Company Limited's annual report official
documents statistical reports and financial reports as well as the summary and statistics of
ESG practices of Glodon's branches subsidiaries and directly-controlled institutions in 2022.Some of the data are imperfect due to statistics and calibre. Glodon will constantly improve
the data indicator statistical system to ensure the provision of more extensive information.How to access
This report will be presented both in physical and digital version. To download the electronic
version of this report please visit the official website of Glodon Company Limited: www.glodon.com. For a priented report please contact us by phone or e-mail at:
Address: Glodon Information Building E-13 10 Xibeiwang East Road Haidian District Beijing
Tel.: 86-10-56403000
Postcode: 100193
E-mail: esg@glodon.com2 3
Glodon 2022 Environment Social and Governance (ESG) Report
BUILDING
AND SHARING
Empowering for a
Better Life
62
64 Gathering the Strength of Employees
67 Empowering Employees to Work Happily
CONTENTS 70 Safeguarding the Health and Safety of EmployeesSMART 72 Building Harmonious Community Relations
ECOSYSTEM
Enabling Low Carbon
CORPORATE Transformation
GOVERNANCE 50
1 ABOUT THIS 18
REPORT
52 Exploring and carrying out enterprise carbon
4 LETTER FROM management
18 Regulate the Operation of
CHAIRMAN 56 Practising Eco-friendly Concepts Shareholders' Meeting Board
of Directors and Board of 58 Enabling the Green Transformation of the Industry
ESG Supervisors 60 Building a Demonstration Green Ecosystem
MANAGEMENT 20 Investor Relations Management
22 Strengthening Risk Prevention
14 and Control
23 Law-based Compliant Operation
24 Implement Anti-corruption
14 ESG Governance
Structure
ABOUT 15 ESG Organisation OPEN AND
GLODON 16 Analysis of Substantive Issues WIN-WIN
6 17 Stakeholder Engagement Enabling the
Construction Industry
38
6 Company APPENDIX
Profile
8 Value 78
9 Development
Strategy 40 Enhancing the Capacity for
10 Social Independent Innovation
Recognition CUSTOMER 44 Cultivating Digital Building Talents 78 ESG Key Performance
12 Business 46 Driving Digital Intelligence 80 ESG Experts’ Comments
Distribution SUCCESS Upgrading of the Industry 81 Terms and Definitions
48 Building Sustainable Supply Chains MISSION 82 Readers’ Feedback
Empowering Enterprises
to Increase Efficiency 74
26
74 Being a digital enabler
for the construction
industry
28 Improving customer quality service 76 Being an innovator in
32 Ensuring Data and Information Security the independency of
key technologies
34 Providing Efficient and Quality Products
36 Respecting and Protecting Intellectual
Property Rights4 5
Glodon 2022 Environment Social and Governance (ESG) Report LETTER FROM CHAIRMAN ABOUT GLODON ESG MANAGEMENT CORPORATE GOVERNANCE CUSTOMER SUCCESS OPEN AND WIN-WIN SMART ECOSYSTEM BUILDING AND SHARING MISSION APPENDIX
LETTER FROM As a digital building platform service provider Glodon talent training and other aspects and joined hands with RMB 38.3 billion at the end of 2019 to RMB 71.4 billion insists on positioning itself as a digital enabler and adheres the whole industrial chain ecological organisations such at the end of 2022. In 2022 we further strengthened our
to the corporate mission of "pursuing the material and as governments enterprises universities and research ESG management made certain achievements in ESG-
CHAIRMAN spiritual happiness of all employees creating a better institutes to integrate ecological resources and build a new related evaluations at home and abroad were listed in living and working environment with technology". Against Internet ecosystem of construction industry . The Company Carbon Technology 60 CSI 300 ESG and CSI 300 ESG
the strategic background of high-quality development and released professional reports and books such as the White Leaders indices and were awarded "China's Top 100 Listed
guided by the direction of "industrialisation greening and Paper of the Digital Department of Housing and Urban-Rural Companies by ESG" in the 16th Awards of the Value of Listed
digitalisation" Glodon constantly enhances the independent Development and bravely undertook the task of digitisation Companies in China.and controllable capability of key core technologies of industry governance and high-quality development of the
explores the path to truly realise intelligent building in the construction industry; continued to held "Digital Building As a market player the Company is giving back to the
building industry and is committed to realising the vision of Summit" with industry influence to promote government- community while developing and creating wealth. In 2022
make every project a success. enterprise dialogue and ecological interaction and enable the Company continued to play a role in major strategies
the transformation and upgrading of the construction and events such as rural revitalisation flood control and
Transform and help customers succeed. In the past industry . and co-built a new industrial college and a talent disaster relief and community building assisting in realising
year with the value orientation of customer success and supply platform to cultivate and deliver digital talents to the people's aspirations for a better life.guided by the customer success indicator system we construction industry . and lead building enterprises on the
implemented a technology strategy driven by "independent path of high-quality development. The development of an enterprise is inseparable from the
R&D + cooperation + investment and acquisition" promoted joint efforts of employees. We advocate keeping learning
product innovation and iterative upgrading and made a Drive green transformation through sustainability. In diversity and inclusiveness listen to the voice of employees
number of technological breakthroughs in the industry. the past year we closely followed the goal of achieving care for employees' physical and mental health fully protect
The Company's digital cost business completed its cloud- Carbon peak and Carbon neutrality and actively driven the employees' rights and interests create a healthy working
based transformation realising the leap from job-level industrialisation greening and digitalisation at planning environment for employees provide a broad space for
tool software to an enterprise-level cost management design construction and operation stages of the building career development carry out club activities enhance
solution. The digital construction business achieved scale industry. Focusing on the target of reducing CO2 emissions the cohesion and sense of belonging of employees and
development. The digital project integration management from engineering projects by 50% we innovated and guide employees to pursue a better life in a healthy and
platform took shape and was included the 2022 List of developed carbon accounting products researched sustainable way. The occupational happiness index and
Pilot Demonstrations of Integration of New-Generation carbon management topics and promoted the use of new sustainable engagement index of employees in 2022 were
Information Technology and Manufacturing Industry by materials new equipment and new energy in the building stable and rising compared with 2021.the Ministry of Industry and Information Technology with industry to create a green ecosystem for sustainable
its advantage of advanced platform performance and best development and a new model of ecological construction in Road ahead is long and hard but you will get through if you
practice cases in the field of digital transformation in the the building sector. Glodon's Xi'an Digital Building Product keep going. 2023 marks the opening year of the "9th Three-
building industry. The digital design business released a R&D Base was put into operation on schedule which would Year Strategic Plan" of Glodon which signifies that the horn
digital design product set to promote the localisation and enable green energy-saving healthy and intelligent low- of Glodon's second decisive battle for entrepreneurship
upgrading of key technologies. By developing in such areas carbon operation and create a green building demonstration has sounded. We will firmly adhere to the "platform +
as digital developer digital city digital finance digital supply model. We built the first smart ecosystem model Smart ecosystem" development strategy and ensure customer
and purchase digital college and innovation business the Guangyang Island in China for sedimentary accretion of EIM success and business success through both customer
Company provided high-value digital products services and platform and ecosystem management prototype products base and product line. Glodon will promote its integrated
capabilities to its customers who are industry participants. which was included in the Global Sustainable Development development with partners and make joint and sustainable
What's more the Company adhered to the bottom line of Business Case Library: Green and Low-carbon Model Cases. contributions to the digital transformation and upgrading of
science and technology ethics strictly controlled digital construction industry to create a better future!
assets constantly developed the ability of information Improve governance and share development results.security services and its capabilities in data strategy data In the past year we actively optimised corporate
governance data architecture data application and data governance and focused on our core business to carry
security passed the test of national standards and reached out comprehensive risk control continued to conduct
an advanced level in China. Integrate cohesion and enable compliance audits and inspections and dealt strictly with
industrial upgrading. violations of red lines with zero tolerance. We attached
great importance to investor relationship management
Integrate cohesion and enable industrial upgrading. In the protection of shareholders' rights and high-quality
the past year centring on the whole lifecycle of engineering information disclosure which allowed us to build a high
projects we played the role of an enabler platform from level of trust with investors and win the recognition of the
consulting services solutions ecological cooperation capital market. The Company's market value increased from
March 20236 7
Glodon 2022 Environment Social and Governance (ESG) Report LETTER FROM CHAIRMAN ABOUT GLODON ESG MANAGEMENT CORPORATE GOVERNANCE CUSTOMER SUCCESS OPEN AND WIN-WIN SMART ECOSYSTEM BUILDING AND SHARING MISSION APPENDIX
ABOUT GLODON
Company Profile
As a digital building platform service provider
Glodon Company Limited has focused on the
building information industry for more than 20 years
and is a key software enterprise. The Company
insists on positioning itself as a digital enabler
and has established more than 80 subsidiaries in
more than 100 countries and regions worldwide
providing professional services to 340000
enterprises in the industry. Its business field focuses
on the whole lifecycle of engineering projects. For
various participants in the industry chain such as
Administrators Developers Designers Consultants
Contractors Suppliers and Buyers as well as
fields of urban operation finance and education
it provides whole lifecycle solutions of digital
architecture with professional application in the
construction engineering field as the core foundation
support and industry big data and industry chain
finance as the value-added services.Listed on Shenzhen Stock Exchange in 2010 Glodon
is the first and only company listed on the main
board in the construction engineering field in China
with the stock code of 002410.Green and healthy Glodon's Xi'an Digital Building Product R&D Base
Serving Serving Glodon and its subsidiaries have obtained a total of
24 years 40.61 %
experience in the building information industry R&D staff 100+ 6 million+ 1400+
countries/regions worldwide construction projects software copyright registration certificates
Serving Total operating revenue of RMB Serving Participation in
10000+ 340000+ 6.591 billion 10 million+ 2000+ 168
employees corporate customers users professional technical personnel national and industrial standards
The above data are as at December 31 20228 9
Glodon 2022 Environment Social and Governance (ESG) Report LETTER FROM CHAIRMAN ABOUT GLODON ESG MANAGEMENT CORPORATE GOVERNANCE CUSTOMER SUCCESS OPEN AND WIN-WIN SMART ECOSYSTEM BUILDING AND SHARING MISSION APPENDIX
Value In 2022 we upgraded the Company's core value to 3.0 version allowing the "G Star" to guide staff of Glodon to Development In terms of development strategy Glodon has always focused on the digitalisation of the whole lifecycle move forward in a complex and ever-changing external environment so as to better respond to the challenges of building focusing on bidding and tendering engineering cost software at its inception then focusing on
brought by the Company's internal transformation promote the continuous transformation of positive energy Strategy construction digitalisation promoting the digitalisation of the whole project process and finally proposing
within the Company break through the bottleneck of enterprise growth with sufficient patience and strategic systemic digitalisation. It truly connects the digital service chain of whole lifecycle including design procurement
determination and by gathering wisdom pooling strength and building consensus and achieve stable and and construction. In addition to identify the "pain points" of digital transformation of enterprises Glodon has
sustainable development. built self-owned and self-operated physical buildings making itself a pilot to enable the industry transformation.The years 2020 to 2022 are the eighth three-year strategic plan period for Glodon. 2022 is the year when
Glodon's "8th three-year" plan will end and "9th three-year" plan will begin and it is also a year of key milestone
in Glodon's development history. The Company enhances its competitiveness through the strategy of "platform
+ ecosystem" establishes a sustainable development system that benefits all parties and works together with
various parties to promote the transformation and upgrading of the construction industry and achieves the
perfect completion of "8th three-year" plan.Customer General direction
Success
Global leading Making every
digital building project a
platform service success
provider
Core value
Integration Common
Realizing digital progress in cost
Keep Glodon estimation and Win-Win construction
Learning
Technology Strategic
Building core breakthrough in
platform and core design software
technology
3+X
Mission
Finance Glodon's overall
The digital
Pursuing the materialistic Strengthening financial strategic plan building
management and platform
happiness and spiritual happiness innovating capital takes shape
tools
of all employees and creating Leading the transformation and upgrading of
the construction industry and building a leading
a better living and working integrated management platform for construction
projects and becoming the world's leading digital
environment with technology People building platform service provider
Improving New businesses
leadership compete for
activating breakthroughs
individuals and
organizations
Operational
capacity Product
Integrity One Glodon Transforming and Platform
upgrading to product + modular
services component
Business process
The progressive
realization of a digital Profit
building platform through Growth Diversified digital construction income
digital design and Platform +
Ma digital operation and
ecosystem
jo maintenance endogeny + r extension elpa ss m
od
ce usin
e
w b
Day One Ne des
jor m
o
Ma
goal
s
ajorM
Major supports10 11
Glodon 2022 Environment Social and Governance (ESG) Report LETTER FROM CHAIRMAN ABOUT GLODON ESG MANAGEMENT CORPORATE GOVERNANCE CUSTOMER SUCCESS OPEN AND WIN-WIN SMART ECOSYSTEM BUILDING AND SHARING MISSION APPENDIX
Social With its professional products perfect services and scientific management Glodon has become the backbone of the information service industry in the construction engineering field and is highly recognized by government
Recognition departments industry associations and customers.By the end of 2022 it has received more than 400 awards in
various categories.Industry honours Honours in capital market
No. 8 of Top 100 "Special Contribution
2022 Dominant Outstanding
Beijing Private 2021 Best Practice Award for the Award for Corporate
2021 Software Industry Enterprise Contribution
Enterprises in Performance Presentation Meeting Governance" of the 17
th
Leader in Platform in National Enterprise of SDG
Science and "Gold Prize of Round
Software Field Intellectual
Technology 2022 Best Practice Award of Office of
(United Nations
Table" of Chinese
Property
Innovation in 2022 Board of Directors of Listed Companies
Sustainable
Boards of Listed
Development Goals)
Company
China Software Industry China National Intellectual Beijing Federation of Beijing Rongzhi Institute of Directors & Boards Jiangsu
Association Property Administration Industry & Commerce China Association for Public Companies Corporate Social Responsibility People's Publishing House Co. Ltd.Top 100 Beijing Enterprises "Top 100 Companies Listed
with Comprehensive on Main Board with High
th
Strength in Software and Value" in 16 Awards of the 2022 Best Board of
Information Technology KPMG Top 50 Leading No. 10 of Top 150 Value of Listed Companies th Directors of Listed The 4 New "2021 Most Valuable
Service Industry in 2022 Real Estate Technology China Software in China Companies of the Fortune "Best Investment Award"
12thCompanies in China in 2022 Enterprises in 2022 China Listed
"Top 100 Listed Companies Listed Company" of Golden Bull Award 2022 Beijing Software Core Companies Word-of-
for ESG in China" in 16thCompetitive Enterprise Mouth List
(Sized) Awards of the Value of
Listed Companies in China
Beijing Software and Information China Internet Week
KPMG
Service Industry Association eNet Institute DEBEN Securities Times New Fortune China Securities Journal National Business Daily
"2021 Outstanding IR Team" of
p5w.net Investor Relations Gold Award
2022 All-Data Smart Top 50 China Big Data ISO22301 Business 2022 Outstanding
Enterprise Award of Enterprises in 2022 Continuity Top 10 Cases of "2021 Small to Medium Investor Relations Interactive Award" of Growth Enterprise
Digital Transformation Management Good Corporate p5w.net Investor Relations Gold Award
Award for China
Pioneer of [Dingge Top 30 Digital Enabling System Governance in 2022
Pioneers in 2022 Listed CompaniesAward] Certification "2021 Institutional Friendly Communication Award" of
p5w.net Investor Relations Gold Award
"2021 Best New Media Operation Award" of
p5w.net Investor Relations Gold Award
Big Data Industry International Organization
Harvard Business Review Ecological Alliance for Standardisation The World of Finance Shanghai Jiemian Network p5w.net
Technology co. Ltd.*The above are some of the awards won by Glodon in 202212 13
Glodon 2022 Environment Social and Governance (ESG) Report LETTER FROM CHAIRMAN ABOUT GLODON ESG MANAGEMENT CORPORATE GOVERNANCE CUSTOMER SUCCESS OPEN AND WIN-WIN SMART ECOSYSTEM BUILDING AND SHARING MISSION APPENDIX
Business Diversified business
Distribution Glodon focuses on the whole lifecycle of engineering projects and the expansion of the whole value chain Internationalisation
business. Through BIM and other technologies such as Cloud Computing Big Data Internet of Things Mobile
Internet and Artificial Intelligence and combined with advanced lean construction project management theories Glodon has established more than 80 subsidiaries worldwide with global business layout and
and methods we develop professional applications and solutions for the construction industry and strive to continuous deepening of internationalisation. It has established subsidiaries in countries and regions
build an internet platform for the building industry and continue to help transform and upgrade the building such as the United States Luxembourg the United Kingdom Finland Sweden Poland Germany
industry. Singapore Malaysia Indonesia and Hong Kong China. Subsidiaries in Finland the United Kingdom
and Sweden can radiate into the European market and subsidiaries in Singapore Malaysia and Hong
Kong China could drive the Southeast Asian market. It has served customers in over 100 countries and
Focus on the construction stage Focus on building design provide Focus on Developers Contractors Focus on Developers use "platform- regions around the world.of engineering projects rely on full professional collaborative Consultants costing station based business operation lean
the digital project integration design solution with data fusion financial audit centre and trading project management and accurate
management platform provide use design data to drive to achieve centre use digital technology customer operation" as the guiding
solutions of digital enterprise the design scenario build design and platform capability to help ideology provide solutions of
BIM+smart site digital centralized internet platform and ecosystem customers to connect the closed Developers design management
procurement and collaborative and promote digital delivery and loop of data accumulation and system cost data system and Clients in more than Establishing more than A total of
operation strengthen the scientific review of design outcomes application enable all parties engineering management system
decision-making capability of with data for fine management for enterprises using digital
construction enterprises and and ach ieve job e f f i c i ency technology and help enterprises
achieve risk control and profitability improvement in the industry achieve their digital transformation 100 80 6
improvement goals countries and subsidiaries technology R&D
regions worldwide worldwide centres worldwide
Digital Digital
design costing
Digital Digital
construction developers
Focus on the supply chain finance Focus on the field of public re-
in the building industry build sources trading provide "data
a supply chain finance service access trading access service
platform by utilizing industry- access and ecosystem access" Finland
wide real-time data and advanced Digital Digital as overall solution build a digital Sweden
digital technology str ive to finance trading trading ecosystem covering the
provide accurate efficient and whole process all elements and
green financing services for the all participants of public resources The United Kingdom
building industry chain and build trading and improve the efficiency PolandLuxembourg
a closer and healthier industrial and effect iveness of publ ic Germany
ecosystem Digital resources trading allocation
Digital
supply and
housing
procurement
USA
Beijing
Digital Digital Glodon Building Glodon Information Building
city university Xi’an
Glodon (Xi'an) Digital Building R&D Construction
Shanghai
Glodon Shanghai Building
Glodon Smart Construction & South China Guangzhou
Headquarters Base (under construction) Hong Kong China
Focus on the trading of building Focus on the high-quality develop- Focus on building talents integrate Focus on building a government
materials for engineering projects ment of cities provide overall solution industry resources link higher big data ecosystem for the building
rely on a one-stop B2B digital for urban planning construction education institutions building industry build a system integration
supply and procurement trading management operat ion and enterprises and industry talents platform and a data fusion platform
service platform provide bilateral integrated ecosystem control around the whole career lifecycle to solve the problem of "various Malaysia
values and services for project and promote more efficient urban of Developers realize training of systems and data island" achieve Singapore
buyers and building material governance more convenient public digital building talents of the whole improvement of data-enabled
suppliers and improve the lean services and more harmony between supply chain and deliver high- business efficiency and decision-
level of procurement people and nature quality digital building talents for making efficiency and ultimately Indonesia
the industry create a new governance system
and governance capacity to enable
the high-quality development of
the industry14 15
Glodon 2022 Environment Social and Governance (ESG) Report LETTER FROM CHAIRMAN ABOUT GLODON ESG MANAGEMENT CORPORATE GOVERNANCE CUSTOMER SUCCESS OPEN AND WIN-WIN SMART ECOSYSTEM BUILDING AND SHARING MISSION APPENDIX
ESG MANAGEMENT
ESG Glodon strictly complies with relevant laws and regulations and the applicable regulations and ESG To ensure the supervision of corporate ESG management and various matters by the directors and requirements formulated by the China Securities Regulatory Commission Shenzhen Stock Exchange senior management of the Company and to promote the efficient handling of ESG management
Governance and other competent authorities further strengthens ESG management focuses on the construction Organisation matters of the Company the Company has defined specific responsibilities and division of labor for
of the Company's ESG governance system improves the organization and continuously enhances ESG ESG management and related work from decision-making organisation to implementation and plans to
Structure management. In 2022 the Company also made certain achievements in ESG-related evaluations at establish an incentive mechanism linking ESG implementation with performance appraisal of managers
home and abroad and was consistently listed in indices such as Carbon Technology 60 CSI 300 ESG at all levels.and CSI 300 ESG Leaders Index and was honoured as one of the "Top 100 Listed Companies for ESG
in China" in the 16th Awards of the Value of Listed Companies in China.The Board of Directors is the highest governing body of the Company on ESG matters. In order to
strengthen the management of ESG matters the Strategy and Sustainability Committee has been
established under the Board of Directors to assist the Board of Directors in the co-ordination of the
Make decisions on the formulation of the Company's ESG
Company's ESG management provide recommendations on ESG matters and report to the Board of
strategy and consideration of major issues and oversee the
Directors on a regular basis. The ESG Working Group led by the Secretary of the Board of Directors
implementation of the Company's ESG governance practices
and consisting of individuals from relevant departments is responsible for the promotion of ESG-
including special consideration of the Company's ESG strategy
related matters and reports and makes recommendations to the Strategy and Sustainability Committee.ESG risks ESG reports ESG plans climate change risks and their
In addition all business segments and functional departments work together to carry out ESG
impacts and responses thereto.management in their respective departments and report on the implementation of ESG plans.Decision-making
Coordinate and promote the construction of the Company's ESG
Decision- system study the Company's ESG-related planning objectives
making Board of Directors systems and major issues promote guide and supervise
the implementation of ESG efforts including identifying the
Organisation Company's annual ESG issues preparing the annual ESG report
Consideration Giving advice
and supervision on decision- collecting ESG performance indicators and typical ESG cases
making
organizing and carrying out ESG management and ESG-related
knowledge dissemination etc. at various levels and directly
Organisation Strategy and Sustainability reporting to the Board of Directors. Committee Implementation
Advancing the Reporting and making
implementation recommendations
The ESG Working Group led by the Secretary of the Board of
Directors with the head of each department of the Company as
ESG Working Group the primary responsible person joined by the ESG coordinator
designated by the departments and consisting of individuals from
business segments and functional departments is specifically
responsible for the implementation of the Company's ESG plan
Implementation Advancing the Reporting on the implementation implementation and the management of various ESG issues. Each department
shall designate a person to be responsible for ESG management-
related work with the cooperation of the ESG coordinator of
Business segments and functional
departments of Glodon the department the statistics collection and reporting of ESG
information involving the department the regular reporting of ESG-
related management initiatives ESG performance indicators and
excellent ESG cases as well as the organisation and implementation
ESG Governance Structure of Glodon Company Limited of various ESG-related activities and active participation in ESG
training. Reporting
Authorisation16 17
Glodon 2022 Environment Social and Governance (ESG) Report LETTER FROM CHAIRMAN ABOUT GLODON ESG MANAGEMENT CORPORATE GOVERNANCE CUSTOMER SUCCESS OPEN AND WIN-WIN SMART ECOSYSTEM BUILDING AND SHARING MISSION APPENDIX
Analysis of For the content of the ESG report of Glodon the Company conducted a survey on "importance to In the process of corporate management and operation Glodon attaches great importance to the Company's sustainable development" and "importance to stakeholders" by means of targeted Stakeholder the expectations and demands of internal and external stakeholders on the Company and its ESG
Substantive submissions to all employees encouraging stakeholders' participation and online distribution to Engagement management and promotes stakeholder participation and cooperation through targeted and effective
the public etc. The survey focused on ESG substantive issues in 2022 and sought opinions from communication to actively create a harmonious internal and external environment for development.Issues stakeholders such as clients customers shareholders industry associations strategic partners
universities suppliers the public media ESG/CSR experts the Company's management and employees
etc. A total of 559 valid questionnaires were collected. Through data analysis review and evaluation of
ESG material issues by experts and board members the Company identified screened and prioritised
ESG substantive issues and a two-dimensional matrix of ESG substantive issues of Glodon in 2022 was
finally determined. Stakeholders Expectations and demands Our response
Government ◆ Compliance with laws and regulations ◆ Improving corporate governance
◆ Risk prevention ◆ Compliance with laws and regulations
◆ Creating jobs ◆ Implementing national policies
◆ Technological innovation ◆ Creating jobs and providing professional training
◆ Energy saving and emission reduction ◆ Leading the industry in innovation
◆ Promoting green building development
◆ Practicing low-carbon operation principle
01
2123
Investors ◆ Operating in compliance with laws and regulations ◆ Optimising business operations and management
25 1819 ◆ Reducing operational risk ◆ Periodic reports and announcements 27 20 ◆ Achieving increase in market value ◆ Actively convening general meetings of shareholders
02 1411 05 ◆ Information disclosure ◆ Communicating with investors08 06
0732
26 28 09 Customers ◆ Product quality assurance ◆ Promoting product innovation
29 10 ◆ Service quality assurance ◆ Improving customer service system
22 ◆ Sustainable win-win cooperation ◆ Conducting customer satisfaction surveys
04
03 24 ◆ Information security and privacy protection ◆ Ensure information security and privacy protection
16
33
30 13 17 Partners ◆ Leading the industry ◆ Carrying out industry exchange activities and
15 ◆ Disclosure and transparency of information providing special training
◆ Communication and cooperation ◆ Strengthen strategic cooperation among government
12
31 enterprises universities and research institutes
◆ Enhancing visits and exchanges of senior management
Suppliers ◆ Fair procurement ◆ Carry out procurement on the principles of fairness
◆ Performing contracts in compliance with justice and openness
laws and regulations ◆ Signing a letter of commitment for social responsibility
◆ Long-term cooperation ◆ Creating a responsible supply chain
Staff ◆ Protection of employees' rights ◆ Signing employment contracts in accordance with laws
Relatively high Importance to stakeholders High ◆ Occupational health and safety ◆ Ensuring staff remuneration and benefits
◆ Staff career development ◆ Conducting consultation and holding staff
◆ Staff care representative meetings
ESG Substantive Issues Analysis Matrix of Glodon for 2022 ◆ Organising safety training and regular medical
examinations
◆ Providing vocational training and promotion
opportunities
◆ Providing a good working environment
01 Response to national strategies 13 Efficient use of resources 25 Protection of employees' rights
02 Safeguarding shareholders' 14 Empowering green buildings 26 Staff education and training
rights 15 Responding to climate change 27 Staff career development Public ◆ Jobs ◆ Providing employment opportunities and training
03 ESG Management 16 Serving a low carbon society 28 Occupational health and safety ◆ Transparent operations ◆ Strengthening the dissemination of business
04 Governance structure 17 Practicing low-carbon ideas 29 Carrying out caring activities for information
05 Governance by law 18 Information security and privacy employees
06 Risk management protection 30 Community investment and
07 Anti-corruption 19 Product liability development Community ◆ Harmonious development of community ◆ Supporting the economic and social
08 Compliant operation 20 Intellectual property protection 31 Volunteering and philanthropy ◆ Philanthropy development of the area where it operates
09 Business ethics 21 Service quality and customer activities ◆ Volunteering and philanthropy events
10 Investor relations management rights 32 Win-win partnership
11 Strategy and culture 22 Supply chain management 33 Conducting localised operations
Scan the QR code to view 12 Reduction of all types of 23 Innovative development Media ◆ Response to hot issues ◆ Regular and non-regular theme forum
the ESG Issues Questionnaire emissions 24 Response to emergencies ◆ Information reporting ◆ Diversified new media channels for information
of Glodon for 2022 dissemination
High Importance to the Company's sustainable development18 19
Glodon 2022 Environment Social and Governance (ESG) Report LETTER FROM CHAIRMAN ABOUT GLODON ESG MANAGEMENT CORPORATE GOVERNANCE CUSTOMER SUCCESS OPEN AND WIN-WIN SMART ECOSYSTEM BUILDING AND SHARING MISSION APPENDIX
The Board of Directors has four special committees that are responsible for strategy and sustainability
CORPORATE GOVERNANCE nomination remuneration and evaluation and audit respectively.The Strategy and Sustainability Committee comprises six directors. It plans the long-term
development strategy of the Company as a whole assesses the Company's development
Strategy and status organises the formulation of development strategic plans and supervises inspects and controls the Company's development strategy business plans and investment plans.Sustainability
Regulate the In strict compliance with relevant laws regulations and regulatory requirements Glodon constantly It focuses on major issues affecting the Company's sustainable development plans and Committeeimproved the corporate governance mechanism optimised the personnel structure further diversified pushes forward the establishment of environment social and governance (ESG) system
Operation of and studies ESG-related planning objectives systems and major issues. In 2022 a total of the composition of the Board of Directors and effectively promoted the standardised operation and 4 meetings of the Strategy and Sustainability Committee were held.scientific decision-making of the Board of Directors and the Board of Supervisors on which directors
Shareholders' and supervisors faithfully and diligently perform their duties. The Company has formed a governance
Meeting structure consisting of the Shareholders' Meeting the Board of Directors and its four special
committees the Board of Supervisors and senior management with each unit operating independently The Nomination Committee comprises three directors two of whom are independent.Board of and in coordination to continuously improve the level of corporate governance. Nomination It selects candidates for directors and senior executives in accordance with the
Committee Company's strategic plan and makes rational recommendations on the system and
Directors process for appointing and removing directors and senior executives.and Board of
Supervisors Shareholders' Meeting
The Remuneration and Evaluation Committee comprises three directors two of
The Shareholders' Meeting is the highest authority of the Company. In accordance with the Company Remuneration whom are independent. It reviews the annual performance and remuneration
and Evaluation of directors and senior executives participates in the formulation of annual Law and other laws and regulations the Articles of Association and the Rules of Procedure of the remuneration evaluation and performance appraisal criteria and drafts the equity
Shareholders' Meeting Glodon guaranteed the compliance operation of the Shareholders' Meeting Committee incentive plan and employee stock ownership plan. In 2022 a total of 5 meetings of
facilitated the exercise of shareholders' rights and effectively safeguarded the legitimate rights and the Remuneration and Evaluation Committee were held.interests of shareholders especially minority shareholders. In 2022 the annual Shareholders' Meeting
and extraordinary Shareholders' Meeting were held twice in total with 17 proposals considered. There
were 384 participants in the meetings with participating investors holding 56.03% of the shares and
small and medium investors accounting for 34.88% of participants. By the end of 2022 the combined The Audit Committee comprises three directors two of whom are independent.It reviews the annual internal audit work summary and plan and the quarterly
shareholding ratio of major shareholders of the Company was 15.95%. Audit internal audit work reports supervises and guides the annual audit of external audit
Committee institutions puts forward suggestions on matters of concern of audit institutions
and guides the construction of the Company's internal control system. In 2022 6
meetings of the Audit Committee were held totally.Directors and Board of Directors Supervisors and Board Senior Management
The Company's Board of Directors consists of nine of Supervisors
directors including one female director (accounting As the executive body of the Company
for 11.11% of directors). There are six non-executive The Board of Supervisors of the Company consists of three the senior management is appointed
directors (including three independent directors) supervisors including one employee supervisor (female) and by and accountable to the Board of
accounting for approx. 66.67% of directors. The two shareholder representative supervisors accounting for Directors. In accordance with the
professional structure of the Board members is approx. 66.67%. The average term of office of the members provisions of the Company Law and the
reasonable and they all have the knowledge skills of the Board of Supervisors is three years. No supervisors Articles of Association as authorised by
and quality necessary to perform their duties. resigned during the reporting period. In accordance with the Board of Directors it implemented
The term of office of directors is relatively stable the relevant provisions of the Company Law the Articles the resolutions of the Board of Directors
with an average term of three years. No directors of Association and the Rules of Procedure of the Board of and organised the production operation
resigned during the reporting period. Directors Supervisors the Board of Supervisors faithfully performed and other business activities of the
attended the Shareholders' Meeting and the its supervisory duties in the spirit of being responsible to all Company. By the end of 2022 the
meetings of the Board of Directors on time actively shareholders ensured that the Company complied with and Company had a total of eight senior
participated in the training in business and relevant conforms to Chinese laws and regulations listing rules the executives (including three female
laws and regulations and performed their duties Articles of Association and other relevant regulations promoted executives) three of whom are members
earnestly. In 2022 nine meetings of the Board the standard operation of the Company and endeavoured to of the Board of Directors. The average
of Directors were held in total with 41 proposals safeguard the legitimate rights and interests of the Company tenure of executives is three years and
considered and 100% participation of directors. and its shareholders. In 2022 a total of 8 meetings of the the turnover rate is approx. 12.5%. In
Board of Supervisors were held with 25 proposals considered 2022 a total of 17 regular meetings of
and a participation rate of supervisors of 100%. the President's Office were organised.20 21
Glodon 2022 Environment Social and Governance (ESG) Report LETTER FROM CHAIRMAN ABOUT GLODON ESG MANAGEMENT CORPORATE GOVERNANCE CUSTOMER SUCCESS OPEN AND WIN-WIN SMART ECOSYSTEM BUILDING AND SHARING MISSION APPENDIX
Investor Glodon focused on investor relations management and established and improved a sound compliant pragmatic Casetransparent and efficient information disclosure mechanism by taking investors' information needs as its starting
Relations point so as to provide a smooth communication channel for all investors especially minority shareholders and
to drive the Company's development in a more open transparent and sustainable manner.Management Create an open and transparent investor
interaction ecosystem through honest and
open communication
Year 2022
In June 2022 the Company held the 10th Glodon
Investor Conference which invited nearly 1000 persons
137 1 2339 including investors analysts and media and was covered by many media. Global investors could watch
investor exchanges investor conference investors received the live broadcast of the conference in real time through
telephone access online meeting etc. The Company's
directors supervisors senior executives and core
personnel attended the conference and made keynote
speeches and one-on-one communication based on Scan the QR code
to replay
5 4 1193 the Company's development and investors' concerns actively exporting effective information to the market 2022 Glodon Investor
investor consultation regular report persons at home Conference
channels teleconferences and abroad covered creating a good ecosystem of mutual trust and mutual
by regular report recognition open and transparent investor interaction
teleconferences and jointly promoting the sustainable healthy and stable
development of the Company.
661584154
exchange interactive hours of exchange public
platform responses interactive announcements
(interactive responses) response time
Regulate information disclosure
Information disclosure is one of the investor communication tasks that the Company pays great attention to and Safeguard shareholders'
is the most direct and efficient way for investors to understand the Company. After years of exploration the rights and interests
Company has developed a compliant pragmatic transparent and efficient information disclosure mechanism.The Company's information disclosure work has been rated as Class A by Shenzhen Stock Exchange for three The Company attached great importance to
consecutive years and the Company's 2021 ESG report has been rated as Class AA among "MIIT Reports on the protection of investors' rights and interests
Social Responsibility of Thousands of Excellent Enterprises". and had made a restricted stock incentive plan
to continuously optimise the composition and
shareholding ratio of shareholders and safeguard
the legitimate rights and interests of small and
medium investors. In 2022 major shareholders
Enhance the value of Smooth information
information disclosure communication channel accounted for 0.0032% of shareholders with
a shareholding ratio of 15.95% and directors
◆         On        the        basis        of        compliance        and         ◆         Actively        hold        investor        conferences        and         supervisors and senior executives (including major
information        disclosure        proactively        meet         performance        briefing        meetings        open         shareholders) held 21.18% of the shares. Since
the        information        needs        of        investors         investor        relations        management        e-mail
follow        the        Company's        development         investor        hotline        and        Shenzhen        Stock         its listing in May 2010 to the end of 2022 the
strategy        and        business        changes        and         Exchange        interactive        platform        organise         Company has successively paid cash dividends for
convey        the        Company's        information        and         Shareholders'        Meetings        roadshows         13 times with a cumulative amount of RMB 3.268
value        to        investors        in        a        concise        easy- "offline+online"        research        and        exchange         billion and a dividend rate of 58.28%.to-understand        timely        and        accurate         activities        etc.        to        enrich        the        channels
manner         for        investors        to        participate        in        corporate
◆         Focus        on        feedback        from        capital         governance        and        ensure        the        smooth
market        investors        and        maximise         expression        of        opinions        and        suggestions
response        thereto        to        develop        a        high- from        investors        especially        small        and
quality        interaction        between        business         medium        investors
development        and        capital        market22 23
Glodon 2022 Environment Social and Governance (ESG) Report LETTER FROM CHAIRMAN ABOUT GLODON ESG MANAGEMENT CORPORATE GOVERNANCE CUSTOMER SUCCESS OPEN AND WIN-WIN SMART ECOSYSTEM BUILDING AND SHARING MISSION APPENDIX
Strengthening Glodon carried out comprehensive risk control over its key core business created and improved its risk map Law-based Glodon insisted on improving the foundation of the rule of law system and the compliance system and with a risk-oriented approach strengthened digital audit and regularly assessed risks so as to timely prevent constantly enhanced the ability of corporate governance according to law so as to drive its law-based
Risk risks in the Company's operation and development. Compliant compliant operation. In 2022 Glodon was not involved in major litigation or arbitration matters.Prevention Operation
and Control
Year 2022 Year 2022
Advancement of
158 129 43.27 % 49 12 100 % 43audit findings rectified completion rate of sessions of business- sessions of law coverage of legal and system updates
audit rectification recommendations and implemented in the rectification of audit related legal training dissemination training regulatory training and iterations
at departmental level same year findings course course and education
Sound internal risk control system Law-based corporate governance
The Company continued to strengthen the construction of a risk prevention and control system established a The Company strictly followed relevant national laws and regulations formulated rules and regulations related
risk control project team implemented internal control evaluation projects and carried out internal control and to corporate compliance according to law and improved the institutional foundation for law-based corporate
comprehensive evaluation. The Company developed and revised the Comprehensive Risk Management System governance; and strictly prevented legal risks in such manner as sending regular monthly high-level legal reports
the Audit Supervision Management System the Rules for the Implementation of Audit Rectification and the by email to deliver legal updates latest cases and contract and intellectual property data to the management
Internal Control Evaluation Management System and conducted regular business risk control and management team to help the team timely identify and rectify legal risks relating to major business decisions economic
assessment. From the perspective of an independent supervisory third party and from the dimensions of contracts and rules and regulations. The Company opened an official account "Legal Classroom" to regularly
business process design and business process execution the Company identified high medium and low risks collect the legal and regulatory needs of the workforce and push business-related legal knowledge and system
of business activities assessed the risk management in business activities finished the Company-level Internal requirements to them on a weekly basis. In 2022 48 compliance articles were output in total with a cumulative
Control Evaluation Report and organised 153 internal control risks in total. Guided by risk identification the reading of 4560 times raising the workforce's legal and compliance awareness and pushing forward the
Company iteratively updated its risk map and revised risk indicators. In 2022 the risk map identified a total of Company's decision-making and operation in accordance with the law.
154 risk points of which 36 were low risk 66 were medium risk and 52 were high risk an increase of 153%
over 2021. According to the results of previous audits and digital analysis 53 qualitative risk warning indicators
and 100 quantitative risk warning indicators were identified and a digital process was developed for all
indicators. In 2022 the Company completed the Risk Inventory of the Company's High-risk Positions outputting
21 risky business scenarios that correspond to 40 risk indicators.
Compliant operation
The Company actively improved the construction of a compliance management system developed an
Enhance digital audit Intellectual Property Management System revised the Glodon Employee Handbook and adopted a project-
based management approach to promote the implementation of anti-monopoly compliance data compliance
The Company actively improved the construction of audit digitalisation established six audit sections namely human resources compliance and other special projects to facilitate a more systematic and standardised
economic responsibility audit contract audit financial audit sales audit procurement audit and manpower compliance management. The Company strengthened business compliance management and set up a special
audit set up about 100 corresponding risk warning indicators and timely prompted business risks to maximise compliance committee to ensure rules were put in place and actively raised employees' compliance knowledge
the avoidance of relevant risk points. A systematic process audits for projects in progress and digital system and abilities by providing training in business-related contract execution trade secrets business compliance and
construction was conducted. The scope of risk-based audit was expanded for seven business areas including anti-monopoly law and in work-related compliance knowledge for employees at different levels. The Company
corporate performance management human resources fund management and asset management. In 2022 158 also strictly followed overseas compliance rules and paid close attention to overseas compliance risks. Overseas
audit rectification recommendations at departmental level were advanced and the combined percentage of subsidiaries strictly followed the requirements of the United Nations Convention against Corruption the Treaty
rectification advanced was 81.65%. on European Union and other international rules and clearly set anti-commercial bribery and anti-unfair
competition as bottom line of compliance management to raise the ability and level of overseas compliant
operation.24 25
Glodon 2022 Environment Social and Governance (ESG) Report LETTER FROM CHAIRMAN ABOUT GLODON ESG MANAGEMENT CORPORATE GOVERNANCE CUSTOMER SUCCESS OPEN AND WIN-WIN SMART ECOSYSTEM BUILDING AND SHARING MISSION APPENDIX
Implement Glodon strictly complied with relevant laws and regulations including the Supervision Law of the People's Republic of China and the Anti-Money Laundering Law of the People's Republic of China Create an environment where Weave a tight net where no one is
Anti-corruption constantly improved the anti-corruption governance mechanism and built a clean and compliant no one has the desire to able to commit corruption
system. Glodon carried out integrity and anti-corruption education for the Board of Directors and all commit corruption
employees and integrity education and training for suppliers to guide employees and suppliers to ◆         Revise        and        release        the        Reporting        and        Investigation        Management        System
consciously resist commercial bribery. Meanwhile the Company opened a transparent complaint and ◆         Establish        an         integrity        compliance        system         and        the        Red        Line        Employee        Conduct        Management        System        to        standardise
reporting management channel in an effort to create an honest civilised clean and self-disciplined covering        the        Company's        full-calibre        multi-
the        reporting        acceptance        and         investigation        process        system        and         improve
line        and        multi-level        management        system         reporter        protection        information        confidentiality        and        reward        mechanism
business environment. sort        out        personnel        in        key        positions        focus         ◆         Smooth        reporting        channels        establish        a        sunshine         integrity        platform        and
on        the        performance         in        key        positions        and         set        a         reporting        email.        Open        a         reporting        hotline        and         internal         reporting
the        use        of        management        authority        carry         channels.        The        Company        received        7        supervisory        reports        on        trust-breaking
out        economic        self-assessment        of        cadres         and        corruption        in        2022
Year 2022 including         the         performance         of         duties         ◆         Continuously        enhance        suppliers'        integrity        awareness.        In        2022        the        Company
system        construction        and         internal        control         had        a        total        of        1836        eligible        suppliers        among        which        718        suppliers        had        signed
management         and        work         on         prevention         the        Letter        of        Honesty        and        Integrity        Commitment        accounting        for        39.11%.        The
0 3 2 and        publicity         Company        had        a        total        of        22        integrity        talks        with        key        suppliers        by        means        of         ◆         Establ ish         an         integrity         management         on-site        interview        telephone        interview        and        questionnaire        survey        in        order        to
corruption anti-corruption hours of anti- mechanism        that        links        violations        to        employee         strictly        prevent        commercial        bribery        and        enhance        competition        fairness
cases training sessions corruption training performance        develop        an        anti-corruption
incentive        mechanism        and        encourage        all
employees         to         fight         against         corruption
so        as         to        establish        a        good        anti-corruption
80 % 7 ecosystem         Crack down hard so that no one ◆         Assess        the        first        66        positions        and        the        second
of cadres involved in anti- reports 247        positions         in        29        regions        with        the        Risk         dares to commit corruptioncorruption training handled
Assessment        and        Screening        Report        for        High         ◆         With        zero        tolerance        seriously         investigate        and        deal        with        social        breach        of
Risk        Positions        to        strictly        prevent        fraud        risks         trust        by        cadres        and        employees        strictly        investigate        the        risk        of        violation        of
◆         Enhance        the        publicity        of        corporate        culture         discipline        of        commercial        bribery        and         job-related        crimes        and        announce
and        constantly         carry        out        education        and         and        alert        violations        through        internal        announcements
Follow-up rate of with a satisfaction rate of 2 training         in         integrity         and        anti-corruption        reporting of ◆         Transfer        those        who        have        violated        relevant         laws        and        regulations        causing
10095%
for        directors        senior        management        and        all         potential        damage        or        actual        losses        to        the        state        and        enterprises        to        judicial
% anti-commercial bribery staff        of        the        Company        in reporting handling training sessions authorities         in        strict        accordance        with         judicial        procedures        and        cooperate
with        the        investigation        and        punishment26 27
Glodon 2022 Environment Social and Governance (ESG) Report LETTER FROM CHAIRMAN ABOUT GLODON ESG MANAGEMENT CORPORATE GOVERNANCE CUSTOMER SUCCESS OPEN AND WIN-WIN SMART ECOSYSTEM BUILDING AND SHARING MISSION APPENDIX
CUSTOMER
SUCCESS
Empowering Enterprises
to Increase Efficiency
Glodon always focuses on customers and with the customer success
indicator system as a traction and the digital transformation as a
starting point leaps towards "three fines" namely fine engineering
fine design and fine service and management. Glodon continues to
improve its information security and data privacy protection service
support capability strengthens intellectual property protection
wins the trust of customers with quality products efficient services
reliable qualification and good reputation and promotes the high-
quality development of the construction industry.
88.1155
points in overall
customer satisfaction patents applied
Included in
0 TOP10
data breaches among "2022 Top 150
Software Companies in China"
Awarded "Top 100 Enterprises
Complaint handling rate of by Comprehensive Strength
SDG Icons
100 in Beijing Software and % Information Technology
Service Industry"
The above data are for 202228 29
Glodon 2022 Environment Social and Governance (ESG) Report LETTER FROM CHAIRMAN ABOUT GLODON ESG MANAGEMENT CORPORATE GOVERNANCE CUSTOMER SUCCESS OPEN AND WIN-WIN SMART ECOSYSTEM BUILDING AND SHARING MISSION APPENDIX
Focus on customer success
Guided by customer value we link all levels and value
Improving chains of the Company quantify the support relationship
customer quality between core value business and customer success explore and practise the customer success indicator system lead
service the continuous improvement of our products and precisely
address customer needs. By the end of 2022 the customer
success indicator system has been incorporated into the
With the aim of bringing more value to Company's strategic management system and product
customers Glodon takes the actual needs of management system reaching 100% coverage of key
customers as the starting point enhances products at the company level and business group level
the internal strength of high-quality customer forming a closed loop that drives process construction and
service explores more market clues gains leads organisational upgrading. In 2022 Glodon assisted 26 In 2022 26 Glodon partners were honoured with the 2020-2021
deeper insight into customer needs and China Construction Engineering Luban Prize partners in winning 2020-2021 Luban Prize.forms a closed loop of business faster.Glodon develops new digital service tools
to enhance professional service upgrades
the "iron triangle" customer service system
constantly optimises customer experience
and realises the resonance of corporate The customer success indicator system transforms the core values of customers
strategy driving customer value driving and into data indicators leads the continuous improvement of research marketing
data driving. services and various support resources and links customer needs with the Case Company's front middle and back offices promoting the construction of key
processes and establishing an organic closed-loop system
Decorative measurement products
grow in value internally and externally
through the customer success
indicator system
In 2022 the customer success indicator system ◆         On-time        delivery        rate         ◆         Income        and        profit
was applied in several business lines and the ◆         Quality        pass        rate         indicators
decorative measurement products derived R&D ◆         BUG        leakage        rate         Finance ◆         Capital        utilisation        ◆         Iteration        cycle         indicator
a series of core scenario indicators such as improvement        rate         ◆         Capital        turnover        indicator
"engineering quantity calculation time" under ◆         …… ◆         ……
the core values of speed and efficiency which Customer
accurately quantified customer success indicated Support Supportsuccess
the core contradictions improved and upgraded indicator ◆         Marketing        action        indicators
the product roadmap planning and upgraded the ◆         New        employee        growth        system that        support        customer        value         indicator
version value verification from qualitative user ◆         Business        opportunity        lead
Marketing Manpower ◆         Core        talent        pass        rate        Year 2022 conversion        rate        research to quantitative data analysis. Focus on quantifying core ◆         Employee        well-being        ◆         Conversion        cycle
values of customers indicator        improvement        rate
lead products close to ◆         ……◆         ……
90.0 customer needs Customer 14.4% faster in engineering precisely respond to Lead Lead
value quantity calculation time points in customer customer concerns 20%~30% increase in user
service satisfaction and growth perception efficiency ◆         Improvement        index         ◆         Inventory        turnover        rate
87.5 of        service        indicator         Supply ◆         On-time        delivery        rate         satisfaction        Service ◆         Improvement        index        of        ◆         Improvement        index         chain
points in customer admin- employee        administrative        of        customer        problem
product satisfaction satisfaction        closing        efficiency         istration
◆……
Increased 10% increase in annual value ◆         ……
industrial attainment rate 50% reduction
research in value verification cycle 82%
Approx. benefits reduction in R&D cost waste
280000 Lead
Support
users of Digital Service Centre
Teamwork 30% increase in programme
for output efficiency 75% Digital Glodon platform
efficiency reduction in release gap Process construction Input Digital industrial research digital marketing digital sales digital service
102000 Digital finance digital manpower digital supply chain digital office
times of application of digital
marketing products30 31
Glodon 2022 Environment Social and Governance (ESG) Report LETTER FROM CHAIRMAN ABOUT GLODON ESG MANAGEMENT CORPORATE GOVERNANCE CUSTOMER SUCCESS OPEN AND WIN-WIN SMART ECOSYSTEM BUILDING AND SHARING MISSION APPENDIX
Ensure reliable operation Devote to customer Improve complaint response Case
◆ Establish a complete customer complaint handling process
Guided by the quality policy of "quality first customer satisfaction and clarify the responsibilities of each department and link
first technological innovation continuous improvement" to ensure response within 2 hours and processing within 3
We continue to improve our customer management system Upgrade the Call Center in a digital
we control product quality from development testing working days
develop organisational-level marketing capabilities and way and increase response rate to
to operation and maintenance to reduce operational ◆ Develop complaint rectification principles processes time customers
rely on more than 80 subsidiaries worldwide to form a limits audit and implementation requirements and analyse
risks. We are committed to providing customers with
global service network; open diversified service channels complaints to avoid re-complaints The Call Centre as the window to undertake
high-quality information system services and further
to provide customers with one-stop service; constantly ◆ Set up a complaint follow-up process to assess the Glodon's nation-wide user service undertakes
improve service quality after being rated Level CS4 in satisfaction of handling. In 2022 168 complaints about
improve complaint management quickly respond to and 12000 telephone enquiries per day covering 50+
Information System Construction and Service Capability. products or services were received 100% of which were
properly solve customer complaints and problems; expand handled products. Behind the massive incoming calls are
We have set up a group-level quality management actually users' requirements for product use. In
the service interface gain comprehensive insight into
committee which works closely with R&D management order to absorb the service pressure brought by
and respond to customer needs; and deepen customer
committees at all levels to control product quality from the increasing number of products undertaken
satisfaction survey and form closed-loop management to
the source; established a quality management system the Call Centre has completed business upgrade
continuously improve customer satisfaction. Our design and Enhance service capability
to guide all business teams in delivering high-quality through digital exploration so that product
development of computer application software and after-
results; raised product monitoring early warning and ◆ Build a "3+X" customer interface based on the "iron triangle" demand is automatically entered in a timely
sales service for information system integration have passed customer service system to achieve centralised and optimal manner. As of December 2022 the response rate
repair capabilities to avoid online accidents; and built
GB/T 27922-2011 certification. resource allocation and quickly and adequately respond to of user needs calls was 100% with an average
a quality talent team continued to follow up system customer needs waiting time of 8 seconds; the time to solve
optimisation and upgrading and provided customers ◆ Build the role and competency model of the "iron triangle" problems was reduced by 20% over 2021; and
with reliable and stable products and services. In 2022 customer service team to enhance the service capability of
Diversify service channels business staff. Six sessions of "iron triangle" competency
the top satisfaction of user callers was 98%.the one-time pass rate of material management product training camp with over 3000 participants have been held
line was 99% in final customer demand verification. ◆ Provide multi-client services including service hotline
online customer Q&A product updates operation and
maintenance online user guides and user instructions
and training to fully respond to customer needs Conduct satisfaction survey
◆ Promote and iterate the application of intelligent
customer service system in order to rapidly respond to ◆ Conduct year-round customer satisfaction surveys in
the hardware and software problems encountered by collaboration with third-party professional institutions based
users around the clock on the Group's strategy and quantitative interview. In 2022
a total of 5000 customers were surveyed.◆ Subject business lines to customer satisfaction and
complaint rate assessments to motivate products from all
lines with targets to continuously deliver better customer
service experience. In 2022 the Group's overall satisfaction
service satisfaction and product satisfaction were better
than the previous year
Construction of Glodon's diversified customer service channels
Call Centre Platform Service New Trunk Platform
"Sales and Service Dialogue" enhances the customer service capability of business
staff and accurately grasps customer needs
Basic service Additional service Value-added service
Hardware and software Q&A Industry information
Job-level talent service
"Glodon project team in terms of later Glodon software tutorial Professional knowledge Q&A
system optimisation and upgrading has Enterprise-level talent service
won unanimous praise from our leaders Software download Enhance professional learning
and colleagues for their proactive diligent
dedicated and tight work to improve system
functions."
Solve work challenges improve business skills Digital talent service for
24/7 intelligent + manual service
- Shenyang Public Resources and broaden industry perspectives building industry CIFI Group & Glodon's List Project won the 2022 CIOC Award and Glodon's project
Trading Management Office team was awarded the 2022 "Gold Supplier" banner by CIFI Group32 33
Glodon 2022 Environment Social and Governance (ESG) Report LETTER FROM CHAIRMAN ABOUT GLODON ESG MANAGEMENT CORPORATE GOVERNANCE CUSTOMER SUCCESS OPEN AND WIN-WIN SMART ECOSYSTEM BUILDING AND SHARING MISSION APPENDIX
Keep information secure Case Improve data governance structure
◆ Establish a Platform and Data Committee and a
We strictly comply with national laws and regulations
Ensuring Data Digital Glodon Department at Group level to serve the including the Personal Information Protection Law and Govern weak passwords to secure the enterprise's digital development and implement data
and Information the Data Exit Security Assessment Measures and have first user privacy protection firewall governance developed the Information Security Management System ◆ Develop the Glodon Data Governance Rules to guide
Security In order to provide more secure account services the Data Backup and Recovery Management System and the construction and management of data governance fully safeguard user data privacy and security in the Company and enhance data governance
other information protection systems in a view to create a and meet the complexity requirements of capabilities at group and departmental levels
cybersecurity support system with strategic goals of being cybersecurity at the current stage the Glodon
Glodon is deeply aware of the importance of "trustworthy" "controllable" "manageable" and "traceable". User Centre has initiated the governance of non-
information and data resources comprehensively We implement level-by-level management of information compliant passwords with weak security strength.promotes data foundation management security products and level-by-level response and disposal Throughout the year the password rules of 27 Improve data management mechanism
accelerates its data quality governance of information security incidents to effectively safeguard the applications were adjusted reducing the number
promotes data integration and sharing and system and data security of the Company and its customers. of weak password calls by 91.6%. A unified ◆ Fully implement the Glodon's Data Strategy Management
consolidates the underlying foundation for big As of the end of 2022 the Company passed the information password constraint rule for users was released
Measures sort out and form an institutional system of 12
data application. At the same time Glodon security management system certification in accordance to solve the problem of weak password writing
data management measures
adheres to the bottom line of scientific and at source and build a solid information security
◆ Update and release the Big Data Platform Authorisation
with GB/T 22080-2016/ISO/IEC/27001:2013 and 15 filing Management Measures and add legal compliance audit
technological ethics strictly controls data firewall.systems passed Level 3 certification of classified protection to the process of data authorisation access
assets continuously improves the organisation of information system security. In 2022 there were 0 major
and rules of data management intensifies the information security incidents.means of information security protection and
gives full play to the value of data in promoting Deepen data exchange and sharing
enterprises' information-based digital and Protection of customer ◆ Develop the Company's data resource directory count
intelligent development. In 2022 Glodon passed personal information security 12000 database tables and publish 1026 core data
the information security service qualification tables
certification by China Cybersecurity Review ◆ Update and release 5 information security systems ◆ Standardise the data sharing process and realise
Technology and Certification Centre gaining throughout the year including Information Security the "online application online approval and online
Management System Network Policy Change Security application" of data requirements
Level 2 service qualification in information Management Specification and Anti-virus Management
system security integration software security System
development and information system security ◆ Build and implement a data security protection system and
operation and maintenance. develop contingency plans for data incidents at different
levels. Monitor and handle high-risk incidents within 24 Manage data assets
hours and fix 55% of high-risk vulnerabilities within 14 days
◆ Conduct regular system information security reviews and
tests to strengthen anti-intrusion capabilities We strictly abide by the Cybersecurity Law and the Data
◆ Carry out information protection awareness training. Security Law focus on data "penetration management and
Throughout the year 4 monthly legal affairs reports 3 legal application" improve the top-level design of data governance Case
mini-classes and 1 monthly construction magazine were build a professional system of data management from the
published data lifecycle management and promote the Company's
digital transformation. We develop data classification "One Network" of public resources
Protection of personal specifications consolidate the responsibilities of data owners trading in Guizhou Province
information security users and administrators and deepen flexible and secure comprehensively controls data at
data exchange and sharing. In 2022 Glodon passed DCMM national provincial and municipal
◆ Implement the Management Regulations for the Use of Level 4 certification in quantitative management. levels
Employee Personal Information carry out special compliance
of employees' personal information fully scan risks in Glodon's Guizhou public resources trading
information collection processing and storage process interconnection platform has become the first
◆ Adhere to the principle of minimising access to and platform in China to connect national provincial
collection of key sensitive personal information and establish and municipal data which vertically connects
a process mechanism for the use of sensitive information to the trading systems of 9 city (prefecture)
Year 2022 trading centres and horizontally connects to the
Cross-border data and platform systems of 14 provincial administrative
information security protection supervision departments. The powerful data
0 centre promotes the flexible flow of industry ◆ Manage user data generated in different countries and data enables macro decisions to be based
data breaches regions within and outside China in a differentiated on data and public services to be accurate
and targeted manner in strict accordance with local and effective and makes bidding prices more
regulatory requirements. Timely adjust strategies and reasonable optimising the trading competition
responses to changes in user data volume and business environment and fully realising the high-quality
Glodon's digital labour management needs in each region and efficient use of data.system was included in the ◆ Develop a comprehensive compliance strategy for cross-
outstanding cases of typical border data flow compliance of products of MagiCAD
application scenarios of data a Finnish subsidiary based on different data regulatory DCMM Level 4 certification in quantitative management signifies that
elements in 2022 requirements in the EU and China Glodon's data management has reached an advanced level in China34 35
Glodon 2022 Environment Social and Governance (ESG) Report LETTER FROM CHAIRMAN ABOUT GLODON ESG MANAGEMENT CORPORATE GOVERNANCE CUSTOMER SUCCESS OPEN AND WIN-WIN SMART ECOSYSTEM BUILDING AND SHARING MISSION APPENDIX
Empower projects to achieve Assist enterprises in delicacy management
"greater faster better more We are committed to solving systemic problems in business operation creating application scenarios for whole-process data-driven
Providing economical" results decision making by using "data + algorithm" promoting on-site delicacy management supporting enterprises' business decision-making
Efficient and strengthening corporate control enhancing corporate expansion and making development more resilient.We develop quality products with solid core technologies create
Quality Products a new platform ecosystem for projects enterprises and industries
help customers improve collaborative efficiency and management
efficiency optimise resource allocation and facilitate efficient
By combining information technology with decision-making so as to achieve the goal of making every Labour Finance Matters Things
advanced lean construction theories and engineering project a success. By the end of 2022 we have helped
methods Glodon concentrates its technical more than 6 million projects to succeed setting up an all-round
strength business resources and organisational benchmark for the digital transformation of the building industry.capabilities to promote industrial iteration Through real-name labour A large integrated engi- A group in Shanghai pro- A construction group
and upgrading represented by new design service management neering company saved moted the integration of established a digital a company in Shanxi approx. RMB 2.27 projects and enterprises group procurement
new construction and new operation and efficiently entered the million by controlling with the help of a project platform which gath-
information of 2860 deviations via a material control informat ion ered nearly 90000
maintenance create a new model of "digital labourers saving RMB acceptance system platform improving the suppliers and improved
building" and realise that the whole process 260000 in labour cost management efficiency the procurement effi-
by more than 50% ciency by 40%
all elements and all participants in buildings are
digital online and intelligent. In 2022 Glodon
passed the ITSS (Information Technology Service
Standard) level 2 assessment in O&M service
capability maturity and the best practice case Case
of digital project integration management
platform was included in the pilot demonstration Using enterprise database products Huashen Jinjian completed data analysis of nearly 200 projects forming databases and indicator databases of different types regions and
list of the integration and development of the business formats Renovation and reconstruction of Beijing workers stadiumum continue the craftsmanship in classic
new-generation information technology and building
manufacturing industry in 2022 by the Ministry The protective renovation and reconstruction of Beijing Workers' Stadium was completed in December 2022. The project
of Industry and Information Technology. used the "BIM+Smart Site" platform to integrate on-site systems and hardware equipment reducing rework caused by poor
information communication reducing the possibility of common quality problems and eliminating safety hazards during
construction in their early stages.Apply real-time construction site monitoring
data collection and hidden danger warning
to greatly shorten the safety inspection and
management cycle
The developer cost data system of Greentown China relied on 87 cities 1820 standards Establish a data management plat- Speed up information communi-
and indicators 1290 calculation documents and 998310 pieces of data to establish an form for quality defects and other cation with three-dimensional
online pricing platform an online cost data compilation standard platform and a cost Safety
calculation database data based on the digital project management delivery documents and avoid
platform to form a closed quality rework due to construction
acceptance process Quality Technical omissions
management management
More
Greater Faster Better economical Apply automated attendance with
real-name labour service system
Create a perfect mobile and eliminate unpaid wages and
task tracking system and Production Labour malicious wage claims
accumulate abundant management management Conduct safety education for 1511
Efficient resource Improve equipment Improve safety Delicacy management data person-times using tools such as
allocation efficiency Greatly and quality Deliver Improve economic safety VR devices
Intensive multi- shorten project industrial-quality benefits of construction
project management duration building products enterprises
With the digital project Tongzhou Branch of Beijing A convention and exhibition A project in Beijing esti- Video Materials
management platform a Anzhen Hospital shortened centre after introducing mated that the economic surveillance Apply real-time video surveillance management Manage materials online to
group put more than 3000 the construction period by a smart construction site benefits could be im- managementand warning to the safety operation solve such problems as tradi-
projects online into the 2 months and saved RMB system screened hidden proved by RMB 1.04 of workers on duty so as to Green tional unregulated material
quality and safety inspection 1.62 million in equipment hazards for 8632 times million through delicacy construction
system and more than 100 rental costs by using the achieved a timely rectification management including achieve prevention in advance management management large weighing
key projects online into tower crane monitoring rate of 93% and cut the material cost savings of normal surveillance in the process errors and lax material control
the smart construction site system to improve work time to address hidden RMB 440000 and standardised management
system to supervise field efficiency hazards by approx. 55% afterwards
production operations Monitor in real time with environmental
monitoring system control dust auto-
matically and implement the green
construction concept
Empower projects to achieve "greater
faster better more economical" results36 37
Glodon 2022 Environment Social and Governance (ESG) Report LETTER FROM CHAIRMAN ABOUT GLODON ESG MANAGEMENT CORPORATE GOVERNANCE CUSTOMER SUCCESS OPEN AND WIN-WIN SMART ECOSYSTEM BUILDING AND SHARING MISSION APPENDIX
Respecting
and Protecting
Intellectual
Property Rights
Glodon strictly abides by the laws and
regulations related to intellectual property
protection revises and implements the Patent
Management System and the Copyright
Management System in accordance with
the business development of the Company
improves and deepens Glodon's intellectual
proper ty work system and protects
proprietary intellectual property rights. In
addition Glodon strengthens the awareness of
intellectual property protection among all staff
and respects the intellectual property rights of
customers and business competitors. In 2022
Glodon was awarded the "2022 Dominant
Enterprise in National Intellectual Property"
by China National Intellectual Property
Administration.Implement protection actions Strengthen intellectual property protection awareness
We innovate the intellectual property protection mechanism We continue to increase the popularisation promotion and cultivation of intellectual property protection awareness
improve the efficiency of intellectual property protection and set up a series of intellectual property training courses close to our business and further enhance the ability of
form closed-loop collaboration of "product planning - protection all staff to create manage protect and apply intellectual property. Provide open days of intellectual property
plan - intellectual property layout - problem improvement" to activity for the public create an atmosphere of respect for intellectual property and create a favourable intellectual
protect technological outcomes from infringement and prevent property environment for the technological and business development of enterprises. In 2022 the Company used a
intellectual property risks. Use compliant legal means to exercise combination of online and offline methods to conduct 23 training sessions on intellectual property reaching more
power legitimately and maintain a healthy market competition than 2000 audiences.order.Year 2022
155 Achieve closed loop of intellectual
patents applied
29 property protection
patents granted ◆ Include the compliance requirements for intellectual
property protection and anti-infringement audit into the
project approval incubation and scale-up stages
◆ Establish a synchronisation mechanism for intellectual
154 property information deepen collaboration among relevant departments and improve compliance efficiency through
patents for invention applied digital means
22
patents for invention granted
Implement intellectual property
protection actions
78 ◆ Revise and implement the Patent Management System Copyright Management System and Computer Software
trademarks
successfully registered Management System and integrate intellectual property
281 work into the whole lifecycle of the Company's products◆ Carry out in-depth special operations to combat piracy
software copyright cooperate with public security authorities to crack down on
certificates registered illegal acts and create a healthy market environment Glodon holds open source and intellectual property forum for the public to enable software companies to comply with open source and intellectual property protection38 39
Glodon 2022 Environment Social and Governance (ESG) Report LETTER FROM CHAIRMAN ABOUT GLODON ESG MANAGEMENT CORPORATE GOVERNANCE CUSTOMER SUCCESS OPEN AND WIN-WIN SMART ECOSYSTEM BUILDING AND SHARING MISSION APPENDIX
OPEN AND
WIN-WIN
Enabling the
Construction Industry
Integration and sharing is the essence and requirement of digital
transformation of the industry.Faced with the wave of transformation
and upgrading in the construction industry Glodon gathers the
energy of innovation becomes a pioneer in industrial innovation
achieves key technological breakthroughs and strengthens its
innovative R&D capabilities in multiple dimensions. It collaborates
with partners to accumulate summarize and share their rich
experience in the application of digital building technology and
cultivates digital architecture talents. It strengthens the resilience of
sustainable development in the supply chain focuses on responsible
procurement management stimulates internal and external
innovation vitality with an open and enterprising attitude and
enables the digital intelligence upgrading of construction industry.Average annual R&D
investment of RMB Support and promote the
employment of
1.858 billion 3000
graduates from construction
colleges and universities
Participation in the
preparation of
168
national industry local
group and enterprise 40 %
standards of which of suppliers have signed the
72 letter of commitment for social responsibility
have been promulgated
and implemented
Cooperate with
SDG Icons 90 718 % suppliers have been reviewed
of construction for the environmental and
colleges and social risks
universities in China
The above data are for 202240 41
Glodon 2022 Environment Social and Governance (ESG) Report LETTER FROM CHAIRMAN ABOUT GLODON ESG MANAGEMENT CORPORATE GOVERNANCE CUSTOMER SUCCESS OPEN AND WIN-WIN SMART ECOSYSTEM BUILDING AND SHARING MISSION APPENDIX
Strengthen R&D capabilities Carry out in-depth research on key core technologies
We have set up R&D centres and participated in the
Enhancing the establishment of multi-disciplinary innovation centres National Joint create a technology
Capacity for worldwide to carry out in-depth research on key core innovation centre technologies in different business areas. We improve Participate in the establishment of the National
Independent the R&D and innovation management system use Digital Construction Technology Innovation Centre and lead the establishment of the
efficient industry research tools to support technological "Digital Building Software Laboratory"
Innovation breakthroughs product upgrading and idea implementation
and improve the innovation and creation efficiency of all
employees. Together with our partners we continue to
Glodon adheres to integrity and innovation Provincial
develop key technological breakthroughs and innovations to
continues to increase investment in key core Create the first and only technology innovation
continuously strengthen our core competitiveness.technologies builds a proprietary intellectual centre in the building field in Beijing
property right system and implements a Lead the establishment of the "Future Building Digital Twin Technology Innovation Centre"
multi-wheel driven technology strategy of
"self-research+cooperation+investment and Develop industry research tools
mergers and acquisitions" providing strong
support for the Company's product and ◆ Continuously upgrade the Company's product R&D Carry out alliance between giants jointly research and build and
business development. In addition we are methodology and provide guidance for the implementation Top colleges and accelerate industrial upgrading
of R&D ideas by combining business changes and feature universities
committed to building a national team in the updating and expansion Huazhong University of Science and Technology Glodon Joint Research Centre for Digital Building
field of information technology in the building ◆ Create an internal digital industry research platform to
industry by creating a comprehensive provide digital industry research tools for R&D staff to
Tsinghua University Glodon Digital City Laboratory
innovation atmosphere and enhancing the play an important synergy and optimization role. Cover Tongji University Glodon Joint Research Centre for Intelligent Construction
80+ products and 400+ feature teams
innovation ability of all staff. In 2022 Glodon Southeast University Glodon Joint R&D Centre for Intelligent Construction and Operation and Maintenance of Infrastructure
was rated as one of Top 10 in Top 100
Beijing Private Enterprises in Science and Reserve innovative talents
Technology Innovation in 2022. ◆ Develop corresponding improvement plans for industry
research talents of different businesses and positions
forming a job-oriented certification-driven and special
practical training model to enhance the innovation quality
of talents comprehensively The project of "Research and Development
◆ Further enhance the training of TOT outstanding graduate Promotion and Application of Large BIM
talent program and add a new "High Potential On-campus Design and Construction Software" wins
Recruitment Plan" to meet the demand for intensive the first prize of the "2022 Huaxia
training. A total of 507 trainees are trained throughout the Construction Science and Technology
year to build up a talent pool for the R&D strategy Award" from the Ministry of Housing
◆ Insist on the industry-university-research cooperation and Urban-Rural Development
establish Glodon postdoctoral research workstation and
From 2021 to 2022 cooperate with Tsinghua University Computer Science and
Technology Postdoctoral Station. Some postdoctors have The "digital project integration manage- The "smart site management ment platform" is selected as one
The Company been graduated successfully. Currently there are two system" passes the assess-of the pilot demonstrations for
introduced a total of active members and one outgoing member supporting ment of scientific and the integration of new generation
2 the Company's technological innovation technological achievements information technology and in the building industry by manufacturing industry in 2022
postdoctors the Ministry of Housing and by the Ministry of Industry and
Carry out cooperation Urban-Rural DevelopmentInformation Technology
◆ Lead or participate in more than 30 national key projects The "smart data-driven Glodon pub-
hosted by the Ministry of Industry and Information lic resources trading application
Year 2022 The "city information model (CIM) Technology the Ministry of Science and Technology the platform" is successfully selected foundation platform" is awarded the
Ministry of Housing and Urban-Rural Development and as a pilot demonstration project title of "Leading Achievement in
The growth rate of average the National Development and Reform Commission and for the development of the big Digital Economy Innovation" at
annual R&D input is provide technical support for the national strategy of data industry by the Ministry the 2022 Global Digital Economy
28.36 technological self-reliance and self-improvement
of Industry and Information Conference
% Technology in 2022◆ Strengthen external technical cooperation and conduct
collaborative research projects with Tsinghua University
Tongji University Huazhong University of Science and
Technology and Southeast University
R&D staff account for ◆ Maintain cooperation with more than 80 industry
40.61 associations and 11 industry alliances. Achieve strategic % cooperation with domestic and foreign enterprises and
of the total number of promote continuous improvement of the technology
employees in the Company ecosystem Scientific and technological innovation
achievements have been highly recognized42 43
Glodon 2022 Environment Social and Governance (ESG) Report LETTER FROM CHAIRMAN ABOUT GLODON ESG MANAGEMENT CORPORATE GOVERNANCE CUSTOMER SUCCESS OPEN AND WIN-WIN SMART ECOSYSTEM BUILDING AND SHARING MISSION APPENDIX
Create an innovative
atmosphere
Case
We fully mobilise the innovation enthusiasm of all staff
and hold monthly daily exchange and sharing on industry
research forming a positive cycle driven by mutual Hackathon launches hot-topic track to
inspiration. We hold innovative activities such as "hackathon" activate internal innovation
to activate internal innovation vitality and inject new thinking The 9th Hackathon Competition of Glodon was
into business development. We hold industry research held in Beijing Xi'an and Shanghai from October
summits for the whole line of business and select honours 21 to 22. This Hackathon Competition continues to
such as excellent cases of industry research and awards adhere to the core concept of "technology drives
for outstanding people in industry research form positive the future". In addition to continuing the previous
incentives and release the source of power for high-quality open theme this year two themes of "privacy
development of enterprises. computing" and "space design automation" are
added closely following the hot spots of social
concern and business development needs. A total
of 114 teams were attracted to sign up and 28
award-winning products were finally selected.Create a technical benchmark The operation satisfaction of the competition was
96% effectively incubating innovative projects
◆ Interview with benchmark figures interpret the growth
process of top technical talents from the perspectives of tapping innovative talents and improving the
technology field working style and life and condense the warm atmosphere of innovation of the Company.leading demonstration experience
◆ In 2022 add quarterly GDP Agile Improvement Award to
encourage product updating and innovation breakthrough
Promote daily innovation
◆ Establish a community on the theme of "testing" "agile"
and other quality and efficiency aspects of development TOT (TOP of TOP) on-campus recruitment training plan nurtures creative new force
organise regular exchange events and provide a platform
for experience sharing and mutual learning and progress
◆ Invite advanced experts teams and projects for technical
sharing carry out "public code review" workshop organise
Hackathon brings together innovation teams
agile training camp around the theme of "Innovation from Beijing Xi'an and Shanghai
Iteration" and provide convenient and accessible learning
windows
Deepen learning and exchange Case
◆ Open up technical resources and information sharing
platforms such as talent circle talent think tank wiki and
online learning platform and effectively promote the Hold a building technology innovation
sharing of internal learning resources and entrepreneurship competition and
◆ Set up a special inner source team complete the con- gather industrial innovation driving
struction of 7 inner source mechanisms and 1 developer force
agreement and improve the flow efficiency of internal
technical resources On December 20 2022 the Grand Final of
Glodon Building Technology Innovation and
Entrepreneurship Competition came to a
successful conclusion. With the theme of
"gathering building sparks and creating industrial
Organise industry research summits ecosystem together" this competition aims to
discover and cultivate excellent start-up teams
◆ Organise annual summits on industry research hold a with innovative technology and growth potential
series of events such as hackathon technology open day in the industry jointly create building technology
and TED knowledge sharing and promote full participation industry ecosystem invest or support the rapid
in innovation and creation
◆ Select annual awards such as the Outstanding Case development of excellent building technology
Award for Industry Research and Best Industry Research enterprises and jointly serve the digital
Personnel recognise outstanding individuals and practices innovation and upgrading in the building field.in product research and development and fully leverage
On-the-job system architects continue to inspire innovation internal incentives44 45
Glodon 2022 Environment Social and Governance (ESG) Report LETTER FROM CHAIRMAN ABOUT GLODON ESG MANAGEMENT CORPORATE GOVERNANCE CUSTOMER SUCCESS OPEN AND WIN-WIN SMART ECOSYSTEM BUILDING AND SHARING MISSION APPENDIX
Jointly cultivate talents by Promote learning through competition Case
schools and enterprises ◆ Build a diversified and orderly advanced competitive
Cultivating Digital platform of "school-provincial-national-international" covering 31 provinces autonomous regions and "Digital Transformation is Just in Time" alliance
Through the analysis deconstruction and reconstruction
Building Talents municipalities directly under the Central Government event analysing the need for digital building of the future industrial demand we empower the industry and hold more than 40 provincial events 4 national talents
resources to colleges and universities combine the cutting- events and 2 international events annually covering
edge science and technology and information industry to more than 1100 colleges and universities and more than
On April 12 2022 the first phase of "Digital Transformation
Glodon keeps in mind that professionals are the 80000 teachers and students is Just in Time" forum series jointly organised by Glodon
builders of digital building and the first driving construct new scenes new post capability models and new ◆ "National University BIM Graduation Design Innovation Digital University and Zhongguancun Digital Building Green
force for industrial development actively demands for talent ability carry out systematic construction Competition" has been selected into the "National Development Alliance was held at Glodon Beijing Headquarters.integrates industrial resources provides digital of digital teaching platform around students' actual practical University Subject Competition Ranking" by the China Experts from well-known universities and entrepreneurs in the
Association of Higher Education for two consecutive
building talent cultivation solutions around ability innovation and entrepreneurship ability and cross- industry discussed deeply around the "demand and cultivation of years becoming the only BIM competition in the digital building talents" attracting more than 4000 teachers and
the whole lifecycle of Developers cooperates border integration ability create a complete teaching national university student building competition students from construction colleges and universities and jointly
with ecosystem partners such as government system and form a competitive teaching model. helping the digital transformation of building industry.industry learning and research partners
to provide support for the employment of
college students and the skill improvement
of employees provides high-quality digital Develop teaching products
talents for digital transformation of building
enterprises and accumulates more driving ◆ Develop teaching products to match the training of intelligent
force for the development of the building construction talents. Cover over 100 undergraduate and Develop a talent cultivation systemhigher education institutions give class in over 50 colleges Enable talent growth
industry. and universities and cultivate over 5000 students ◆ Release three systems for talent cultivation (employment standard
◆ To fill the shortage of professional teaching materials We enable the whole lifecycle of Developers' learning train- system course system and comprehensive evaluation system) cover
organise experts from more than 70 universities to develop ing evaluation certification and employment connect 14 occupational areas guide by enterprise needs support the ability
12 intelligent construction series teaching materials the education ecosystem with the industry ecosystem growth of building talents and open up the cultivation path for C-end
effectively match the talent supply end and the demand talents
end realize the integration of vocational education and
Open learning platform professional basic education cultivate and output high- Conduct occupational skill certification
quality and practical talents for the digital field of building
◆ The Glodon digital training platform strongly supports the
digital transformation of teachers' teaching and students' industry and achieve the building life of Developers. ◆ Glodon informatisation Application Skills Certification for Construction Year 2022
practical training. By the end of the reporting period 900 (GIAC) standard has become a reference for many enterprises to
colleges and universities have been registered 8 platform- evaluate talents and set salaries and posts. 1100 GIAC examinations
Provide total
based practical training courses have been provided and are held throughout the year with 103750 candidates participating solution for
274 2771 teachers and 96729 students have accepted the
of which 62182 pass the examination
practical training and teaching services Case ◆ The 1+X Engineering Costing Digital Application Certificate has been
◆ More than 1.47 million users use mobile teaching aids with recognised by the National Credit Bank of Vocational Education as a colleges and universities
30% of the total number of active users taking courses credit value of Certificate Credit Bank which is used as the basis for
effectively helping users to improve their job skills. More colleges and universities to convert student learning outcomes. There Supporting BIM competition of the are 465 national pilot colleges and universities for 1+X Engineering
Provide talent cultivation than 400000 new C-end users are added throughout National Employee Digital Application
the year with the highest monthly active users being Costing Digital Application Certificate and more than 20000 people solutions and professional
consulting services for Technology Skills Competition180000+ have been assessed for digital application certificates
449 In 2022 a national-level event in the direction of "digitisation" - the National Employee Digital
colleges and universities
Jointly cultivate talents Application Technology Skills Competition Establish a talent transfer channel
organised by All-China Federation of Trade ◆ Successfully launch Glodon Building Industry Recruitment Platform
Build an ecosystem platform ◆ Collaborate with Huazhong University of Science and Unions kicked off. As a domestic BIM software Version 1.0 which is dedicated to the accurate matching of building
for school-enterprise Technology to undertake the collaborative education technical support enterprise Glodon has enabled
cooperation with companies and job seekers. There are more than 10000 jobs on project of the Ministry of Education and jointly create all provinces to actively carry out a series of the platform more than 5000 resumes have been perfected and
99 a virtual simulation experimental teaching system under talent selection and enterprise empowerment about 3000 students seeking jobs have been served in the building engineering conditions
colleges and universities training events with BIMMAKE software as the industry◆ Maintain cooperation with more than 1800 colleges and
universities accounting for 90% of construction colleges core helping to hold provincial competitions and
nationwide. Cooperate with 66 colleges and universities to national finals smoothly. During the period from
Cooperate with professional carry out cooperative education projects and jointly carry July to November 2022 it successfully responded
colleges and universities to build out teacher training with 657 construction colleges and to the requirements of more than 20 key regional
89 universities trials and training in China and promoted the
training bases application upsurge of domestic BIM software
from point to area. During the period a total
By the end of 2022 of more than 30 pre-competition trainings are
Carry out organised covering Beijing Shanghai and Jiangsu
69 Cooperate with more than and training nearly 1000 seeded players in BIM applications.
industry-university-research 1800
cooperation projects with higher education institutions Clients to host professional certification competition for 10000 people
colleges and universities and cultivating budgeting talents46 47
Glodon 2022 Environment Social and Governance (ESG) Report LETTER FROM CHAIRMAN ABOUT GLODON ESG MANAGEMENT CORPORATE GOVERNANCE CUSTOMER SUCCESS OPEN AND WIN-WIN SMART ECOSYSTEM BUILDING AND SHARING MISSION APPENDIX
Driving Digital
Upgrading of the
Industry
Glodon has accumulated many years of
experience in digital building services fully
grasped the development trend of the
industry researched and explored the digital
transformation path with various partners
standardised the digital language system of
the industry improved data quality opened up
data island fully released data value shared
excellent practices of digital transformation
joined hands with industry participants to
form a consensus on digital transformation in
the industry and drove the transformation of
improving quality and efficiency in the building
industry.Industry Insight Promote the concept of Case
We focus on the hot topics of industry transformation and digital intelligence
upgrading and continuously output the latest research and Glodon's open platform accelerates digital
Year 2022 We are committed to researching digital transformation insights. We also adhere to standards to lead the way summarise transformation in the building industry
strategies exploring transformation paths sharing best
proven methods for digital transformation of enterprises and
Sign practise of digital transformation and raising industry In 2022 Glodon's open platform made the Company's capabilities promote a standardised healthy and flourishing building industry.
125 awareness disclosing outcomes of digital intelligence used in various building projects known to the public seeking actively working together with all parties in the industry to to accelerate the digitalisation process across the industry.
cooperation projects with More than thirty components are available and a wealth of
local governments explore practical development paths and promoting the teaching materials and template tools are provided so as solve
accelerated transformation and upgrading of the building the problem of difficult learning and questioning for developers.industry. It also provides a privatised environment to further accelerate
Participate in Deepen industry research the digital transformation of state-owned building enterprises.
8 ◆ Release the industry's first "Digital Housing and Construction It has now been deployed in SCEGC Digital Technology Co.
trade associations and Office" White Paper (Building Industry Volume 2022) which Ltd. and it provides a platform and growth engine for SCEGC's
is oriented at the digitalisation of competent departments of Spread the experience of 4 own digital application development capabilities and ecosystem building industry digital intelligence development.alliances ◆ Launch the industry's first "Digital Supply Chain" White Paper
◆ Release Digital Cost Management White Paper for five ◆ Deeply participate in many national conferences. Deeply
consecutive years participate in the Digital China Construction Summit for
◆ Prepare Analysis Report on BIM Application in China Enterprises 5 consecutive years and be invited to host the national
Host and co-organise in Building Industry for 6 consecutive years "Innovation-driven Digital-led - Special Seminar on Digital Case
25 ◆ Release five industry monographs on digital transformation in Transformation of Building Enterprises" in 2022 building ◆ Host the China Digital Building Summit for 13 consecutive
industry summits forums
and conferences years and promote the reshaping of enterprise control and
expansion capabilities by digitalisation GFC standard of Glodon makes full-cycle data
exchange smooth
Participate in In June 2022 Glodon officially released the digital building data Lead the industry development
65 Share outcomes of digital exchange standard (GFC standard) compiled by itself. The data ◆ Participate in the preparation of the first national standard for intelligence commonly used in the field of construction engineering are
forums conferences digital transformation namely Integration of Informatisation and structured and standardised and the data exchange at each
and lectures Industrialisation - Digital Transformation - Reference Model for ◆ Set up sharing channels such as digital building lecture stage of construction engineering is achieved so as to effectively
Value and Effectiveness hall and create a professional communication and learning avoid the "mistakes omissions and conflicts" of projects caused
◆ Participate in the preparation of digital standards in many platform for digital transformation of building industry. by data redundancy large transmission loss and technicians'
Issue provinces and municipalities to standardise data application The overall exposure rate is over 9 million times understanding at each stage and each discipline of digital
16 open data island and unlock data value ◆ Provide free product services and help spread digital tools. building and promote the digital intelligence transformation in ◆ Establish a think tank of digital design experts and employ a total A total of 78928 new users enjoy the free use of Glodon whole lifecycle of the project.
white papers and of 67 industry experts to contribute to the digital transformation BIMMAKE products throughout the year covering 50898
industry reports of the industry companies and 60290 projects48 49
Glodon 2022 Environment Social and Governance (ESG) Report LETTER FROM CHAIRMAN ABOUT GLODON ESG MANAGEMENT CORPORATE GOVERNANCE CUSTOMER SUCCESS OPEN AND WIN-WIN SMART ECOSYSTEM BUILDING AND SHARING MISSION APPENDIX
Practise responsible Enable upstream and Year 2022
procurement downstream of the industry
Building Sustainable 718
We have established a procurement management committee We are committed to improving the operational efficiency suppliers have been reviewed
Supply Chains for the environmental and to oversee the transparent conduct of all types of procurement and risk resilience of the industry's supply chain integrate social risks
operations and to supervise the implementation of all upstream and downstream industrial resources through
Glodon attaches importance to the transfer of improvements. Revise and improve the Group's procurement the digital supply and procurement platform "m2.com"
sustainable development value in the supply management system issue the Procurement Management and solve the painful point of information asymmetry. We
chain and works together with suppliers to System and Supplier Management System ensure fair and lead the way in initiating the establishment of the QCDS 39.1 %
develop responsible procurement and form a equitable procurement and continuously improve the quality comprehensive evaluation standard for building materials
of suppliers meeting
environmental and social
unified value consensus. It plays a full role as of the supplier base. Built a supplier management system suppliers promote the standardisation of the industry's risk management policies of
a platform linking the supply and procurement establish a whole lifecycle management process use digital supply chain and provide driving force to the sustainable
suppliers
parties of the industry maintains an open and means to improve procurement efficiency ensure transparency closure of the supply chain.transparent business environment guides the and traceability and effectively ensure product quality.healthy development of the supply chain of
building industry by means of digitalisation Integrate quality resources in
and standardisation and creates a win-win the industry
efficient and reliable supply ecosystem. ◆ Continuously upgrade the digital supplier base cover 993
categories required for the engineering cycle select more
Responsible access than 100000 high-quality supplier resources and more
than 1 million commodity items. Recommend a total of
◆ From June 2022 incoming suppliers must sign the 188181 suppliers in 2022 an 88% year-on-year increase
Corporate Responsibility Commitment to comply with and help customers improve their procurement efficiency
the SA8000 social responsibility standard by 8 times
◆ Suppliers providing manufacturing services must have ◆ Significantly improve procurement efficiency efficiently
QHSE management system certification and take complete demand matching and support enterprises to
management measures in quality health safety and resume work and production. A total of 4859 buyers post
environment 17956 requests throughout the year and the supplier is
◆ 449 suppliers were included in the supplier base in recommended for each request in 3.8 hours in average
2022 with the supplier review pass rate increased to
92.58%
Establish professional
procurement standard Case
Responsible assessment
◆ Establish QCDS comprehensive evaluation standard for
◆ Establish a risk assessment model for suppliers and set building materials suppliers evaluate suppliers in terms of
health safety and environmental management system quality cost delivery service and other dimensions and Glodon's construction supply chain
certification and environmental qualification certification select high-quality resources and solve the pain points finance risk control model keeps ESG
as important deduction items of assessment of low price winning difficulty in sourcing subjective indicators under review
◆ 1836 suppliers meeting credible and reliable standards evaluation indicators and supplier performance risks in the
by 2022. Glodon's intelligent hardware products are industry In 2022 ESG factors have been incorporated
not subject to any product quality problem throughout ◆ The supplier evaluation standard system is based on the into Glodon's construction supply chain finance
the year and the number of products that have to be principles of objectivity impartiality and non-financial risk control model.The main credit evaluation
withdrawn and recalled for health and safety reasons is nature and links development opportunities for high- system for EPC enterprises focuses on issues
zero quality small and medium-sized suppliers such as production accidents migrant worker
◆ By 2022 the standard has supported the business
management work of more than 300 procurement wages and social reputation and sets up
customers completed the evaluation and certification separate ESG indicators to consider the
Responsible review work of 1000 platform suppliers and more than 60% of performance data of EPC enterprises so as
procurement business has achieved the standardisation of to promote the importance and investment of
◆ Conduct regular environmental and social risk reviews professional abilities ESG capabilities in EPC enterprises through
of suppliers. Conduct online and offline review on financial services. Throughout the year
Year 2022 a monthly basis for key suppliers who work closely 33.3% of prospective EPC customers are not
together. Or conduct supplier review based on projects admitted due to inadequate ESG and a further
and project requirements 12.5% of admitted EPC customers have their
1836 ◆ Judge the potential risks and problems of suppliers credit lines downgraded or frozen due to ESG based on the quantitative review result reports at each
suppliers in total stage control them in real time and take corresponding deduction. As an active practitioner of the
corrective measures for the problematic items. Initiate ESG concept Glodon continues to use market-
the exit mechanism for suppliers who fail to pass the based mechanisms such as access and credit
correction awarding to guide the building industry to pay
◆ In 2022 17 suppliers subject to improvements after attention to and value the ESG concept and
100 review and 39 suppliers subject to cooperation help build a green social credit system. % termination after review. All key supplier resources and
public procurement rate reviewed manufacturing suppliers meet environmental
and social risk management policies of suppliers50 51
Glodon 2022 Environment Social and Governance (ESG) Report LETTER FROM CHAIRMAN ABOUT GLODON ESG MANAGEMENT CORPORATE GOVERNANCE CUSTOMER SUCCESS OPEN AND WIN-WIN SMART ECOSYSTEM BUILDING AND SHARING MISSION APPENDIX
SMART
ECOSYSTEM
Enabling Low Carbon
Transformation
Glodon has taken the initiative to join the action to address global
climate change actively practise the concept of low-carbon
operation explore and carry out enterprise carbon management and
help enterprises to save energy and reduce emissions in a scientific
way. In addition it focuses on enabling the green and low-carbon
transformation of the building industry with digital technology
guides the green and low-carbon development of the whole lifecycle
of the building industry creates green building demonstration
models leads the future development of building products in the
direction of green intelligent and livable promotes the formation of
a green development and lifestyle and makes positive contributions
to the implementation of the carbon peak and carbon neutral targets
and the construction of ecological civilisation.Total greenhouse gas
emission equals to Savings in total water consumption of
3187.27 t 224 t
carbon dioxide equivalent
Direct greenhouse gas
emission equals to Total office paper consumption of
142.67 t 6 t
carbon dioxide equivalent
Indirect greenhouse gas Total natural gas
emission equals to consumption of
SDG Icons 3044.60 t 53000
carbon dioxide equivalent cubic metres
Scope of statistics: Glodon Beijing Headquarters52 53
Glodon 2022 Environment Social and Governance (ESG) Report LETTER FROM CHAIRMAN ABOUT GLODON ESG MANAGEMENT CORPORATE GOVERNANCE CUSTOMER SUCCESS OPEN AND WIN-WIN SMART ECOSYSTEM BUILDING AND SHARING MISSION APPENDIX
Energy use management
Scope of
greenhouse Source Area of use Management measure (emission reduction strategy for scope 1 and scope 2)
Exploring and gas emission We attach great importance to the management of corporate
carrying out energy use and in conjunction with the construction of the
green and energy-saving Glodon (Xi'an) Digital Building Product
enterprise carbon Scope 1 Emission Fuel vehicles of Strengthen the management of vehicle fuel consumption from mobile the Company statistics of the Company choose economic routes as far Development Base we practise and spread the concept of
combustion as possible for driving the vehicle use one vehicle for many management green building. We continuously improve the efficiency of purposes reduce the use of air conditioner carry out regular
maintenance ensure that vehicles run well and reduce fuel energy use in offices and promote energy saving and emission
consumption reduction in enterprises.Glodon continues to pay attention to the
impact of global climate change on the Save energy
building industry and actively carries out the
identification and management of carbon Emission from Boiler and Promote the use of renewable energy use automation ◆ Reduce non-renewable energy consumption reduce
emission sources in production and operation stationary canteen technology and other technologies reduce waste and increase the use of natural gas combustion in heating boilers
combustion areas energy efficiencyso as to develop countermeasures for energy and use solar energy system to provide hot water more frequently and maximise the use of clean energy
saving and emission reduction. It continuously ◆ The property department conducts weekly statistical
improves the efficiency of energy use and supervision of energy consumption data in all areas of
reduces direct and indirect greenhouse gas the building to keep abreast of energy consumption
emissions. It is committed to creating green Fugitive Refrigerant Choose environmentally friendly refrigerants for replacement and installs energy saving and emission reduction
building demonstrations exploring ways to emission escape and regularly check and maintain refrigeration equipment to
systems for air conditioning pumps and fan coils
reduce refrigerant leakage to achieve automatic control and reduce energy
reduce emissions in operational practice consumption
with digital technology and continuously
improving the ability to address climate risks. Save electricity
Scope 2 Production auxiliary Conduct digital upgrading of the power distribution system in ◆ Arrange a sunken courtyard for some basements in
production and the Glodon Building implement precise control and reduce
unnecessary emissions conjunction with the ground landscape provide natural
Indirect non-production light skylights and arrange light harvesting devices
greenhouse departments maximise the use of natural light and reduce the power
gas emission consumption for daily lighting
from ◆ Keep the operation temperature of air conditioner
purchased above 26 degrees Celsius in summer and prohibit the
electricity use of high-power heating equipment in the office
Central heating and Promote investment in renewable energy and prioritise under normal heating conditions in winter; and keep
hot water supply renewable heat the operation temperature of air conditioner faceplate
in the bathroom not higher than 26 degrees Celsius in
summer and 20 degrees Celsius in winter
◆ Post signs of "turn off when leaving" on lights and office
Carbon emission identification equipment turn off the light when leaving during daily
Encourage staff to work green and advocate green travel. The work set the operation time of light and air conditioner Staff
and management Scope 3 Company's nine staff shuttle buses are all new energy vehicles in the dining area of the restaurant and keep them off commuting outside the time range
We have systematically identified the key areas of use for
direct energy consumption (Scope 1) and indirect energy Glodon energy use in 2022
consumption (Scope 2 and Scope 3) in enterprises and have
developed management responses accordingly in an effort Reduce travel by implementing an electronic seal system and
Emission from
to reduce carbon emissions from operational activities. In holding online forums and online meetings Total natural gas business travel consumption
addition we actively promote the reduction of emissions Related
and carbon in the upstream and downstream of the industry indirect 5.3 10000 cubic metres
chain to help the industry's low-carbon transformation. emission along the
supply chain
In 2022 the Company conducted internal accounting of Incorporate carbon reduction targets into supplier management Supply chain such as guidelines and give preference to material suppliers who
greenhouse gas emissions in accordance with the General Total gasoline logistics and distribution practise low carbon concepts consumption
Rules for Calculating Comprehensive Energy Consumption
and the Guidelines for the Preparation of Provincial 9.6 t
Greenhouse Gas Inventory and the total greenhouse
gas emissions from Beijing Headquarters were 3187.27t
carbon dioxide equivalent including direct greenhouse gas Choose a professionally qualified waste disposal agency to Waste enhance waste separation and reduce waste discharge
emissions of 142.67t carbon dioxide equivalent and indirect disposal Total purchased electricity
greenhouse gas emissions of 3044.60t carbon dioxide
10000 kWh
equivalent. 533.86
Scope of statistics: Glodon Beijing Headquarters54 55
Glodon 2022 Environment Social and Governance (ESG) Report LETTER FROM CHAIRMAN ABOUT GLODON ESG MANAGEMENT CORPORATE GOVERNANCE CUSTOMER SUCCESS OPEN AND WIN-WIN SMART ECOSYSTEM BUILDING AND SHARING MISSION APPENDIX
Case Build green value chains Case
together
Glodon (Xi'an) Digital Building Product (emission reduction strategy for scope 3) Reducing carbon emissions from logistics
R&D Base creating green building and implementing electronic contract seal
demonstration We adhere to the concept of green development and focus
on carbon reduction in logistics green procurement online Glodon actively implements the electronic seal
The construction of the Glodon (Xi'an) Digital meetings and encouraging employees to travel green as key system and by the end of August 2022 the
Building R&D Base started in 2019 and took Company has reduced a total of 7265 contracts by
three years to complete with a total investment aspects of energy saving and emission reduction in scope 3 mail involving 29 regions (251 contracts for each
of RMB 22.5 million in environmental protection. strengthen the management of indirect emissions generated region in average). The average completion cycle of
It uses BIM technology and a digital management by the supply chain and work together with partners to sealing on the contract in a single region is reduced
platform throughout design construction and build a green value chain. by 50% compared to the sealing time by mailing
operation and maintenance making the Building to the headquarters improving the efficiency
a "super testing ground" for exploring digital of contract management while greatly reducing
buildings and profound practise of "digital the carbon emission generated in the process of
building". In addition it is also a digital R&D express mailing.building that combines green energy-saving
health and intelligence. Scan the QR code to check
the green energy-saving healthy and smart digital office environment
Case
Building a green procurement platform
and promoting development of green
◆         The        project        adopts        the        IPD        project        management         ◆         Water        for        waterfall        flow        and        plant        irrigation
model         and         implements         data-driven         lean         is         rainwater         recycled         through         'sponge         building materials
Lean construction.         Relying         on         the         integrated         Recycling city'         technology         and         rainwater         can         also
construction Glodon integrates upstream and downstream application        of        digital         construction        platform         of water be         recycled         for        over        80%        of         the        outdoor
process system         and         hardware         and         software         tools         resource landscape industry resources creates industry-wide green
achieve        digitalisation        online        and        intelligence        of         building material whole-chain service and builds a
the        entire        construction        process.        Considering        the         digital and information management platform for
reasonable         loss        value        based        on        the        BIMMAKE         green building materials. Digitally display green
model         the        actual         volume        deviates         from         the
planned        volume        by        -0.41%        so        as        to        maximise         building materials in all aspects at the demand ◆         Roof        PV        power        provides        electricity         for         the
the        reduction        in        resource        use operation        of        the        Building.        Electricity        can        be         end digitally match green building material
Clean stored        by         roof        PV        power         so        as         to        ensure         demands with building materials manufacturers
energy lighting        in        the        Building        all        day        long
use and fully connect the upstream and downstream
◆         On         the         north         side         of         the        Building         a         new         ◆         Adopt         solar         PV         system         solar         hot        water         of operation-assisted construction projects so as
soundproof        glass        curtain        wall        is        used        to        isolate         system         heat         recovery         system        and        noise
Green traffic         noise        while         allowing         the        Building         to         shading        system        realize        transformation        from
to share green building materials data and achieve
space fully        access        natural        light.        The        office        area        faces         energy        use         into        energy        creation        and         from         bilateral demand satisfaction. The green building
planning south        and        receives        warm        sunlight         performance         into         energy         saving         achieve         material service platform covers all certified
◆         Use         intelligent        sunshades         that        open        and        are         self-production         of         building         energy         and         products and supplier data covering 51 building
closed        by        themselves        according        to        the        intensity         realize        energy        saving        and        carbon        reduction material categories 2300 green building material
of        sunlight        balance        the        use        of        natural        light        and
electricity         regulate         indoor         light        and         reduce         companies 3400 green building materials and
electricity        consumption 5700 green building project cues.◆         During         the         operation         process         conduct
practical        application        pilot        of        building        carbon
Low-carbon management         and         carbon        measurement
◆         In        addition        to        regular        outdoor        and        roof        greening         operation products         set         an         advanced         and         reliable
vertical        greening        and        ecological         atrium        are         monitoring intelligent         operation         and        maintenance
Ecological Caseinstalled        indoors        with        over        30        evergreen        plants         platform        which         integrates         the         building
building planted.        In        combination        with        a        green        ecosystem         heating         air         conditioning         and         ventilation
landscape digital         technology         is         used         to         automatically         system        and        building         lighting        system        so        as
balance        the        temperature        and        humidity        of         the         to        realize        the        calculation        of        carbon        emission         Promoting remote working and practising
atrium        keeping        the        office        space        and        outdoor         aggregation         for         the        whole         lifecycle        of         the
environment         in         an         evergreen         state        while         building         green office
increasing        carbon        sink        offset         ◆         By        collecting        equipment        operating        parameters         Glodon takes practical actions to practise the
◆         A        36m        high        and         12m        wide        waterfall         in         the         and         indoor         environmental         parameters
atrium        is        a        natural        humidifier        for        the        Building.         calibrate        the        indoor        environmental        simulation         concept of green office and actively optimizes
The        combination        of        the        spray        system        and        the         model         and        building         energy         consumption         remote cooperative office tools. In 2022 a total of
water        curtain        in        the        atrium        meets        the        landscape         analysis        model        conduct        comparative        analysis         4132 employees have realized remote home office
design        requirement        while        building        the        humidity         between        simulated        data        and        actual        electricity         and a total of 192036 days of remote work saving
environment        required        for        plant        growth        making         consumption        data        and        compare        and        evaluate
the        Building        more        energy        efficient        ecological         them        with        expected        design        values an average of 42.67 days of commuting days per
and        environmentally        friendly person and reducing carbon emissions brought
about by employees' commuting. In addition it
promotes remote communication and exchange
with customers to minimise the carbon emissions
from business travel.56 57
Glodon 2022 Environment Social and Governance (ESG) Report LETTER FROM CHAIRMAN ABOUT GLODON ESG MANAGEMENT CORPORATE GOVERNANCE CUSTOMER SUCCESS OPEN AND WIN-WIN SMART ECOSYSTEM BUILDING AND SHARING MISSION APPENDIX
Resource utilisation Waste Discharge of Glodon in 2022
management
Practising Non-hazardous Hazardous
We continue to strengthen the reduction and greening of waste waste
Eco-friendly Total discharge: Total discharge:resource use and continue to improve water efficiency
Concepts through the establishment of intelligent water saving
176 tonnes 0.04 tonnes
systems and water saving renovation of water infrastructure.At the same time we encourage staff to save office
Domestic waste Waste lightning tube
Glodon actively fulfils its social responsibility paper and reduce the use of packaging materials as far as
for environmental protection focusing possible and promote the whole enterprise to take practical 140.5 tonnes 0 tonnes
on the management and use of water action to practise the green office concept.resources office paper and other resources Kitchen waste
Waste toner
cartridges
to continuously improve the efficiency 34 tonnes tonnes
of resource utilisation. It strengthens the Water resources management 0.03
management of emissions scientifically ◆ Considering the use of siphonic roof for drainage the use Office waste Waste ink
disposes of emissions in compliance with of sponge facilities (green roofs permeable paving sunken cartridges
tonnes
regulations and reduces waste discharge to green areas rain gardens) the collection and reuse of 1.5
minimises the impact of business operations rainwater (grey water tail water condensate water) and the 0.01 tonnes
reuse of non-conventional water resources and establishing
on the environment and natural resources. a smart water saving system
◆ Providing water-saving taps and water-saving tanks in all
bathrooms and establishing a water reuse system. 430
tonnes of recycled water were used in 2022. Scope of statistics: Glodon Beijing Headquarters
◆ Irrigating the greenery using a sprinkler system in the
afternoon or evening when the temperature is low making
plans on the greenery watering according to the weather
forecast and the probability of rainfall on the irrigation day
to avoid rain during or after irrigation in order to save water
Resource consumption management General waste Electronic waste Hazardous waste
Domestic waste kitchen waste Replaced electronic components Bare circuit boards batteries etc.◆ Reducing the use of packaging materials focusing on office and marketing waste paper and electronic equipment and from base stations and server
avoiding excessive packaging of holiday gift boxes and construction waste etc. scrapped equipment such as rooms toner cartridges ink
adopting lightweight and reduced packaging methods to office printers photocopiers fax cartridges fluorescent tubes etc.produce holiday gift boxes machines and calculators from office premises
◆ Promoting the use of reduced and paperless meetings
reducing paper consumption for printing meeting
documents and using biodegradable eco-friendly and
reusable paper to print office documents
Management methods Management methods Management methods
◆         Domestic         waste         is         sorted         ◆         Storage        at        designated        locations         ◆         Sorting        and        storing        the        waste        in
disposed        of         and         transferred         and        disposal        by        waste        material         warehouses        that        meet        pollution
Resource Utilization of Glodon in 2022 Waste discharge to         the         location        designated        by         recyclers        with         qualifications         control         standards         and         clearly        the         sanitation         department;         issued        by         the        environmental         marking        the        waste        with        warning
management kitchen        waste         is        collected        and         protection         department         in         signs
Total consumption of disposed        of        by        entities        qualified         accordance        with         the         relevant         ◆         Selecting        entities        with        appropriate
office paper for         recycling         and         disposal;         management        measures        for        the         qualifications         to        carry        out         the
6 We continue to improve the solid waste management construction        waste         is        required         scrapping        of        fixed        assets        of        the         transfer        and        disposal        of        hazard- tonnes mechanism of the Company revise and improve the solid to        be        cleared        and        disposed        of         Company ous        waste         and         at         the         same
waste management system in strict accordance with the properly        by        the        contractors        in        a         time        completing        the         filing        with
timely        manner         the         environmental         protection
newly revised Law of the People's Republic of China on the ◆         Office         and        marketing        waste         department
Prevention and Control of Environmental Pollution by Solid paper        etc.        are        disposed        of        by
Total consumption of
fresh water Waste classify and manage solid waste generated by the means        of        waste        recycling        and
28474 enterprise promote waste reduction at the source and ensure
confidential         documents         are
tonnes compliant disposal of waste and continue to regulate the destroyed         in         an        eco-friendly        manner
collection storage reuse harmless treatment and transfer
Scope of statistics: Glodon Beijing Headquarters and disposal of solid waste.58 59
Glodon 2022 Environment Social and Governance (ESG) Report LETTER FROM CHAIRMAN ABOUT GLODON ESG MANAGEMENT CORPORATE GOVERNANCE CUSTOMER SUCCESS OPEN AND WIN-WIN SMART ECOSYSTEM BUILDING AND SHARING MISSION APPENDIX
Participating in the development of
standards
Enabling the Green ◆ Participated in the development of the national standard
Guidance on Energy Performance of Construction Contracts
Transformation of edited by the Technology and Industrialisation Development Centre of the Ministry of Housing and Urban-Rural
the Industry Development ◆ Participated in the development of the group standard
Guidelines for Calculating Energy Consumption and
As a digital bui lding platform service Operational Carbon Emissions of Urban Buildings of
the Chinese Society of Urban Planning edited by Tongji
provider Glodon is committed to leveraging University cooperated in the development of core
its professional resources to empower the algorithms based on the standard conducted data
green transformation of the building industry verification in pilot projects and conducted data comparison
works with industry partners to develop and analysis with similar international products and the
R&D results were recognized by industry experts
green building-related standards participates
in research and system development on
topics such as carbon emission measurement Deepening the research on projects
products provides training on topics such as ◆ Participated in the establishment of the National Centre
green building green building materials and of Technology Innovation Digital Construction set up a
green construction provides quality solutions digital building software laboratory and carried out carbon
for the building industry and promotes the integration software projects for green building materials and low carbon buildings
low-carbon transformation of the building ◆ Cooperated with Southeast University to carry out research
industry. on carbon emission evaluation index system and accounting
method for office buildings and the main results have been
delivered
Advancing system development
◆ Set up a research and development team to develop carbon
measurement and evaluation software and monitoring
system for the Xi'an Tower project and conducted business
research and product development and innovation in
carbon management for building materials and supply
chain Case
◆ Developed the urban renewal 3D cloud low carbon
Case management module with the technical support from
Tongji University and cooperated in carbon management Urban 3D Cloud enables urban renewal and leads the green and low carbon
business research and product development development
Being invited to the National Exchange
Conference on Building Environment IIn 2022 Glodon undertook the reconstruction of an old residential area in Jinghu District Wuhu
and Energy Application Technology Case Anhui Province. The project covers a large area some areas cannot be investigated on the
spot and it is difficult to obtain data. Traditional methods such as visiting and investigating the
Glodon has been working in the field of HVAC inside of the community require a lot of manpower and material resources. Glodon applied 3D
design for 25 years forming an integrated HVAC Glodon Building Performance Analysis digital models in the design phase to assist designers in research and design collaboration. With
design solution that integrates calculation modelling Platform helps create a green energy- the rapid establishment of digital models by drones it only took a week to complete the work
and drafting serving over 1000 customers and efficient living environment from data collection to model generation and uploading to the cloud reducing the efficiency
80000 designers in design institutes consulting reduction caused by model transmission not only reducing the risk of modification due to
companies equipment manufacturers and M&E Glodon Building Performance Analysis Platform is one inaccurate grasp of the current conditions improving the implementation of the scheme but
installation companies helping complete the of the main products of Glodon in the digital design also facilitating the improvement of research and survey efficiency improvement of traceability
change of design concept refine design and field. The platform can realise the simulation and of research results effective reduction of manpower and time costs improvement of project
technological innovation of HVAC significantly analysis of light environment wind environment annual renovation efficiency reduction of carbon emissions in the renovation process of the old
improving design efficiency and design quality load and energy consumption of air-conditioning residential area realisation of digital technology-driven urban renewal and promotion of green
also helping create an energy-saving healthy and system for buildings and building groups etc. The and low-carbon development.comfortable living environment and helping achieve main functions include natural room temperature
the national carbon peaking and carbon neutrality calculation calculation of hourly cooling and heating
goals. In September 2022 Glodon was invited load throughout the year of buildings calculation
to attend the 9th National Exchange Conference of whole lifecycle carbon emission calculation of
on Building Environment and Energy Application carbon emission index etc. It adopts authoritative and
Technology and was awarded with the "Special professional calculation core and combines domestic
Contribution Enterprise Award" for the Company's standards and codes to help designers create better
contributions to the low-carbon healthy and high- design solutions and create a green energy-saving
quality development of the building industry. and comfortable living environment.60 61
Glodon 2022 Environment Social and Governance (ESG) Report LETTER FROM CHAIRMAN ABOUT GLODON ESG MANAGEMENT CORPORATE GOVERNANCE CUSTOMER SUCCESS OPEN AND WIN-WIN SMART ECOSYSTEM BUILDING AND SHARING MISSION APPENDIX
Deepening the green concept Case
◆ As a pioneer and practitioner of "digital building"
Building a we are committed to deepening the practice of the "digital building" concept. We aim to use intelligent Smart Guangyang Island realises a new model of intelligent governance of ecosystem
Demonstration interconnected and collaborative architecture to meet the green development and intelligent operation needs Chongqing Smart Guangyang Island is one of the key projects in the construction of ecological civilisation on Guangyang Island. The project will
Green Ecosystem of the entire city be built on a digital foundation of ecological information models to create a smart ecological community promoting deep integration of business ◆ We insist on empowering green buildings with and data for ecological restoration in various scenarios on the entire island. Guided by the new concepts of integration and co-existence of
technology to meet the current trendency and challenges ecosystem and intelligence and green development Glodon has innovatively provided a "smart integrated ecological solution" which supports
in the building industry. We accelerate the development smart methods and establishes new paradigms for conducting scientific ecological planning efficient ecological governance and high-quality
Supported by technological innovation of practical technologies and systems and promote the ecological services. This aims to improve the quality of the ecological environment maintain a healthy ecosystem and promote the harmonious
Glodon is helping to realise scenarios of green dissemination of research and development results. With coexistence between human and nature in a low-carbon way. In 2022 Smart Guangyang Island was included in the Global Sustainable
planning green design green investment new technologies and achievements we help to promote Development Business Case Library: Green and Low-carbon Model Cases and was released during the 20th United Nations Climate Change
green construction green production the transformation and upgrading of the building industry
◆ We provide a complete set of solutions from the Conference at the side event of "China Corner".green circulation green living and green approval planning design to construction and operation
consumption through digital technology of buildings. We promote the overall intelligence of the
str iv ing to bui ld a green low-carbon industry and build the whole lifecycle of green buildings Innovating Building a dynamic Forming an
demonstration sample and exploring a path intelligent
ecosystem evaluation
intelligent
system for ecological towards high-quality development that is theory ecosystem management
"smart+" and "green+" from high carbon to Strengthening technological system health system
low carbon and from pilot to demonstration research and development
through project demonstrations typical case ◆ We build the EIM digital twin platform expand EIM ◆         Build        an        ecological        information        model        (EIM)         ◆         With         the        support        of         the        ecological         indi- ◆         Develop        a        smart        ecological        management
promotion and other means. through the CIM at multiple levels and integrate system        establish        a        multi-object        intelligent         cator        system        collect        the        data        of        ecological         system         and         innovatively         create         a         new
ecological algorithm ecological IoT and ecological ecological         indicator         system         study         operation        building        operation        and        maintenance         model        of        ecological        governance        centered
big data capabilities to provide a digital foundation for ecological        algorithm        models        build        an        EIM         and        ecological         facilities        operation         in         real         around         the         ecological         TCM        hospitals.        digital         twin        platform        support        ecological         time        dynamically        calculate        the        ecosystem         By         introducing        more         than        20        ecological
intelligent governance of ecosystem planning         ecological         governance         and         health        ecological        management        efficiency        and         algorithm        models        in        different        fields        such        as
◆ We establish a smart ecological index system to ecological        service        and        other        applications         ecological        function        index        realize        the        dynamic         mountains        water        forests        fields        and        lakes
guide ecosystem monitoring comprehensively and and        release        the        Research        Report        on        Data         evaluation        of        ecological        health        of        Guangyang         break         through         the        status        quo        of        closed
achieve dynamic evaluation or calculation of ecological Set         of         Intelligent         Ecological         Evaluation         Island         and         carry         out         rapid         diagnosis         ecological         operation         and        management
environment ecological management ecological Indicators        at        Home        and        Abroad        and         the         tracing        and        intelligent        analysis        of        ecological         of        mountains        water         forests         fields        and
function ecological value etc White        Paper        on        Intelligent        Ecosystem        and         environment        problems lakes         innovate        an         integrated        grid-based
◆ We establish a smart ecological management system other        research        results ecological        management        and        care        system
develop a smart ecological management system and for        multiple        ecological        elements        realising        an         algorithm-based        management        drive
innovate a new model of intelligent governance of to         support         efficient        management         and
ecosystem with the ecological TCM hospitals at its sustainable        operation        of        regional        ecosystem
core. This model achieves closed-loop management
of ecological health perception expert diagnosis
and treatment of ecological problems efficient and
intelligent operation and maintenance of ecosystem
and accurate measurement of ecological value
◆ We launch a green finance investment and financing
docking service to help match green product projects
with investors accurately quickly and efficiently and
use digital technology to reduce losses in various stages
of the projects thereby assisting in the construction of
the zero-carbon building industry
Case
The BIM+Smart Construction Site Project is awarded with the Green and Civilized Construction Award
The PPP project of comprehensive improvement of Luxi River water environment is a key project in Chengdu Sichuan Province. The
construction content is divided into the "Luxi River Wastewater Treatment Plant II" and "River Comprehensive Management" projects. After
completion the project will significantly improve the water environment in the Luxi River region and enhance the efficiency of sewage treatment
in the Longquanyi District. As there were multiple participating entities and personnel and it was difficult to coordinate the organisations the
"BIM+Smart Construction Site" was applied to empower the project management comprehensively. This horizontally connected labor quality
safety production technology cost materials and other business data to achieve efficient collaboration. Through dynamic monitoring and
management of the construction environment real-time supervision of water electricity and carbon emission data was achieved and the project
was awarded with the "Green and Civilised Construction Award" by the Chengdu Municipal Housing and Urban-Rural Development Bureau. Note: The image is provided by Chongqing Guangyang Island Green Development Co. Ltd62 63
Glodon 2022 Environment Social and Governance (ESG) Report LETTER FROM CHAIRMAN ABOUT GLODON ESG MANAGEMENT CORPORATE GOVERNANCE CUSTOMER SUCCESS OPEN AND WIN-WIN SMART ECOSYSTEM BUILDING AND SHARING MISSION APPENDIX
BUILDING AND
SHARING
Empowering for a
Better Life
Glodon always pursues the material and spiritual well-being of all
employees with a mission to create a better living and working
environment through technology. We care about employee welfare
and strive to create an equal inclusive and enterprising career
development platform providing a healthy and safe working
environment and promoting the common growth of the Company
and employees. We actively give back to society cooperate with
stakeholders strengthen community investment and construction
in the places we operate and actively carry out community
philanthropy and volunteer services sending warmth to more groups
and striving to realize the people's aspirations for a better life.The total annual
The total number of investment in employee
employees is health security is RMB
10683 10.189 million
with female employees
accounting for
39.26 The live streaming of % psychological counseling empowered over
and minority employees
accounting for 600
5.22 % individuals
The Glodon Family Fund account
has received donations from
Newly employed 3183
2971 individuals with a total donation amount of RMB
persons 1164000
helping
The total training rate 120
for employees is employees in difficulty
SDG Icons with a total of RMB98 % 1160000
The above data are for 202264 65
Glodon 2022 Environment Social and Governance (ESG) Report LETTER FROM CHAIRMAN ABOUT GLODON ESG MANAGEMENT CORPORATE GOVERNANCE CUSTOMER SUCCESS OPEN AND WIN-WIN SMART ECOSYSTEM BUILDING AND SHARING MISSION APPENDIX
Helping employees grow
Gathering the We have formulated annual cadre and talent cultivation plans continued to improve our staff growth resource system
Strength of created a comprehensive and diversified training program
system smoothed out career development paths improved
Employees training expertise and resource investment and provided
intellectual support and talent assurance for our strategic
development.Glodon always respects recognises every
employee and treats every employee well
and is committed to developing a broader
development space through a sound talent Improve talent cultivation system
training system. We adhere to ideological
◆ Implement development plans with different forms and
guidance form a powerful joint force contents for new incumbent and high-potential reserve
with unity and struggle and release the management positions and other positions preliminarily
development vitality of employees to promote form a leadership development system that spans
the sustainable development of the enterprise. from senior to junior to grass-roots cadres focus on
the enhancement of the willingness mental capacity Organisation of the 2022 DDD Cadre Training Camp
intellectual capacity and action capacity of all cadres to
support the Company's sustainable implementation of
its strategy
2022 DOD Cadre Mid-Year Motivation Employee Training of Glodon in 2022
Program
Broaden career development path
◆ Upgrade from summer camp to training camp provide Total percentage of employees trained by gender 98%
◆ Clarify the rules and standard guidelines for the "Stride a Thousand Miles Run into DOD" year-round
construction of professional sequences through external training provide training in the form of thematic speeches
benchmarking studies more than 30 internal executive benchmarking case sharing team seminars outdoor Total percentage of employees trained by gender
interviews and many rounds of decision-making development and other forms to enhance the cadres' sense Unit: %
committee discussions and complete the horizontal of cultural values advocate the practice of "leadership of
optimization vertical channel expansion and moderately the 9th three-year plan" 98
Year 2022 forward-looking sequence settings based on business ◆ A total of 325 people participated offline and nearly 400
strategies people participated online with a satisfaction rate of 92.4% 98
◆ In 2022 10 employees were promoted to senior for the martial arts training. The rate of people completing Male employees Female employees
Total investment in professional technicians and 9 employees to intermediate follow-up training after the camp was 87% and more than
employee training: RMB professional technicians 3400 key employees were covered achieving a significant
30.64 improvement in the organisation's capability Average length of training for employees by gender million Unit: hours/person
Enhance employees' development
capabilities General Manager Training Camp 22.54
Investment in employee 20.62
training per million of ◆ Complete the development and iteration of the content ◆ Offer 5 innovative courses under the "One Mindset"
revenue: RMB of 87 qualification standards in three major channels program on chaos theory provide training for 42 students Male employees Female employees
4676 through framework interpretation and empowerment in the Jinghang Class achieve an overall satisfaction and workshop guidance rating of 9 points and assist mid-to-high-level executives Percentage of employees trained by rank
◆ Glodon launches its qualification management system in systematic thinking on business model innovation and Unit: %
opening up a closed loop of self-driven employee strategic planning
growth from competency benchmarking to gap analysis ◆ Conduct live broadcasts of management courses owned
Length of training 98.19and development of improvement plans (IDPs) and by the Company such as Business Insight and Strategy
per person: releasing a video on the interpretation of job standards Decoding to strengthen the application of BLM model 98.58
21.8 hours produced by experts in each sequence and DSTE tools and methods in enterprises enhance Middle management General managementthe business strategic thinking ability of the 65 general
managers of the Qihang Class and unify the language of
strategic management Average length of training for employees by rank
Unit: hours/person
Investment in training
per person: RMB The Two Hundred High-potential 1082868 Cadres Program of 2022 69.27
Honoured as one of the 16th Beijing Outstanding ◆ Carry out talent reserve of cadres pay attention to the
57
Enterprise in Ideological and Political Work growth of young cadres provide long-term training Senior management
Total length of for middle-level and grass-roots cadres focus on the
employee training: Recognized as a new economic organization and new Company's core business issues through 4 action learning Middle management
215000 social organization in Beijing and honoured as one of training and 2 main courses on ability enhancement with Ordinary employees hours the "Excellent Enterprises with Double Strengths and Six 200 cadres working together to solve the current core
Excellence" by the municipal Party committee business issues and identify key talents66 67
Glodon 2022 Environment Social and Governance (ESG) Report LETTER FROM CHAIRMAN ABOUT GLODON ESG MANAGEMENT CORPORATE GOVERNANCE CUSTOMER SUCCESS OPEN AND WIN-WIN SMART ECOSYSTEM BUILDING AND SHARING MISSION APPENDIX
1000 Grass-roots Cadres 2022 On-campus Recruitment and Number and Composition of
Training Program Development (TOT&EOE Development) Employees of Glodon in 2022 Unit: Headcount
◆ Help over 200 new grass-roots cadres to quickly adapt ◆ Upgrade the campus recruitment culture training and 180- Empowering
to their jobs through the "90 days for new cadres" day training program in all aspects inherit the essence Total number of employees 10683
program with the cadre mentors to answer questions of TOT project with the advantage of the production and
and provide guidance research sequence combine the characteristics of the Employees to Work
◆ Offer off-line courses such as Problem Analysis and solution to create a brand new marketing sequence EOE Nationality of employee
Solution and Agile Coaching as well as online training training program and carefully polish 12 strategic/cultural Happily
camps such as the core five tasks for grassroots courses and 38 professional courses 10403
managers and efficient meeting management to ◆ Provide 4 sessions of cultural training and 5 sessions of Glodon actively advocates the idea of living 280
enhance the front-line management capabilities of professional training for 800 trainees with a total of 726
incumbent cadres mentors and nearly 80 human resources partners helping healthily and working happily establishes Number of Chinese employees
trainees to integrate grow and evaluate in 180 days a just and fair employment management
Number of foreign employees
system provides competitive and humanistic
income and welfare for employees actively
and safeguards their rights and interests. Type of employment
We encourage employees to keep a balance 10683
between work and life care them more to 0
let them feel the warmth of the enterprise
and improve their sense of achievements 151
happiness and safety. In 2022 Employee Full-time Part-time Interns
Career Happiness Index and Sustainable
Engagement Index increased stably in
comparison to 2021. Gender structure and proportion of employees
64894194
60.74%39.26%
Male
Female
Employee Turnover at Glodon in 2022 Unit: % Age structure of employees
3742
Total employee turnover rate 18 % 6829
112
By gender Number of employees under 30
Number of employees aged 30 to 50
20 Number of employees over 50
15
Male Female Post structure of employees
564
Organising the 2022 TOT Campus Recruitment Training Program to nurture creative new force
By nationality 5777
184342
21 Number of management team members
Number of key employees
Chinese Foreign Number of common employees
Case
By age Educational background structure of employees
Campus recruitment introduces diversified talents 30 51
1795
In 2022 Glodon adhered to the concept of "campus recruitment is the future" and launched the Glodon Campus Recruitment 13
Program worldwide organizing more than 200 online and offline recruitment events in over 100 colleges and universities at 9 8042
home and abroad covering a population of over 10000 people and receiving more than 50000 resumes. They recruited 800 Number of employees under 30 795
people with a balanced gender ratio and over 65% of people recruited holding master's degrees or above. It was awarded with 4 Number of employees aged 30 to 50 Doctors Bachelors (including those with double degree)
employer brand awards including "Most Socially Responsible Campus Recruitment Employer of NFuture in 2022" by Nowcoder. Number of employees over 50 Masters Junior college graduates and below68 69
Glodon 2022 Environment Social and Governance (ESG) Report LETTER FROM CHAIRMAN ABOUT GLODON ESG MANAGEMENT CORPORATE GOVERNANCE CUSTOMER SUCCESS OPEN AND WIN-WIN SMART ECOSYSTEM BUILDING AND SHARING MISSION APPENDIX
Safeguarding the rights and Strengthening democratic governance Creating a good working
well-being of employees ◆ Strengthen the democratic construction of trade union environmentconvene the Third Staff Congress elect 132 staff
representatives expand the proportion of grassroots
We strictly abide by the Labour Law of the People's Republic We continue to promote the digitalisation of the enterprise staff representatives and consolidate the collective
of China the Labour Contract Law of the People's Republic bargaining mechanism enabling all employees to achieve digital and remote
of China and relevant laws and regulations promulgated ◆ Timely release information on major strategic work anytime and anywhere. We value the humane care
of the regions where the Company is listed comply with deployments major events issues of common concern for the work-life balance of our employees encourage
relevant international conventions ratified by the Chinese to employees and issues involving the vital interests them to cultivate interests enhance physical fitness and of employees through Glodon's distinctive corporate
government as well as relevant laws and regulations of the culture activities "BOSS SAYS". actively organize various cultural and sports activities. We
places where we conduct business and have established a ◆ Collect employee voices and demands through provide continuous support for employees in need timely
sound talent recruitment and management system firmly the internal forum "N-G Starry Sky" and the annual ensure their well-being and create an efficient healthy
prohibit the employment and use of child labour resist employee happiness survey comfortable and happy work environment for them.all forms of forced and compulsory labour and effectively
safeguard the rights and well-being of employees. At the Digital office
end of 2022 the total number of employees of Glodon
was 10683 with 39.26% female employees and 558 ethnic ◆ Use the "Enterprise WeChat" platform for all employees
minority employees accounting for 5.22%. to conduct digital office work and streamline external
Case customer communicat ion channels to improve
collaboration efficiency both internally and externally
◆ Provide equipment and environment suitable for remote
Insisting on equal employment work ensuring a seamless transition between online Listen to employees through and offline work environments for our employees
◆ Insist on open recruitment fair competition unified "BOSS SAYS"
selection criteria and merit-based recruitment. 2135 In 2022 centered around the theme of
people were recruited in 2022 with 836 freshers Warm and welcoming working atmosphere "contributing to the successful implementation
recruited of the 8th three-year plan" Glodon's executive ◆ Improve the basic supporting facilities of the open leisure
◆ Insist on equal treatment and employment of employees
of different nationalities ethnicities races genders team continued to interpret its strategy and
area in the workplace and introduce a variety of self-service
vending machines to provide office energy supplies
religious beliefs and cultural backgrounds culture and completed four sessions of "BOSS
SAYS" answering a total of 38 questions from ◆ Set up the "Employees' Home" and "Employees' Warm Station" in the office area which are maintained and
key employees and employee representatives.Preventing labour risks managed with special funds allocated by the superior labor The number of viewers throughout the year union
was 10924 with an average satisfaction rate
◆ Formulate sound regulations such as the Employee
Onboarding and Probation Management Rules the Transfer of 98.9% per session. The cumulative content
Management Measures the Management Measures for dissemination reached 15404 times. Diverse cultural and sports activities
Renewal of Labour Contract the Management Measures ◆ Carry out various forms of cultural and sports activities
for Staff Leaving and the Employee Manual with 100% such as the "Golden Autumn Sports Month" singing
of employees signing labour contracts in accordance with red songs during major festivals and organizing sports
Year 2022 the law competitions to inspire the spirit of the employees
◆ Adopt localized management for overseas operations ◆ Establish multiple societies and carry out recruitment
Revenue per strictly follow local labor laws and regulations in activities for 5 societies including basketball football
capita: RMB employment operations formulate non-discriminatory badminton table tennis and running clubs
613300 policies and allow employees to anonymously report any inappropriate behavior
◆ Focus on promoting the employment of local residents Dedication to humanistic care
women and ethnic minorities and strive to increase
employment opportunities in local communities with ◆ Provide maternity leave nursing leave paternity leave and
100% of employees being local residents child-rearing leave and set up breastfeeding rooms in the
Rate of employees workplace for employees during lactation period
taking annual leave:
◆ Provide optional welfare plans to ensure that intending
38.58 Scan to see % Improving compensation and incentive employees can purchase supplementary medical insurance more information for children under 18 on designated platforms to reduce
◆ Continuously improve the compensation and incentive about the 31st session the burden of medical expenses
mechanism forming a compensation system consisting of BOSS SAYS
of a "base compensation package and dynamic
Rate of employees bonus package". The base compensation package Heartwarming assistance
taking maternity leave: mainly consists of annual salary and other short-term
100 incentives which belong to the short-term incentives ◆ Offer festival condolences during major holidays such % category. The dynamic bonus package mainly consists as the Spring Festival and Mid-Autumn Festival. On the
of the G-TUP incentive plan (Glodon Time Unit Plan) International Working Women's Day we provide exclusive
and stock incentives which belong to the medium and flowers nutrition meals and parking spaces for female
long-term incentive categories employees.◆ As of the end of 2022 the restricted stock incentive ◆ Revise the "Family Fund Management Measures" and
Return rate of employees
after parental leave: plan has completed registration for a total of 412 increase the labor union's condolences for employees who
100 incentive recipients with an actual subscription quantity cannot apply for family funds. In 2022 the family fund % of 7.6985 million shares accounting for 0.6462% of the account received a total of 3183 donations worth RMB
current total share capital 1.164 million bringing warmth to 120 employees70 71
Glodon 2022 Environment Social and Governance (ESG) Report LETTER FROM CHAIRMAN ABOUT GLODON ESG MANAGEMENT CORPORATE GOVERNANCE CUSTOMER SUCCESS OPEN AND WIN-WIN SMART ECOSYSTEM BUILDING AND SHARING MISSION APPENDIX
Building a strong safety line Case
Safeguarding the We continue to improve the Company's ability to respond to emergencies continue to improve the emergency response "Think what you want" to build a
Health and Safety mechanism strengthen the stockpiling and deployment of protective barrier together
living materials for employees and firmly build a line of
of Employees Glodon launched four care activities providing defence to safeguard the lives and safety of employees. materials and financial support and giving
special prevention and control guidance to
employees in serious areas such as Xinjiang
Glodon always puts the health and safety of Xi'an Shanghai and Jilin and providing the
its employees first strictly adheres to national special funding of RMB 3.15 million in total.laws regulations and requirements related Strengthening emergency management
to occupational health and safety establishes
◆ Formulate preventive measures and emergency plans
a sound emergency response system and for various types of unexpected safety events such as
strengthens the barrier for safeguarding the natural disasters accidental injuries or sudden accidents
life and health of the employees. Diversified involving employees in the workplace and clarify the
fitness activities and psychological courses are emergency management system and information reporting
offered to safeguard the physical and mental mechanism
◆ By the end of 2022 2 response plans for major public
health of the employees. crisis and disaster events have been formulated and 2 fire
emergency drills have been organised
◆ Improve employees' knowledge and skills in first aid. In Protecting physical and
2022 a professional physician was invited to conduct first
aid training such as cardiopulmonary resuscitation with a mental health of employees
total of 53 participants
We always guard the health of our employees with care
provide healthy catering and psychological counselling
services conduct targeted knowledge seminars and
Providing a safe working environment health check-ups and organise diverse health activities
◆ Carry out regular safety checks on the infrastructure of to protect the health and safety of our employees.the office premises promptly check the safety hazards of
lifts pantry equipment and office electrical equipment and
rectify them in time to prevent safety risks and ensure the
safety of the working environment of employees
Year 2022 Focus on healthy diet
◆ Provide employees with healthy catering services
Number of working days lost
due to work-related injuries: and participate in the "Demonstration Construction
of Malianwa Street Nutritious and Healthy Canteen"
354 project of the Food Department of the National Health
number of working days lost Commission. According to the evaluation by an expert
due to work-related injuries per group the project meets the acceptance criteria for "Dunking Leap" friendly basketball match
million of revenue: nutritious and healthy canteens
0.054
Build a healthy body
The live streaming of psychological ◆ Provide free health checkups every year with the rate of
counseling empowered over employees taking medical examination throughout the
600 year being 100% individuals ◆ Provide a gym in the office building the equipment of
which is regularly maintained and replaced
Organized ◆ Organise healthy running activities according to the
58 BMI values of employees. In 2022 a total of 768 people Total amount of participated in 58 running events with a total mileage
supplementary healthy running activities
medical insurance for with a total mileage of of 48162.51 kilometers
employees: RMB
6.1643 48162.51 km million Provide mental support
◆ Organise a series of positive psychology courses to
Total investment in provide one-to-one counselling to employees in need Total amount of employee
accident insurance: RMB physical examination of ◆ Complete the development and iteration of the "Mind employees: RMB
511700 Power" series of thematic courses and cover over 3.51 600 individuals with live psychological counselling to million enhance employees' sense of well-being Organising first aid training72 73
Glodon 2022 Environment Social and Governance (ESG) Report LETTER FROM CHAIRMAN ABOUT GLODON ESG MANAGEMENT CORPORATE GOVERNANCE CUSTOMER SUCCESS OPEN AND WIN-WIN SMART ECOSYSTEM BUILDING AND SHARING MISSION APPENDIX
Contributing to the Dedicated to
construction of the community social welfare
Building
We fully combine social needs with our own digital advantages We adhere to the traditional Chinese virtue of promoting
Harmonious actively integrate into the construction of smart cities and philanthropy and charity fulfill our corporate social
Community serve the digital transformation of cities. At the same time we responsibility respond to the demands of various sectors of have responded quickly to the needs of our customers while society actively help those in need encourage employees
Relations complying with epidemic prevention requirements and have to participate in various forms of volunteer service activities helped to build "mobile cabin hospitals" in various regions and promote the sustainable development of philanthropy.through digital technology to promote community development.Glodon has always devoted itself to charity
with practical actions continuously improving
community management mechanisms and Case
contributing to the construction of harmonious
community relations through sincere and Educational support
warm philanthropy activities in the areas Chongqing Nan'an District Intelligent
where it operates constantly enhancing the Hub Project - Space-time Information ◆         Actively        support        students        to        enjoy        high-quality        educational
resources        by        donating        to        multiple        educational        foundations
well-being of the people. Platform and        kindergartens         including        Huazhong        University        of
The Chongqing Nan'an District space-time Science        and        Technology        Southeast        University        Tongji
information platform constructed by Glodon University         in        Shanghai        and        Beihang        University        with        a
is an important part of the Nan'an District total        donation        of        RMB        9.4557        million
Intelligent Hub Project. The platform integrates ◆         Launch        philanthropy        live        broadcast        activities        to        care        for
Year 2022 the information model of the whole space the children        of        workers         in         the        building         industry         allowing
whole process and multiple scales of the city both more         than        200        workers        and         their        children         to         feel         the
above and below ground indoor and outdoor care        of        the        society
Total amount of external
donations: RMB in the past at present and in the future builds
18.3361 the integration governance and spatial service
Organising the philanthropy event "Care to the Elderly at the
million Warm Sunset of their Life" for providing smart elderly care and capability of massive data provides spatial analysis safeguarding the safety of the elderly
capability supports the spatial data service calls Warmly helping farmers
of applications such as Smart Nan'an Economic
◆         Collaborate        with        multiple         regional        branches         to         launch
Nan'an Beautiful Nan'an Comfortable Nan'an
Investment in community programs         to         help         farmers         join         hands        with         various        Safe Nan'an and emergency management in
benefit per million of construction         companies         to         launch         the         "A         Tour         to
revenue: RMB Nan'an District and provides unified space-time Guizhou        with        Full        Gratitude"        philanthropy        activity         in
2799 information digital platform for 33 commissions which        each        participating        enterprise        donated        RMB        99         Caseand bureaus laying a solid foundation for the through        purchase        helping        to        promote        the        employment
precipitation and accumulation of urban digital and         income         of         local         residents         by         purchasing         local
assets in Nan'an District. agricultural        products        such        as        Bijie        Hezhang        walnuts        and         Caring for the children of workers in
Tongren        Fanjingshan        mushrooms         the building industry
Number of employees ◆         In         the         2022         targeted         assistance         activity         for         rural
with disabilities: revitalization        carried        out        by        China        University        of        Political         In May 2022 Glodon joined hands with the
104 Case Science        and        Law        we        purchased         relevant        agricultural         Beijing Xingyuan Foundation to launch the products        worth        RMB        127387        from        the        designated        place- philanthropy live broadcast campaign of Glodon
-Horqin        Left        Wing        Middle        Banner        in        Tongliao        City        Inner         521 care for children of workers in the building
Integrating superior resources to Mongolia         to         support         the        national         rural         revitalization         industry "In the Name of Love Help Students
support community elderly care plan        with        practical        actions with Learning" which provided children from
Rate of local employees of services with technology
foreign subsidiaries: disadvantaged families among construction
96 As the aging is getting worse elderly people living workers families with children left behind and % alone become a key group requiring protection in other disadvantaged groups with material support
the community. Traditional elderly care services Resumption of work and production such as daily necessities healthy nutrition
and community service forces alone are unable products school stationery and healthy life care. ◆         Release        a         free        version        of         the        overall         digital         solution
to fully guarantee their well-being and social providing         over         1000         philanthropy         live         broadcasts         The two live broadcasts were watched by a total Participated in over
1000 support is urgently needed. The volunteer team for        Developers        Contractors         consulting         enterprises
of 25403 people with more than 62519 likes
of Glodon together with its partners in the elderly and        Designers         assisting         them         in         resuming        work        and         from caring users raising the philanthropy fund
philanthropy live broadcasts to care technology ecosystem donated safety devices production of RMB 45328.99 in total.assist in the resumption of work and
production of construction companies for elderly protection and provided voluntary
services such as installation explanation patrol
and emergency rescue assistance to more than Scan to read
399 50 elderly people in 10 communities in Haidian Volunteer service more information about the District and Xicheng District. The voluntary charity projects for caring
people participated in volunteer services covered over 100 incidents of abnormal ◆         Join         the        China        Volunteer        Association        and        set        up         the         construction workers
service activities with an average of alarms receiving unanimous recognition from the Glodon        Volunteer        Brigade        responding        to        the        call        of        the
2.08 local        government        and        volunteering        at        many        community         community and elderly people. sites        in        Beijing        for        a        total        of        399        times        contributing        to
hours of volunteer service per person the        building        of        a        harmonious        community
Statistical scope: number of employee volunteers of the Beijing headquarters74 75
Glodon 2022 Environment Social and Governance (ESG) Report LETTER FROM CHAIRMAN ABOUT GLODON ESG MANAGEMENT CORPORATE GOVERNANCE CUSTOMER SUCCESS OPEN AND WIN-WIN SMART ECOSYSTEM BUILDING AND SHARING MISSION APPENDIX
BEING A DIGITAL
ENABLER FOR THE
CONSTRUCTION Valuable from lower to higher
INDUSTRY Industry operators Digital Enabler
Participants
Digitalisation a disruptive growth
force in the internet industry is Industrial entities Digital operation companies of Platform service Application service (leading enterprises) various entities providers providers
changing the traditional industry's
ecosystem. As a digital construction Values Digital technology companies
Developers construction Various software application
platform service provider Glodon of various entities companies... Glodon providers
Digital operation companies
has always been positioned as a
digital enabler providing digital
services for industry operators on
a continuous basis and building a Resources Clients projects suppliers equipment
new ecosystem of the construction funding technology...industry Internet through synergy
and integration. Glodon is not only a Business competence: design production
Capabilities construction management... platform service provider but also an Digital capabilities: application development
application service provider working platform building data utilisation...with industry chain partners to help
transforming and upgrading the Tools Application software and
construction industry. hardware development tools...Developer Designers Contractor Industry Authorities Universities Financial institutions
Management based Improving Improving Improving the digitalisation Deepening the new system Deepening digital risk
planning and data- design quality construction quality of governance and leading of industry-academia- control to crack the
enabled decision- and providing and achieving lean the industry to high research to develop talents financing problems in
making extendable ability project management quality development in digital building construction industry
Intelligent management Accurate modelling throughout BIM+Smart Site Shaping a "Digital Department of A diverse and Digital innovation in
on project site supply the whole project life-cycle and connects all parties Housing and Urban-Rural Development" structured competition construction industry
intelligent decisions for extending the value of design responsible for and achieving "healthy construction platform for innovation chain financial risk
enterprise outcomes manufacturing market and quality projects" talent growth control
With planning as the main line quality as The integrated design and measurement Smart Site achieves real-time compre- "Digital Department of Housing and Urban-Rural Guided by the concept of "developing Glodon's verification model for material
the target and safety as the bottom line technology creates an accurate model hensive supervision and management Development" a systematic digital solution for talents in digital construction" the procurement transactions in the
developers' construction management that connects all aspects of planning of key elements of construction sites housing and urban-rural construction authorities Glodon Digital Construction Talent construction industry provides financial
system uses AIOT and other intelligent programming preliminary design effectively enhancing the operational focusing on innovation of big data platform Development Event System connects institutions with one-stop digital risk
ways to provide management empower- construction drawing design project efficiency of project positions driving graphics platform BIM/CIM and other core industry applications with teaching control service with strong adaptation
ment for developers' engineering management and operation and fine management and efficient decision- technologies builds localized and controllable through competitions linking campus low cost visualization and excellent
business departments in the process maintenance management realises making at the project level and achieving capabilities fully empowers construction and enterprises for students teaching experience which enables more efficient
of planning quality and safety thus accurate control of project costs the information connection among all industry authorit ies to bui ld integrated and industry for schools and jobs assessment and control of financial risks
helping achieve the lean engineering through real-time measurement and responsible parties. government services and big data system and talents for enterprises helping and helps core enterprises' credit to be
management goals of " high efficiency integration of prices and materials and enhances collaborative regulation and scientific parties to interact and jointly build an transmitted more accurately to SMEs.high quality andproduction safety". links the whole life-cycle of "design - decision-making in the construction industry ecosystem of government industry
manufacturing - construction - operation and leads the industry's high-quality growth. academia and research integration.and maintenance".MISSION76 77
Glodon 2022 Environment Social and Governance (ESG) Report LETTER FROM CHAIRMAN ABOUT GLODON ESG MANAGEMENT CORPORATE GOVERNANCE CUSTOMER SUCCESS OPEN AND WIN-WIN SMART ECOSYSTEM BUILDING AND SHARING MISSION APPENDIX
BEING AN INNOVATOR IN KEY Technology supports business Technology drives business
TECHNOLOGIES Case Case
BIMFACE breaks through BIM streaming Glodon's powerful strength in big data
As a high-tech enterprise Glodon always adheres to research and development and technological innovation and loading technology to reach international empowers public resources trading
continues to increase its investment in science and technology in key technology areas so as to maintain its leading advanced level of performance
The Glodon data-driven public resources trading
edge in the industry through continuous major technology breakthroughs. The Company has established an innovative
In 2022 BIMFACE launched the streaming loading platform was successfully selected as a pilot project for
software architecture with intellectual property rights and has taken the advantage of its rich theoretical and practical engine which overcame the industry problem of the development of big data industry by the Ministry
experience to lead the digital transformation and upgrading of the industry gradually realizing that "technology supports large volume BIM model running performance and of Industry and Information Technology in 2022. The
business technology drives business and technology becomes business". effectively solved the bottleneck of loading and platform achieves cross-regional mutual recognition thus
rendering large scenes for users. BIMFACE is used in linking up city and county-level trading platforms and
depth by most business products and serves hundreds promoting the upgrading of governance systems and
of clients in the construction industry including leading capabilities. This platform has landed in more than 30
State-owned enterprises. The more efficient and stable provinces empowering the public resources trading data
Technology BIMFACE provides users with more reliable technical service with an average annual trading of more than RMB
becomes support to enhance their core competitiveness. 20 trillion billions of data processed daily in average and
business 100 billion-level indicators processed daily in average by
the indicator center of the business middleground.Terminals-Edge-Cloud Computing
Technology Technology integration AI technology system meets
supports Big Data drives construction safety demands Proprietary panoramic mobile video AI
business business inspection system satisfies remote project As a proprietary "Terminals-Edge-Cloud Computing" management needs
integration product Glodon AI Hummingbird system
IoT integrates AI+IOT technology and optimizes the AI Glodon's proprietary vSLAM visual real-time location and
technology AI algorithm fully considering the existing characteristics map building technology and panoramic BIM comparison
of construction sites expanding the safety hazard technology collect the data during staff's walking establish
algorithms to 35 categories. Hummingbird System was its trajectory and match the same with the actual map of
BIM/CIM Neutrality on successfully selected as one of the practical cases in the site so as to create a panoramic mobile inspection AI
technology Cloud the Ministry of Industry and Information Technology's + BIM tool-level product thus achieving remote inspection
National AI Innovation and Application Pioneer Zone panoramic synthesis problem synchronization progress
- "One Hundred Smart Scenes" by virtue of its AI review and data retention and providing a set of light-
intelligent safety inspection application scenarios at weight tools for Contractors General Contractors and
construction sites. Owners to reconstruct the panorama combining the virtual
Continuous Consistent and real construction process.sci-tech technical
investment research
Technology becomes business
Case
Glodon's digital design product set builds Glodon's City Information Modeling (CIM)
design Internet platform and ecosystem platform won the world's "first launch and
innovation" honor
The digital road design software launched by Glodon in
2022 is the industry's first integrated road bridge and The CIMCube platform developed by Glodon breaks
tunnel design software supporting highways and urban through the core technology of digitising the full-element
roads. It is a proprietary software from the graphics city information model solving the bottleneck problem of
engine to professional design features landing the spatial engine realising data sharing and circulation among
application of Glodon graphics engine in the design various levels and departments promoting resource sharing
business. The software is built with professional logic and and integration and business collaboration and enhancing
design specifications in line with domestic design habits the government's scientific management intelligent
Glodon BIM equipment Glodon's Digital Building "Key Technology of BIM 3D Glodon's Digital Road and standards achieving professional BIM digital design. decision-making and public services. It helps to ensure
& material management Design Software won Graphics System for Construction Design Software won the
software and other the finalist status for the Industry Internet" project passed Innovation Achievement Through intelligent means of improving efficiency it has high-quality urban construction refined management and
products were selected 2022 China Outstanding the evaluation of scientific and Award at 2022 China improved design efficiency by more than 20% making high-quality development. This platform was awarded the
as new technologies and Industrial Design Award technological achievements International Digital it a faster and more professional BIM design software in honor of "Leading Innovation in the Digital Economy" at the
new products of Beijing in which the rendering engine Economy Expo
Municipality technology reached the comparison with traditional design. 2022 Global Digital Economy Conference.international leading level of
similar technologies
MISSION78 79
Glodon 2022 Environment Social and Governance (ESG) Report LETTER FROM CHAIRMAN ABOUT GLODON ESG MANAGEMENT CORPORATE GOVERNANCE CUSTOMER SUCCESS OPEN AND WIN-WIN SMART ECOSYSTEM BUILDING AND SHARING MISSION APPENDIX
APPENDIX ESG Key Performance
Environmental Performance Social Performance
Performance indicator Sub-indicator Unit Year 2020 Year 2021 Year 2022 Performance indicator Sub-indicator Unit Year 2020 Year 2021 Year 2022
Total greenhouse gas emissions ton CO2e 5519.39 3515.68 3187.27 Total number of employees Headcount 8213 9486 10683
Domestic waste ton 134.96 124.5 140.5 Number of male employees Headcount 4910 5873 6489
Number of female employees Headcount 3303 3613 4194
Kitchen waste ton 63 49.2 34
Number of ethnic minority employees Headcount 457 511 558
Emissions Office waste ton 4.01 3.5 1.5
Employment Number of Chinese employees Headcount 8005 9254 10403
Used lamp tube ton 0.295 0.3 0
Number of foreign employees Headcount 208 232 280
Used toner cartridge ton 0.185 0.25 0.03 Number of people employed during reporting period Headcount 2316 2784 2971
Used ink cartridge ton 0.0115 0.009 0.01 Percentage of employees paying five insurances and one fund % 100 100 100
Total water consumption ton 64861.96 28660 28904 Employment contract coverage % 100 100 100
Water
Total fresh water consumption ton 64441.96 28250 28474 Total employee turnover rate % 19 24 18
resource
Recycled water consumption ton 420 410 430 Male employee turnover rate % 20 25 20
Female employee turnover rate % 18 21 15
Total office paper consumption ton 29.5 14.3 6
Turnover rate of employees under 30 % 27 32 30
Resource Total purchased electricity 10000 kWh 595.98 525.46 533.86 Turnover rate of employees aged 30 to 50 % 12 18 13
utilization Total natural gas consumption 10000 m3 7.0 4.9 5.3
Turnover rate of employees over 50 % 14 11 9
Gasoline consumption ton 16 8.45 9.6 Chinese employee turnover rate % 19 24 18
Foreign employee turnover rate % 37 29 21
Employee
Total ratio of trained employees % 62.8 93 98
development
Ratio of male employees trained % 63.2 93 98
Ratio of female employees trained % 62.1 93 98
Ratio of middle management trained % 78 80 98.19
Economic Performance Ratio of general managers trained % 80 82 98.58
Average length of training for male employees Hour/person 36.92 26.7 22.54
Performance indicator Sub-indicator Unit Year 2020 Year 2021 Year 2022
Average length of training for female employees Hour/person 38.99 25.5 20.62
Total assets RMB 100 million 95.47 100.68 115.45
Average length of training for senior management Hour/person 106 112 108
Operating Total operating income RMB 100 million 40.05 56.19 65.91 Average length of training for middle management Hour/person 81 83 69.72
performance Total profit RMB 100 million 4.10 7.49 10.78 Number of fire drills Times 2 2 2
Asset-liability ratio % 31.31 37.69 41.09 Number of participants in fire drill Person-time 1300 1200 1500
Number of patents applied for Nr. 127 210 155 Occupational physical examination rate % 100 100 100
Number of patents granted Nr. 94 18 29 Annual leave rate of employees % 37.35 38.28 38.58
Health and Number of days of maternity leave Day 31003 36474 46974Number of registered software copyrights Nr. 87 80 281
R&D and safety Rate of maternity leave % 100 100 100
Number of registered trademarks Nr. 65 168 78
innovation Number of deaths due to work-related injuries Headcount 0 1 1
Total R&D investment RMB 100 million 13.39 16.26 18.58
Rate of deaths due to work-related injuries % 0 0.01 0.009
Percentage of R&D investment in operating income % 33.93 29.23 28.36 Number of work-related deaths for three consecutive years Headcount 0 1 1
Ratio of R&D personnel to company staff % 40.05 41.46 40.61 Number of working days lost due to work-related injuries Day 0 64 354
Number of products to be withdrawn and recalled for Piece 0 0 0 Number of people receiving donations to family fund health and safety reasons account Person-time 3648 3942 3183
Employee care
Product Average quality pass rate of sold products % 100 100 100 Total amount of donations to family fund RMB 10000 110.59 138.50 116.40
liability Product satisfaction survey result Point 88 87.6 87.5 Number of employees in need of support Person-time 94 108 120
Community Person-time of employee volunteering Person-time 213 357 399Complaint response rate
(user evaluation resolution rate) % 100 100 100 contribution Total social charitable donations RMB 10000 577.39 817.31 1833.6180 81
Glodon 2022 Environment Social and Governance (ESG) Report LETTER FROM CHAIRMAN ABOUT GLODON ESG MANAGEMENT CORPORATE GOVERNANCE CUSTOMER SUCCESS OPEN AND WIN-WIN SMART ECOSYSTEM BUILDING AND SHARING MISSION APPENDIX
ESG Experts’ Comments Terms and Definitions
The 2022 Environmental Social and Governance (ESG) Report 3. The report is presented in an easy-to-read manner and
of Glodon Company Limited is the 4th report on corporate ESG provides an information window for stakeholders to understand "8th three-year"
It refers to the eighth three-year strategic plan covering the planning period from 2020 to 2022
information disclosure. It presents a comprehensive picture the Company's practices. The report uses vector illustrations strategic plan
of the Company's actions and performance in promoting for layout design vividly reflecting the characteristic elements
sustainable development in 2022 and good communication with of the Company and giving readers a pleasing visual sense.th
stakeholders. Focusing on both qualitative and quantitative expressions and "9 three-year" It refers to the ninth three-year strategic plan covering the planning period from 2023 to 2025
quantitative ESG performance the text displays the sustainable strategic plan
1. The report fully displays the features and highlights of the development practices of the Company in a rich and clear
year's work. With the theme of "Empowering Digital China" way with the support of typical cases photos and extended Digital architecture It refers to an industry strategy of leading industrial transformation and upgrading by using BIM and
the report reflects that in the new era of digital transformation interpretation via QR codes under each topic. In addition the information technologies such as cloud computing big data internet of things mobile internet and artificial
Glodon is leveraging its resources of professional advantages report as a whole is plain and easy to understand in expression intelligence. It combines advanced lean construction theories and methods integrates people process data
technology and business systems realizes the digitization online and intelligence of the whole process whole
and helping sustainable development with digital and intelligent and converts professional industrial terms into social expressions elements and all parties involved in construction builds a new platform ecosystem for projects enterprises
technologies. The body of the report focuses on specific through "Terms and Definitions" so as to improve its readability and industries thus promoting industrial upgrading represented by new design new construction and new
practices and performance in clients industry environment and diversify its content of communication.operation and maintenance and realizing the industrial goal of making every project a success
society and other stakeholders fully reflecting the continuity
of the main framework of the Company's reporting and Glodon has attached importance to ESG management and has Digital Design Drive the integration of design and engineering data digitally establish an integrated collaborative design
management stability. conducted rich practices to share the value of development work mode for the whole design elements whole process and all parties involved support the pre-simulation
of construction and operation and maintenance scenarios in the design stage create a fully digital sample
with stakeholders. Glodon is expected to continue to leverage and carry out integrated delivery so as to improve design efficiency enhance project collaboration expand
2. The report covers a comprehensive range of ESG topics and its professional strengths and uphold its position as a digital enterprise business and improve industry supervision and ultimately empower the digital transformation and
contains substantive content. Glodon has accurately identified enabler to empower the sustainable development of the upgrading of the design industry and make every project a success
and responded to the key ESG topics of the year. The report economic and social environment.fully discloses the research subjects number of questionnaires BIM Building information modeling (BIM) refers to the establishment of a building model based on the
assessment and analysis results of substantive ESG topics and information data of a building project and simulation of the real information of the building through digital
information
thereby systematically disclosing ESG information. Product
responsibility information security and privacy protection
intellectual property protection supply chain management and SaaS Software-as-a-service (SaaS) refers to an innovative software application model. The manufacturer deploys the
application software on the server uniformly and the customer can order the required application software service
other important ESG topics in the industry at the social level are according to the actual demand pay the manufacturer according to the ordered service and time and receive
actively disclosed. Identification of environmental risk factors Secretary General of China Industrial Enterprise Social Responsibility Research Think Tank the related service. The price of SaaS application software is typically "all-inclusive" price which includes the usual
environmental management and response and enabling low- application license fee software maintenance fee and technical support fee and the price is consolidated into an Director of Corporate Social Responsibility Promotion annual/monthly rental fee per user
carbon transformation in the industry at the environmental level Center of China Federation of Industrial Economics
are mainly disclosed in the form of featured practices such as Vice President of Chinese Institute of
building a green building material service platform developing Business Administration PaaS Platform-as-a-service (PaaS) refers to a cloud computing model. The PaaS company provides the environment for
Expert of Drafting Group for National application development or provides some applications and the user develops some or all applications on his/her carbon accounting products building a smart Guangyang Island Corporate Social Responsibility Standards own without the need of considering the cost complexity and inflexibility caused by building and maintaining the
and typical demonstration projects of green buildings including platform locally. The customer may pay a fixed fee to provide the specified number of resources to the specified
the self-built and self-operated Xi'an Building which reflects the Wang Xiaoguang number of users or pay only for the resources used as per the "pay-per-use" pricing model
Company's active response to the national "dual carbon" target
strategy and participation in the response to global climate AI Artificial intelligence (AI) refers to a new technical science that studies and develops theories methods
change. technologies and application systems for simulating extending and expanding human intelligence
Whole life cycle of It refers to the whole life-cycle of construction project from project approval to completion operation
the Project and obsolescence. It usually includes the feasibility decision stage design stage bidding (trading or procurement) stage construction stage operation and maintenance stage and dismantling stage
DCMM The Data Management Capability Maturity Assessment Model (DCMM) refers to a comprehensive framework
that integrates standards management methodologies and assessment models. DCMM classifies the data
management capability maturity into five levels as follows from low to high: Initial (Level 1) Managed (Level 2)
Robust (Level 3) Quantitative (Level 4) and Optimised (Level 5). Different levels represent different levels of
enterprise data management and application maturity
ITSS Information Technology Service Standards (ITSS) refers to a library of systematic and comprehensive IT
service standards it comprehensively regulates IT service products and their compositions and guides the
implementation of standardised and trusted IT services82
Glodon 2022 Environment Social and Governance (ESG) Report
Readers’ Feedback
Dear readers
Hello!
Thank you very much for reading the Environment Social and Governance (ESG) Report 2022 of Glodon Company
Limited. We value your feedback on ESG management practice and information disclosure of Glodon. Your comments
and advices are valuable to us as we continue to promote ESG management and practice. Looking forward to your
kindly reply!
Choice questions (please tick the box)
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□ Government regulator □ Customer/Client □ Employee □ Academic/research institution
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Tel: 86-10-56403000
Company website: www.glodon.com
Mailing address: Glodon Information Mansion Building 13 East
Area No. 10 Xibeiwang Road East Haidian District Beijing
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