纳思达:2022年环境、社会及治理（ESG）报告（英文版）

About This Report 03 01 Responsible G治overnance and Steady and Fa理r-
Chairman’s Statement 05 reaching Development
About Ninestar 07
Regulation of Corporate Governance 21
Achievements in 2022 09
Strengthening Risk Control 24
Honors and Awards 11
Business Ethics and Anti-Corruption 25
ESG G治o理vernance 13
02 Ingenuity in 03 Green Intelligent Technology Creates Manufacturing Leads to
Excellence a Wonderful Future
Spare No Efforts to 31 Environmental Management System 49
Create the Best Quality
Green Products with Full Lifecycle 49
Innovation Drives High- 36 Management
quality Development
Green Operation 57
Always Holding 41
Customers-Oriented04 Make Joint Efforts Working together for a for a Brilliant Life 05 Resilient Ecosystem
Guarantee of Employees’ 65 Creating Responsible8 1Supply Chain 81
Rights and Interests
Promoting Industry D8e9velopment 89
Facilitation of Career Growth 70
Protection of Health and Safety 73
Care about Employees 76
06 Caring about Society while Bringing forth
Goodness and Beauty
Giving Back to Society 93 93 Appendix I Key Performance 97
Indicators of 2022 ESG Report
Community Inclusion 96 96
Appendix II Content Index of 100
Global Reporting Initiative (GRI)
Standards
Feedback Form 1052022 Environmental Social and Governance (ESG) Report
About This Report
This Report is the second Environmental Social and Governance (ESG) Report (hereinafter referred to as "ESG Report"
or "the Report") released by Ninestar Corporation (hereinafter referred to as "Ninestar" "We" or "the Company". It mainly
discloses Ninestar’s ESG ideas important progress and performance in 2022.Basis of Preparation
This Report is prepared mainly according to the GRI Sustainable Development Report Standards (GRI Standards)
issued by the Global Reporting Initiative (hereinafter referred to as "GRI") the Shenzhen Stock Exchange’s Social
Responsibility Guide for Listed Companies issued by the Shenzhen Stock Exchange and other relevant standards.Time Range
Unless otherwise specified this Report covers the period from January 1 2022 to December 31 2022 and
includes Ninestar and its subsidiaries.Unless otherwise specified the amounts involved in this Report are denominated in CNY.Addressing and Representation
For ease of expression "Ninestar" "the Company" and "We" mentioned in the report all refer to "Ninestar
Corporation" and its subsidiaries listed in the table below.Name of subsidiaries Shortened Form
Zhuhai Pantum Electronics Co. Ltd. and its subsidiaries Pantum Electronics
Zhuhai Pantum Smart Manufacturing Technology Co. Ltd. Pantum Smart Manufacturing
Lexmark International Inc. and its subsidiaries Lexmark International
Ninestar Corporation Zhuhai Branch Lexmark Consumables Business Unit
Zhuhai Ninestar Information Technology Co. Ltd. Ninestar Information Technology
Geehy Microelectronics Inc. and its subsidiaries Geehy Microelectronics
Static Control Components Inc. and its subsidiaries SCC
Zhuhai National Resources & Jingjie Pringting Technology Co. Ltd.and its subsidiaries Ink-Tank
Topjet Technology Co. Ltd. and its subsidiaries Topjet
Zhongshan Sanrun Printing Consumables Co. Ltd. Sanrun
Zhuhai Kingway Image Tech Co. Ltd. Kingway
Zhuhai Ninestar Lyman Tech Co. Ltd. Lyman
Zhuhai Lianchuang Smart Manufacturing Technology Co. Ltd. Lianchuang Smart Manufacturing
03About This Report
Data Source
All the data used in this Report is from the Company’s official documents relevant reports and statistical reports.Availability of this Report
This Report is prepared in both Chinese and English versions. In case there is any discrepancy between them the
Chinese version shall prevail.You can view and download the electronic version of the Report at the website of the Shenzhen Stock Exchange
(www.szse.cn) and the Company’s website (www.ninestargroup.com).Feedback
Should you have any questions or feedback on this Report and contents hereof please contact us by:
Address: No.3883 Zhuhai Avenue Xiangzhou District Zhuhai City
Tel: +86(0)756-326-5238
Fax: +86(0)756-326-5238
Email: sec@ggimage.com
042022 Environmental Social and Governance (ESG) Report
Chairman’s Statement
2022 marks the 22nd anniversary of Ninestar’s establishment. In a world with momentous changes unseen in a century we
remain steadfast in the mission to "to fulfill our social responsibilities to provide exceptional service for our customers to help
realize the dreams of our employees to create value for our shareholders" scrupulously follow the sustainable development
goals of the United Nations and comprehensively implement new development concepts. Meanwhile we continue to spare
no efforts and strive for innovative development. We push forward unswervingly the ship of sustainable development through
challenging waves with pioneering courage and by staying true to the original aspiration and fulfilling corporate responsibilities.Innovation-driven As the world’s fourth largest laser printer manufacturer a leading player in the global
excellence general consumables industry and an excellent integrated circuit design enterprise
we hold fast to the original aspiration of independent innovation continue to build
an echelon of R&D technical and professional talents brave the wind and waves
and chase dreams under the vision of "To become the eminent high-tech service
provider in the printer industry. To build a globally renowned trusted brand". Driven by
innovation continuously Geehy Microelectronics won the "Award for Chinese Chips
Special Achievements from 2006 to 2022" as well as the "Annual Product with a Major
Breakthrough in Innovation" and the "Product with Excellent Technical Innovation"
honors for its products in 2022. In the meantime we insist on the strict product quality
management throughout the lifecycle and maximize the values created for our
customers with excellent products and services by capitalizing on the leading core
technological strengths and the sustainable R&D ability.Responsibilities
brighten up the Integrating the idea of sustainable development into our business operation we
future put into practice the concept of "green printing" proactively address global climate change and make utmost efforts to produce first-rate green products. Apart from that
we take effective measures for energy conservation and emission reduction promote
the low-carbon transition and reduce the environmental effect of R&D design
procurement production logistics recycling and other stages of a lifecycle in a bid to
achieve a virtuous cycle for enterprise development and environmental development.We won the "Award for Contribution to the Green Sustainable Development" on the
International Green Zero-Carbon Festival 2022 recognizing our efforts and reinforcing
our confidence in our green low-carbon development path.Adhering to people-oriented we fully respect and guarantee employees’ rights and
interests uphold the principle of employment equity and provide a perfect training
mechanism and fair development opportunities for our employees thus to create a
healthy and safe working environment a democratic communication and feedback
mechanism and a competitive compensation and welfare system for every employee.With the strong sense of responsibility and mission for our country and nation we
always take the active fulfillment of corporate social responsibilities as our long-term
strategy proactively carry out charity programs to assist medical services assist
impoverished students protect environment etc. by leveraging on our professional
advantages and superior resources and contribute our efforts to the promotion of
effective connection between the consolidation and expansion of poverty alleviation
achievements and the rural revitalization. We work together with all sectors of society
and make due contributions to social development.In 2022 on behalf of Ninestar Group I confirmed to "Ninestar Angel Care Program" of
Chinese Red Cross Foundation the donation of CNY20 million (CNY10 million of which
was donated in 2022 with the remainder to be appropriated by installments) to support
patients suffering from serious diseases health intervention education assistance
environmental protection and other relevant charity programs so that the program
which was established in 2007 could provide support to more people in need.
05Chairman’s Statement
Joint efforts for Sticking to integrity in management and scrupulously abiding by business
development ethics we have built a sustainable development and management system
keep improving the corporate governance structure and make efforts to
reduce business risks while constantly strengthening communication with
stakeholders to ensure the sustainable corporate development. In 2022
we set up the Environmental Social and Governance (ESG) Committee
under the Board of Directors and released our commitment to sustainable
development further enhancing our sustainable development.Suppliers are an indispensable part of our sustainable development. In
accordance with the core values of "loyalty truth-seeking innovation and being
win-win" we fulfill the Philosophy of sustainable development throughout the
supply chain management process reinforce the green procurement and the
labor management and conduct review assessment and training of suppliers
on a regular basis empowering the upstream and downstream industry with
our own practices to build a responsible supply chain. In 2022 we released
the Due Diligence Policy for a Responsible Mineral Resources Supply Chain
with a view to sharing responsibility with the industry.Bidding farewell to the extraordinary 2022 year 2023 is full of hope. Born
to be focused to create excellence we will bear our missions in mind and
work with stakeholders to untiringly strive and move forward for sustainable
economic social and environmental development.Chairman
Wang Dongying
062022 Environmental Social and Governance (ESG) Report
About Ninestar
Company Profile
Ninestar Corporation is one of the top 500 listed
companies in China and a constituent of the CSI
300 Index. Focusing on the printing and imaging
industry for 22 years the Company has become the
world’s fourth largest laser printer manufacturer and
an excellent integrated circuit design enterprise in
the industry. In FY2022 the Company’s revenue was
CNY25.855 billion. We have achieved full coverage of Employees worldwide R&D personnel accounts for
the printing industry chain with presence in more than
150 countries and regions around the world owning
several renowned brands in many industries such Over 22336 20.55%
as "Lexmark (利盟 )" "Pantum (奔图 )" "G&G (格之
格 )" "Geehy (极海微 )" "Static Control (SCC史丹迪 )"
among others.The Company highly values technological innovation
and patent development. We have 22336 employees
worldwide 20.55% of whom are R&D staff. Our
technological products include laser printers and
original supporting consumables printer master chips
printing consumables chips printer core components Independent R&D patents Invention patents
general micro control units (hereinafter referred to as
"MCU") general printing consumables among others
with 5618 independent R&D patents of which 3570 5618 3570
are invention patents.For more information about the Company’s business operation and
financial condition please refer to Ninestar’s 2022 Annual Report:
https://en.ninestargroup.com/investor-esg.html
07关于本公司
About Ninestar
About Ninestar Ninestar’s Industrial Layout
Laser printers
Integrated circuit
chips
General printing
consumables
Company Culture
We uphold the corporate mission "to fulfill our social responsibilities to provide exceptional service for our customers to
help realize the dreams of our employees to create value for our shareholders". With the aspiration to serve the country
with industry development our founders established the Company and they believe that "only when the Company
adheres to a strong sense of responsibility and mission for the country and the nation will it achieve broad and robust
success and create a great brand". Therefore while providing high-quality products and services the Company actively
participates in social welfare and environmental protection activities. In 2007 we established the "Ninestar Angel Care
Program" (formerly Ninestar Angel Love Fund) to assist underprivileged children suffering from leukemia. Meanwhile
Ninestar had partnered with SEE Conservation Ecological Association to serve the cause of "green technology
extending life for the earth".Our vision is "To become the eminent high-tech service provider in the printer industry. To build a globally renowned
trusted brand". The Company upholds its core values of "loyalty truth-seeking innovation and being win-win". As its
business expanded from compatible consumables and printers to integrated circuit chips and beyond Ninestar has
grown into a unique dynamic and innovative technology services company.Core Values
abide by laws and regulations be
honest and dedicated to work adhere to innovate boldly keep exploring new Loyalty Innovation
professional ethics and be loyal to the possibilities and seek development
Company’s business through innovation
Truth- be an honest person work practically share difficulties and success together
seeking pursue substantial results and make Win-win and recognize "competition before
achievements winning awards"
082022 Environmental Social and Governance (ESG) Report
Achievements in 2022
Responsibility Indicators
Economic indicators
Operating revenue Net profit attributable to Taxes paid
shareholders of the parent company
25.855 Billion Billion1.863 Billion 1.192
Social indicators
Total number of employees Total number of employees trained Total employee training duration
22336 11869 94717 Hours
Total duration of occupational Total investment in employee Total investment in social
health and safety training training assistance
23759 Hours 5.76 Million 10.1849 Million
09Achievements in 2022
Environmental indicators
Total water usage Ton
404637.35 Ton
Total greenhouse gas (GHG) emissions
(including Scope 1 and Scope 2)
22113.93 tCO2e
Overall energy consumption intensity
0.008553 tCO2e/CNY10000 revenue
Overall energy consumption
4877.90 tce
GHG emission intensity
0.001887 tce/CNY10000 revenue
102022 Environmental Social and Governance (ESG) Report
Honors and Awards
Ninestar won Ninestar won
Golden Bull Award Award for Public Company
for Investor Relations Board Office Excellent
Management Practice
China Securities Journal China Association for
Public Companies
Ninestar was ranked among Ninestar won
the China Top 500 Private the first "Zhuhai Charity
Manufacturing Enterprises in Award" for the Most Caring
2022 Charitable Donation
Enterprise
All-China Federation of Zhuhai Civil Affairs Bureau
Industry and Commerce (CFIC)
11Honors and Awards
Honors and Awards
Ninestar won Ninestar won
the 2022 Green Sustainable
Development Contribution the title of "Green Leading
Award Enterprise"
International Green China Environmental United
Zero-carbon Festival Certification Center (CEC)
Lexmark International G&G won
received
EcoVadis Sustainability the Outstanding Awareness
Platinum rating Campaign Award
EcoVadis RT Media
122022 Environmental Social and Governance (ESG) Report
ESG Governance
ESG Management
ESG Concept
Ninestar has always upheld the enterprise mission "to fulfill our social responsibilities to provide exceptional service for our
customers to help realize the dreams of our employees to create value for our shareholders" continues to strive for sustainable
development and incorporates it into enterprise sustainable development on all fronts. We are committed to integrating the
sustainable development idea into various aspects such as the products environment employees partners and social impacts
throughout all business segments. Moreover we devote ourselves to developing sustainable development management systems
and continuously strengthen the communication with the stakeholders ensuring sustainable operation and development of the
Company from top to bottom and from the inside to outside.The sustainable development is an integral part of the long-term development of the Company and the Company constantly
improves the ESG governance structure perfects the review and decision-making process of ESG matters standardizes the
management and implementation of ESG issues of each department and optimizes ESG information integration. In addition
the Company persists in enhancing the communication with the stakeholders creates long-term value for stakeholders and
ensures the sustainable development of the Company.ESG Management Structure
The Board of Directors of the Company has set up the fifth committee consisting of six directors - environmental social and
governance (ESG) committee in December 2022 on the basis of original Strategy Committee Remuneration and Evaluation
Committee Audit Committee and Nomination Committee so as to enhance the management ability of the Company in
environmental social and governance aspects and promote the sustainable level of the Company. The committee is mainly
responsible for formulating the Company’s sustainable development goals and development plans monitoring the operation
of the sustainable development systems of each business sector and providing suggestions and solutions in terms of the
sustainable development performance. In the meanwhile the Company set up an environmental social and governance (ESG)
project team to be responsible for arrangement planning implementation and supervision of ESG department of the Company.ESG governance Composition of the
bodies body’s members Division of responsibilities
Research and formulate the ESG strategic planning management
structure systems strategies and detailed implementation rules
Chairman/ etc. of the Company ensuring the continuous execution and
Director implementation of the Company’s ESG
Be responsible for and satisfy the needs of the ESG-topics-related
resources allocation including human resources financial and natural
resources
Independent Be responsible for formulating the key performance indicators of
ESG Committee directors the Company’s ESG. Propose evaluation suggestions based on the
(at least two) results of executing management’s sustainable development affairs
and the actual situation of the performance goals
Review the ESG-related disclosed documents including but not
limited to Annual ESG Reports
Focus on the ESG-related risks of the Company and put forward the
All directors corresponding strategies
Check the implementation of the above items
Manage other affairs authorized by the Board of Directors
13ESG Governance
ESG governance Composition of the
bodies body’s members Division of responsibilities
Arrange the preparation of ESG Report
Be responsible for formulating the ESG development
strategies
Team leader Be responsible for formulating the ESG development goals
of ESG project and monitor the achievement of the goals
team- Director Adjust the Company’s resources to support ESG
and Executive
Senior Vice Review and approve the ESG-related policy documents
president Review and approve annual ESG working plans and
Wang Yonghua implementation programs
Regularly report the ESG-related significant events to the
Board of Directors
Review and approve other ESG-related significant events of
the Company
Develop policy documents related to ESG management
systems and specify the management and control duties of
the ESG information process
Develop ESG annual working plans phased targets and
implementation plans
Deputy team Arrange the employees for ESG work
leader of
ESG project team ESG project - Plan the special tasks such as work governance information
Leader of each disclosure media’s relations brand management and social
business unit welfare required for ESG development
Supervise the implementation progress of ESG work
Regularly identify trace and全 r体es董ea事rch external changing
trend of the ESG policy. Organize and conduct internal
publicity training
Regularly report to the team leader of ESG project
Record collect and submit the ESG-related information
Engage in preparing and reviewing the ESG report and give
a timely reply to the questionnaires from the rating agency
Implement phased programs. Complete special tasks of
Members of ESG development
ESG project Regularly follow up on the progress of ESG work. Identify
team assess and report the ESG-related risks
Organize and implement the daily management jobs such as
ESG-related research training communication and publicity
Be responsible for promoting the ideas and measures
beneficial to the Company’s ESG in daily work
142022 Environmental Social and Governance (ESG) Report
Stakeholder Communication and Engagement
The Company always devotes itself to the mutual communication with stakeholders. We protect the stakeholder’s
right to know and the right to participate by establishing an effective communication mechanism. While increasing
the stakeholders’ awareness and recognition of us we integrate their expectations and concerns into the operational
management and practices of the enterprise. We also enhance the trust and cooperation between the stakeholders
and us. During the report period 55 General Meetings of shareholders Board of Directors Supervisory Committee and
professional committee meetings of the Company were held in total 251 proposals were reviewed all over the year.The Company openly disclosed eight investigations on the investor and over 395 investment agencies engaged in the
investigation online and offline. The number of the investors engaging in the investigations reached more than 1000.The Company accepted over 10 investigations by investment agencies. A total of seven seller agencies were contacted
closely in the whole year including Orient Securities Soochow Securities Essence Securities CICC Securities CITIC
Securities Huatai Securities and Guosheng Securities etc.，and a total of 67 research reports and commentaries werepublished.Category of Demands and Certain communication
stakeholders expectations and response methods
* Implementation of macro * Strictly abide by the laws and regulations of each
policies place where we operate
* Employment promotion * Conduct integrity management and pay taxes in
* Lawful and compliant accordance with the law
operation * Participate in the policy and plan research and
formulation
Government and * Enterprise’s sustainable
regulators development * Accept supervision and assessment
* Lean management and sustainable development
* Continuous value creation * Comply with relevant laws and regulations
* Prevention of operation risks * Hold general meetings of shareholders
* Protection of shareholders’ * Regularly disclose operating and financial
rights and interests information
* Good information disclosure * Regular and daily communication with investors
Investors * Corruption-free business * Strengthen the compliance and internal control
environment system
* Protection of basic rights * Establish a fair and just remuneration system
and interests of employees * Care about special employees
* Employee care * Strengthen the construction of occupational
* Occupational health and health and safety management system
safety * Establish a long-term talent training mechanism
* Employee training and
Employees occupational development * Conduct employee satisfaction surveys
15ESG Governance
Category of Demands and Certain communication
stakeholders expectations and response methods
* Information security and * Strengthen the information security and
privacy protection privacy protection measures
* High-quality products and * Develop the quality management system
services and smooth service network
* Localized products and * Keep consumer feedback channels open
services * Conduct the product satisfaction survey
and feedback
Consumers
* Cultivate the local market and continue
the technological innovation
* Open fair and just procurement * Establish fair and transparent
* Insist on integrity management procurement principles and processes
* Advocate the responsible supply chain
* Long-term and stable
cooperation * Carry out ESG management of supply chain
* Support the supplier growth * Carry out regular communication with
Suppliers and training of suppliers
* Win-win cooperation * Expand cooperation and exchange
* High-quality products and channels
services
* Keep product and service feedback
channels open
* Abide by business ethics * Strictly comply with laws and regulations
of each place where we operate
Distributors * Strict review and certification
* Conduct cooperation * Strengthen the industry-university-
* Responsible products research project cooperation
* Product optimization and * Provide support to teaching in
innovation universities
* Business ethics and anti- * Enhance the product innovation
corruption consciousness
Partners * Keep regular or irregular communication
* Response to public opinions * Strengthen the public opinion monitoring
* Information publication * Maintain communication with the media
Media
* Strengthen the * Keep the communication channels
communication and exchange open
* Support the public welfare * Organize social welfare activities and
volunteer activities
Social public
162022 Environmental Social and Governance (ESG) Report
Identification and Analysis of Material Issues
Identification and Analysis of Material Issues
In accordance with GRI Sustainable Development Report Standards and MSCI-ESG rating we identified the material
ESG issues of Ninestar for this year taking into account the Company’s business model the industry development trend
national policy guidance and the peers’ situation.In 2022 the operational business and sustainable development management system of this year had no significant
changes. Accordingly taking into account various material issues assessment standards and actual business and daily
operational situation of 2022 based on GRI Standards and with reference to MSCI-ESG Rating and by benchmarking
against peer standards in the printer industry we reviewed and assessed ESG material issues of 2021 after which we
decided to continue to use the analysis results of the material issues of 2021 as a basis for preparing the Report and
disclosed them as a focus in the Report.
1 Identification of issues
Based on the original investigation on the stakeholders in combination with Company’s products services
and business operation information referring to GRI Standards MSCI-ESG Rating Indicators Sustainable
Development Goals of the United Nations and suggestions from external institutions and taking into account
the excellent peer sustainability reports we have identified 14 material issues in three major categories of
environment society and governance.
2 Investigation of stakeholders
To convey sustainable development progress of Ninestar to external stakeholders in a timely and accurate
manner we renewed the material issues library according to the stakeholder’s investigation basis adopted in
2021 GRI Standards MSCI-ESG Rating Indicators and peers' practices etc. We formed and clarified points of
concern from the capital market information library. At the same time we identified and determined the material
issues concerned in printer industry and how stakeholders respond when benchmarking the sustainable
development report of the excellent national and international peers.
3 Importance analysis
Based on the score of different key issues given by stakeholders we ranked the ESG issues from two
dimensions of "importance to the Company" and "importance to stakeholders" and drew up a matrix of material
issues.
17ESG Governance
Material Issue Matrix
Issue
concern Rank Category Issues Issue concern Rank Category Issues
1 Social Employees’ rights and interests and diverse equality 8 Environmental Waste management
2 Social Occupational health and safety 9 Social Responsible supply chain management
3 Governance Business ethics and anti-corruption 10 Environmental Green product
Moderately
Highly important issues
important 4 Social Responsible product 11 Environmental Water resource
issues management
5 Social Privacy and information security 12 Environmental Energy management
6 Social Human capital development 13 Environmental Response to climate change
7 Governance Corporate governance and risk Generally management important issues 14 Social Social welfare
Very high
Environmental
issues
Social issues Occupational health and safety
Governance Employees’ rights and interests and diverse equality
issues Information security and privacy
Corporate governance and risk management protection
Responsible products Business ethics and anti-corruption
Employee training and
Responsible supply chain management development
Waste management
Water resource management
Green products
Response to climate change
Energy management
Public service and charity
High Very high
Importance to enterprise
18
Importance to stakeholders2022 Environmental Social and Governance (ESG) Report
01
Responsible Governance and Steady
and Far-reaching Development
Business ethics and anti-corruption
Material issues
Corporate governance and risk management
Indicators in the chapter
Response to SDGs Indicators Response to GRI Indicators
GRI 2: 9-10 12-14 16 22 29
GRI 205
GRI 206
Ninestar is committed to creating an enterprise with compliant
and good-faith operation. We focus on business ethics integrity
and anti-corruption development and continue to improve the
corporate governance systems. Besides we also strengthen our
risk management abilities to maintain a long-term stable and
healthy development.
19Responsible Governance and Steady and Far-reaching Development
202022 Environmental Social and Governance (ESG) Report
Regulation of Corporate Governance
Focus on Corporate Governance
Ninestar attaches importance to the regulation of corporate governance strictly follows Company Law of the People’s
Republic of China Securities Law of the People’s Republic of China Regulations on Corporate Governance of Listed
Companies Stock Listing Rules of the Shenzhen Stock Exchange Guidance of Shenzhen Stock Exchange No. 1 for the
Application of Self-Regulation Rules for Listed Companies - Standardized Operation of Main Board Listed Companies
and relevant regulations of regulatory authorities such as the CSRC and effectively implements the Articles of Associa-
tion Rules of Procedure for General Meeting of Shareholders and other internal systems so as to continuously improve
the governance structure of the Company perfect the internal control system actively regulate the operation of the Com-
pany strive to reduce risks and ensure the effective operation of the corporate governance structure.The Company has set up the Strategy
Committee Remuneration and Evaluation
Committee Audit Committee Nomination
Committee and Environment Society and
Governance (ESG) Committee under the
Board of Directors. Each professional
committee performs its own duties fulfills
its responsibilities carefully and cooper- The Company held
ates with each other to fully ensure the 11 meetings 8 general meetings
rationality and efficiency of operation 14 meetings of the of Supervisory of shareholders in
decision-making. During the Reporting Board of Directors Committee total
Period the Company held 14 meetings
of the Board of Directors 11 meetings of
Supervisory Committee and eight general
meetings of shareholders in total.General Meeting of Shareholders
Supervisory Committe
Board of Directors
Strategy Committee Nomination Committee Audit Committee
Remuneration and
Evaluation Committee Environment Society and Governance(ESG) Committee
21Responsible Governance and Steady and Far-reaching Development
Compliant and Good-Faith Operation
As a corporate citizen abiding by laws and regulations Ninestar holds the opinion that compliance and discipline is a
prerequisite for the development of the Company. We always keep our duties and obligations in mind as well as adhere
to fair trade and management with integrity. Through continuous improvement of the corporate compliance management
systems we promote the compliance management and good-faith operation practically so as to convey the concept of
enterprise management compliance to all walks of life.Basis of compliance system
The Company strictly abides by Company Law of the People’s Republic of China Securities Law of the People’s
Republic of China and other laws regulations and regulatory requirements and has established and strictly implements
compliance management systems including the Corporate Governance Long-Effective Mechanism and Internal
Management System Contract Management System Intellectual Property Rights Management System and Social
Responsibility System so as to consolidate the system foundation for enterprise management according to law.Compliance management mechanism
Ninestar has established the compliance management system from top to bottom. The Legal Management Department
of the headquarters coordinates the legal compliance management of the Company. The legal departments at different
levels strictly control the high-risk business areas in the process of enterprise operation in combination with operation
management practice carry out targeted compliance risk management actively participate in the compliance audit
guidance and supervision in such aspects as contract management intellectual property rights risk management and
data compliance management. To build an effective compliance management mechanism the Company will also
conduct compliance audit regularly and carry out compliance risk management in advance. In 2022 the Company
conducted compliance reviews on product packaging publicity materials and rules and regulations etc. And the
corresponding rectification measures were taken for the identified risks.Compliance information disclosure
Ninestar adheres to the concept of transparent and open information and strictly
abides by relevant laws regulations and regulatory requirements. During the
Reporting Period we carefully performed the information disclosure obligation and
ensured the truthfulness accuracy completeness and timeliness of information We issued 242 regular
disclosure without false records misleading statements or major omissions to announcements and interim
fully guarantee the compliance of information disclosure. In 2022 we issued 242 announcements in total
regular announcements and interim announcements in total.Compliance training culture
In 2022 Ninestar held multiple compliance training sessions and law publicity
activities provided courses such as classic case interpretation important laws
and regulations and important concepts interpretation for employees and carried
out labor employment training and information compliance training in the practical Ninestar carried out
operation process of research and development comprehensively at multiple
levels. We deeply strengthened the cultural concept of compliance and good 6 compliance training
faith strengthened the compliance awareness of all employees standardized and sessions
promoted the legal and compliant operation of enterprises at different levels.During the Reporting Period Ninestar carried out six compliance training sessions with
about Enterprise Compliance and Data and Personal Information Compliance in 564
total with 564 person-times. person-times
222022 Environmental Social and Governance (ESG) Report
Focus on the Board Diversity
Ninestar highly values the diversity of board members. We fully consider diversified factors to appoint the members of the board
including but not limited to gender age specialty experience culture and educational background. As of December 31 2022
Ninestar has nine board members including three independent directors. Nine directors have rich industry experience and two
directors are experts of finance management with professional financial risk management background.Profile of Board members of Ninestar Corporation in 2022
Number of the
Indepen- boards of listed
dent Commencement Expiration date of companies where Key capabilities / Name director or Age date of employment employment the director served focus areas
not (including Ninestar)
Wang Strategy development /
Dongying No 57 October 17 2014 September 14 2025 1 corporate governance / talent development
Zeng
Yangyun No 59 June 15 2022 September 14 2025 1
Corporate operation /
technical consulting
Kong No 57 January 11 2022 September 14 2025 1 Corporate operation / Dezhu business management
Wang No 53 September 15 2022 September 14 2025 1 Public relations / Yonghua financial management
Zhang
Jianzhou No 56 September 9 2014 September 14 2025 1 Corporate operation
Meng
Qingyi No 34 May 18 2022 September 14 2025 1 Strategy consulting
Tang Financial management
Tianyun Yes 63 August 27 2019 September 14 2025 2 / risk management
Xiao
Yongping Yes 57 September 9 2021 September 14 2025 3
Legal consulting /risk
management
Wang Yes 58 September 9 2021 September 14 2025 1 Artificial intelligence Guoyou and automation
Protection of the Rights and Interests of Minority Shareholders
Ninestar fully respects the rights and interests of all shareholders and attaches particular importance to safeguarding the equal
status enjoyed by minority shareholders. In accordance with the Articles of Association and Rules of Procedure for General
Meeting of Shareholders the Company ensures the truthfulness accuracy completeness and timeliness of information
disclosure and discloses relevant information via specified channels so as to safeguard the legitimate rights and interests of
corporate shareholders especially minority shareholders.In addition we also publish an announcement according to the relevant information disclosure requirements of the stock
exchange before convening a general meeting to disclose the matters to be deliberated at the meeting as well as the date
and venue of the meeting. The general meeting adopts a method of on-site voting and online voting in combination to ensure
that all shareholders can fully exercise their rights. Meanwhile it discloses the results of separate vote counting from minority
shareholders in the announcement of resolutions of the general meeting for relevant proposals involving separate vote counting
from minority shareholders to fully reflect the opinions of minority shareholders. Ninestar also strengthens the communication
with investors and keeps the communication channels open by telephone consulting receiving the visiting investors and
roadshows to fully respect and protect the rights and interests of minority shareholders.
23Responsible Governance and Steady and Far-reaching Development
Strengthening Risk Control
Ninestar attaches importance to the corporate risk management has set up internal audit departments to check and
supervise the establishment and implementation of internal control systems in the Company. Besides the internal audit
department regularly reports to the Audit Committee and is responsible to the Audit Committee. We continue to optimize
our management processes improve our management systems and enhance our risk control capabilities and levels
through standardized management regular assessments special governance and multi-level trainings.Standardized management
Ninestar has developed various standardized management systems applicable to Ninestar and each holding
subsidiary shareholding subsidiaries and branches with significant impacts according to Venture Investment
Management System and Internal Audit System; Ninestar continues to improve the "corporate business unit
operation evaluation risk map" based on the cases and special audit projects.Regular evaluation
Ninestar carries out overall risk evaluation of the Company annually and develops risk response measures; the
Audit Committee quarterly reviews the relevant work of internal audit in the Company and makes a report to the
Board of Directors.Specialized governance
Ninestar establishes a special communication and handling mechanism for major matters major business
segments and major holding subsidiaries carries out special risk management and implements off-office audit
and integrity audit.Muti-level trainings
Ninestar carries out risk control trainings for all functional departments of the headquarters and relevant
departments of the subsidiaries at different levels.Case Carry out risk control training and improve the risk prevention
and control awareness of the business employees
In October 2022 Ninestar carried out a risk prevention and control training for relevant business employees
of the Company. The training was mainly "A brief analysis of project risk control and contract-signing
knowledge". 100 people engaged in the training in total for which the risk prevention and control awareness
of the business employees of the Company was raised effectively.Surrounding the Company’s operation and control Ninestar has established annual internal control audit plans guided
by the risks and annually conducted operation management and specialized internal control audit on each branch and
subsidiary. The business operation evaluation risk map and risk lists were drawn and the audit reports were output
simultaneously. In 2022 we mainly focused on the risk of the inventory management costs control from which we
found that the inventory of certain units increased and procurement costs of materials were higher. After the internal
audit department made corresponding tips for the risks each business department determined tackling measures and
developed supervision mechanisms and control measures in terms of inventory and purchase costs so as to actively
respond to the risks. In 2022 the Company implemented 18 internal control audits and reflected 24 problems which
positively promoted and followed up on the rectification as well as prevented the risks effectively.
242022 Environmental Social and Governance (ESG) Report
Business Ethics and Anti-Corruption
Management mechanism
Ninestar upholds the corporate values of "loyalty truth-seeking innovation and being win-win" strictly abides by
Company Law of the People’s Republic of China Anti-Monopoly Law of the People’s Republic of China and the Interim
Provisions on Banning Commercial Bribery issued by the State Administration for Industry and Commerce as well as
other laws and regulations related to construction of integrity. It has established Employee Integrity and Self-discipline
Regulations Procurement Management Regulations Supplier Management Regulations and other internal systems for
all the employees and suppliers. It also abides by the Business Social Compliance Initiative (BSCI) Code of Conduct and
is committed to maintaining the highest standards of business ethics conducts in all aspects of business operations.Business ethics management structure
The Audit Committee under the Board of Directors is responsible for supervising and managing the promotion of the
corporate business ethics and the anti-fraud control. The Company has set up internal audit departments. The internal
audit team is responsible for supervising the development of the Company’s business ethics assisting in improving the
anti-fraud mechanisms and identifying the key areas key links and main content for the anti-fraud effort. And it reports
to the Audit Committee quarterly.Business ethics management mechanism
Ninestar strictly observes the Anti-Monopoly Law of the People’s Republic of China the Interim Provisions on Banning
Commercial Bribery and other laws and regulations abides by business ethics builds a clean and honest corporate
culture and adopts an attitude of "zero tolerance" towards any form of corruption behaviors. We take the initiative to
observe BSCI Code of Conduct and don’t engage in any corruption extortion or any form of bribery. Ninestar prohibits
employees from accepting any commission donation and sponsorship in the Company’s operation activities prohibits
any employee from making facilitation payments to accelerate or ensure the normal government actions and also
prohibits any form of political donations or any form of donation or sponsorship towards organizations supporting illegal
activities or violating international conventions organizations supporting terrorist activities or organizations with religious
gender or other discrimination.
25Responsible Governance and Steady and Far-reaching Development
Regular Regularly conduct anti-corruption audits on procurement-related business for
implementation key business departments and subordinate enterprises each year.Conducted ethics standards audits 18 times in 2022 on key posts in all
Key focus branches and subsidiaries of operation places such as procurement research
and development and engineering through the Company’s IT management
system; conduct off-office audit and implement integrity audit at the same time.For employees we require all employees to abide by
Employee Integrity and Self-discipline Regulations;
for all suppliers we have formulated Agreements on
Abiding by Business Ethics. In addition to requiring
Muti- all suppliers to sign the agreements we also require
dimensional suppliers to prepare a policy system related to In 2022 we achieved
coverage business ethics and anti-corruption to guarantee
honest cooperation. The relevant agreements will be 100% signing
filed and managed in the filing system by the Office rate of integrity
of the Chairman after being entered into. In 2022 we agreements
achieved 100% signing rate of integrity agreements.Actively conduct various integrity culture
construction activit ies organize and
conduct special training related to anti-
Specialized corruption and business ethics promotion
training for all the regular employees including special training
the management special posts and 10
ordinary employees. In 2022 10 special related to anti-corruption
training related to anti-corruption and and business ethics
business ethics promotion were held for all promotion were held for
employees in total. all employees in total.To standardize the occupational codes of all employees especially the directors supervisors middle and senior
management employees in key positions we set up a work style of integrity diligence and dedication to work. In 2022
the Company has formulated Ninestar Anti-bribery and Anti-Corruption Management System applicable to Ninestar and
employees of each subsidiary branch and publicly published it on the website of the Company. We also have formulated
detailed regulations and policy requirements for the duty classification management regulations penalty mechanisms
including anti-bribery anti-corruption reporting management and whistleblower protection etc. to further standardize the
values and behaviors in terms of the compliant operation business ethics and social responsibilities of the Company. In
addition the regulations were established for enhancing the management of anti-corruption and preventing behaviors
harmful to the Company and the shareholders’ benefits. The system clarified the anti-corruption duties of the Board of
Directors management human resources department and internal audit department and further improved the internal
control management mechanisms. The Company will treat the employees violating the systems according to Article 13
of Awards and Penalties System for Employees’ Behaviors. In the meanwhile the Company opened a reporting channel
via email. Anyone is encouraged to report the conducts suspicious of violating or having violated the system and strictly
obey the codes of conducts of integrity and self-discipline.
262022 Environmental Social and Governance (ESG) Report
Be responsible for urging the management to build an anti-bribery anti-corruption and
anti-fraud cultural environment. Establish and improve the internal control systems
Board of including anti-fraud system;
Directors
The Audit Committee will guide and monitor the anti-bribery anti-corruption and anti-
fraud work.Be responsible for building improving and effectively implementing internal control
to decrease the bribery corruption and fraud behaviors and adopt proper and valid
Management remedies for bribery corruption and fraud behaviors;
Receive supervision by the Audit Committee and Board of Directors
Human
resources Human resources department and internal control department are the standing bodies
department for anti-bribery anti-corruption and anti-fraud work of the Company and are responsible
and internal for the implementation of the anti-bribery anti-corruption and anti-fraud work of the
control Company and its subsidiaries.department
The Company also actively conducts business ethics and anti-corruption trainings for employees when well managing its
own systems construction. With case teaching online teaching excellent enterprise communication and other methods
a centralized lecture is conducted for key positions quarterly with topics covering multiple aspects such as why we need
honesty in work how to achieve honesty in work common situations of corporate corruption and corruption that harms
others and harms oneself. The lecture enhanced employees’ integrity awareness and made them always keep in mind
the company’s integrity system to prevent corruption from occurring. In 2022 no lawsuits filed for corruption in Ninestar
happened.
2022 annual key performance
This year Average training
person-times
10 duration was 500 anti-corruption trainings
hours were trained
were held in total 10
27Responsible Governance and Steady and Far-reaching Development
Reporting System
Reporting channels
Aiming to create an honest enterprise culture atmosphere the Company encourages the real-name reporting of
violations and suspected violations of integrity and self-discipline in accordance with Ninestar Anti-Corruption
Management System. After the case is established with the reporting clues by the human resources department the
reporters will be given rewards.Ninestar has set up a standardized reporting management
process and public reporting channels sufficiently respects
and guarantees the smoothness of the reporting channels.The audit team of planning department is responsible for
the management of report processing makes a timely Confirmation
record and reports it to the superior after receiving the of the results
report information establishes and implements the Completion of the
standardized reporting handling process. investigation and filing
Issuance of the
investigation report
Investigation
Confirmation of the
report information
Initial review of the
report information
Report
information Ninestar’s reporting handling process
Reporter protection
The Company newly formulated and disclosed the Ninestar Public channels of anti-corruption reporting
Anti-bribery and Anti-Corruption Management Systems on
the official website. The Company undertakes that it will
fully protect the reporter’s personal information and the
legal rights to protect the reporter from being framed and Fax: (0756) 8539856
retaliated. We require that the name company department
position and contact etc. of the whistleblower or the reporter Hotline: (0756) 6258010
can be only used when we investigate and get evidence from Contact: Li Chen
the whistleblower or the reporter or inform the whistleblower
or the reporter of the handling results. It is not allowed to Email address for reporting: lisa.li@ggimage.com
use in any other situation and it is particularly prohibited to
disclose to the respondent or the person being reported. For
the acts infringing the reporter’s legal rights and interests the
Company will impose dismissal termination of employment
or other means. And any violation of the law will be subject
to transfer to the judicial authority for legal treatment.
282022 Environmental Social and Governance (ESG) Report
02
本报告期内 Ingenuity in Technology
随州、榆林光伏项目累计开展4次 Creates Excellence
共计43人次参与反贪污主题培训，未发现任何违反相关法律法规的情况Material issues Responsible products
Privacy and information security
Indicators in the chapter
Response to SDGs Indicators Response to GRI Indicators
GRI 416
GRI 418
Ninestar always upholds the core values of "loyalty truth-
seeking innovation and being win-win" to ensure the product
safety and quality. We are devoted to "becoming a leading
technology service company in printing industry and building
a globally renowned brand" by innovating and promoting the
high-quality development and providing the clients with sincere
and professional service.
29Ingenuity in Technology Creates Excellence
302022 Environmental Social and Governance (ESG) Report
Spare No Efforts to Create the Best Quality
Quality Management System
Ninestar strictly observes the Product Quality Law of the People’s Republic of China and other related laws and regulations
as well as national standards such as the Quality Control System (GB/T 19001-2016). The Company has formulated several
internal documents such as the Quality Environment Occupational Health and Safety Management Handbook and Total Quality
Management System. Each subsidiary has further formulated internal quality management systems such as Product Mass
Production Quality Management Procedure Product Inspection Specification Laser Product Inspection Specification and Quality
Accident Classification according to the actual situations. The systems stipulate the product quality control process in the trial
production inspection and mass production stage to ensure the consistence and stableness of the product and fully promote the
quality management ability of the Company.Product quality safety documents of Pantum Smart Manufacturing
Management
scope Document title
Quality management
system System management manual
Procurement and supplier Recognition and management Supervision and management Management regulations on
quality management regulations on Production Part regulations on supplier quality supplier 4M1E change
Approval Process (PPAP)
Control procedures for Supplier quality management procedures (hereinafter referred
Production management production process to as HSF Management Procedures)
Management regulations on the process 4M1E change
Product environmental
management Product environmental management specifications
Management regulations Management regulations on Process failure mode and effect
Quality inspection on process inspection incoming materials inspection analysis management procedures
Management regulations Management regulations on Management regulations on final
on routine inspection confirmation inspection inspection
Certified product
management Management regulations on certified product’s consistence
Unqualified product Control procedures for unqualified and corrective prevention measures
management
Case Pantum Electronics continues to improve the quality management systems
In 2022 Pantum Electronics continued to improve the quality management systems increased the maturity of the
new product introduction process management and significantly shortened the cycle time of the stable product
quality; the Company set up the evaluation rules for the benchmark line bodies conducted benchmark line body
flow evaluation activity and organized the employees to learn and promote the excellent on-site management
experience; the Company continuously carried out the Quality Month activity empowered the organization
quality awareness improved the ability and consolidated the basic management of the organization. It conducted
special failure mode and effects analysis and reliability verification (including failure detection test and stress limit
identification test) for new technologies processes and parts. Also Pantum Electronics identified and improved
the weakness of the product in advance studied and updated reliability tests/verification standards and improved
the reliability quality of new products based on the reliability test objectives and market failure cases. Through
improving the quality management system we have successfully achieved a 20% increase in the pass rate
of incoming batches of parts and components in inspection a 30% reduction in the defect rate (PPM value of
defective products) among millions of core parts and components on-line a 20% reduction in the dead-on arrival
rate (DOA) and a 20% reduction in the in-warranty failure rate our quality and safety capabilities have been
effectively improved.
1 Man Machine Material Method Environment
31Ingenuity in Technology Creates Excellence
Quality management certification
Ninestar gained quality management certification in each business and the subsidiaries all gained the ISO 9001 quality
management system certificate. In integrated circuit business Geehy Microelectronics passed ISO 26262 function security
management system certification EU Electromagnetic Compatibility (CE-EMC) certification Restriction of the Use of
Certain Hazardous Substances in Electrical and Electronic Equipment Directive (RoHS) (hereinafter referred to as "RoHS")
Registration Evaluation Authorization and Restriction of Chemicals (REACH) (hereinafter referred to as "REACH") and the
relevant hazardous substances were tested as qualified. In addition Geehy Microelectronics passed new AEC-Q100 vehicle
gauge reliability verification IEC 60730 IEC 60335 certification and international safety standard CE certification this year. In
the printer business Pantum Electronics’ laser printer products have passed product certifications related to electrical safety
electromagnetic compatibility (EMC) and energy efficiency in 42 countries and regions. Ninestar Information Technology has
passed STMC certification IECQ certification and a Laboratory Accreditation Certificate from the China National Accreditation
Service for Conformity Assessment (CNAS). Being the only company in the consumables industry to receive CNAS certificate
embodies the professional level of Ninestar Information Technology’s quality control system.The quality management certificate of subsidiaries of Ninestar
Geehy
Microelectronics
REACH Certificate RoHS Certificate IEC 60730 Certification ISO 26262 Certification
Ninestar
Information
Technology
STMC Certification IECQ Certification Laboratory Accreditation
Certificate from the China
National Accreditation Service
for Conformity Assessment
Pantum
Electronics
CITC Certification FCC Certification SMARK Certification NBTC Certification
322022 Environmental Social and Governance (ESG) Report
Quality Risk Management
By referring to the systematic method guidelines of ISO 9001 we formulated
internal systems such as Quality Risk Assessment Process and annual quality
work plans. The product quality risk prevention and control of each process
was achieved by whole process management of audit and quality.All subsidiaries of Ninestar conduct annual audit on the operation control In 2022 we carried out
promote and follow up on the rectification results according to the results in internal quality
order to ensure the prevention and control of the quality risks. Among the 16
subsidiaries Pantum Smart Manufacturing audits the quality in terms of audits at the Company
the aspects such as process internal Electro-Static Discharge (ESD) of the level
production line. The consumables business department of Lexmark audits
the device development usage management and disposal process and
two internal audits and three external audits were conducted this year all
of which were in conformity to the requirements. In 2022 we carried out 16
internal quality audits at the Company level and conducted five quality audits
by the third parties. Meanwhile the products produced by Ninestar and its
subsidiaries all passed the random quality supervision and inspection of office
equipment and consumables by Zhuhai Municipal Market Supervision and
Administration Bureau in 2022.The third parties
conducted
quality audits
We developed whole-process management for the product quality and 5
controlled the risks of each process so as to ensure the product quality.Product design
At the design stage we fully consider product safety strictly control the introduction of product safety
demands solution formulation reviews and test evaluation etc. and set up the "evaluation-improvement"
closed-loop mechanism.Source management
We control the brands of key raw materials inspect incoming materials randomly inspect key raw materials
each month and maintain effective tracking and strict management of the inspection use and warehouse
exit of raw materials as well as changes in the supplier’s materials and processes. We also control the
quality of semi-finished products and purchased products to ensure the stability of incoming material quality.
33Ingenuity in Technology Creates Excellence
In 2022 the qualification rates of product inspection of
subsidiaries of Ninestar were higher than 93%. The three
major events in relation to product quality or product
recalls occurred in the whole year. For the recalls In 2022 the qualification
Ninestar made a timely refund and improved the designs rates of product inspection of
based on the current problems with the purpose of subsidiaries of Ninestar were
promoting the product quality. higher than 93%
Process management
We conduct standardized management on personnel equipment and processes related to production
and product quality. Additionally we conduct standard control on all processes such as product assembly
testing and packaging so as to minimize product quality risks caused by production equipment failures or
improper personnel operations.Inspection on finished products
We formulate working plans for quality inspection and control conduct inspections on the product quality
including inspections on the incoming raw materials production process fully digital process testing
delivery etc. The inspections cover all purchased parts and components and out-going products in the
operation scope.Product recall
Ninestar defines recall conditions and response procedures and stipulates the responsibilities of all
parties during a product recall so as to minimize customer losses.
342022 Environmental Social and Governance (ESG) Report
Quality Improvement Initiatives
Subsidiaries of Ninestar improves the product quality by various ways such as optimizing the management processes
and holding special activities. We also raise the quality responsibility awareness through employee trainings.Optimize the quality management processes
We carry out detailed analysis and identify the weak points specifically by modules collate and optimize the quality
control processes; revise the relevant standards such as quality management regulations incoming raw material
inspection and management regulations.Improve the introduction process of new products
We organize activities for identifying and improving the product risks of new products and build a closed loop for
Production Tooled Build and Final System Test Build (PTB/FST) and their trial production. The final overall quality
outperformed the previous types in the same period through targeted improvement of quality solution.Formulate special improvement protocols
Ninestar formulates protocols such as quality assurance activities after Chinese New Year confirmation and check
of the manufacturing process compliance quality review after factory relocation operator training and employment
process review Laser Scanning Unit (LSU) process First Pass Yield improvement protocol.Simultaneously we promote the quality management awareness of all employees by diversified trainings. Pantum
Electronics starts up business-related employee trainings covering the themes such as overall quality management
knowledge introduction quality control of new products quality control (QC) team training working principles of the
printers. Pantum Smart Manufacturing conducts trainings for employees’ skills and theories enhancement covering
topics such as knowledge and skills of product certification basic principles of injection molding. Geehy Microelectronics
carries out annual green product concept trainings on hazardous substance management. The Consumables
Business Department of Lexmark regularly conducts trainings on the basic skills processes and standards and quality
improvement also hosts courses for the management containing preventing unqualified products benchmark lean
competitions lean office value stream and quality manager manual etc.Case Conduct quality improvement campaigns and control product quality
In November 2022 Ninestar Information Technology formed a "Quality Improvement Promotion Team" and
a "Quality Improvement Review Team". It selected top three quality problems needed to be solved urgently
from the unsuccessful projects in each module of the department including major product quality problems
quality problems subject to customer complaints and repeated quality problems. Moreover we paid great
attention to the monthly quality management audits and review-related problems. Each department submitted
the quality improvement reports and made a comparison of the reports. Top 10 excellent cases of individuals
or groups for quality improvement were rewarded with a view to guarantee the product quality safety.
35Ingenuity in Technology Creates Excellence
Innovation Drives High-quality Development
As a globally leading service provider of printing and
imaging products and an industrially leading enterprise
of integrated circuit chips design Ninestar persists in
improving the innovation mechanisms actively provides
clean solutions and focuses on protecting the individual
intellectual property rights. In addition Ninestar strives
to create diversified and refined products to achieve In 2022 the percentage The R&D investments were
the high-quality development of the Company. In 2022 of R&D employees was
the percentage of R&D employees was 20.55% and CNY1715.1386 million
the R&D investments were CNY1715.1386 million. 20.55%
The products and technologies cover laser printers and
supporting consumables integrated circuit chips printer
core components general consumables etc.Innovative Green Technology
Ninestar highly values the innovation research and development of the product. We have formulated systems such
as Control Procedures for Product Design and Development Management Regulations on Project Changes to further
improve the R&D systems of the product and drive the high-quality development with innovation. In 2022 Geehy
Microelectronics has renewed Control Procedures for Product Design and Development increased the duties of the
Business Department as well as the preparation process for chips structure design and product information. Besides we
have added process specifications such as the List of Launched Product Packs and Chips Structure Design Report and
the requirements of the tests and verification in the R&D stage aiming to promote the quality of technical innovation.Integrated circuit business
Ninestar’s multiple pre-research technologies of the integrated circuit business are in the lead in the industry for
example 16bit high-speed and high-precision analog-to-digital converter successive approximation register Analog-to-
Digital Converter etc. Ninestar is devoted to building three large product platforms with representative products of three
major international factories STMicroelectronics (ST) / NXP / Texas Instruments (TI) as a template. This action makes
Ninestar establish a benchmark of R&D capability in China.The subsidiary of Ninestar Geehy Microelectronics constantly promotes the technological innovation of the core
products optimizes the production processes and improves the energy efficiency. In 2022 Geehy Microelectronics
insisted on improving the development of the R&D team. It has had six large R&D centers in total so far which are in
Zhuhai headquarters Chengdu Zhengzhou Hangzhou Shanghai and America. At the same time Geehy Microelectronics
independently designed an automatic verification platform. With the platform the product testing efficiency during the
verification process can be significantly increased the electrical property test cycle for a single project has been reduced
from 512 hours to 24 hours and the number of people required has been decreased from four to one.In 2022 Geehy Microelectronics put emphasis on the innovation of the following products and processes involvement in
developing energy solutions and optimization technologies.Innovation of A general micro control unit (MCU) for The development and tape-
40nm chip process automotive electronics that meets the vehicle out of various mixed signal
and high-voltage specification level AEC-Q100 and functional chips like the New Energy
monolithic integrated safety ISO 26262 as well as E50X series Battery Management System
Bipolar CMOS signal processing chips for industrial control (BMS) Active Front End
DMOS device (BCD) are being developed. Compared with previous (AFE) chips vehicle reverse
general MCUs key breakthroughs have been radar chips were completed.process. made in product reliability safety algorithm The products can be mass-
processing efficiency and other aspects. produced in 2023.
362022 Environmental Social and Governance (ESG) Report
Printers and consumables
Since our foundation we have promoted the technological innovation constantly and mastered the core and key
technologies of the laser printer. The laser series of products were expanded from A4 to A3 from black-white to colorful
which covered all aspects of the general market industrial market government and enterprise information technology
application and innovation industry and other markets. We also have finished R&D and production of the laser printers’
components consumables and whole machines.In 2022 Pantum Electronics has established a R&D employment qualification system and created a professional talent
echelon having R&D technologies. There were two R&D divisions built in separate places to further improve the national
layout of R&D centers. Integrated Product Development (IPD) system was improved. Based on the main development
process of new products the sub-processes of each business module were rationalized and optimized leading to an
efficient cooperation of each field. Pantum Electronics reduced the materials waste enhanced production efficiency and
decreased the environmental impacts through developing and distributing optimization technologies and systems.We have achieved multiple innovations on the production processes of the consumables and products. The
Consumables Business Department of Lexmark uses the lean pipeline body rather than the traditional pipeline body
so that the materials can be recycled and reused; the felt seals instead of foam seals are adopted on partial products
reducing the consumption of wax; the production efficiency is promoted by replacing partial labor-intensive operations
with automatic devices while making tooling. Topjet achieves automatic processes and innovates the product structures.It also reduces the use of the rubbers and realizes innovations on many consumables such as ink cartridges structural
molds and Toner Cartridges. Ink-Tank has developed ink container automatic ink applicator and other innovative
products and has improved product use efficiency.Technology and process innovation of Pantum Electronics
R&D and innovation of technology
Innovation of ITU modular Mixing technology of waste powder Correction and optimization
structures in waste powder cylinder of the factory
Promote the correction Optimize the internal structure of waste Shorten the correction time
efficiency during the production cylinder making the waste powder more and reduce the printing pages
which is ? of the correction time even so that the carbon powder for more significantly promoting the
of conventional design pages can be accommodated and the production efficiency
service life can be extended
Isolation technology of charging rollers Resettable membrane
sealing structure
Optimize the matching structure of charging rollers to Reduce the materials waste
reduce pollution of organic photoconductors (OPC) after the production inspection
Innovation of product processes
Innovation of component design and
Innovation of powder filling way Integrated ITU
assembly methods for frame
Decrease the powder-applying Diminish the production difficulties Convenient to install reduce
steps to reduce the carbon enhancing the production efficiency the process for installing
powder pollution and materials machines enhancing the
waste production efficiency
37Ingenuity in Technology Creates Excellence
Commitment to Clean Technology
Ninestar keeps developing the clean technology investing clean energy and committing to the clean area. We regard the
clean technology development as one of the core strategies. Ninestar Information Technology sets targets to investment
CNY41279000 in clean technology for 2023 to 2024 intending to support greatly the development of clean technology.The clean technology of the industry is concentrated on three categories of products: toners processing cartridges and
printers. Through searching the clean technology we strive to develop the clean technology innovation of toners and
processing cartridges and develop general processing cartridges and recycled processing cartridges.In 2022 we strived to develop recyclable repairable and remanufactured environmentally friendly consumable products
and practiced the concept of "Green Printing". The relevant fittings were effectively and reasonably used to indirectly
decrease the energy consumption generated during original fittings production. The defective product rate was effectively
reduced by increasing the investments in technology transformation and the number of the intelligent production lines.Meanwhile we actively invested in the clean energy. Lexmark International began to build 2MW solar photovoltaic equipment
in 2022 and they were expected to be put into use in 2023. In addition we made full use of the areas of the factory roof to
install photovoltaic power generation facilities. The effective power generation exceeded two million kWh in 2022.Photovoltaic power generation equipment Lexmark International commenced to build
on factory rooftop solar photovoltaic devices
Printer business
Pantum Electronics has set up a dedicated team for promoting the energy efficiency and develops products for reducing
the energy consumption of the operating whole machine. In 2022 Pantum Electronics made a breakthrough in the
energy efficiency promotion and pollution control of printers. It has made several sets of fixture equipment and molds for
mass production to assist in the innovation development of the Company’s clean technology. As of the end of 2022 the
sales involved the products with clean technology accounted for 4.8% of the operational revenue of Pantum Electronics
in 2022.Energy efficiency promotion Pollution control
To significantly reduce energy consumption and meet Resettable membrane sealing structure reduces the
the requirements of ENERGY STAR Pantum Electronics materials waste after the production inspection.not only uses ceramic heating technology and adds more The packaging bag is attached to the packaging
sophisticated temperature control schemes but also of the waste powder cylinder. The waste powder
improves the thermal conductivity of key ceramic heating cylinder replaced by the clients can be packed in the
components and reduces printing temperature during sealed packaging bag to avoid the powder leakage
research and development of the product. and pollution.The imaging system extends the service life of the product Correction and optimization of the factory shortens
by utilizing dual-component imaging techniques and thus the correction time and reduces the printing pages so
the service life can reach 60000 pages greatly reducing as to reduce the manufacturing energy consumption
the replacement cycle of the product improving the product and material consumption.use efficiency and decreasing the resources waste.
382022 Environmental Social and Governance (ESG) Report
Consumables business
Ninestar Information Technology insists on using the process transformation to significantly improve the using rate of
the empty product shell and avoid the empty shell waste to the greatest extent. It also persists in capitalizing on the
environmentally friendly materials while developing new products to promote the green environmental protection. In
2022 Ninestar Information Technology focused on researching the low temperature carbon powder launched series
products and promoted the transfer rate of carbon powder. What’s more it also developed new products for reducing the
waste powder generation so that the environmental influence can be diminished. As of the end of 2022 58 patents in
total involved clean technology nearly 60000 series products involved clean technology were sold with a sales volume
of CNY90 million accounting for 1.64% of the operational revenue for the general consumables business in 2022.Integrated circuit business
Geehy Microelectronics always commits to developing Unismart platform developing and optimizing the reset
technology of OEM chips and designing recyclable environmentally friendly compatible chips aiming to provide solutions
for the reuse of the chips in the consumables recycling industry.Case Geehy Microelectronics Unismart platform offers optimization technologies and energy solutions
Geehy Microelectronics Unismart devices integrate the functions such as the resetting testing scanning and
reworking function. Currently multiple recycled environmentally-friendly compatible chip models and original OEM
resettable chips for the product have been launched. Recyclable and resettable chips can be used again which
reduces the emission of electric waste and saves the costs for recycling the consumables. At the same time
Geehy Microelectronics realizes a 40nm manufacturing process. MPW tape-out has been conducted twice on the
new process. 40nm process plays an evident role in promoting the whole properties of the chips. The process
can reduce the area of the chips and promote the product output of the wafer unit area. As of the end of 2022 the
sales volume of 40nm wafer and Unismart resettable chip accounted for 5% of the operational revenue of Geehy
Microelectronics for 2022.As of 2022 Geehy Microelectronics has launched over 5500 recyclable environmentally-friendly and
compatible chip types in total for Unismart covering over 20 brands of laser and inkjet products. And there
were more than 40 million resettable chips in total. Meanwhile over 1400 original OEM resettable
types have been launched covering 15 brands of laser and inkjet products with a total of over 10
million resettable chips. They have been promoted to over 50 countries and regions all over the world.Protection of Intellectual Property Rights
Ninestar puts a strong emphasis on the protection of intellectual property rights and strictly abides by the relevant laws
and regulations such as Trademark Law of the People’s Republic of China Copyright Law of the People’s Republic of
China and Patent Law of the People’s Republic of China. Besides we have formulated systems such as Trademark
Management System Patent Management System Management Specification on the Enterprise Intellectual Property
Rights Management Systems of the Intellectual Property Rights Development and Maintenance Process for Patented
Products and Inspection Specification on the Intellectual Property Rights Risks specifying the management policies
specification and requirements for the protection of intellectual property rights as well as forming an intellectual property
rights management system throughout the pre-research R&D production and sales stages. We also pay much attention
to protecting others’ intellectual property rights and arrange specialists to review the product packaging designs brand
uses e-commerce product pictures and advertising slogans in writing to respect the third party’s trademarks appearance
designs packages copyrights and other intellectual property rights.
39Ingenuity in Technology Creates Excellence
Intellectual property rights management system
Pre-research Production
R&D stage Sales stage
stage stage
Patent engineers monitor The R&D personnel are The production We coordinate with the market
the patent application of fully motivated to tap the personnel are and sales departments to
the industry in real time and patent-related key points required to make supervise the plagiarism and
develop the implementation improvements in infringement acts and protect
and improvement solutions existent defects our individual intellectual
for the R&D of the product market demands property rights by customs
with R&D personnel etc. and improve the filing lawyer’s warning letter
layout of patents initiation of litigation etc.Control of the Intellectual Property Rights Risks
Upon a careful identification our intellectual property risks lie mainly in the patents copyrights and trademarks etc. To
further identify prevent and control the risks we embed the strict examination of intellectual property rights risks into
each business department and module and set up the specialty departments to approve documents for key projects. We
follow up on each process of the product to assess and identify the risks and then propose the suggestions about the
solutions. Finally we produce the assessment reports to assure the preventability and controllability of the intellectual
property rights risks.Ninestar and its subsidiaries initiatively promote independent
protection and innovation of intellectual property rights by various Key performance for 2022
measures. In 2017 Ninestar has produced Measures for Patent
Technology Innovation Rewards and implemented the measures
for long term. In 2022 Geehy Microelectronics modified the offline
review to online system review revised Measures for Intellectual
Property Rewards again and added additional rewards for employee
patents so that the approval of patent application can be efficiently
accomplished. Topjet created intellectual property rights profiles for In 2022 Ninestar held daily
different products and conducted targeted management for patents. training about the intellectual
To obtain the intellectual property rights information in time at home property rights protection. The
and aboard and avoid repetitive researches an intellectual property number of trainees reached
rights data platform was introduced. 1299 person-times
Trainings for Intellectual Property Rights Protection
We carry out management and employee trainings for intellectual
property rights protection as well as risk prevention publicity and
implementation for R&D personnel. We conduct promotion and
implementation activities covering the themes of copyright protection The training
patent protection trademarks and advertising laws for business duration was
management personnel while providing online learning courses for all
employees to study. In 2022 Topjet rolled out training emphasizing 68 hours
the importance of the technology confidentiality in R&D for all
employees.
402022 Environmental Social and Governance (ESG) Report
Positive Prevention of Infringement
In the meanwhile we actively hold activities about infringement and protection of patents and trademarks for the
outsiders. We fight against the infringement behaviors jointly by multiple ways such as initiating infringement complaints
through the e-commerce platforms at home and overseas and cooperating with the customs unit and other relevant
units. In 2022 we took legal actions to defend our intellectual property rights in cases of infringement of patents on
chips cartridges epicyclic gear etc.Pantum Electronics was Ninestar Corporation Ninestar Information
awarded Technology Pantum Electronics Ink-Tank Topjet were
National Advantageous awarded
Company for Intellectual
Property Rights Zhuhai Key Enterprises for Intellectual
Property Rights Protection
As of 2022 Ninestar has owned among which
patents
5618 1578 independent R&D patents 3570 patents are utility model
all over the world are invention patents patents
Always Upholding Customers-Oriented
Our constant motivation for making progress is driven by customers’ appreciation. Ninestar keeps protecting the
consumer’s rights and interests and providing personalized service. With sufficient implementation of protections
including privacy management information security compliance marketing we assure that the rights and interests of
consumers should be protected from being infringed upon.
41
HonorsIngenuity in Technology Creates Excellence
Enhancement of the Information Security Mechanism
Ninestar abides by Data Security Law of the People’s Republic of China Cybersecurity Law of the People’s Republic
of China and other regulations. We have established and continue to improve the Confidentiality Management
System Information System Security Management Regulations and other system specifications. A sophisticated
information security management system has been built. Each subsidiary has formulated corresponding information
security management systems simultaneously. Pantum Electronics has produced documents like Information Security
and Confidentiality Management System and Regulations on Information Security Risk Assessment and Control
Management and set up systems for each business including operation and maintenance instructions such as System
Applications and Products (SAP) Customer Relationship Management (CRM) Product Lifecycle Management (PLM)
Office Automation (OA). Geehy Microelectronics has produced Management Regulations on Encryption System
and other documents stipulating the management of daily inspection confidentiality information security audits and
examination for the information systems. The Consumables Business Department of Lexmark has formulated systems
such as Management Regulations on IT Systematic Process and Management Regulations on Security Operation and
Maintenance to validly protect the information safety.We have set up a structure of information management which requires the management duties in information
safety of each branch and department. Geehy Microelectronics specially appoints a vice president of the
Company to manage the IT Management Department. And the vice president is responsible for the review
approval and supervision of information security while the subordinate Information Security Division is
responsible for planning construction and execution of information security. Pantum Electronics has founded a
Confidentiality Committee. The responsible persons of each business unit are the first responsible persons in
information security and network safety management. The information security and network safety management
duties are graded by each business unit and specifically defined in the Instructions for Organizational Structure
and Position Responsibilities of each department so that the responsibilities can be implemented by individuals.SCC has entered a Secure Shredding Service Contract to shred all sensitive and confidential documents to
guarantee information security. In addition SCC accomplished the promotion of Muti-factor Authentication (MFA)
to all users network and server devices this year.We promote information security audits annually in accordance with internal management systems and ISO
27000 standards. In 2022 we carried out spot checks for six information management systems by employee
interviews on-site observing inspection of the system records and other ways. To strengthen information
security risk prevention we rectified the problems found and tracked the improvement progress.We strictly control data permissions and protect customer personal privacy through a lot of technical methods.Configuring edge and intranet firewalls we conduct strategic management on the Server port mapping
Demilitarized Zone (DMZ) management Internet access have formulated an Access Identity Authentication
System and controlled the user’s desktop behaviors. Based on the requirements of European General Data
Protection Regulation (GDPR) we entered a confidentiality agreement with all clients while degaussing the
scrapped computer’s hard drive and monitoring remote user’s actions so as to ensure data security.Integrated circuit business
In 2022 Geehy Microelectronics set an information security goal of zero information security accident. To make the
target come true Geehy Microelectronics concentrated on the construction of safe systems and technologies including
the constructions of institutions employees systems operation and maintenance etc. The technologies for security are
constructed around host application data physical and network security and so on.
422022 Environmental Social and Governance (ESG) Report
Physical access control
Geehy Microelectronics has established a monitoring system. Through monitoring Geehy Microelectronics
implements the supervision and traceability for the areas with different security levels; Geehy Microelectronics has
developed zoned and hierarchical management and control for personnel set up different access control areas for
different personnel containing access control systems metal detection doors and illegal entry alarms etc.Application system access
Geehy Microelectronics has activated relevant access permissions to application systems by making an
application and review according to the responsibilities and office demands of various people.Network security
Geehy Microelectronics has carried out the construction of the security domains of the whole company separated
personnel of various network areas and conducted access control accordingly. As such the objectives of
protection fragmentation risk segregation and unified control have been achieved.System construction
Geehy Microelectronics has built a logging system to store the logs of the company. The system has also ensured
the compliance of the logs improved the failure diagnosis efficiency and traceability of security accidents.Safety reinforcement
Geehy Microelectronics has strengthened the ability of the identifying and verifying bugs together with intensifying
the ability of eliminating risks. It has implemented optimization of patch and virus platforms and other work. Its
remote disaster recovery and dual hot backup system of the department’s device promoted the Company’s data
security and business continuity.Printers and consumables
Pantum Electronics has made each information system and relevant information assets be protected effectively and
reduced the risks of information security events by combining the management and technologies.Optimize the The information security awareness of employees is enhanced
management by induction trainings evaluations on-job trainings signing of
confidentiality agreement;
Evaluate and constantly improve the effectiveness adequacy and
appropriateness of the operation of the management systems
by conducting internal reviews internal self-evaluation of the
department external reviews and other activities.Technical Internet control: Pantum Electronics has three kinds of separation
protection networks namely office network wireless network and device
network. And it divided employees with different responsibilities to
access different networks. External access requires mobile tokens. Pantum Electronics
Access level: Pantum Electronics has set up network access passed the ISO 27001
authentication and deployed Qi’anxin antivirus software and Information Security
behavior control applications. System Certification
Security protection: Pantum Electronics has deployed situation
awareness platforms and online system bugs platforms.Additionally it has deployed the server for log analysis and
conducted external network protection.
43Ingenuity in Technology Creates Excellence
Trainings for Information and Privacy Protection Key performance of 2022
Ninestar concentrates on the construction of the security and privacy
protection awareness of employees. We hold an information security
training and evaluation when the employees joined the Company; we
employ external professional institutions to regularly conduct themed
trainings for the employees of each department; in order to promote This year Ninestar
all employees’ consciousness of information and privacy security
we advocate daily information security for all employees of the conducted information
Company in terms of laws and regulations general security common security trainings covering
knowledge and security knowledge etc. 300 person-times
Focus on the Excellent Service Experience
Responsible marketing
Ninestar abides by the laws and regulations such as the Advertising
with training hours
Law of the People’s Republic of China the Laws of the People’s per capita of
Republic of China on the Protection of Consumer Rights and Interests
and Interim Provisions on the Regulation of Sales Promotion. We 7 hours
have formulated process systems such as Compliance Management
Systems of Advertising Contents Processes for Marketing and
Planning Management and Management Provisions on Global We
Media Communications of Pantum stipulating all the marketing 0 significant information activities of the Company should be in compliance with the local laws
and industry codes. The promotional materials should be reviewed in security events
advance and approved by the corresponding departments to ensure
the promotion contents channels are in compliance with the laws
and regulations.Pantum Electronics manages the content compliance of advertising and promotional activities in terms of content
products and brands:
Marketing Department reviews the relevant copywriting to ensure the copywriting accords
Brand publicity
management with the actual situation of the Company. For example the development history awards
introduction of core technical strengths etc.To ensure the promotion is consistent with the actual situation Product Department is
Product publicity responsible for preparing or reviewing the basic materials of the product communications
management such as the listing plan introduction pictures selling points and parameters of the product
and so on.Promotional Fill in the relevant copy approval form and the channel publicity content will be reviewed by
contents
management the relevant department and released after approval by a specialist.
442022 Environmental Social and Governance (ESG) Report
We strive to develop detailed product descriptions for consumers so as to assist them in consuming reasonably and
using the product. In 2022 SCC (Static Control) developed a downloadable instruction and a video as well as a
brochure. The materials describe the detailed ways of using and protecting the cartridge the environment standards
and regulations that the product accords with assisting the consumers use the compatible environmentally friendly
reproduced cartridge and promoting the sustainable consumption.We attach great importance to the capacity construction of the marketing personnel. We conduct trainings on the
marketing personnel before and after the exhibition to ensure the profession and truthfulness of the relevant persons’
promotion words. In 2022 Pantum Electronics held daily promotion and monthly themed trainings of responsible
marketing 16 times in total. 39% of the employees participated in the training with training duration of 16 hours. SCC
(Static Control) carries out seminar trainings on the responsible marketing twice every month. The training hours per
capita during the Reporting Period was more than 50 hours.In 2022 Pantum Electronics held daily promotion training
and monthly themed trainings of responsible duration of
marketing 16 times in total 16 hours
Provision of excellent service
Ninestar positively listens to and responds to the customer’s feedback. We have formulated internal policies such as
Customer Service Quality Management System for Marketing Department Customer Complaint Handling Process and
Handling Process for Customer Complaint and Goods Return to determine the handling process for customer complaint
and goods return. We also adopt valid corrective and preventive measures to eliminate the impact that the unqualified
products have caused to the customers in time.We have set up a specialized department to receive the customer’s complaints. The department will record the details
of the customer’s feedback including the customer’s information product information problem description customer’s
demands and so on after receiving the customer’s complaints. The product quality and service complaints are in the
charge of the Quality Management Department and Customer Service Department which will report and handle the
case according to the customer’s requests and solve the customer’s problems specially. Meanwhile each department
analyzes the adverse causes develops implements and verifies the effect of the improvement measures and then
reports the results after realizing the close-loop management.We have set up many complaint channels enabling each subsidiary to receive customer’s complaints by complaint
hotline mobile APP and other ways. In 2022 Ninestar received a total of 2813 customer complaints with a 98.36%
resolution rate.We spare no efforts to promote the service awareness and abilities of employees through daily trainings expecting to
offer the customers the best products and excellent service. In 2022 to reduce the returning rate of the consumable
chips the Company developed a platform device and client for reworking and conducted trainings about themes
including the composition of the devices operational methods etc. All business-related employees participated in the
trainings and the training hours per capita were about eight hours.
45Ingenuity in Technology Creates Excellence
Complaints handling process of Ninestar
Information
on the Classify the Handle Close Improvement
complaints information complaints complaints and follow-up
Customer satisfaction
Ninestar is committed to providing a better service experience for the clients. We have established customer satisfaction
evaluation criteria continued to improve the customer complaints handling mechanisms and made utmost efforts to
promote the customer satisfaction. In 2022 five subsidiaries in total carried out a survey about the customer satisfaction.Customer satisfaction survey of subsidiaries
Semiconductor business: 90.02 points (out of 100)
Geehy
Microelectronics Printing consumable chip business: domestic sales 93 points (out of 100) foreign
sales 92 points (out of 100)
Pantum Smart
Manufacturing 71 points (out of 80)
Pantum
Electronics 91 points (out of 100)
Ninestar
Information 90 points (out of 100)
Technology
Ink-Tank 93 points (out of 100)
462022 Environmental Social and Governance (ESG) Report
03
Green Intelligent Manufacturing Leads
to a Wonderful Future
Material Issues Green product
Waste management
Energy management
Water resources management
Response to climate change
Indicators in the chapter
Response to SDGs Indicators Response to GRI Indicators
GRI 301-307
Ninestar is fully aware of the importance and necessity of
environmental protection and energy conservation and insists
on integrating the concept of sustainability into its business
operations constantly pursues green production and implements
effective management measures for "three wastes" in an attempt
to continuously reduce the adverse impact of production and
operation activities on the environment.
47Green Intelligent Manufacturing Leads to a Wonderful Future
482022 Environmental Social and Governance (ESG) Report
Environmental Management System
Ninestar actively responds to the national environmental protection policy and strictly abides by laws and regulations
such as the Environmental Protection Law of the People’s Republic of China the Law of the People’s Republic of China
on the Prevention and Control of Environment Pollution Caused by Solid Wastes and the Standard for Pollution Control
on Hazardous Waste Storage and has formulated internal environmental management system such as the Waste
Classification and Disposal Guidelines the Waste Recycling the Pollution Prevention and Control Procedures and the
Regulations on Waste to constantly establish and optimize the Company’s internal environmental management systems
and strengthen control on environmental risks by enhancing management on key environmental issues of the industry.Moreover SCC Pantum Electronics Zhuhai Saina Property Services Co. Ltd and Ninestar Information Technology have
passed ISO 14001 environmental management system certification.SCC ISO 14001 Certification Pantum Electronics ISO 14001
Certification
Environment-related Awards in 2022
Lexmark International was recognized as
the "Best Environmental Practice on Energy Saving
Commitment Innovation and Leadership" by Procavech
Green Products with Full Lifecycle Management
Ninestar is vigorously engaged in product lifecycle management which covers from sustainable design to efficient use
and up to recycling. It aims to reduce environmental impact at all stages of products’ life cycle such as manufacturing
distribution application and disposal.Product Full Lifecycle Management
Ninestar is committed to designing a portfolio of sustainable products and solutions that minimize the environmental
impact within the product life cycle. Specifically Ninestar pays close attention to technological innovation in product
energy efficiency gives priority to environmentally friendly materials avoids using of toxic and hazardous chemicals
to ensure human health and safety. We also use recycled parts whenever possible to reduce resource consumption.Moreover Ninestar Information Technology and Pantum Electronics have passed the China Environmental Labeling
Certification with the toner cartridge products having passed the Nordic Environmental Label Certification. While
Lexmark International’s data from the LCAs was used to create and publish ISO 14025 Type III Environmental Product
Declarations and each EPD conforms to the international standards ISO 14040:2006 ISO 14044:2006 and ISO
14025:2007 and was certified by a third party.
49Green Intelligent Manufacturing Leads to a Wonderful Future
Nordic Swan Ecolabel Licence China Environmental Labelling Certification
Key Performance in 2022
By the end of the Reporting Period among the Ninestar products on sale:
10097 product models have obtained 32 product models have passed
China Environmental Labelling Certification international environmental certification
Product Design
Improving energy efficiency
While fulfilling its environmental responsibilities Ninestar strives to achieve the
goal of low carbon and energy conservation and continuously reduces energy
consumption for product operation. Ninestar products meet the energy efficiency
and performance requirements of different markets. Pantum branded printer
series have obtained the China Energy Conservation Certification from the China
Quality Certification Center (CQC) reaching the China Energy Efficiency Level
Standard Level two or even Level one and the ENERGY STAR standard. Most
of Lexmark International’s printer series have passed the DER BLAUE ENGEL
Certification and reached the ENERGY STAR standard. Pantum Electronics has passed the China
Energy Conservation Certification
With regard to energy efficiency improvement we remain committed to further improving the energy efficiency of our
products through our continuous R&D and exploration. To enhance product utilization rate and reduce energy loss
Pantum Electronics adopts clean technology to design products. By analyzing user scenarios Lexmark International
equipes its printers with energy-saving functions such as one-key sleep mode double-sided printing and recycled office
paper printing and the sleep mode meets the electronic product eco-design requirements of European EC 801/2013
realizing energy and resource conservation as well as green printing. Meanwhile Ninestar Information Technology
has consistently researched low-temperature toners to lift its transfer rate on an ongoing basis in a bid to reduce the
generation of waste powder.
502022 Environmental Social and Governance (ESG) Report
Improving product durability
To maximize product durability Ninestar continues to innovate products by using high-quality raw materials researching
component life and product maintenance so as to extend products’ service life and reduce waste. Pantum Electronics
imaging system adopts two-component imaging technique to prolong its life thus reducing the raw materials and
energies required for production and marketing of new products. Moreover Ninestar Information Technology continues
to research super easy-to-refill products and structurally take advantage of the extra space inside the printer to ensure
that a toner cartridge will not have such problems as waste toner bursting and toner leakage within five printing cycles2
expanding product life.Customer health and safety
We fully consider the safety of products in the design stage. To this end Ninestar Information Technology has formulated
the Reliability Test Standard for Laser Product to specify the reliability requirements and inspection methods of the
packaging finished products and components of laser printer toner cartridge products aiming to improve the safety of
our products and protect the health and safety of customers.Pantum Electronics improves the safety protection measures of the fuser by enhancing the security measures of the
printer under runaway temperature and strengthens its safety level to enhance products’ safety class. Meanwhile all of
Ninestar Information Technology’s product components are made of raw materials that comply with EU RoHS regulations
and puts chemical substances such as lead cadmium mercury and hexavalent chromium under strict control to ensure
that the products will not emit heavy metal substances under any environment at high or low temperatures.Case Simulate transportation experiment to safeguard customer health
In the process of design and development G&G printer cartridges are tested through simulated
transportation experiments air tightness tests and other tests to ensure that there will be no abnormal
situations such as powder leakage or damage to rubber parts during transportation and use so as to
enhance customer health security.
2 It means that you can add toner four times in addition to the product’s inherent printing cycle thus totaling five printing cycles.
51Green Intelligent Manufacturing Leads to a Wonderful Future
Raw Materials for Products
Ninestar pays attention to the environmental impact of products throughout their life cycle follows domestic and foreign
high-standard green product standards and conducts supervision and certification assessment in the process of project
development and material introduction. We are phasing out related materials in accordance with RoHS and REACH
requirements. For printer products we strictly control the use of halogen materials such as brominated flame retardants
(BFRs) and polyvinyl chloride (PVC) in accordance with the regulatory requirements of the "Stockholm Convention"
pertaining to the restriction of the use of persistent organic pollutants (POPs) and related hazardous substances.In 2022 Pantum Electronics upgraded its product environmental protection specifications putting a total of 22 new
hazardous substances under control strictly restricting the use of environmentally polluting materials in products and
using pear cotton (EPE) instead of Expanded Polystyrene (EPS) in the development of new printer models toner
cartridges and aftermarket accessories. In addition Ninestar Information Technology has formulated the Sampling
and Determination Standards for Hazardous Substances stipulating the sampling and determination standards for
harmful substances and established its own testing laboratory and external testing mechanism strictly following the
requirements of the documents when introducing new products and new materials to ensure that the materials used
meet the environmental protection requirements.Key Performance in 2022
By the end of the Reporting Period among the Ninestar products
100813 product models 100813 product models
comply with the RoHS directive comply with REACH regulations
Ninestar Information Technology uses
energy dispersive X fluorescence
spectrometer for RoHS detection
Product Production
On the basis of green functional design and green raw material procurement Ninestar is committed to reducing the
adverse impact of product production on the environment actively explores approaches to energy conservation
emission reduction and green production to reduce exhaust emissions and resource consumption.The fixing method of Ninestar Information Technology toner cartridge chip adopts snap-on type instead of
pasting or welding method.Ninestar Information Technology applies a visual system in the toner cartridge manufacturing process to
reduce the paper use for production instructions and paperwork instructions.Pantum Electronics uses a resettable sealing structure to reduce material waste after production inspection.Pantum Smart Manufacturing lifts energy efficiency through meter partition management in the production
process.Pantum Smart Manufacturing uses automatic oiling instead of manual lubricating oiling to enhance oiling
accuracy and reduce grease waste so as to improve operation efficiency and reduce pollutant emissions.
522022 Environmental Social and Governance (ESG) Report
Product Packaging
Ninestar puts a premium on the consumption of packaging materials in the product life cycle and reduces the
environmental impact and carbon footprint of products by adopting green packaging and reducing the use of packaging
materials. We have formulated the Design Regulations on Toner Cartridge Packaging Process and the Design
Regulations on Packaging Process of Ink Cartridge and Ink stipulated the design regulations of product packaging
and clearly encouraged the use of environmentally friendly packaging improving competitiveness in logistics cost and
reducing packaging waste. Moreover we have established a reward system for eco-friendly packaging R&D which
provides immediate rewards to those who develop and apply green and environmentally friendly packaging materials
and packaging solutions.Packaging Reduction
We reduce the use of packaging materials by reducing the volume of pearl cotton replacing pearl cotton with
cardboard replacing the surface film of cartons with water-based varnish and recycling packaging materials.Green Packaging Materials
We energetically research reusable recyclable degradable green and This year Ninestar
environmentally friendly plastic-free packaging and require the procurement Information Technology
of raw materials certified by the Forest Stewardship Council (FSC) during achieved
packaging material purchasing to ensure the environmental compliance of the
materials. This year Ninestar Information Technology achieved 100% adoption 100% adoption of
of environmentally friendly packaging materials for packaging materials. environmentally friendly
In 2022 Pantum Electronics continued to carry out packaging material reduction packaging materials for
work and some printers with automatic document feeder (ADF) function packaging materials.achieved the goal of packaging reduction reducing its volume by 10%-30%. By the end of the Reporting
By the end of the Reporting Period packaging materials were reduced by 63.8 Period packaging materials
tons. Geehy Microelectronics adopts the optimization measures for packaging were reduced by
material reduction. after communicating with customers and obtaining their
consent Geehy Microelectronics altered the original single packaging into tons.whole board packaging by combining and putting multiple items into one 63.8
packing unit in a bid to reduce the consumption of packaging materials.Key Performance in 2022
By the end of the Reporting Period
Total amount of packaging materials Total amount of Ninestar sustainable
used in Ninestar finished products packaging materials used
25720.0 tons 16938.4 tons
53Green Intelligent Manufacturing Leads to a Wonderful Future
Product Recycling
Efficient use and recycling of resources is an important part of a product’s life cycle. We recycle electronic waste through
the product recycling system on a global basis and strive to upgrade transform and reuse the recycled materials so as
to reduce the negative impact of electronic waste on the environment as much as possible. In the process of recycling
and utilization we follow the Basel Ban Amendment to the Basel Convention explicitly prohibit the export of electronic
waste to non-OECD countries and strictly manage the cross-border transfer of electronic wastes. Meanwhile we follow
the relevant laws and regulations of the place of business operation and gradually establish and improve the regulations
and systems for managing recycling of electronic wastes such as the Guidelines on Waste Classification and Disposal
of Waste and the Regulations on Waste Classification and Hazardous Waste Treatment and Recycled Product
Management Practices. Apart from that we also passed the QC 080000 System certification to further strengthen our
management on hazardous substances in products.Electronic Waste Recycling Process User
Pantum Electronics has established a product recycling Pantum designated repair center
system in China and clarified the disposal method of waste
in the product user manual. Users can scrap the product
by following instructions in the product manual (printer) / Qualified waste disposal organization
recycling instruction page (commodity toner cartridge). Upon
the receipt of discarded products Pantum will hand them Sorting
over to a qualified third-party organization to properly dispose
of the waste product so as to ensure resource conservation Renewable Non-renewable
and reduce environmental risks. Outside China Pantum
Electronics cooperates with third parties to register the Waste
Electrical and Electronic Equipment (hereinafter referred to Recycling Comprehensive treatment
as "WEEE") and joins the local recycling system to achieve
end-of-life product recycling. Pantum Electronics Product
Recycling System (in China)
Recycling Programs
We actively assist in green environmental protection hoping to convey the concept of health and environmental
protection to users and promote and encourage users’ participation in the recycling of discarded products. In order to
reduce the possible environmental impact of electronic components even though the Extended Producer Responsibility
is not a mandatory regulatory requirement for some operation locations we persist in collecting and recycling many
brands of toner cartridges and ink cartridges (including products not manufactured by the Company) in multiple operating
locations around the world covering more than 30 countries and regions such as China the Netherlands Japan the
United States and Germany.During the recycling process we do not charge users any fees. In order to stimulate consumers’ green consumption
awareness and cultivate green consumption habits when recycling electronic wastes we provide consumers with credit
against a new purchase or cash rewards.Case Lexmark International’s Global Laser Product Recycling Programs
To reduce environmental pollution Lexmark International set up global recycling programs for laser products:
the Lexmark Laser Consumables Recycling Program (LCCP) and the Lexmark Laser Printer Recycling Program
(LECP). At the end of a product’s life cycle Lexmark International reacquires components and parts for reusing
or recycling through its customer recycling program offering free collection services to more than 60 countries/
regions around the world which represents more than 90% of Lexmark International’s global market.
542022 Environmental Social and Governance (ESG) Report
Case Ninestar Information Technology Product Recycling Program
Ninestar's brands like G&G and SmartMate print recycling instructions on their product packaging and places
a recycling bag inside the packing box to encourage consumers to send the discarded product back to the
Company for recycling.Recycling labels on product packaging
Recycling Channels
In order to improve recycling efficiency and motivate users to participate in recycling we recycle products through
multiple channels. The main collection channels include but are not limited to:
Recycling at designated locations
In some operating locations we cooperate with recyclers or dealers to set up recycling bins in stores or
designated recycling points. Users can put the used products into the recycling bins which will be recycled by
the recyclers or handed over by the dealers to a processing agency with relevant qualifications.Recycling by mail
We set up electronic waste recycling program and accept the end-of-life products sent by mail. For some
products we place recycling bags in product packages to encourage users to send back discarded products.Taking ink cartridges as an example when users run out of ink they can put the waste ink cartridges in a
recycling bag and directly send them back to our company.Pick-up program
We work with agents and recyclers to carry out door-to-door recycling of end-of-life products.
55Green Intelligent Manufacturing Leads to a Wonderful Future
Method of Reuse
To reduce electronic waste pollution and improve the efficiency of electronic waste recycling we have developed a
cartridge recycling program to recycle empty laser powder cartridges through our own recycling plant and at the same
time we clarify track and record the process of dismantling cleaning and utilization recycling and treatment of electronic
waste to ensure that the whole process is carried out in facilities that comply with local laws and regulations.For some of the materials that can For the materials that cannot be For the precious metals (primarily
be recycled we process them for recycled for the time being we copper and gold) in electronic
secondary use. The Company’s toner transfer them to an organization waste we extract them chemically
cartridge recycling center boasts with waste disposal qualifications to achieve harmless and local
industry leading toner cartridge for recycling reuse and disposal recycling of electronic waste.recycling and remanufacturing in order to save resources and
technologies and processes enabling reduce environmental pollution.the reuse of waste toner cartridge parts
to make recycled toner cartridges.Key Performance in 2022
In 2022 approximately 26 million In 2022 the Company recycled and remanufactured 26
units of the Company’s products million toner and ink cartridges reducing the manufacturing of
(toner cartridges ink cartridges etc.)
were recycled 68 million parts
Industry Cooperation
We cooperate with local recycling networks and organizations around the world to meet regulatory obligations
continuously explore the future green development direction and make a joint effort to achieve the sustainable
development goals of the industry.Case Pantum Electronics completed WEEE registration
In cooperation with European recycling platform companies Pantum Electronics has completed the WEEE
registration in the UK Germany and the Netherlands successively to fulfill WEEE regulatory obligations
by customizing comprehensive and effective recycling solutions joining the local recycling system and
professionally recycling and treating the waste electrical and electronic products of our company’s brand
through local recycling agencies to reduce environmental hazards.
562022 Environmental Social and Governance (ESG) Report
Partner Review
When we establish cooperation with recyclers garbage disposal agencies and other organizations we will review the
qualifications of our partners requiring them to have relevant business licenses in the place of operation as well as
complete facilities and equipment for the disposal of waste electrical and electronic products.Case Lexmark strictly manages partners
Lexmark International has strict requirements on its partners. All recyclers that it cooperates with have
obtained ISO 14001 environmental management system certification. In addition all partners have been
evaluated and verified by an independent third party and all meet the requirements of Responsible
Recycling3 ("R2") or have obtained the e-Stewards4 certification and go through regular third-party
independent audits to ensure that the recycling process meets the high-level environmental protection
requirements.Green Operation
Ninestar always adheres to the concept of low-carbon operation firmly believes that products and services should not
be at the expense of depleting the earth’s resources. We continuously promote energy conservation and consumption
reduction in production and low-carbon energy transformation striving to improve the resource utilization rate and
reduce pollutant emissions as well as advocating and implementing green office and implementing the concept of
environmental protection practically.Enhance Energy Quality and Efficiency
Ninestar actively responds to the call for energy conservation strictly abides by the Energy Conservation Law of the
People’s Republic of China the Cleaner Production Promotion Law of the People’s Republic of China the Administrative
Measures for Industrial Energy Conservation and other laws and regulations and has formulated the Management
System for Electricity Safety in Factory Workshops and Offices actively promotes energy conservation and emission
reduction technologies carries out employee energy conservation and emission reduction awareness training to
enhance their environmental awareness. The Company uses electricity as the main energy. In the process of production
and operation the Company has formulated the following series of measures to save energy and reduce consumption.
3 The R2 specification is managed by Sustainable Electronics Recycling International (SERI) and regulates the operation of responsible recycling
of electronic products around the world. Electronic product recyclers can obtain this standard certification after certification by a third-party
organization.
4 The e-Stewards standard is the highest global standard for responsible electronics recycling and reuse which was proposed by the Basil Action
Network (BAN). The e-Stewards Certification is an accredited third-party audited certification program for electronics recyclers refurbisher and
asset managers requiring them to adhere to strict environmental and social responsibility practices when recycling electronic materials.
57Green Intelligent Manufacturing Leads to a Wonderful Future
Power Conservation
Promote energy- Appropriately increase or Carry out daily Compile the Regulations of
saving projects decrease the number of management of Administration on Energy
such as energy- central air conditioning hosts air conditioning Conservation and Emission
saving renovation in operation according to the lighting and other Reduction of Large-scale
and application of temperature and adjust the facilities set the Equipment and Public
new technologies maximum operating power of automatic switch Infrastructure to standardize the
to reduce electricity the host in a timely manner time and avoid utilization requirements of various
consumption. to ensure that the host runs unnecessary waste large-scale equipment and
in the high efficiency range of to reduce energy lighting and implement relevant
the energy consumption curve consumption. requirement and supervise its
and reduce energy loss. management through regional
responsibility division special
personnel investigation and
violation notification.Use Clean Energy
Promote photovoltaic power generation projects Nanping Park adopted photovoltaic power generation
with an average monthly output of 0.2 million kWh;
Promote the use of clean energy purchase all-electric vehicles for short-distance travel in the city and
cargo delivery and receipt;
ESG Indicator Unit Data in 2022
Outsourced electricity usage kWh 38037340.41
Photovoltaic power generation (non-utility) 10000 kWh 201.00
Gasoline usage Liter 141128.50
Diesel usage Liter 41115.86
Total comprehensive energy consumption tce 4877.90
Direct energy consumption tce 203.11
Indirect energy consumption tce 4674.79
Comprehensive energy consumption intensity tce/CNY10000 operating income 0.001887
Total GHG emissions tCO2e 22113.93
Scope 1 Total GHG emissions tCO2e 421.23
Scope 2 Total GHG emissions tCO2e 21692.70
tCO2e/CNY10000 operating GHG emission density 0.008553
income
582022 Environmental Social and Governance (ESG) Report
Strict Waste Discharge
Ninestar attaches importance to the management of emissions strictly abides by the requirements of relevant national
laws and regulations and fully implements various prevention and control measures for environmental protection
according to the requirements of the environmental protection department and the approval content of its environmental
impact statement. We integrate ISO 14000 requirements into the waste management process has formulated the Waste
Recycling the Pollution Prevention and Control Procedures and the Waste Management Regulations to standardize
the management process of wastewater waste gas and solid waste regularly engage professional testing companies to
conduct testing and appoint qualified third-party companies to manage in a bid to ensure compliant discharge of waste.Lexmark International has set a long-term waste reduction goal to reduce the amount of generated waste by 50% by
2025 (compared with that in 2015).
ESG Indicator Unit Data in 2022
Chemical oxygen demand (COD) Ton 19.19
Suspended solids Ton 14.33
Petroleum products Ton 0.44
Animal and vegetable oils Ton 0.43
Anilines Ton 0.16
Five-day biochemical oxygen demand (BOD5) Ton 5.51
Particulates Ton 2.79
Total VOCs Ton 0.73
Total hazardous waste Ton 126.17
Total general waste Ton 3131.55
Production waste (non-recyclable) Ton 1972.25
Total office waste Ton 1159.30
Waste Water
We strictly comply with the Water Pollution Prevention and Control Law of the People’s Republic of China and other laws
and regulations and discharge domestic sewage and industrial wastewater according to requirements. The Company’s
wastewater discharge sources include cleaning wastewater office and domestic wastewater and accommodation
wastewater. We have built sewage treatment stations on the corporate campus so that industrial wastewater and
domestic sewage are treated and discharged up to the standard and third-party testing companies are regularly
engaged to test sewage discharge according to the standards of the Water Pollution Discharge Limit of Guangdong
Province and take corrective measures in time when exceeding the standard. Apart from that we reduce the amount of
water used to clean the ink filling machine and reduce the generation of wastewater by reducing the water output from
the faucet in the workshop.Waste Gas
The Company’s exhaust emission sources include laser coding exhaust gas powder filling dust kitchen oil fumes etc.We implement strict management over pollution to the atmosphere and collect such waste gas as dust-containing waste
gas benzene- and toluene-containing waste gas in a concentrated manner and discharge them at high altitude after
purification treatment; waste toner and waste activated carbon are treated as hazardous waste; laser coding exhaust
gas is discharged by means of fugitive emission and its impact on the atmosphere is also reduced by strengthening the
ventilation of the workshop; while kitchen oil fumes are treated by purification treatment devices to meet the discharge
standards.
59Green Intelligent Manufacturing Leads to a Wonderful Future
Solid Waste
The Company strictly abides by the Law of the People’s Republic of China on the Prevention and Control of Environment
Pollution Caused by Solid Wastes and other laws and regulations and has formulated the Guidelines for Waste
Classification and Treatment by referring to documents such as the Directory of National Hazardous Wastes (Version
2021) the Standard for Pollution Control on the Storage and Disposal Site for General Industrial Solid Wastes and the
Measures for the Prevention and Control of Environment Pollution by Discarded Dangerous Chemicals so as to properly
distinguish wastes and guide functional departments to identify wastes and take corresponding treatment measure to
ensure compliance with environmental protection requirements. The Company attaches great importance to recycling
of resources and actively implements waste reduction and harmless management to reduce the impact of waste on the
environment.For Hazardous Wastes For General Wastes
For hazardous wastes such as waste General wastes mainly include recyclable waste such as paper
packaging barrels waste paint toner dust and non-recyclable waste such as household waste and kitchen
waste ink waste ink ribbons etc. the waste. For recyclable waste such as the original sponge of the
Company classifies and properly arranges headed ink cartridge we recycle and use it to reduce waste
these hazardous wastes in accordance with pollution on the environment. For non-recyclable waste the
relevant regulations and signs contracts Company properly disposes of general waste in accordance with
with qualified hazardous waste disposal the regulations of the place of operation.companies to dispose of them.Water Resources Management
Ninestar actively responds to the call for water conservation strictly abides by the Water Law of the People’s Republic of
China and other laws and regulations is committed to achieving efficient use of water resources and implements water
consumption management and the concept of water conservation into daily work.Put up water-saving slogans and posters to enhance the awareness of water
conservation of all employees and ensure that the tap is turned off before
Management leaving and strictly prevent the occurrence of "leaving with the tap running";
and Publicity
Conduct regular inspect according to the Inspection Record Form for
Energy Conservation and Emission Reduction and report the leakage for
maintenance in time to avoid the occurrence of "water running spilling
dripping and leaking" and reduce the waste of water resources.Part of the production sewage is reused after being treated by the
Water sewage treatment plant in the park for green irrigation and toilet
Resource flushing in the park;
Reuse
The park is designed by adopting the construction method of
sponge city to recycle and reuse rainwater to enhance water
resource utilization efficiency.Purchase water-saving appliances to replace old water supply equipment;
Water-saving
Retrofit Modify the water valve of the sink and the floating ball of the toilet flush tank
to reduce the flow of water.
602022 Environmental Social and Governance (ESG) Report
Key Performance in 2022
Total water consumption Total water consumption density
404637.35 cubic meters 0.1552 cubic meters/CNY10000
operating income
Green Office
Ninestar actively follows the call for energy conservation and emission reduction and advocates the concept of green
office. The Company formulated the Office Water and Electricity Management Regulations and uses environmentally
friendly office consumables in order to create a green and energy-saving office environment.Constantly optimize the functions of each system platform achieve interoperability
among different platforms to push and accept each other’s information on demand
and realize paperless office process to improve the efficiency and accuracy of
information transmission;
Paperless
office Set double-sided printing as the default setting to reduce the consumption of paper
in office;
Optimize the information management system of products implement paperless
documents to reduce paper waste.Encourage online meetings and reduce unnecessary business travels;
Carry out energy-saving renovation of office equipment replace traditional
lightings with energy-saving lamps and install motion sensors to control lighting
duration;
Energy- Replace the skylight to ensure more sunlight enters the facility so as to shorten
saving Office the lighting time;
Carry out regular maintenance on office equipment to extend the service life;
Post guidelines at air conditioners and light control switches to cultivate
employees’ habit of setting air conditioning temperature at not lower than 26
degrees Celcius and turning off the lights before they leave.
61Green Intelligent Manufacturing Leads to a Wonderful Future
Response to Climate Change
Ninestar is actively engaged in the identification of climate change risks and opportunities. The risks brought by climate
change mainly include physical risks and transition risks. Physical risks are caused by extreme weather or rising
temperatures while transition risks are caused by changes in markets regulations policies etc. arising from climate
change. Ninestar actively promotes green operation develops green products proactively responds to the risks and
opportunities brought by climate change and reduces the adverse impact of climate change on business and finance.Identifying Climate Change Risks
In order to achieve the long-term goals of the Paris Agreement the member countries will
promulgate and implement various policies and regulations to achieve the goal of keeping
Policy and a global temperature rise this century well within two degrees Celsius set before the
legal risks Industrial Revolution and capital markets and industry associations will follow suit for sure.In addition with the comprehensive implementation of the "14th Five-Year Plan" China
further promotes the national carbon peaking and carbon neutrality strategic goals and
puts forward higher-level requirements on energy conservation and emission reduction for
enterprises. The above changes might pose uncertain policy and standard compliance risks.With growing awareness of the importance of environmental protection users become
more and more concerned about the environmental impact of the total product life cycle as
Market risks well as the environmental performance of the Company and products. In addition they are
in favor of green and low-carbon products such as products containing reprocessed plastic
components and products with better management at the end of the product life cycle.Extreme We actively identify and determine the safety management risks caused by typhoon
weather risks weather rainstorm weather etc.Tackling Climate Change Risks
Promoting green operation Resisting the risks brought by extreme weather
Ninestar actively responds to the goal of carbon- We are committed to addressing the risks associated
peaking and carbon neutra l i ty by 2060 and with climate change and enhancing the resilience
accelerates the low-carbon transformation of the of our businesses to climate change. In response
corporate. The Company creates green products and to extreme weather and natural disasters such as
integrates environmental protection concepts into hurricanes and earthquakes the Company has
the whole life cycle of product design production established an emergency management system
research and development manufacturing packaging determined emergency management institutions
and disposal continuously optimizes product design and their responsibilities and reserved emergency
and product performance enhances resource materials and rescue teams etc. to reduce the impact
recycling and seeks economic models to address of extreme weather on production and operation. In
climate change risks. Ninestar also promotes green addition the Company carries out regular emergency
production and energetically advances technological rescue drills and refine emergency plans to ensure the
innovation energy conservation and consumption stable progress of corporate production and operation.reduction in daily production to reduce greenhouse
gas emissions. We advocate a green supply chain
and work with upstream and downstream partners to
address climate change.
622022 Environmental Social and Governance (ESG) Report
04
Make Joint Efforts for a Brilliant Life
Material issues Employees’ rights and interests
Employee health and safety
Employee training and development
Indicators in the chapter
Response to SDGs Indicators Response to GRI Indicators
GRI 401-409
Employees are the core driving force for a going concern and the
real creators of the enterprise value. Upholding the "people-oriented"
value we are devoted to creating an inclusive enterprise environment.We build a fair equitable and open platform for our employees
provide them with unimpeded career development path highly value
employees’ occupational health and safety and care about employees
in terms of working and lives making utmost efforts to guarantee our
employees’ rights and interests.
63Make Joint Efforts for a Brilliant Life
642022 Environmental Social and Governance (ESG) Report
Guarantee of Employees’ Rights and Interests
Employees are the cornerstone for the development of Ninestar. We adhere to a fair and impartial attitude to attract
more excellent talents and create a people-oriented work environment a democratic communication and feedback
mechanism and a competitive salary system for every employee to fully respect and guarantee employees’ rights and
interests.Total number of employed employees 22336 Person By gender6
Percentage Full-time
of employees Percentage female
working under of full-time
Full-time male
5 employees employees
labor dispatching employees
agreements5 96.6% 41% 59%
3.4%
By age6 By educational qualification
Employees aged Employees holding Employees holding
50 and above master degrees junior high school and above certificate and below
Employees
11% aged 30–49 7% 29%
46% Employees holding Employees holding
Employees aged bachelor degrees secondary technical
29 and below school and high
28.5% school certificates
43% Employees holding post- 21%
secondary non-tertiary
education certifications
14.5%
By profession By geographical region
Technical
Sales personnel personnel Overseas Employees from the
19.8% 20.55% employees Mainland China
37.1%
Financial 62.8%
personnel
Production personnel 2.9%
52%
Employees from
Administrative Hong Kong Macao
personnel and Taiwan
4.75%0.1%
Female managerial staff 193 Person Employee turnover7 15.05%
5 The statistics don’t include the data about Lexmark International or SCC (Static Control Component)
6 Due to local laws and regulations some overseas subsidiaries could not provide age and gender data of the employees accounting for about 0.3%
of the total global employees of Ninestar.
7 For the employee turnover the statistics contain the data about the functional staff of headquarters of Ninestar Corporation Pantum Electronics
Pantum Smart Manufacturing Ninestar Information Technology the Consumables Business Unit of Lexmark and Lyman.
65Make Joint Efforts for a Brilliant Life
Diverse Inclusive and Equal Employment
Employment Compliance
Ninestar strictly abides by the Labor Law of the People’s Republic of China the Labor Contract Law of the People’s
Republic of China and other relevant laws and regulations as well as the applicable local laws and regulations. We have
developed the internal Guarantee System for Employee Diversification Rights and Interests and fulfilled the BSCI Code
of Conduct. Besides we also strictly comply with the regulations on human rights contained in the Universal Declaration
of Human Rights and the Responsible Business Alliance (RBA) as well as the applicable laws of the place where the
Company operates and respects and guarantees legal rights and interests of its employees to create an equal and
diversified working environment.Adhering to creating an equal and equitable development platform
and employment environment for employees the Company always
upholds the "open equitable and fair" employment rules on the basis
of the fundamental human rights of equality for all. We have formulated
perfect human resources management systems and regimes
and standardizes the management of recruitment and dismissal
remunerations and promotions working hours and holidays etc. During the The rate of social
for a high-quality career development platform for its employees. In Reporting Period insurance contribution
2022 a third party was invited to perform a compliance review of all the labor contract payment for employees
the institutional documents on human resources and the institutional signing rate of the employed under
documents on human resources were amended as per the suggestions. Company was labor contracts was
During the Reporting Period the labor contract signing rate of the
Company was 100% and the rate of social insurance contribution 100% 100%
payment for employees employed under labor contracts was 100%.Ninestar agrees to comply with the labor rules stated by the Business Social Compliance Initiative (BSCI)
Code of Conduct
BSCI Code of Conduct
Freedom of association and Respect the workers’ right to set up the trade union in a free and democratic
right of collective bargaining manner and to participate in the collective bargaining
No discrimination Provide equal opportunities and don’t discriminate against any worker
Fair remuneration Respect the workers’ right to get fair remuneration
Decent working hours Comply with the regulations on working hours
Occupational health and safety Ensure a healthy and safe labor environment assess risks and take all
necessary measures to eliminate and reduce risks
No employment of child labor Don’t employ any worker under the legal working age
Protect junior workers Provide junior workers with special protection
No employment without Formulate labor contracts and employ workers in accordance with legal
guarantee provisions
No forced labor No bondage human trafficking or involuntary labor in any form
662022 Environmental Social and Governance (ESG) Report
The Guarantee System for Employee Diversification Rights and Interests requires that
Prohibition of the Company should strictly review the identity information of candidates in recruitment
employment of and observe the applicable laws and regulations of the place where it operates. And the
child labor employment or receipt of any labor under the minimum working age stipulated by the country
or region where it operates is prohibited.The Company prohibits the signing of labor contract with any labor who is enslaved
Prohibition of
forced labor forced bonded or indentured in any form and should resolutely prohibit involuntary labor in
compliance with the applicable laws and regulations of the place where it operates.Diversified Recruitment
Based on the corporate strategy and development planning Ninestar has formulated the development strategy for
talent channels in line with the Company development actively developed the new talent pool and laid down a
series of system documents and workforce diversity plans such as the Recruitment Management System and the
Guarantee System for Employee Diversification Rights and Interests. The Company determines the specific recruitment
requirements and number of jobs as required for positions and makes them public in written form in a variety of ways.We always uphold the principles of fairness and impartiality in our recruitment of employees and don’t discriminate
against any employee or treat him or her unfairly on grounds of ethnicity race nationality geographical region gender
age physical conditions marital status religious belief etc. in order to establish the diversified recruitment process
in compliance with rules. Furthermore we conduct the training on workforce diversity for all our employees (regular
employees and part-time employees) and contractors on a regular basis.Ninestar employees come from the Mainland China Hong Kong Macao Taiwan and overseas countries and regions.Besides we are a big family consisting of 35 Chinese ethnic groups with the full-time employees from ethnic minorities
accounting for 16.67% of our total in-service employees and there are more than 100 Zhuang Hui Yao Li Bai Tujia
and Yi ethnic employees.The Company opposes to any form of harassment at the workplace including but not limited
to intimidation threat sexual harassment etc. and all types of harassment at the workplace
Opposition to
harassment at specified by applicable laws and regulations of the place where it operates. The corresponding
workplace supervision and reporting processes have been put in place so that those people who harass
anyone else can be dealt with severely and will be turned over to judicial authorities for
handling if he is suspected of being involved in any illegal crime.The Company should not terminate a labor contract lower the wage standards maliciously
assess any employee or refuse to provide social security due to any employee’s ethnicity
race nationality geographical region gender age physical conditions marital status religious
Anti- belief etc.; and should not terminate a labor contract in advance on grounds of pregnancy
discrimination disability or other reasons resolutely protecting the rights and interests of women disabled
employees and other special employees in social security. In the meantime the Company has
put in place relevant supervision and reporting processes and will strictly investigate and deal
with any discrimination.
67Make Joint Efforts for a Brilliant Life
Case "Sailor" recruitment and cultivation plan
To enhance the workforce diversity and to
fully leverage on the "Belt and Road Initia-
tive" of China and nearly 500000 foreign
students in China we specially recruited
and cultivated the students in China com-
ing from developing countries. In 2022 11
"sailors" were recruited successfully and
received the "sailor" orientation training
the product training and the basic function-
al management training smoothly.Democratic Communication
Respecting employees’ freedom of association and freedom of expression Ninestar puts into practice the constructive
bidirectional communication mechanism and build a diversified democratic communication platform for its employees. The
Company has established a trade union federation as an effective channel to meet the needs for communications between
employees and the Company and learns and gives replies to feedback from employees through the congress of workers
and staff the reasonable suggestions office the interviews with employees etc. On the premise of legality and compliance
all employees can give feedback on their problems in work and life as well as their suggestions for the Company in all
aspects anonymously or with real names. The relevant department of the Company follows up on gives replies to and solves
employees’ complaints and suggestions in time. In addition the Company regularly conducts "internal surveys on management
on the DingTalk platform" of employees through the office software DingTalk (an all-in-one mobile workplace) in respect of the
satisfaction with services provided by departments the park environment construction the canteen health and safety etc. for
timely understanding about the status quo of the internal management of the Company guarantee of full rights of employees in
the corporate governance and democratic enterprise management.Salary and Welfare
Salary and Performance
In strict accordance with the Labor Law of the People’s Republic of China the Labor Contract Law of the People’s Republic of
China the Social Insurance Law of the People’s Republic of China and other laws and regulations Ninestar has formulated and
keeps improving the Salary Management System the Housing Benefits Management System and other provisions adheres to
the principles of integration marketization motivation fairness and dynamic and keeps to the philosophy of performance-based
distribution and equal pay for equal work for guarantee of fairness of the salary distribution. The overall salary and remuneration
mechanism has been set up and perfected for "basic salary with market competitiveness + floating short-term incentive bonus +
long-term incentive salary strongly associated with the development of the Company" guaranteeing employees’ rights and interests.We conduct monthly semi-annual and annual performance assessments of all our employees and take the key performance
indexes (KPIs) key target indexes (KTIs) and daily work goal attainment as the assessment bases. With a focus on the
assessment levels of sectors based on the Performance Management System we communicate with our employees about and
give feedback on performance in time and propose the direction of and measures for improvement. If any employee demurs
in respect of their performance assessment result they may appeal such result to the final appraiser or the Human Resources
Department and ask for reconsideration.Benefits and Pays
Complying with laws and regulations as well as labor policies and strictly putting into practice the national and local social
security mechanisms we keep improving benefits and pays for our employees. The Company provides practical good benefits
and pays to its employees and promises that such benefits and pays will not be affected due to employees’ ethnicity race
nationality geographical region gender age physical conditions marital status religious belief or other factors. We also offer
our employees with daily necessities and fruits for relieving summer heat issue festival gifts on Lantern Festival Women’s Day
Mother’s Day and other festivals and carry out summer camp activities for our employees’ children.
682022 Environmental Social and Governance (ESG) Report
Social insurances and housing Safety protection supplies Shuttle bus for commuters
provident fund paid leave regular health examination development training team
minimum wage guarantee occupational health dinners festival gifts birthday
rest and leave etc. are put examinations of special people benefits association activities
into practice and a variety of special allowances etc. etc.subsidies are issued as required.Guarantee benefits Protective benefits Our own benefits
Case Ninestar carried out summer camp activities for employees’ children
In 2022 Ninestar carried out summer camp activities for its employees’ children in which children had a
good time drawing pictures doing DIY handwork watching movies doing homework with help etc. in the
company of professional teachers enabling children to learn more knowledge broaden their horizons grow
and be happy when they were on leave.In 2022 Lexmark International was evaluated by Seramount as one of the "Top 75 Companies for Executive Women"
the "Best Companies for Dads" and the "100 Best Companies" commending its inclusive benefits for families and
support to working parents.
69Make Joint Efforts for a Brilliant Life
Facilitation of Career Growth
Employees are the most valuable treasure in the development of the Company. Ninestar assists every employee in his
or her long-term development through a perfect training system and unimpeded career growth path so as to enable
every employee to give full play to his or her ability in a suitable position and to achieve the common development of
employees and the Company.Optimization of Training System
Ninestar attaches great importance to talent training. With a view to effectively improving our employees’ professional
proficiency and building a scientific mechanism for talent team building we have formulated five administrative measures
for training namely the Training Management System the Administrative Provisions on the Internal Lecturers the
Administrative Provisions on the Campus Recruitment of Fresh Graduates the Administrative Provisions on the Pre-
service Training of Employees and the In-service Degree Education Management System and built perfect training
systems including the training course system training organization and implementation system training evaluation
system training lecturer system training budget system etc. to create a good internal learning environment for its
employees.We provide diversified choices by defining two training paths for professional talents and management talents
respectively which cover five professional talent training programs including the researcher and developer training
camp and the lecturer training camp for all employees of Ninestar and its subsidiaries to focus on the improvement of
employees’ professional proficiency and management ability. We have also established the hierarchical training plan
model which adopts the Company’s annual training plan as the outline and is aided by the training plans of business
units so as to make our training more effective and scientific.As per job characteristics and business requirements we sort out the professional abilities required for key jobs and
set up special job training to enhance professionals’ abilities and to solve true business problems. In 2022 Ninestar
organized a total of eight training camps including the internal lecturer training camp lean production training camp
supply chain training camp etc. Moreover for active cooperation with suppliers the Company arranged a total of more
than 20 training sessions outside it covering production management marketing management risk management talent
cultivation etc."Navigation" series "Professional Construction of a Excellent training Talent training for
of leadership Talents" series of team of internal courses technician skills
development training camps lecturers
General manager Marketing training Course development Replay Electrician class
class camp and design
Business Etiquette New apprenticeship
Director class Internal lecturer Make class charming system for enterprise
training camp Mind Mapping
Reserve director Lecturers forum Self-evaluation of
class R&D innovation Project Management occupational skill
training camp Competition among level
Manager class internal lecturers Structural Thinking
Lean production
Reserve manager Business Negotiation training camp Activity on Teachers’
class Day Skills
Supply chain training
Supervisor class Management for camp Efficient Meetings
HR elite training camp Time and Objectives
Finance elite training Management
camp
English training camp
Project management
training camp
702022 Environmental Social and Governance (ESG) Report
Case "Navigation Engineering" management sequence training camp
In 2022 Ninestar organized and carried out the "Navigation Engineering" series of trainings aiming
to increase the management ability of reserve cadres and new cadres. In 2022 a total of 558 cadres
participated in the Navigation Engineering training involving 99 executives 105 managers and 354
supervisors.To help probation employees know and integrate into the Company quickly we offer enterprise culture training safety
training specialized department training etc. to our new employees during their probation periods.Case "Ninestar Class" training camp for fresh undergraduates
Ninestar University carried out the "Ninestar Chasing Dream" training camp for the undergraduates of
2022 covering two stages the "concentrated training" stage and the "advanced training" stage helping
undergraduates change their roles and improve their occupational skills and training undergraduates who
joined Ninestar fresh from universities in multiple aspects. The project trained a total of 220 undergraduates
in 2022.Key Performances in 2022
In 2022 for Ninestar
11869 Total hours of employee Total investment in employee employees training
training hours
participated in trainings 94717 CNY5.76 million
71Make Joint Efforts for a Brilliant Life
University-Enterprise Cooperation
We actively sign the cooperation agreements on industry-university-research collaboration with Zhengzhou University
Xidian University Lanzhou University Zhaoqing Vocational and Technical Institute of Science and Technology and others
to integrate advantageous resources of both sides and to cooperate with each other in depth in talent training scientific
and technological innovation talent exchange etc. In 2022 we provided corporate practical training opportunities to
a total of 8291 university and college students. Besides we also signed preferential agreements with some English
educational institutions in Zhuhai under which our employees would be entitled to discounts if they applied for learning.Case Joint Talent Training Program with Zhaoqing Science and Technology School
Ninestar Information Technology established a cooperation relationship with Zhaoqing Science and
Technology School in 2019 to start the Joint Talent Training Program fully integrating both sides’ respective
advantages in talents and resources and building a platform between the Company and students for two-
way choices. In 2022 144 interns were developed under the program.Perfection of Promotion Channels
To guarantee the openness fairness and equity of the promotion system of the Company the Company has developed
the Position Management System and the Management Mechanism for the Development of Cadre Positions
standardizing job duties of employees at all levels strictly. In order to guarantee fairness and diversity in the assessment
for promotion the Company comprehensively examines and selects employees in multiple aspects instead of assessing
them in terms of a single performance. In the meantime to guarantee equity the interviewers should strictly abide
by the principle of restrictions to prevent nepotism a clique formed to pursue personal interests etc. For different
characteristics of employees the Company provides different career development accesses so that every employee has
his or her development direction and objectives. The main career paths involve technical development access marketing
development access and management development access.Technical Management Marketing
sequence sequence sequence
Chief engineer General manager General manager
Senior engineer Director Sales director
Engineer Manager Senior business manager
Assistant engineer Supervisor Business manager
Technician Specialist Business assistant
We have established two development and promotion paths for professionals and management talents to provide our
employees with diversified choices. Technicians can be promoted under the job qualification system who should meet
the job requirements for knowledge skills working achievements etc. while the promotion of managerial staff members
should meet the conditions for annual performance assessment results trainings understanding of cadre competency
and experiences reading notes open reply for promotion etc.
722022 Environmental Social and Governance (ESG) Report
Incentives for Employee Development
To promote employees’ knowledge and skills in fulfilling
job duties we keep implementing the In-service Education
Qualification Management System to encourage all our regular
employees to participate in professional certification training
or further study for higher educational qualification and give
This year Ninestar motivated a total of
corresponding reimbursements and rewards to the employees
who get qualification certificate of in-service education employees by giving reward bonus of
professional technical title appraisal certificate or professional 72
qualification certificate. In the current year Ninestar motivated more than CNY
a total of 72 employees by giving a reward bonus of more than 170000
CNY170000.To attract and retain excellent management talents and business
backbone staff allow employees to share the long-term value
growth of the Company and arouse the passion of all staff for
persistent contribution to the development of the Company we
have formulated the 2022 Restricted Stock Incentive Plan for
directors senior managers middle-level managers and core This year we granted up to
backbone staff of the Company as well as others for whom the 5109578 restricted stocks to Board of Directors deems incentives necessary perfecting the
medium- and long-term incentive mechanism. In the current
year we granted up to 5109578 restricted stocks to 444 444 registered people as incentives
registered people as incentives.Protection of Health and Safety
We have established and perfected our occupational health and safety management system strengthened the safety
training for our employees and conduct daily inspection rounds and regular maintenance so as to create a safe working
environment promote the physical and mental health of our employees and reduce safety and health risks at our
workplace.Safety Management System
In strict accordance with the Law of the People’s Republic of China on the Prevention and Control of Occupational
Diseases the Work Safety Law of the People’s Republic of China the Provisions on the Administration of Occupational
Health at Workplaces and other applicable laws and regulations the Company has formulated the Occupational
Health Management System the Occupational Health Management System the Work Safety Management System
the Occupational Hazards Management System and other safety management system to build a dual prevention
mechanism for hierarchical control of safety risks and identification and management of hidden hazards for effective
prevention of extra serious safety accidents. Ninestar Corporation and Kingway have passed the Work Safety
Standardization Level two Enterprise Certification. Zhuhai Saina Property Services Co. Ltd. the Consumables Business
Unit of Lexmark and Pantum Electronics has passed ISO 45001:2018 Occupational Health and Safety Management
System Certification.Safety Management Measures
Safety culture is an important component of the cultural development of an enterprise as well as the basic guarantee
for peoples’ lives and health. In order to ensure the safety of employees reduce the impact of the working environment
on employees and effectively prevent work safety accidents the relevant departments and subsidiaries of Ninestar
take diversified measures according to their respective business features to continuously make the management of
employee health and safety more effective.
73Make Joint Efforts for a Brilliant Life
We are cooperative in the external review for ISO 45001 system certification by
improving the occupational health management system and implementing the
occupational health management. For jobs that threaten health employees may
work by regular rotation comprehensively guaranteeing environmental health
and safety for employees.System
Guarantee We have continuously built and improved the safety organization structure
improved the mechanism of appointment of persons in chief charge of safety and
safety management personnel and signed the statement of safety responsibilities
with employees at all levels. Besides we have implemented the responsibility
system for all staff and also bought various types of insurance such as work
safety liability insurance forklift insurance etc.A third-party safety service institution is engaged to inspect the potential safety
hazards special equipment occupational health and dust removal system of
Safety
the Company and to assess the risks in some new equipment or change in the
inspection
process on a regular basis and we carefully carry out special rectifications and
take corresponding measures for such risks.To provide employees with a healthy and safe working environment we set
access control cards and face recognition for restriction in a bid to strictly control
the use of facilities by employees; provide necessary labor protection supplies for
Provision
of safety employees who need them and install 24-hour surveillance cameras to identify
equipment dangerous disciplinary violation; use ventilation facilities and noise-reducing
facilities and take other technical measures for prevention of occupational
hazards; and furnish a medical room eyewash equipment and other emergency
facilities for occupational hazards.Being concerned about the health of our employees we organize and carry out
Health
examinations regular health examinations for our employees providing our employees with
occupational health checkups from before onboarding to departure.Prevention We have invited professional testing organizations to the production sites for the
and control of detection and assessment of occupational hazards and organized occupational
occupational disease examinations for employees holding posts exposed to occupational
diseases hazards.
742022 Environmental Social and Governance (ESG) Report
Key performances in 2022
In 2022 for Ninestar
Investment in work safety amounted to
There was 0 work safety accidents
CNY23325098.34
The number of work-related deaths of The number of work-related
employees was 0 injuries was 0
613 potential safety hazards 100% of potential safety hazards
were rectified were rectified
75Make Joint Efforts for a Brilliant Life
Occupational health and safety training
In order to enhance employees’ awareness of safety and strengthen staff’s safe operation ability we conduct the work
safety month and work safety training providing the three-level onboarding safety training for common workers special
regular monthly educational training for those employees in the positions exposed to occupational hazards and ad hoc
special occupational health training and education in accordance with the Administrative Provisions on Work Safety
Education and Training and Employment with Certificates as well as other documents; and we post posters about
occupational safety to publicize national laws and regulations on work safety work safety knowledge and work safety
management system of the Company increasing all staff’s awareness of the importance of health and safety. 100% of
our safety managers are trained for working as professional health managers with certificates every year.Key performances in 2022
The work safety and occupational Work safety and occupational
health training hours added up to health training was provided for
23759 hours 18374 person-times
Care about Employees
We continuously perfect the employee care mechanism care about employees’ difficulties and demands in work and life
to practically enhance our employees’ well-being and perception of affiliation; and organize various forms of diversified
recreational activities to create a happy workplace enriching the leisure life of employees leading employees to seek for
a wonderful life and helping them balance their work and life.Help for Employees in Need
With a view to promoting the fine traditional Chinese virtue of solidarity and friendship and devotion to love Ninestar has
set up the "Love" fund and formulated the Ninestar Administrative Measures for "Love" Charitable Fund since 2007 to
provide assistance to employees in need owing to serious illness or accident; and has bought relevant supplies for a visit
to and care about employees in poverty in addition to the support from the "Love" fund. As of the end of 2022 the "Love"
charitable fund of Ninestar received a total of 110 individual donations and 13 group donations totaling CNY285380. In
2022 five Ninestar employees were funded with an expenditure of CNY149900 in total.
762022 Environmental Social and Governance (ESG) Report
Care about Female Employees
We care about female employees and fully respect and protect their rights and interests of female employees. We’re
dedicated to offering the most thoughtful care to every female employee at daily work including a special room for
moms in office space and paid leaves that female employees are entitled to according to law such as prenatal check-
up leaves maternity leaves breastfeeding leaves etc. Moreover valuing women’s power the Company has played the
promotional video with the theme of "Women’s Power" and held themed activities on Women’s Day to encourage women
in their career development and to promote gender equality in the workplace.Enrichment of Employees’ Lives
We organize and carry out rich and varied employee activities and integrate elements of festivals sports celebrations
etc. in such activities attracting more employees to participate with fun and diversity and helping employees keep a
watchful eye on their physical and mental health and balance their work and life.Case Carried out special parent-child activities for sweet moments
On May 29th Ninestar successfully held a "Fun on June 1st" parent-child campaign at the Transparent
Factory of BYHEALTH Co. Ltd. to deliver sincere blessings to children. On that day 65 families participated
in the campaign with more than 100 children. Parents and children were so joyful in games that they were
full of happiness.
77Make Joint Efforts for a Brilliant Life
Case Show Passion in "Badminton" Game
To encourage employees to do physical exercises and to be healthier "Show Passion in ‘Badminton’ Game"
was held at the headquarters of Ninestar Group for the first time in 2022 attracting nearly 50 employees
participating.Case SCC held various activities for employees
SCC has held luncheon parties activities for memorial days for veterans summer picnics ice cream and
festival parties and other activities for employees monthly. In the meantime SCC has also held luncheon
parties for commendation regarding the certain length of service to commend the employees who have
worked for SCC for at least a certain number of years.
782022 Environmental Social and Governance (ESG) Report
05
Working Together for a Resilient
Ecosystem
Material Issues Responsible Supply Chain Management
Indicators in the chapter
Response to SDGs Indicators Response to GRI Indicators
GRI 204
GRI 308
GRI 414
Supply chain management is a key link in Ninestar’s operation. In
the whole process of supply chain management we practice the
concept of sustainable development actively influence and empower
supplier partners with our own practices actively cooperate with
external parties and continuously promote the overall industry chain
to fulfill its social and environmental responsibilities.
79Working together for a Resilient Ecosystem
802022 Environmental Social and Governance (ESG) Report
Creating a Responsible Supply Chain
Ninestar attaches great importance to supplier management strictly abides by the Contract Law of the People’s Republic
of China Responsible Business Alliance (RBA) Code of Conduct and other laws and regulations and international
conventions has formulated the Supplier Management System the Supplier Selection Certification and Introduction
Process and other systems improves the supplier management structure and process performs responsible
procurement and works together for the sustainable development of the supply chain.Supply Chain Management Framework
Based on funct ional departments Ninestar SER management
Information Technology has built a supply chain framework
management system framework in which the
Components Engineer ing Depar tment (CE
Department) is responsible for the special CE Procurement
management and supervision of product quality department department
and the Procurement Department has set up two
management themes namely social responsibility
and green product delivery. Social responsibility
includes specific topics such as labor health Social Green product
environment and ethics and green product delivery responsibility delivery
includes specific topics such as harmless treatment
and energy saving so as to improve the supply
chain management framework from multiple angles Labor Harmless
and implement the responsible supply chain. Dedicated treatment
management
Supply Chain Management Process of product Health
Energy
quality saving
In 2022 Ninestar revised the Management Process Environment
of Productive Material Suppliers to further improve
the management process of each step such as
supplier introduction assessment evaluation Ethics
rectification and withdrawal. We carry out strict
hierarchical and classified management of suppliers
establish differentiated supplier management
strategies and implement quality control and Supply Chain Management Framework
scientific management of suppliers.Supplier Introduction
Ninestar has strict control over the introduction of suppliers. We define
the supplier development and introduction process standardize the
operation of each link and evaluate business information clean
procurement labor rights environmental safety green procurement
and other aspects according to standardized documents such as the
Management Regulations on Supplier Development and Introduction. We In 2022 Ninestar had
require suppliers to pass ISO 9001 and other quality certifications. In 2022
Ninestar had 725 new suppliers and did not introduce any suppliers with 725 new suppliers
actual or potential significant negative environmental and social impacts.
81Working together for a Resilient Ecosystem
Supplier assessment and evaluation
We standardize the assessment criteria of suppliers according to Regulations on the Management of Supplier
Performance Appraisal. We conduct monthly and regular reviews according to the Supplier Quality Performance
Evaluation Report and the Periodic Supplier Review Form comprehensively evaluate the supplier’s product quality
delivery service and price and review the quality environment and hazardous substance management systems and
so on so as to promote the continuous improvement and promotion of suppliers. Geehy Microelectronics evaluates
suppliers every six months through on-site audits and questionnaire audits. Ninestar Information Technology focuses on
the on-site inspection activities of active suppliers classifies suppliers according to material grade and conducts an on-
site review to ensure the stability of supply quality of mainstream materials.We conduct annual compliance audits of our suppliers. During the Reporting Period the Company completed 36 internal
audits and 97 external audits auditing a total of 411 suppliers covering the vast majority of tier 1 suppliers some tier 2
suppliers and tier 3 suppliers of which five suppliers failed to pass the audit with an audit pass rate of 98.78%.During the Reporting Period The Company completed 411 The audit suppliers were 36 97 pass rate was the Company completed external audits audited in total
internal audits 98.78%
During the Reporting Period each subsidiary audited its suppliers and the scope of audit is as follows:
Supplier Audit
Subsidiaries Tier 1 supplier audit Tier 2 supplier audit Tier 3 supplier audit coverage ratio coverage ratio coverage ratio
Pantum Smart Manufacturing 100% N/A N/A
Pantum Electronics 100% N/A N/A
Ninestar Information Technology 100% 100% 100%
Geehy Microelectronics 83% N/A N/A
At the same time based on the review results we evaluate the suppliers. Pantum Smart Manufacturing classifies
suppliers into grades A B C D and E according to their comprehensive performance. Geehy Microelectronics scores
suppliers’ supply risks every quarter mainly assessing their operational risks and supply capacity classifying suppliers
into low-risk medium-risk and high-risk levels sending out risk warning information in time for suppliers of high-risk
levels and immediately terminating cooperation and changing supply channels.
822022 Environmental Social and Governance (ESG) Report
Case Pantum Smart Manufacturing conducts annual supplier review
Pantum Smart Manufacturing classifies suppliers into grades A B C D and E and gives priority to the
suppliers of grade A for purchasing and refuses to cooperate with the suppliers of grade D.Annual Supplier Review of Pantum Smart Manufacturing
Assessment dimension Assessment scope and criteria Audit Results
Comprehensive evaluation of Scope of assessment: Suppliers to be audited: 49
suppliers’ product quality delivery suppliers on the list of
service and price to promote approved suppliers Suppliers actually completing the
continuous improvement and audit: 49
upgrading Evaluation criteria/grade: 0% of suppliers rated as Grade A
Audit contents include: audit of A: score ≥ 90 79% of suppliers rated as Grade B
the suitability and effectiveness B: 90 > score ≥ 80
of quality environmental 21% of suppliers rated as Grade C
and hazardous substance C: 80 > score ≥ 70 0% of suppliers rated as Grade D
management systems D: 70 > score ≥ 60 0% of suppliers rated as Grade E.E: score < 60
Overall the current supplier
resources of the approved supplier
list are at a good level
Supplier rectification and withdrawal
We strictly control suppliers’ violations and formulate a general statement on suppliers’ violations. For suppliers who had
non-compliance or violations of Code of Conduct we take actions to address issues of non-compliance give warnings
and notifications or immediately interrupt the cooperation based on the severity and set corresponding penalties such
as fines. Pantum Smart Manufacturing implements monthly rewards and punishment measures for suppliers. If suppliers
violate the rules they should submit improvement reports according to the Supplier Audit Problem Improvement Action
Sheet and follow up on the feedback in time until the rectification is completed. Ninestar Information Technology initiates
the penalty of contract volume deduction for suppliers with abnormal delivery or overdue delivery in the cooperation; for
suppliers who fail to pass the assessment and do not meet the rectification conditions the elimination system shall be
adopted. During the Reporting Period no supplier was had non-compliance or violations of Code of Conduct we take
actions to address issues of non-compliance.Supplier Incentive
We reward quality suppliers to encourage them to continue to provide quality materials and abide with policies.According to the Supplier Development and Management Process we give preferential rewards to the A-level suppliers
in the previous year such as preferential payment preferential order placement and preferential inspection and
award the top-ranked suppliers with an "Excellent Supplier" medal. At the same time we evaluate suppliers in terms
of integrity procurement labor rights environmental safety and green procurement in supplier introduction evaluation
audit and continued cooperation and give priority to suppliers with good performance in labor management so as
to encourage suppliers to fulfill their social responsibilities. For suppliers with excellent annual assessment results
Pantum Electronics increases the purchasing proportion of the materials they provide and gives priority to them for new
project participation opportunities. Apart from that Pantum Electronics gives written praise to suppliers for excellent
performance in consecutive assessments and issues excellent supplier certificates. Ninestar Information Technology
holds commendation meetings and provides rewards for outstanding suppliers.
83Working together for a Resilient Ecosystem
Supplier Communication and Training
Ninestar actively communicates with suppliers and helps them grow through training. In the integrated circuit business
Geehy Microelectronics holds monthly communication meetings on suppliers’ quality technology and delivery and
regularly carries out communication and exchange such as monthly communication meetings annual replay meetings
annual on-site audits and annual summary meetings. In the printer business Pantum Smart Manufacturing organized
a total of 15 meetings on supplier quality delivery improvement and technical communication for key suppliers.Ninestar Information Technology regularly organized supplier training activities such as EU regulations training. In
the consumables business Kingway carried out five visits and exchanges between suppliers and personnel of the
procurement engineering and technology departments. Lianchuang Smart Manufacturing carried out a total of three
training sessions in quality assurance honesty and anti-corruption labor safety and management covering 25 people.The Consumables Business Unit of Lexmark regularly held component quality meetings and weekly supplier quality
meetings promoted key quality improvement projects and quality prevention projects before and after the Chinese New
Year and inspected and visited suppliers. In 2022 a total of 80 supplier visits were conducted.Case EU regulation training by Ninestar Information Technology
In October 2022 Ninestar Information Technology conducted a training activity for suppliers on the theme
of "Interpretation of Environmental Requirements for Printing Equipment" introducing the content of RoHS
and REACH regulations and directives in detail explaining the restricted materials and current control
requirements with 232 participants which effectively improved the quality awareness of suppliers.Supply Chain Responsibility Management
Ninestar actively builds a fair open transparent and sustainable supply chain and works with suppliers to make
sustainable development an important part of procurement strategy. We have formulated and publicly disclosed the
Sustainable Development Management Policy of Supply Chain on our official website which sets out the following four
principles of supplier management.Enhance the weight of sustainable development Strictly comply with all important laws and regulations
in supplier certification performance evaluation international norms and other stakeholder requirements in the
and procurement decision-making and deepen areas of society economy human rights and environmental
cooperation with customers suppliers and protection such as the Social Accountability Standard (SA
industry organizations. 8000) the Universal Declaration of Human Rights OHSAS
18001 ISO 14001 and the Responsible Business Alliance
(RBA) Code of Conduct.Continuously focus on and reduce the environ-
mental impact of operations in the supply chain
focus on improving environmental protection
management capabilities in the supply chain Inform all suppliers of all sustainability management and
the rights and interests of employees in the compliance requirements help suppliers improve their
supply chain and employee ethics education in sustainability management capabilities and values and
order to raise the awareness of the importance promote socially and environmentally responsible operations
of compliance among employees. of all suppliers.
842022 Environmental Social and Governance (ESG) Report
Based on the concept and principles of the Supply Chain Sustainability Management Policy we set down requirements
for environmental safety social responsibility and health and safety of our suppliers and put into place assessment
standards to ensure the effective operation of each supply chain.Based on the Supplier Selection Certification and According to the HSF Management Program Decla-
Introduction Process Supplier Assessment Man- ration of Conformity of Suppliers for Restricted Use
agement Process Environment Health and Safety of Hazardous Substances it is required to meet the
EHS (hereinafter referred to as "EHS") Question- requirements of REACH RoHS attestation of Chinese
naire and Social Responsibility Evaluation Form Environment Labelling (ten rings) packaging and waste
we select suppliers based on labor management gas emission directives etc.and work safety performance. Meanwhile in the
process of cooperation we continuously assess According to the Declaration on Non-Use of Conflict
indicators of responsibility management conduct Minerals and the Responsible Business Alliance Code of
regular surveys on the management of occupation- Conduct Declaration of Conformity (RBA Declaration of
al health and safety and the environment of suppli- Conformity) fulfill the commitment of not using conflict
ers carry out supplier self-evaluation on child labor minerals and abide by some provisions of the Decla-
prohibit of forced labor health and safety freedom ration of Conformity of Responsible Business Alliance
of association and collective bargaining prohibition Code of Conduct.of discrimination prohibition of disciplinary mea-
sures compliance in business ethics wages and According to the Agreement on Business Ethics and
labor hours and make rectification or adopt direct the Agreement on Integrity and Self-discipline sign an
elimination in case of non-compliance with labor agreement on honesty law-abiding and fair competition.ethics and other guidelines.Social Environmental and Governance Requirements of Pantum Electronics for Suppliers
Category Issues Requirements
Establish or certify HSF management system
Environmental Environment Protection Required to sign the Declaration of Conformity of Materials Containing
Chemical Substances
ISO 9001 certification ISO 14001 certification required
Quality Safety Required to sign the Purchase Framework Agreement Entrusted
Processing Contract Mold Processing Framework Agreement and Product
Quality Assurance Agreement
Occupational Required to sign the Environmental and Safety Notice for Cooperative
safety Organizations
Social
Required to sign the Responsible Business Alliance Code of Conduct
Declaration of Conformity (RBA Declaration of Conformity)
Labor rights Satisfy the supply chain labor management requirements
Satisfy the Conflict minerals management requirements
Information
Safety Required to sign the Non-Disclosure Agreement
Governance Anti-corruption Required to sign the Agreement on Integrity and self-discipline.
85Working together for a Resilient Ecosystem
Meanwhile the Company provides suggestions training and other support for suppliers to achieve sustainable
development goals promotes all suppliers to operate in a socially and environmentally responsible way and ensures
that products and services meet the requirements of sustainable development at the source. The Company undertakes
to conduct quality improvement training for all suppliers on a regular basis every year to assist them in solving pain
points in product or service quality and to improve their quality management level. The Company supervises and urges
suppliers to develop quality certification plans and obtain ISO 9001 IATF 16949 and other quality system certifications.Integrity in Procurement
In accordance with the Control Procedure of Business Ethics and Integrity Ninestar requires suppliers to sign
agreements such as the Company’s Statement on Anti-Commercial Bribery or the Agreement on Integrity and Self-
discipline which clearly stipulate that employees shall not solicit or accept money goods and any form of gifts from
suppliers in any name and require suppliers not to give cash gifts goods and securities directly or indirectly to any
employees of Ninestar in private or provide illegitimate benefits by other disguised means. We require that all contracts
with a value of more than CNY50000 should be signed along with the Agreement on Integrity and Self-discipline. In
2022 the number of integrity and self-discipline agreements signed was 1574 with a 100% agreement signing rate.
At the same time the Company is committed to improving and developing its corporate culture through supplier training
to ensure the best practices and standards of responsible business practices including those in the field of anti-
corruption compliance. In 2022 the Company actively organized a total of 16 training sessions for suppliers on business
ethics development or anti-corruption compliance covering 413 person-times.Case Ninestar Information Technology conducted anti-corruption training for suppliers
In October 2022 Ninestar Information Technology conducted online and offline integrity and self-discipline
training for suppliers including anti-corruption business ethics development and other basic knowledge
and negative case warnings with 132 participants.Ninestar Information Technology Conducted Supplier Integrity Training
862022 Environmental Social and Governance (ESG) Report
Supplier Labor Management
Ninestar pays close attention to the human rights practices of suppliers and abides by the BSCI Code of Conduct.Ninestar Information Technology abides by the requirements of the BSCI Code of Conduct and RBA Code of Conduct
which constrain suppliers in terms of social responsibility and health requiring suppliers to respect the right of workers
to form unions in a free and democratic manner not to discriminate against workers on the basis of joining labor unions
to respect workers’ freedom of association and to fulfill the responsibilities of anti-discrimination fair remuneration
minimum wage paid overtime decent working hours occupational health & safety prohibition of child labor protection of
young workers no forced labor and environmental protection etc.Ninestar Information Technology requires suppliers to submit environmental safety information and labor management
performance to select suppliers and refuses to cooperate with suppliers who have non-decent working hours lack
occupational health and safety etc. At the same time they are required to conduct RoHS certification every year. In
2022 90% of suppliers passed RoHS certification.
We audit suppliers’ labor practices and commitments and practices and ask non-compliant suppliers to make
rectifications in time or eliminate them directly. In 2022 Ninestar Information Technology Pantum Electronics and
Pantum Smart Manufacturing audited by questionnaire research on supply chain labor management and compliance
with Code of Conduct for direct suppliers. Some suppliers have formulated written labor and ethics rules and regulations
and at the same time they have appointed dedicated personnel to supervise the implementation and conduct internal
and external assessments regularly. The findings are as follows:
Findings of Supply Chain Labor Management and Corporate Ethics Survey
Company Ninestar Information Pantum Smart Pantum Electronics
Technology Manufacturing
Written labor and ethics rules and
regulations in place 29.10% 52.94% 87.50%
Dedicated personnel assigned to supervise
and guide the implementation of labor laws 61.63% 97.10% 100%
and regulations
Regular inspection and evaluation of labor
and ethics management 38.37% 64.70% 100%
Received review or investigation by
customers or external agencies within 25.58% 35.29% 87.50%
the past year regarding labor and ethics
management systems
In the meantime Ninestar and its subsidiaries actively carry out labor management training for suppliers. In 2022
Ninestar conducted two labor management training sessions for cooperative suppliers with 146 participants.
87Working together for a Resilient Ecosystem
Green Procurement
Ninestar strictly abides by external policies regulations and codes of conduct such as the Law of the People’s Republic
of China on Import and Export Commodity Inspection (Amendment 5 2021) Measures for the Restriction of the Use
of Certain Hazardous Substances in Electrical and Electronic Equipment Implementation Arrangements for RoHS
Qualified Suppliers Assessment System of China and Responsible Business Alliance Code of Conduct (RBA) and
has formulated internal policies and procedures such as Specification for the Control of Hazardous Substances and
Declaration of Conformity of Suppliers with the Restriction of the Use of Certain Hazardous Substances in Electrical and
Electronic Equipment to practice management responsibilities in terms of suppliers’ environmental protection and safety.According to the Regulations on the Control of Hazardous Substances Ninestar Information Technology has divided the
responsibilities for the identification evaluation and control of hazardous substances and standardized the inspection
and control of hazardous substances as well as the incoming material inspection control procedures process control
management procedures warehousing and delivery inspection management procedures and RoHS nonconforming
product management procedures. According to the Supplier EHS Management Requirements Ninestar Information
Technology requires suppliers to provide qualification certificates such as Declaration of Conformity for Hazardous
Substances and Production and Sales License for Highly Polluting Industries and Special Dangerous Goods and
consciously abide by the requirements of EHS laws and regulations; regularly supervises the upstream EHS process
control risk assessment and supervision of rectification and requires suppliers to prepare EHS management manuals
and establish corrective and preventive mechanisms. Geehy Microelectronics requires suppliers to sign RoHS and
REACH compliance agreements and requires products to comply with relevant environmental laws and regulations.During the Reporting Period all the suppliers of Geehy Microelectronics met RoHS and REACH requirements.Conflict Minerals Management
Ninestar fully recognizes the risks of potentially significant negative impacts associated with mining transporting
trading processing or exporting minerals in conflict-affected and high-risk areas and is aware of the corporate obligation
to respect human rights and not to have negative impacts on society. We abide by domestic and international laws
and guidelines such as China Due Diligence Management Guide for Responsible Mineral Supply Chain OECD’s Due
Diligence Management Guide for Responsible Supply Chain of Minerals from Conflict-Affected and High-Risk Areas
and Dodd-Frank Wall Street Reform and Consumer Protection Act and are committed to adopting the requirements
for conflict minerals therein. In addition we formulate the internal policy of Due Diligence Management Policy for
the Responsible Mineral Resource Supply Chain publicly disclose it on the official website and incorporate it into
the contracts or agreements signed with mineral resource suppliers. The scope of application is the supply chain of
tungsten tin tantalum gold nickel cobalt manganese lithium graphite mica copper aluminum and other minerals of
Ninestar and its subsidiaries and holding companies and the following aspects are stipulated:
Serious violations related Money laundering; taxes
to mineral exploitation fees and royalties paid to
transportation or trading and the government.their risk management.Occupational health
Direct or indirect support to and safety and its risk
non-state armed groups and management; child labor
their risk management; public and its risk management.or private security forces and
their risk management.Land rights emissions and
small workshops and their
Fraudulent misrepresentation risk management.of bribery and mineral origin.
882022 Environmental Social and Governance (ESG) Report
In addition to the Due Diligence Management Policy for Responsible Mineral Resources Supply Chain each subsidiary
has also formulated its own policies related to conflict mineral management. Ninestar Information Technology has
formulated the Declaration on Non-Use of Conflict Minerals and Pantum Electronics and Geehy Microelectronics
require suppliers to promise that all delivered products do not contain conflict minerals according to the Management
Regulations on Supplier Development and Introduction.At the same time each subsidiary manages the risk of conflict minerals in various ways. Ninestar Information Technology
requires suppliers to strengthen supply chain management and formulate relevant management systems and regulations
to effectively identify and trace the source of raw materials and ensure the legitimacy of raw materials source; requires
suppliers to truthfully fill in and reply to the investigation on "conflict minerals" and provide other information; implements
and has passed the evaluation of the Responsible Business Alliance (RBA) Code of Conduct and the environmental
labelling certification and requires compliant suppliers to provide the Responsible Business Alliance Code of
Conduct Declaration of Conformity (RBA Declaration of Conformity). Pantum Electronics requires suppliers to sign a
statement that they will not use conflict minerals from 10 countries including Congo when they are introduced. Geehy
Microelectronics requires suppliers to sign relevant agreements on "export control" and conduct traceability identification
and evaluation of smelteries and refineries responsible for products. In 2022 Geehy Microelectronics’s tier 1 and tier 2
suppliers did not have smelteries or refineries.According to the final rule of Dodd-Frank Act on conflict minerals each subsidiary conducts annual supplier conflict
mineral surveys. In 2022 Pantum Smart Manufacturing mass-produced PCP-AVL\ PCP materials for printers and
Ninestar Information Technology and Geehy Microelectronics conducted conflict minerals research on materials supplied
by suppliers. The results showed that none of the suppliers were engaged in conflict minerals.Ninestar has the right to require suppliers to provide evidence of relevant material sources so as to promote the capacity
development of conflict mineral management of suppliers. We urge suppliers to formulate and implement conflict mineral
policies for their internal management formulate corrective procedures for the use of conflict minerals and publicly
disclose them; and communicate with the upstream suppliers and work together to ensure that the relevant materials
can be traced back to the smeltery at least so as to confirm that the purchased metal originates from the smeltery of
non-conflict minerals.Promoting Industry Development
Ninestar attaches great importance to communication with industry partners to achieve synergistic development while
actively promoting cooperation of the industry university and research to drive technological innovation and boost
industry growth.Participating in industry exchanges
We have joined a number of industry associations actively participated in the formulation of industry standards and
systems and promoted the development of the industry. Geehy Microelectronics has joined the Global Semiconductor
Industry Association China Communication Industry Association IOT Application Branch China Association of
Automobile Manufacturers Guangdong Electronic Digital Industry Association Guangdong Integrated Circuit Industry
Association and is also the executive vice president of Zhuhai Internet of Things Industry Association. Pantum
Electronics has joined Airprint Organization International Wi-Fi Alliance Organization China National Information
Technology Standardization Technical Committee China Computer Industry Association Printer Professional Committee
Zhuhai Science and Technology Development Promotion Association and other associations. At the same time it is the
director of China Information Industry Trade Association Integrated Ecological Work Committee and the vice president
of China Modern Office Equipment Association. Topjet has joined the Consumables Association and participated in the
drafting and review of group standards.
89Working together for a Resilient Ecosystem
Geehy Microelectronics Pantum Electronics
Member of Guangdong Member of Guangdong Certificate of Member unit of Zhuhai Science and
Electronic Digital Industry Integrated Circuit Wi-Fi Alliance Technology Development Promotion
Association Industry Association Association
Diversified Industry Cooperation
We focus on cooperation with industry partners promote R&D and innovation and grow together with the industry.Pantum Electronics has collaborated with suppliers to develop a new PTFE powder plastic process to replace the
original PFA injection molding process. Geehy Microelectronics cooperates with several foundries (FAB) in process
technology such as the high-pressure BCD EFLASH process. Topjet cooperates with customers in intellectual property
products including patents such as ink cartridges ink bottles and rubber stoppers. Lexmark Consumables Business Unit
cooperates with automation design companies and lean training institutions to achieve a win-win situation for enterprises
and partners. Also we actively cooperated with research institutions. Geehy Microelectronics cooperates with Zhengzhou
University in MCU research in three technical directions: test and verification platform vehicle control scheme and BLE
indoor positioning and jointly applied for nine patents. Lexmark Consumables Business Unit conducted the industry-
university-research cooperation with Zhaoqing Vocational and Technical Institute of Science and Technology and Zunyi
Vocational and Technical College to help industry-university-research transform.Case Lexmark Consumables Business Unit cooperated with Zunyi Vocational and Technical College to set up a titled class
Lexmark Consumables Business Unit and Zunyi Vocational
and Technical College set up a titled class to implement
three-year full-time secondary vocational education
enrollment and authorized each other to hang out shingles
set up a talent training base and a school-enterprise
cooperation base jointly carry out various teacher training
activities improve and upgrade supporting teaching
materials for talent training study and formulate talent
training programs build an integrated comprehensive
e-commerce training course system and deepen the
integration of production and education and realize refined
talent training.
902022 Environmental Social and Governance (ESG) Report
06
Caring about Society while Bringing
forth Goodness and Beauty
Material issues Public welfare and charity
Indicators in the chapter
Response to SDGs Indicators Response to GRI Indicators
GRI 413
The growth of an enterprise relies on the engagement and support of the
community and in turn its achievements and contribution can stimulate
the development of the community. While achieving its own steady
operation and development Ninestar adheres to its social responsibilities
and supports public service. We actively respond to the national strategies
and have formulated the Ninestar Social Responsibility System forming
institutionalized systematic process-oriented and professional social
responsibility management measures to provide institutional guarantees
for public welfare activities. We also pay attention to the hot issues in
social development and carry out charitable and public service activities
using our own expertise and resource strengths. We are always grateful
and strive to live in harmony with society.
91Caring about Society while Bringing forth Goodness and Beauty
922022 Environmental Social and Governance (ESG) Report
Giving Back to Society
With a strong sense of responsibility and mission to the country and the nation
Ninestar considers active practice on corporate social responsibility as its long-
term strategy. In recent years it has actively carried out public service activities in
the fields of medical assistance student aid and environmental protection striving During this year we invested
to contribute to the effective link of consolidating and expanding the achievements
of poverty alleviation and rural revitalization as well as social development. During CNY10.1849 million
this year we invested CNY10.1849 million in social assistance. in social assistance
Public Welfare and Charity
Case Ninestar Angel Care Program
China Red Cross Foundation "Ninestar Angel Care Program" (formerly "Ninestar Angel Love Fund") was
established with a donation by Ninestar Corporation (formerly "Zhuhai Ninestar Technology Co. Ltd.") in 2007
committed to assisting children suffering from leukemia and congenital heart disease in families with financial
difficulties. In 2015 the scope of funding expanded to other public welfare areas such as severe illness aids
educational assistance and environmental protection to provide support for more people in need.On September 2nd 2022 Ninestar Group confirmed to the China Red Cross Foundation "Ninestar Angel
Care Program" a donation of CNY20 million of which CNY10 million was actually donated in 2022 and the
remaining amount will be allocated in batches to support related public welfare projects in the fields of severe
illness aids health interventions student aid and environmental protection.
93Caring about Society while Bringing forth Goodness and Beauty
Rural Revitalization
In 2022 we focused on helping paired-up areas with education support assistance in workforce transfer and
employment and assistance through consumption in these regions. More than CNY2.8 million has been invested in
education support in total for more than 1200 people. In terms of assistance in workforce transfer and employment
a total of CNY162400 was invested benefiting 1709 people. By the end of 2022 we had donated CNY50000 to the
"10000 Enterprises Revitalizing 10000 Villages" program for village-enterprise targeted assistance. We helped the
targeted Fenggang County in Zunyi Guizhou by donating CNY100000 to the greenhouse maintenance program in
Guizhou. We purchased special local products worth a total of CNY332500 from the assisted area in Zhuhai. In support
of designated assistance programs the Company invested a total of CNY73.74 million.Educational assistance
In order to implement the paired-up coordinated programs of Zhuhai and Zunyi to realize the effective link of
consolidating and expanding the achievements of poverty alleviation and rural revitalization Ninestar working with
vocational schools in Zunyi has carried out in-depth integration of industry and education school-enterprise cooperation
for cultivating professional and technical talents. During this year we built training rooms worth more than CNY1.8 million
for three schools Fenggang County Secondary Vocational School Wuchuan County Secondary Vocational School and
Zunyi Vocational and Technical College.In addition the Company actively responds to the education assistance policy and carries out scholarship and assistance
programs in combination with rural revitalization.Educational assistance program of Zhaotong City and
Nujiang Lisu Autonomous Prefecture in Yunnan Province
Set up four titled classes with the scholarship and student subsidy of
CNY20000 provided
Cooperation program of Zhaoqing
Scholarship Commercial and Technical School
and assistance
Jointly set up three titled classes sponsored 105
programs students with their three-year miscellaneous fees paid
and free school supplies provided
Cooperation program of Hengnan County Secondary
Vocational School
Jointly set up one titled class sponsored 49 students with all three-
year miscellaneous fees paid
942022 Environmental Social and Governance (ESG) Report
Workforce transfer and employment assistance
In order to promote the economic development of the place where we operate we actively practice the corporate mission
of "creating value for the society". Leveraging on the employment advantages of the high-end manufacturing industry
the Company gives priority to recruiting the migrant population of the Zhuhai assistance program for paired-up counties
and cities in the eastern and western regions and to expand and empower the achievements of the cause. During this
year the Company recruited migrant workers from Zunyi region of Guizhou Province (the paired-up assistance target
outside Zhuhai City in the eastern and western regions) Nujiang Lisu Autonomous Prefecture of Yunnan Province
Yangchun City and Gaozhou City in Guangdong Province totaling 1331 person-times which further consolidates and
expands the achievements of poverty alleviation and boosts rural revitalization.Environmental Public Warfare
Since Ninestar became a member of the SEE Conservation Ecological
Association in 2014 we have been strongly supporting its "One Hundred
Million Ammodendron Trees" program which is committed to planting As at the end of the Reporting Period
one hundred million ammodendron trees in the Alxa region to restore Ninestar had donated
329473.84 acres of vegetation as a way to improve the local ecological 29000
environment and curb desertification while enhancing the living standards ammodendron trees in total covering
of herdsmen with the economic value derived from ammodendron trees.As at the end of the Reporting Period Ninestar had donated 29000 an area of 95.54 acres
ammodendron trees in total covering an area of 95.54 acres.Ammodendron Forest Donated by Ninestar
95Caring about Society while Bringing forth Goodness and Beauty
Community Inclusion
A sound community environment is a guarantee for the stable development of the Company. A core part of Ninestar’s
mission is to make a contribution to society. A basic part of Ninestar’s corporate culture is to give back to society. By
actively engaging with communities and gaining insight into their development needs we work with our stakeholders to
take effective actions to improve the life quality of local residents and develop together with the community.Case Voluntary blood donation
As the number of voluntary blood donors has decreased compared to the same period in previous years
the situation of blood collection and supply nationwide is severe. To meet the needs of medical clinical
blood on February 16th and February 23rd 2022 Ninestar teamed up with Zhuhai Blood Station to
organize voluntary blood donation activities donating a total of 37200ml of blood to facilitate medical
work in practical ways.
962022 Environmental Social and Governance (ESG) Report
Appendix
Appendix I Key Performance Indicators of 2022 ESG Report
Environmental Indicator8
ESG Indicator Category Unit Data of 2022
Direct GHG emissions (Scope 1) tCO2e 421.23
Indirect GHG emissions (Scope 2) tCO2e 21692.70
Total GHG emissions tCO2e 22113.93
GHG emission intensity tCO2e/CNY10000 revenue 0.008553
Chemical oxygen demand(COD) Ton 19.19
Suspended solids Ton 14.33
Petroleum Ton 0.44
Emissions9
Animal and vegetable oil Ton 0.43
Anilines Ton 0.16
Five-day biochemical oxygen demand (BOD5) Ton 5.51
Particulate matter (PM) Ton 2.79
Total VOCs Ton 0.73
Total water consumption Ton 404637.35
Total industrial wastewater Ton 266610.00
Usage of packaging materials Ton 25720.00
Usage of sustainable packaging materials Ton 16938.42
Total hazardous waste disposal Ton 126.17
Material
Total general waste disposal10 Ton 3131.55
Office waste Ton 1159.30
Production waste (unrecyclable) Ton 1972.25
8 Environmental data were collected from January 1 2022 to December 31 2022. The scope of the collection includes:
* Energy use in the office area and production area of the Company’s headquarters and subsidiaries;
* Energy use of official vehicles and transportation vehicles of the Company’s headquarters and subsidiaries;
* Traveling of employees from the Company’s headquarters and business segments;
* In 2022 we optimized the statistical scope and methodology of data and the statistical scope has covered the Company’s headquarters and
subsidiaries.
9 The disclosed values of greenhouse gas emissions include consumption of gasoline diesel pipeline gas natural gas and outsourced electricity.
Scope 1 emission factors are calculated with reference to the Guidelines for Accounting Methods and Reporting of Greenhouse Gas Emissions
by Public Construction Operators (Enterprises) (Trial) issued by the General Office of the National Development and Reform Commission of
China; Scope 2 greenhouse gas emissions data are derived from outsourced electricity and greenhouse gas emission factors of the power grid in
Mainland China refer to the Notice on the Management of Greenhouse Gas Emission Reporting of Enterprises in the Power Generation Industry
from 2023 to 2025.
10 The Company’s non-hazardous waste consists of office waste generated in the office area and production waste from each subsidiary.
97Appendix
Environmental Indicator
ESG Indicator Category Unit Data of 2022
Outsourced electricity usage 10000 kWh 3803.73
Photovoltaic power generation
(non-utility) 10000 kWh 201.00
Gasoline usage Litre 141128.50
Diesel usage Litre 41115.86
Energy11 Total comprehensive energy
consumption Ton of standard coal equivalent 4877.90
Direct energy consumption Ton of standard coal equivalent 203.11
Indirect energy consumption Ton of standard coal equivalent 4674.79
Comprehensive energy consumption
intensity tce/CNY10000 revenue 0.001887
Social Indicator
ESG Indicator Category Unit Data of 2022
Number of employees by gender profession age group and geographical region
Total number of employees Person 22336
Number of male employees % 59.00
Number of female employees % 41.00
Junior College or below % 64.50
Undergraduate % 28.50
Graduate or above % 7.00
Employment12 Employees aged 29 and below % 43.00
Employees aged 30-49 % 46.00
Employees aged 50 or above % 11.00
Mainland China % 62.80
Hong Kong Macao and Taiwan % 0.10
Overseas % 37.10
Employee turnover13
Employee turnover % 15.05
11 The energy consumption values include the consumption of gasoline diesel natural gas and outsourced electricity the relevant factors of which
are calculated with reference to GB 2589-2020 General Principles for Calculation of the Comprehensive Energy Consumption of China.
12 D ue to local laws and regulations some overseas subsidiaries could not provide age and gender data of the employees accounting for about 0.3%
of the total global employees of Ninestar.
13 E mployee turnover statistics include the functional staff from Ninestar Corporation headquarters Pantum Electronics Pantum Smart
Manufacturing Ninestar Information Technology Lexmark Consumables Business Unit and Lyman.
982022 Environmental Social and Governance (ESG) Report
Social Indicator
ESG Indicator Category Unit Data of 2022
Number of employee deaths related to work in the past
three years (2020-2022) Person 0
Number of working days lost due to work-related injury
during the year Day 0
Occupational
Health and Safety Safety incidents Case 0
Training hours of production safety and occupational health Hour 23759.00
Cumulative trainees of production safety and occupational
health training during the year Person-time 18374
Total number of trained employees by gender and employment type
Total Number of trained employees Person 11869
Trained male employees Person 8077
Training and
Education Trained female employees Person 3792
Total training hours of employees Hour 94717.00
Average training hours of male employees Hour 7.97
Average training hours of female employees Hour 8.00
Total suppliers Supplier 1911
Supplier Overseas suppliers Supplier 163
Management Suppliers from Mainland China Supplier 1748
Number of internal assessments for suppliers Time 36
Received cases of product and service complaints Case 2813
Customer Service
Cases of handled product and service complaints Case 2767
Anti-corruption Number of concluded corruption lawsuits brought against the issuers or employees Case 0
Total person engaged in voluntary activities Person 1320
Local Community
Total hours accumulated in voluntary activities Hour 5280.00
Economic Performance
ESG Indicator Category Unit Data of 2022
Training and
Education Total amount invested in employee training
14 CNY10000 576.00
Accumulated amount invested in social assistance CNY10000 1018.49
Local Community Accumulated amount invested in designated public welfare
programs CNY10000 7374.00
Production Safety Total amount invested in production safety CNY10000 2332.51
14 The statistical range does not include Geehy Microelectronics.
99Appendix
Appendix II Content Index of Global Reporting Initiative (GRI) Standards
Ninestar reports the information referenced in this GRI
Instructions for use Content Index by reference to GRI standards for the period
January 1 2022 through December 31 2022.GRI 1 GRI 1: Foundation 2021
No. Indicator Disclosure Item Sections
1 2-1 Organizational details About This Report
2 2-2 Entities included in the organization’s sustainability reporting About This Report
3 2-3 Reporting period frequency and contact point About This Report
4 2-4 Restatements of information About Ninestar
5 2-5 External assurance /
6 2-6 Activities value chain and other business relationships About Ninestar
7 2-7 Employees Make Joint Efforts for a Brilliant Life
8 2-8 Workers who are not employees Make Joint Efforts for a Brilliant Life
9 2-9 Governance structure and composition Responsible Governance and Steady and Far-reaching Development
10 2-10 Nomination and selection of the highest Responsible Governance and Steady and governance body Far-reaching Development
11 2-11 Chair of the highest governance body /
GRI 2:
12 2-12 Role of the highest governance body in Responsible Governance and Steady and General overseeing the management of impacts Far-reaching Development
Disclosures
13 2-13 Delegation of responsibility for managing Responsible Governance and Steady and impacts Far-reaching Development
14 2-14 Role of the highest governance body in Responsible Governance and Steady and sustainability reporting Far-reaching Development
15 2-15 Conflicts of interest N/A
16 2-16 Communication of critical concerns Responsible Governance and Steady and Far-reaching Development
17 2-17 Collective knowledge of the highest governance body /
18 2-18 Evaluation of the performance of the highest governance body /
19 2-19 Remuneration policies /
20 2-20 Process to determine remuneration /
21 2-21 Annual total compensation ratio /
22 2-22 Statement on sustainable development strategy ESG Governance
23 2-23 Policy commitments /
1002022 Environmental Social and Governance (ESG) Report
No. Indicator Disclosure Item Sections
24 2-24 Embedding policy commitments /
25 2-25 Processes to remediate negative impacts /
26 2-26 Mechanisms for seeking advice and raising concerns About NinestarGRI 2:
27 General 2-27 Compliance with laws and regulations /
Disclosures
28 2-28 Membership associations N/A
29 2-29 Approach to stakeholder engagement ESG Governance
30 2-30 Collective bargaining agreements /
31 3-1 Process to determine material topics ESG Governance
GRI 3:
32 3-2 List of material topics ESG Governance
Material Topics
33 3-3 Management of material topics ESG Governance
34 201-1 Direct economic value generated and distributed /
35 GRI 201: 201-2 Financial implications and other risks and opportunities due to climate change /
Economic
36 201-3 Defined benefit plan obligations and other retirement Performance plans /
37 201-4 Financial assistance received from government /
38 GRI 202: 202-1 Ratios of standard entry level wage by gender compared to local minimum wage /
Market
39 202-2 Proportion of senior management hired from the Presence local community /
40 GRI 203: 203-1 Infrastructure investments and services supported /
Indirect
41 Economic 203-2 Significant indirect economic impacts /
Impact
GRI 204:
42 204-1 Proportion of spending on local suppliers Working Together for a Resilient Procurement Ecosystem
Practices
43 205-1 Operations assessed for risks related to Responsible Governance and Steady corruption and Far-reaching Development
GRI 205:
44 205-2 Communication and training about anti-corruption Responsible Governance and Steady
Anti-corruption policies and procedures and Far-reaching Development
45 205-3 Confirmed incidents of corruption and actions taken Responsible Governance and Steady and Far-reaching Development
GRI 206:
46 206-1 Legal actions for anti-competitive behavior anti- Responsible Governance and Steady Anti-competitive trust and monopoly practices and Far-reaching Development
Behavior
47 207-1 Approach to tax /
48 GRI 207: 207-2 Tax governance control and risk management /
49 Tax 207-3 Stakeholder engagement and management of concerns related to tax /
50 207-4 Country-by-country reporting /
Green Intelligent Manufacturing Leads
51 301-1 Materials used by weight or volume to a Wonderful Future;
GRI 301: Appendix
52 Materials 301-2 Recycled input materials used Green Intelligent Manufacturing Leads to a Wonderful Future
53 301-3 Reclaimed products and their packaging materials Green Intelligent Manufacturing Leads to a Wonderful Future
Green Intelligent Manufacturing Leads
54 302-1 Energy consumption within the organization to a Wonderful Future;
GRI 302: Appendix I
Energy Green Intelligent Manufacturing Leads
55 302-2 Energy consumption outside of the organization to a Wonderful Future;
Appendix I
101Appendix
No. Indicator Disclosure Item Sections
Green Intelligent Manufacturing Leads to
56 302-3 Energy intensity a Wonderful Future;
GRI 302: Appendix I
57 Energy 302-4 Reduction of energy consumption Green Intelligent Manufacturing Leads to a Wonderful Future
58 302-5 Reductions in energy requirements of products and Green Intelligent Manufacturing Leads to services a Wonderful Future
59 303-1 Interactions with water as a shared Resource Green Intelligent Manufacturing Leads to a Wonderful Future
60 303-2 Management of water discharge-related impacts Green Intelligent Manufacturing Leads to a Wonderful Future
GRI 303:
61 303-3 Water withdrawal Green Intelligent Manufacturing Leads to
Water and a Wonderful Future
Effluents
62 303-4 Water discharge Green Intelligent Manufacturing Leads to a Wonderful Future
Green Intelligent Manufacturing Leads to
63 303-5 Water consumption a Wonderful Future;
Appendix I
304-1 Operational sites owned leasedmanaged in or
64 adjacent to protected areas and areas of high biodiversity N/A
value outside protected areas
65 304-2 Significant impacts of activities products and
GRI 304: services on biodiversity
N/A
66 Biodiversity 304-3 Habitats protected or restored N/A
67 304-4 IUCN Red List species and national conservation list species with habitats in areas affected by operations N/A
Green Intelligent Manufacturing Leads to
68 305-1 Direct (Scope 1) GHG emissions a Wonderful Future;
Appendix I
69 305-2 energy indirect/Scope 2 GHG emissions Green Intelligent Manufacturing Leads to a Wonderful Future
70 305-3 Other indirect/Scope 3 GHG emissions /
GRI 305: Green Intelligent Manufacturing Leads to
71 Emissions 305-4 GHG emissions intensity a Wonderful Future;
Appendix I
72 305-5 Reduction of GHG emissions /
73 305-6 Emissions of ozone-depleting substances (ODS) /
74 305-7 Nitrogen oxides (NOx) sulfur oxides (SOx) and other significant air emissions /
75 306-1 Waste generation and significant waste-related Green Intelligent Manufacturing Leads to impacts a Wonderful Future
76 306-2 Actions taken to prevent waste generation Green Intelligent Manufacturing Leads to a Wonderful Future
GRI 306: Green Intelligent Manufacturing Leads to
77 Effluents and 306-3 Composition of waste generated a Wonderful Future;
Waste Appendix I
78 306-4 Recovery operations used to divert waste from Green Intelligent Manufacturing Leads to disposal a Wonderful Future
79 306-5 Disposal operations Green Intelligent Manufacturing Leads to a Wonderful Future
1022022 Environmental Social and Governance (ESG) Report
No. Indicator Disclosure Item Sections
GRI 308: 308-1 New suppliers that were screened80 Working Together for a Resilient
Supplier using environmental criteria
Ecosystem
Environmental
81 308-2 Negative environmental impacts in the supply Working Together for a Resilient Assessment chain and actions taken Ecosystem
Make Joint Efforts for a Brilliant Life;
82 401-1 New employee hires and employee Turnover
Appendix I
83 GRI 401: 401-2 Benefits provided to full-time employees that Employment are not provided to temporary or part-time employees Make Joint Efforts for a Brilliant Life
84 401-3 Parental leave Make Joint Efforts for a Brilliant Life
GRI 402:
85 Labor/Management 402-1 Minimum notice periods regarding operational changes Make Joint Efforts for a Brilliant LifeRelations
86 403-1 Occupational health and safety management system Make Joint Efforts for a Brilliant Life
87 403-2 Hazard identification risk assessment and incident investigation Make Joint Efforts for a Brilliant Life
88 403-3 Guidance for Disclosure Make Joint Efforts for a Brilliant Life
89 403-4 Worker participation consultation and communication on occupational health and safety Make Joint Efforts for a Brilliant Life
403-5 Worker training on occupational health and Make Joint Efforts for a Brilliant Life;90 GRI 403: safety Appendix I
Occupational Health
91 and safety 403-6 Promotion of worker health Make Joint Efforts for a Brilliant Life
403-7 Prevention and mitigation of occupational
92 health and safety impacts directly linked by business Make Joint Efforts for a Brilliant Life
relationships
93 403-8 Workers covered by an occupational health and safety management system Make Joint Efforts for a Brilliant Life
Make Joint Efforts for a Brilliant Life;
94 403-9 Work-related injuries
Appendix I
95 403-10 Work-related ill health Make Joint Efforts for a Brilliant Life
404-1 Average hours of training per year per Make Joint Efforts for a Brilliant Life;96 employee Appendix I
GRI 404:
97 404-2 Programs for upgrading employee skills and Training and transition assistance programs Make Joint Efforts for a Brilliant Life
Education
98 404-3 Percentage of employees receiving regular performance and career development reviews Make Joint Efforts for a Brilliant Life
99 405-1 Disclosure 405-1 Diversity of governance
Make Joint Efforts for a Brilliant Life;
GRI 405: bodies and employees Appendix I
Diversity and Equal
100 Opportunity 405-2 Ratio of basic salary and remuneration of women to men /
103Appendix
No. Indicator Disclosure Item Sections
GRI 406:
101 406-1 Incidents of discrimination and corrective actions taken Make Joint Efforts for
Non-discrimination a Brilliant Life
GRI 407:
102 Freedom of Association 407-1 Operations and suppliers in which the right to freedom of Make Joint Efforts for
and Collective association and collective bargaining may be at risk a Brilliant Life
Bargaining
GRI 408:
103 408-1 Operations and suppliers in which the right to freedom of Make Joint Efforts for
Child Labor association and collective bargaining may be at risk a Brilliant Life
GRI 409:
104 409-1 Operations and suppliers at significant risk for incidents of Make Joint Efforts for Forced or Compulsory child labor a Brilliant Life
Labor
GRI 410:
105 410-1 Operations and suppliers at significant risk for incidents of
Security Practices forced or compulsory labor
/
GRI 411:
106 Rights of indigenous 411-1 Incidents of violations involving rights of indigenous peoples N/A
Peoples
107 413-1 Operations with local community engagement impact assessments and development programs /
GRI 413:
Local Communities
108 413-2 Operations with significant actual and potential negative impacts on local communities /
109 414-1 New suppliers that were screened using social criteria Working Together for
GRI 414: a Resilient Ecosystem
Supplier Social
Assessment
110 414-2 Negative social impacts in the supply chain and actions taken Working Together for a Resilient Ecosystem
111 GRI 415: Public Policy 415-1 Political contributions N/A
Ingenuity in
112 416-1 Political contributions Technology Creates
GRI 416: Excellence
Customer Health and
Safety
113 416-2 Incidents of non-compliance concerning the health and safety
Ingenuity in
impacts of products and services Technology Creates Excellence
114 417-1 Requirements for product and service information and labeling /
GRI 417:
115 417-2 Incidents of non-compliance concerning product and service /
Marketing and Labeling information and labeling
116 417-3 Incidents of non-compliance concerning marketing communications /
GRI 418:
117 418-1 Substantiated complaints concerning breaches of customer
Ingenuity in
Technology Creates
Customer Privacy privacy and losses of customer data Excellence
1042022 Environmental Social and Governance (ESG) Report
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